Answering questions about supply chain system integration and adaptability.

1. MISTY FARMER KOOPMAN, CTSI-GLOBAL
Connecting All
Aspects of Your
Supply Chain

2. What deployment strategies and metrics
can be used to improve supply chain
planning, monitor flow of goods
while having full visibility of the process?

3. It is necessary for companies to employ
the latest technology that optimizes all
shipping transactions with
on-demand supply chain applications.
inbound
outbound
&

4. Having an end-to-end
supply chain cycle is critical.

5. This type of process of managing your
supply chain from procurement to payment
is what we call “Spend Management”.
1
• Plan
2
• Execute
3
• Settle
4
• Measure

7. • Manage orders
• Optimize loads
• Select the best carriers
• Tender shipments
• Track their progress
• Audit and pay the bill
• Manage the claim
• Have reports and visual aids to see the entire process
This eliminates traditionally manual tasks.
CTSI-Global gives companies
the online ability to easily:

8. CTSI-Global took the initiative and moved their customer
from a manual order entry system to an automated system
and eliminated the need for loads to be hand keyed. They
implemented custom carrier selection rules to make the
decision on the best carrier to auto tender shipments to.
The customer no longer has to manually plan and physically
contact carriers to move products.
By also integrating it with their freight audit and payment
process, the customer is able to immediately see and plan
inbound vendor shipments as well as electronically tender
shipments to their carriers for all outbound shipments. With
pre-rating in place they can better accrue for transportation
cost and ensure clean data for history reporting.
Case Study

9. How can companies normalize and
consolidate their freight data into a
common, global data warehouse for
integrated analytics and tracking?

10. What good is having software
and online access if all your
systems don’t integrate and
talk to each other, giving you
a grand picture and insight into
your whole logistical process?

11. It is crucial to have a
scalable, customizable
system in place that is flexible and gives you options.
Off-the-shelf systems and applications can’t fit the mold.

12. CTSI-Global's system is designed to enable shippers
from anywhere in the world to integrate all of their
domestic and international shipping needs into one
global solution with the flexibility to accommodate
all key international requirements, including:
Naming
Conventions
Unit of
Measure
Multi-Currency
Conversion
and Payment
Duties and
Taxes
Languages
All Modes
and Carriers

13. Regardless of the data capture method,
all data is normalized and consolidated
into a global data warehouse for
consistent validation, duplicate
protection and processing.

14. This level of data capture flexibility
and control is one of the key reasons
CTSI-GlobaI is able to consistently meet
and exceed all client and carrier needs.

15. By going with the same
provider for both Transportation
Management System (TMS)
and Freight Audit & Pay,
companies pay a fraction of the
cost, streamline their processes
and get the best of both worlds.

16. How do systems integrate
supply chain data
into 3rd party platforms?

17. Shippers, suppliers, 3PLs, carriers,
freight forwarders, and vendors all
have different needs that constantly
change course as their customers
evolve and regulations change.

18. CTSI-Global's approach to this complexity
is to go beyond a standard, fixed system
integration by providing our clients with a
technology platform and services that
really facilitate the agility needed to
adapt processes and systems as needed.

20. Also, all API’s, EDI, FTP, ERP, SAP and any AP
mechanisms are supported.
We customize to each client need
and provide Enterprise Application
Integration, meaning we can interface
with virtually any other system:
WMS

21. The customer was struggling to make another logistics
application cost-efficiently meet their business needs. Key
obstacles were limited global functionality and ongoing
software and maintenance costs. After doing detailed due
diligence, the customer replaced their software package
with CTSI-Global’s integrated online TMS, Freight Payment
and Business Intelligence applications. The end result was
twice as cost-effective as the previous solution with 1/6 the
implementation timeframe and associated costs.
Because of the success of the solution, they opted to put
their entire freight management operations out to bid with
CTSI-Global accepting the expanded role of using its
technology to manage all motor carrier operations.
Case Study

22. How important is adaptability
in the supply chain?

23. Companies constantly have to adapt
to changes in supply and demand.
Suppliers also must be able to align
themselves with the best interest of their
customer and easily adjust to increase and
decrease in performance and volume.

24. Having a system that is agile and
adaptable helps companies gain
an advantage over their competition
and keep up the pace effectively.

25. CTSI-Global is a partner to our customers
and provides integration technology
that can consume the massive amounts
of information and still adapt to the daily
changes of vendors, suppliers, carriers,
shippers, and government regulations to
provide crucial agility.

26. How can a TMS system manage
freight cost calculation of shipment
containing traceable and not
traceable handling units?

27. First, the ability to handle massive
exportation of track and trace
data is a necessity to be able to
launch reports for delivery status,
service level monitoring on different
managed dimensions, etc.

28. CTSI-Global has the collaborative
event management technology that
integrates all modes and carriers into
one online supply chain tracking
solution and can track shipments down
to specific order or SKU level.

29. Furthermore, most customers have discovered
that utilizing multi-year data warehousing and
online analytic tools (e.g., drill-down reporting,
interactive carrier report cards, dynamic
mapping, graphing, trending, executive
dashboards, modeling, benchmarking) have
eliminated their need for data exports for
manual analysis and reporting.

30. Any level of client data can be made
available to authorized users.
carriers
contracts
routing guides
location
order
inventory
shipping
event management
invoice detail
cost center coding & logic
audit logic
payment data
payment status
etc.

31. Also, CTSI-Global’s innovative
Executive Dashboard combines an
intuitive graphical interface with a
powerful database to provide
instant drill-down reporting for any
client KPI. Dashboards can be
customized to meet the specific
needs of each user or user group.

32. Examples of KPI’s for key user groups:
• Shipments
• Weight
• Standard freight cost
• Expedited freight cost
• Accessorial cost
• Fuel surcharge
• Carrier performance
Logistics KPI’s

33. Examples of KPI’s for key user groups:
• Expense detail by mode
• Expense detail by carrier
• Cost center allocation
• Billing accuracy
• Payment timelines
Financial KPI’s

34. Examples of KPI’s for key user groups:
• Global carrier performance
• Business unit performance
• Order management
• Inventory management
Management KPI’s

35. The customer needed to track shipment costs for moves
initiated and linked with another contracts / work order
system. In order to support customer requirements, project
managers needed the ability to request freight rates for
various activities from Buyer’s contracted carriers, obtain
quotes from those carriers, select an appropriate carrier,
track the shipment, obtain a final carrier invoice for each
move, and capture each client’s contract and work number.
In the current environment, the best possible way to track
the shipment costs was to capture system project numbers
on freight invoices. The data, however, was seldom
available from the carriers.
Case Study

36. The process begins with manual entry of information into a paper
form. Then, the carrier is selected by hand and dispatched via
telephone call or email. Costs for these moves cannot be tracked
for two primary reasons: The system project number must be
provided by the freight carrier, which is seldom done and no
means by which the data can be entered if it is available.
In order to meet the above requirements, CTSI-Global provided
access to its TMS suite, a web-based, automated, electronic
solution. Buyer’s Project Managers are able to enter requests,
electronically select an appropriate carrier from Buyer’s
contracted carriers, and track the resulting shipment activity from
inception to completion. Project Managers can electronically
generate invoices to the customer.
The CTSI-Global TMS solution was configured to meet the client’s
specific requirements on White Glove Service.
Case Study, continued

37. A version of “Connecting All Aspects of Your Supply Chain” first
appeared on Manufacturing Business Today, March 12, 2013.
Article by Misty Farmer Koopman, Marketing Manager, CTSI-Global.
Slideshow adaptation by Marly Hazen McQuillen, Webmaster, CTSI-Global.
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