3. o Luca Pellegrini
o 13 years experience in IT
o Enterprise Solution Architect
o LinkedIn: https://www.linkedin.com/in/lucap
o Twitter: @LucoPelle
2
Welcome
5. 27 years of Microsoft Heritage
Our History
#1 Dynamics
Partner
‘Great Places
to Work’
New
World-class
City of London
Facility
1991
2001
2007
2014
2018
Astons
Founded
NAVISION
Practice
Acquired by
Tectura Corp
Multi-National
$200m
Super SI
Launch
CRM
practice
Launch AX
practice
Acquired
By QuantiQ
Ranked by
Microsoft
#18 in the UK
62 Heads
2015
Microsoft‘s
Presidents
Club
Launched UK’s
first
Dynamics365
Practice
1st AX7 Cloud
go-live
in EMEA
6. QuantiQ Chemistry
Make Business Simpler Inspire Innovation Reward Results
313
4.7
15
1%
294
900
880
65
10
26
Team
A diverse team,
155 strong with
many years of
Microsoft Dynamics
and Industry
knowledge come
together to deliver
robust future-
proofed business
solutions.
Combined Dynamics experience
900 Years
Projects delivered
globally .
880 Deployments
Growing set of exams and
certifications
313 Microsoft Accreditations
We strongly believe in
Adopt vs Adapt and work
with strategic ISV
partners to cater to
specialist requirements..
45 ISV Partners
45
10
7. Product and Technology Experience
Our Dynamics breadth
D365AX NAVGPCRM BI
Marketing
Sales
Customer
Service Field
Service
Project Service
Automation
IoT BI Azure
Cortana
Analytics PowerApps Flow
13. 1974 - ATMs are
first connected
devices
2008 – more IoT
devices than
Humans
50 Billion IoT
Devices by 2020
250 Million IoT cars
by 2020
$7.2 Trillion
invested in IoT
Wearable IoT
devices @ 223%
growth
Today RFID is a
$11.1 Billion
business - $22
Billion by 2020
An IoT kitchen can
save 15% wastage
Source: Forbes
Manufacturing through the ages
16. Smart business
decisions
Analytics
Deviceso Industrial internet
o Brings together brilliant machines,
advanced analytics, and people at
work
o Help executives in the
manufacturing industry make
smart decisions about their
business
What is Industrial IoT
17. Rules and alerting to improve operational efficiency
Monitor and track device state, location and health
Connect devices and monitor telemetry
Things
IoT Business Maturity Model
Operational Efficiency
18. Operationalise insights to improve things and
processes in real time
Discover patterns in device data using predictive
analytics
Analyse and visualise data from devices
Things
IoT Business Maturity Model
Business Intelligence
19. New partnership opportunities
Expand into new adjacent businesses
Combine IoT & other data with advanced analytics to
power new services and revenue streams
Things
IoT Business Maturity Model
Business Transformation
20. Azure IoT Edge
Securely distribute cloud intelligence
locally, and at scale
Azure Time Series Insights
Explore and analyse time series data
fast, and at scale with a fully
managed offering
Azure IoT Hub
IoT cloud gateway, secure, bi-directional
communication with billions of
Devices sending trillions of messages
Azure IoT Hub
Device Provisioning Service
Fully managed service for securely
provisioning devices at scale
Azure IoT Suite
Preconfigured solutions for
common IoT scenarios
Remote Monitoring | Predictive Maintence | Connected Factory
Microsoft IoT Central
Fully managed IoT SaaS
No cloud solution expertise required
Microsoft is simplifying IoT
21. PaaS – Azure IoT Suite
o Preconfigured solutions
o Deploy in minutes
o Accelerate time to value
o Ideal for solutions that require ultimate
control
SaaS – Microsoft IoT Central
o Fully managed IoT SaaS
o No cloud solution development
expertise required
o Configurable to your needs
o Ideal for straightforward IoT needs
PaaS
SaaS
Two approaches to IoT
22. Azure IoT Hub
Azure Stream Analytics
Azure Time Series Insights
Azure Machine Learning
Azure Logic Apps
More
PaaS
SaaS
Both approaches use Azure Service
23. Azure Time Series
Insights
Azure Machine
Learning
Azure Stream
Analytics
Cosmos DB Azure Data Lake
Azure Data Lake
Analytics
Azure HD Insight
Spark, Storm,
Kafka
Azure Event Hubs
Microsoft Flow
Azure Logic Apps
Notification Hubs
Azure Websites
Microsoft Power
BI
Azure Active
Directory
Azure IoT Hub
Azure IoT Hub
Device Provisioning
Service
Azure IoT Edge
Azure Monitor
PaaSServices&
DeviceSupport
Edge Support
Device Support
Azure IoT Device
SDK
Certified Devices
Azure Certified for
IoT
Security Program
for Azure IoT
IoT Services Data & Analytics Services Visualisation & Integration Services
IoTSolutions
(PaaS)
IoTSolutions
(SaaS)
Microsoft IoT Central
IoT SaaS
Microsoft Connected Field Service
Field Service SaaS
Remote Monitoring Predictive Maintenance Connected factory
Windows 10 IoT
Core
Azure IoT Suite
Comprehensive capabilities
25. o Preconfigured Solutions
o Deploy in minutes
o End-to-end implementation
o Completely customisable
What is the Azure IoT suite?
