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Jan Chatan (Can Catan)
14 Exeter House, Watermillway, Hanworth, Feltham TW13 5NH
Telephone: 07795 976258 or 0203 723 3007
Email:
LinkedIn:
cancatan@hotmail.com
https://www.linkedin.com/in/can-catan-3660721
Professional Profile
An experienced Data Analyst & Language Translator with strong technical, translation, data analysis &
evaluation and research capabilities, honed during a culturally diverse career involving leading organisations
such as HSBC, Sega Electronics and Lycatel. Demonstrates technical and analytical acumen, plays a key role
in conducting major data analysis & evaluation initiatives involving European surveys and triangulates results
to support influential decision makers. Utilises multi-lingual skills and combines with IT knowledge to perform
intricate bug tracking & translation of new gaming innovations, manipulating details such as functionality using
advanced Excel to enable distribution of software across European markets. Highly proficient communicator,
who engages with customers and stakeholders to complete sensitive data capture and spearheads the rapid
simplification of core data to target obstacles impinging financial institutions.
Objective
Following a highly successful career spanning involving data analysis, translation and market research, keen
to secure a new challenging position within a forward thinking organisation to support multi-faceted skillset.
Key Skills & Core Competencies
 Data Analysis & Evaluation
 Multi-Lingual Translations
 Conducting Market Research
 Data Manipulation
 Analysing Market Trends
 Survey Preparation & Execution
 Advanced Word, Excel, Access & PowerPoint
 Customer Relationship Management
 Change Management
 Quality Assurance
 Project Management
 Planning & Organisation
Career Summary
May 2015 to Date: Market Analyst, Language Recruitment Services (www.lrsuk.com)
 Primarily engaged to conduct market analysis on behalf of key corporate clients including Cummins and
IBM, conducting survey preparation and playing a lead role on translation projects.
Key Achievements:
 Completed complex market analysis relating to Turkish market for Cummins and IBM, acted as Turkish
Customer Representative https://turkey.cummins.com/wps/portal/turkey & http://www.ibm.com/tr/tr/.
 Prepared survey for Tonic Insight http://www.tonicinsight.com/ and drove political translation project for
the Audience Net Millennial Dialogue Turkey Social & Political Research Executive
http://www.audiencenet.co.uk/.
Aug 2012 to Date: Market Specialist and Technical Translator, Language Recruitment Services
 During this period, undertaken a number of assignments involving the conducting of market research and
data analysis on behalf of leading organisations and the completion of technical translations.
Key Achievements:
 Completed business intelligence process to collage consumer perceptions and evaluate performance of
Shell Lubricant brands including Shell Advance and Shell Helix. http://www.shell.com/global/produc ts-
services/on-the-road/oils-lubricants/trucks
 Acted as Turkish speaking Market Researcher for International Field Research and used Dub Viewer to
arrange telephone surveys for The Linde Group. http://www.linde.com/en/index.html
 Utilised Caty System to schedule telephone surveys for Consultic under Business to Business studies
http://www.consultic.de/en/ , http://www.psyma.com/).
 Conducted analysis of Turkish Customer market trends for bathroom products and assessed the use of x -
lite soft-phone, freeware communication software for use with VoIP telephone systems.

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 Completed Philips Products Survey Translation Project set-up for the Turkish customers.
(http://www.philips.co.uk/).
 Handled the English to Turkish translations of the customer related formal letters for international
companies such as Nesfit. http://www.nestle.com.br/site/marcas/nesfit.aspx
 Managed email translations for Freshminds customers http://www.freshminds.co.uk and delivered
Mavens Translation Project based on antiperspirant deodorant marketing adverts.
http://www.mavens.co.uk/)
Other Contract Assignments:
Aug 2012 to Mar 2016: Game Tester/Interpreter (Contract), SEGA Electronics (www.segaelectric.ca)
 Primarily responsible for the translation and testing of prototype games from English to Turkish including
identification of errors, spelling mistakes and bug tracking.
 Utilised Excel, The Translation Maintenance Tool ‘Devsuit’ and Test Track Client TTP. Provided technical
translations of PSVITA joystick commands and tested Turkish FM mobile versions.
Jun 2015 to Date: Market Research (Contract), RSM Research (www.rsmresearch.com)
 Primarily engaged to conduct B2B market research on behalf of leading companies such as :
http://store.hp.com/UKstore/Merch/Offer.aspx?p=b-supplies-overview
https://www.citizensadvice.org.uk/consumer/common-problems-with-products/goods-are-not-as-
described/counterfeit-goods/.
