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2023 CalAPA Spring Conference Presentation by Russell Snyder on effective media interview techniques

  1. The CaliforniaAsphalt Pavement Association presents: SpringAsphalt Pavement Conference March 24, 2023 – Ontario, CA
  2.  Today you will learn: ▪ What is news? 5W+H ▪ Preparing for the interview ▪ Handling nervousness ▪ The soundbite: S.E.C.S. ▪ Do’s & Don’ts ▪ Handling the aggressive questions ▪ Social Media landmines 2
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  7.  WHAT IS NEWS? ▪ Fact-based ▪ Timely ▪ Interesting ▪ Informative ▪ Unusual ▪ Compelling ▪ Local impact 7
  8.  THE DIFFERENCE BETWEEN NEWS AND OPINION? ▪ Original, credible reporting ▪ Based on solid source material ▪ Reasonable effort to get differing points of view ▪ Documented proof ▪ Sworn testimony ▪ “Let the buyer beware” 8
  9.  THE INFORMATIONAGE: A BLESSING OR A CURSE? ▪ Incredible speed, potential for worldwide distribution ▪ Lack of context ▪ Hard to “un-ring the bell” ▪ Understanding who is behind the message ▪ Overwhelming ▪ Be careful of what you post! 9
  10.  5W+H (the basic building blocks of a news story): ▪ WHO? ▪ WHAT? ▪ WHEN? ▪ WHERE? ▪ WHY? And ▪ HOW? 10
  11.  The “Inverted Pyramid” of a news story 11
  12.  CONSTRUCTINGTHE SOUNDBITE: ▪ STATEMENT ▪ EVIDENCE ▪ CONCLUSION ▪ SHUT UP! 12
  13.  How long is a typical soundbite? ▪ 2 MINUTES ▪ 1 MINUTE ▪ 30 SECONDS ▪ 15 SECONDS ▪ 5 SECONDS 13
  14.  Preparing for the interview: ▪ Consult a professional ▪ Do your homework! ▪ Decide what you CAN and CANNOT talk about ▪ Negotiate the terms of the interview ▪ Identify key pointsYOU want to make 14
  15.  Combating nervousness: ▪ Preparation is the key ▪ Check your appearance ▪ Practice with a co-worker ▪ Pretend you are explaining it to a highschooler ▪ Don’t forget to breathe! 15
  16.  Tough questions: ▪ Stay calm ▪ Stay on message ▪ “No comment” is not preferred ▪ Answer without answering ▪ Transition toYOUR message ▪ Don’t get drawn off topic ▪ Correct provable errors in fact ▪ NEVER speculate! ▪ Be brief and avoid jargon 16
  17.  EXERCISE: ▪ LasVegas Rules ▪ Break up in groups of 2 ▪ Think of something controversial that happened in your work career ▪ Pretend you must do a media interview about it ▪ Write out a 20-second sound bite (S.E.C.S) ▪ Read aloud to your partner (who will time you) ▪ Partner: Ask one follow-up question ▪ Switch ▪ Share feedback on the experience 17
  18.  EXERCISE: ▪ Volunteers from the audience to do interviews on stage! (Bring your smart phone). ▪ Best interviews win a prize! 18
  19.  FINALTHOUGHS: ▪ Be a sophisticated information consumer. ▪ Be prepared. ▪ Speaking in effective sound bites comes in handy in many situations (not just media interviews) ▪ Practice makes perfect! 19
  20.  REFERENCES: ▪ “Crisis Communications:The Definitive Guide to Managing the Message” Steven Fink (2013) ▪ “How to Handle the News Media Interview,” LaCosse Productions, San Francisco, CA (1992) ▪ “Communicating effectively is essential in a crisis” California Asphalt magazine(2020) Russell Snyder ▪ “The 7 R’s of Crisis Communications” California Asphalt magazine (202o) Kevin Elliott & JeffreyC. Bliss 20
  21. RussellW. Snyder Executive Director 1550 Harbor Blvd., Suite 120 West Sacramento, CA 95798 (916) 791-5044 rsnyder@calapa.net www.calapa.net 21
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