26. o Open-sourced, microservices-
based architecture
o Troubleshooting Dashboard
o Remediation Dashboard
o .NET & Java
o Flexible UX framework (React)
o Enhanced documentation
Remote Monitoring
27. o Monitor factory, production lines,
station OEE, and KPI values
o Act on alarms to fix issues
o Analyse the telemetry data
generated from these devices
using Azure Time Series Insights
Insights
Connected Factory
28. o Plan maintenance to coincide with an
aircraft stopping at a particular location.
o Ensure sufficient time is available for
the aircraft to be out of service without
causing schedule disruption.
o To schedule technicians to ensure that
aircraft are serviced efficiently without
wait time.
Predictive Maintenance
31. Device Connectivity & Management
Telemetry Ingestion and Command & Control
Monitoring Rules & Triggered Actions
User roles and permissions
Dashboards, Visualisation & Insights
Fully Hosted & Managed by Microsoft
Microsoft IoT Central
32. Key Benefits of IoT Central
Fast and Easy
o Minutes to get
started, days to a
finished solution
o No cloud deployment
expertise required
Scalable and Secure
o You connect your
devices, we manage
the rest
o Best in class security
for peace of mind
Enterprise grade
o Built on proven
enterprise-grade
Azure IoT services
o Full integration into
your existing business
systems and
processes
36. Challenging to
scale over time
Difficult to maintain
cohesive security
Time-consuming
to get started
Incompatible with
existing infrastructure
IoT Projects can be complex
45. +
Microsoft
Azure IoT
Security &
Identity
Windows Updates Visual Studio &
UWP
Windows 10 IoT for industry devices
Desktop Shell, Win32 apps, Universal apps and drivers
Minimum: 1 GB RAM, 16 GB storage
X86/x64
Windows 10 IoT for mobile devices
Modern Shell, Mobile apps, Universal apps and drivers
Minimum: 512 MB RAM, 4 GB storage
ARM
Windows 10 IoT Core
Universal Apps and Drivers
No shell or MS apps
Minimum: 256MB RAM, 2GB storage
X86/x64 or ARM Integrated
Device
Connectivity
New User
Interfaces
Windows 10 IoT options
46. o IoT sensor data typically consists of time base measurements
o Storing, indexing, querying, analyzing, visualizing can be challenging
o Especially considering “IoT scale”
Devices
Storage
IoT Devices and “Time Series” Data
47. o IoT scale time-series data store
o Schema-less store, just send data
o Easy IoT Hub connection
o Store, query and visualize billions
of events
o Simple and fast navigation
Azure Time Series
49. o Cloud
o Globally available, unlimited compute resources
o IoT
o Harnessing signals from sensors and devices, managed centrally by the cloud
o Edge
o Intelligence offloaded from the cloud to IoT devices
o AI
o Breakthrough intelligence capabilities, in the cloud and on the edge
Waves of Innovation
52. IoT in the Cloud
Remote monitoring and management
Merging remote data from multiple IoT devices
Infinite compute and storage to train machine
learning and other advanced AI tools
IoT on the Edge
Low latency tight control loops require near real-time
response
Protocol translation & data normalization
Privacy of data and protection of IP
Symmetry
IoT: Cloud and Edge
53. o Secure
o Provides a secure connection to the Azure IoT Edge, update software/firmware/configuration
remotely, collect state and telemetry and monitor security of the device
o Cloud managed
o Enables rich management of Azure IoT Edge from Azure provide a complete solution instead
of just an SDK
o Cross-platform
o Enables Azure IoT Edge to target the most popular edge operating systems, such as
Windows and Linux
o Portable
o Enables Dev/Test of edge workloads in the cloud with later deployment to the edge as part of
a continuous integration / continuous deployment pipeline
o Extensible
o Enables seamless deployment of advanced capabilities such as AI from Microsoft, and any
third party, today and tomorrow
IoT Edge Design Principles
55. QuantiQ Food Inc. is installing IoT enabled temperature and humidity sensors into a new automated
warehouse.
These sensors will be positioned in different areas of the building to ensure that the correct
information are gathered, systems are controlled to improve products maintenance.
Scenario
56. o Download PowerApps from Google Play, Apple Store or Microsoft
Username: demo@quantiqdemo.com
Password: QuantiQ1
Login Info
The QuantiQ leadership team have a clear vision on the culture they want to create.
Three simple values that resonate all the way through everything that we do.