 Completed Visa Europe opinion surveys for the high-rank bankers and business entrepreneurs in Turkey ,
based on the C2B, SP or S2B. https://www.visaeurope.com/
Jul 2015 to Aug 2015: Data Analyst (Contract), Eurolondon – Matrizcx HSBC Data Management
 Primarily engaged to conduct detailed data analysis of all customer comments & complaints from Turkish
HSBC customers and collate the information within HSBC’s data scale http://www.hsbc.com/tr/eng/.
Jun 2015 to Jul 2015: Marketing Specialist (Contract), Finaccord (www.finaccord.com)
 Completed a number of assignments relating to Turkey covering Travel & Motor Insurance, Extended
Warranties and Retailer Financial Services.
Key Achievements:
 Analysed dominant Travel & Motor Insurers who operated within Turkey and identified dominant
companies using detailed analysis of core data.
 Researched and documented the reasons why major insurance companies do not offer extended
warranties within Turkey. Analysed insurers and partners using statistical analysis to show how global
insurance companies such as Allianz and AXA operate across Turkey.
 Conducted a web-based investigation on retailer financial services in Turkey involving insurance policies,
payment cards and certain types of personal loans.
Apr 2015 to June 2015: B2B Telemarketer (Contract), Harte Hanks B2B Telemarketing
 Operated within EMEA Marketing and Partner Business Management Team and responsible for the active
promotion of virtualisation involving VMWare covering products, services and industry trends.
 Played a lead role in the dissemination of potential opportunities to Partners & Representatives.
Key Achievements:
 Succeeded in attaining VMWare VSP 5.5 Certification.
 Handled the follow-up of weekly emails and collated key data on prospects that contributed to Microsoft
B2B Sales Programme, and played a key role in B2B ‘Device Direct Proposal’ Programme.
April 2014 to Aug 2014: Turkish Customer Representative (Contract), Lycatel (www.lycatel.com)
 Appointed to Customer Care Department and responsible for handling of incoming calls from customers
from leading organisations such as Visa Europe, VMware, Lyca-mobile and Microsoft.
 Captured core requirements and documented using CATHY system, VMware Business Suit and other
customer representative database applications.
 Forged professional rapport with customers and contributed significantly to the proposal of alternative
solutions by consulting with management and collated feedback following resolution of issues.
May 2013 to Jul 2013: Game Tester/Interpreter (Contract), VMC Game Labs (www.vmc.com)
 Took ownership for the translation of prototype games from English to Turkish including the checking of
errors on web pages, involving the use of Excel and JIRA for defect tracking & management.

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Earlier Roles:
11/2011 to 12/2011:
06/2011 to 06/2011:
07/1997 to 10/2007:
Game Tester/Interpreter (Contract), VMC Game Labs
Interpreter (Contract), Kingston University
Journalist, Lecturer & Microchip Engineer, Various Organisations
Professional Qualifications & Training
 MPhil International Relations, University of Kent
 MA European Studies and International Relations, University of Kent
 BA (Hons) Economics and Politics, University of Kent
 Certificate in VMWare – VTSP 2015, Partner University
 Certificate in VMWare – VTSP-BC, Partner University
 European Computer Driving Licence: Level 3 Certificate in Microsoft Applications, Database (Access), The
WMC Camden College
 European Computer Driving Licence: PowerPoint, The WMC Camden College
 B00014 121302 Intro PHP and MYSQL & Apache and IT Related Courses, Richmond Business School
 European Computer Driving Licence: Excel Spreadsheet, The WMC Camden College
 European Computer Driving Licence: Data Certificate & BCS ECDL Extra (ITQ) – Level 2
 European Computer Driving Licence: Certificate in Microsoft Applications Level 2 –
Word/Excel/PowerPoint/Productivity
 Certificate in Management, Chartered Management Institute (CMI) – Level 3, Richmond Business School
 PGSE Social Research Methods, University of Kent
 Turkish A-Level (University of London)
IT Skills
 Apache Open Office, Libre and Kingsoft programs, Microsoft Office Suite (Word / Excel / Access /
PowerPoint / FrontPage) – Advanced
Personal Details
 Languages: Fluent in English and Turkish, Azerbaijani (Intermediate), German (Basic)
References are available on request