Make business simpler; Inspire innovation; Reward results
We actively use Net Promoter Score to monitor employee satisfaction as well as Glassdoor.
We actively review and respond to changes.
Not only do we have a diverse workforce but we work hard to ensure that we are inclusive in everything that we do. Diversity works at it’s best when people feel part of a team and are able to be themselves within the workplace.
We have strong corporate social responsibility values and actively encourage everyone in QuantiQ to spend 1 day a year volunteering for one of our chosen causes.
We encourage regular 121 meetings between team members and managers.
We’ve recently started working with Sanctus on mental health awareness.
We believe in investing in training and encouraging continuous professional development in our people
Why is all of this important to you, our clients?
……….Because we want our people to be with us for a long time.
Projects work best when there is consistency and stability in teams with minimum crossover and disruption.
If we continue to build a strong culture and a happy workforce we will also attract new talent.
Its not just about QQ people – it’s about our working relationship with our clients
Through taking care of our people we can help build strong relationships with our clients.
QuantiQ is one of a small number of companies with the capabilities to implement across the full Microsoft suite of applications.
We have 294 Active Clients and 880 Deployments across the full range of Microsoft business applications.
Technology is evolving at a much faster pace than it has ever done before and QuantiQ ensures that we keep pace with change. We do this through investing in training for our people and using tools wherever possible ourselves.
We use CRM.
We’re soon going to be adopting D365E for full PSA and resource scheduling.
We use PowerBI throughout the organisation.
We use other Microsoft tools extensively – OneNote and SharePoint
We use VSTS to manage all of our developments and
How does this benefit you?
Our experience across all applications enables us to work with you to understand your needs and future strategy and to recommend the right solution dependent upon these
We are familiar with Microsoft and how to manage technology changes throughout the lifecycle of a project.
We have insight in to what is coming down the line with all of our consultants and developers ensuring they’re up to date with Microsoft roadmap.
The richness of features and functionality has changed the focus of many projects to configuration, user adoption and business process change rather than long, drawn out development projects.
Our teams will encourage you to stay as close to a standard product as possible to ensure your upgrade path, supportability and ability to adopt new features quickly in the future – a little more on this shortly.
35
Within each of these five stages, there are several device operator requirements that should be fulfilled to provide a complete solution:
Plan: Enable operators to create a device metadata scheme that enables them to easily and accurately query for, and target a group of devices for bulk management operations. You can use the device twin to store this device metadata in the form of tags and properties.
Further reading: Get started with device twins, Understand device twins, How to use device twin properties.
Provision: Securely provision new devices to IoT Hub and enable operators to immediately discover device capabilities. Use the IoT Hub identity registry to create flexible device identities and credentials, and perform this operation in bulk by using a job. Build devices to report their capabilities and conditions through device properties in the device twin.
Further reading: Manage device identities, Bulk management of device identities, How to use device twin properties, Azure IoT Hub Device Provisioning Service.
Configure: Facilitate bulk configuration changes and firmware updates to devices while maintaining both health and security. Perform these device management operations in bulk by using desired properties or with direct methods and broadcast jobs.
Further reading: Use direct methods, Invoke a direct method on a device, How to use device twin properties, Schedule and broadcast jobs, Schedule jobs on multiple devices.
Monitor: Monitor overall device collection health, the status of ongoing operations, and alert operators to issues that might require their attention. Apply the device twin to allow devices to report realtime operating conditions and status of update operations. Build powerful dashboard reports that surface the most immediate issues by using device twin queries.
Further reading: How to use device twin properties, IoT Hub query language for device twins, jobs, and message routing.
Retire: Replace or decommission devices after a failure, upgrade cycle, or at the end of the service lifetime. Use the device twin to maintain device info if the physical device is being replaced, or archived if being retired. Use the IoT Hub identity registry for securely revoking device identities and credentials.
Further reading: How to use device twin properties, Manage device identities.
IoT brings with it a unique set of device management challenges and every enterprise-class solution must address the following principles:
Scale and automation: IoT solutions require simple tools that can automate routine tasks and enable a relatively small operations staff to manage millions of devices. Day-to-day, operators expect to handle device operations remotely, in bulk, and to only be alerted when issues arise that require their direct attention.
Openness and compatibility: The device ecosystem is extraordinarily diverse. Management tools must be tailored to accommodate a multitude of device classes, platforms, and protocols. Operators must be able to support many types of devices, from the most constrained embedded single-process chips, to powerful and fully functional computers.
Context awareness: IoT environments are dynamic and ever-changing. Service reliability is paramount. Device management operations must take into account the following factors to ensure that maintenance downtime doesn't affect critical business operations or create dangerous conditions:
SLA maintenance windows
Network and power states
In-use conditions
Device geolocation
Service many roles: Support for the unique workflows and processes of IoT operations roles is crucial. The operations staff must work harmoniously with the given constraints of internal IT departments. They must also find sustainable ways to surface realtime device operations information to supervisors and other business managerial roles.