2. Lenovo users come across no
sound issue with their laptops
and if you are one of those then
you can follow these given steps
offered by technical support
Ireland team.
3. Directions to follow:
The very first thing you need to make sure to
check if mistakenly you pressed the Mute key on
your laptop.
You have to check its volume control by clicking
on a sound icon on your system tray and make
sure you don’t find any red circle with a cross
going through it. You can raise its volume if you
find it on low mode.
4. •You need to check volume in the application
where you find a lot or programs that have their
own volume control if you are watching any video
you need to raise its volume bar in the player.
•If you still find that sound is not functional on
your device then might be possible there is some
other issue. Not to worry, move on to a second
process. Lenovo support Ireland Team
explains you a complete procedure to sort out this
issue on your device.
5. Might be possible Driver is the
culprit-
Many times driver is a main cause of
this problem. You may need to uninstall
and install the sound driver on your
laptop or might be possible it just needs
an update.
6. Try few tips before we move on:
Connect your headphones or
speakers in audio jack and check
cautiously the ports are connected
with its speakers or headphones and
see if it works or not. In case, it
doesn’t then configure your speaker
properties.
7. 1- First, navigate to speaker icon in your system and right click on
it and there you have to press on “Playback devices”.
9. 2. Right-click on a blank space and there you have to choose “Show
Disabled Devices”, you have to choose speakers and then you have to
click on “Set Default” button.
10. 3. In case, it getting disabled then right
click on speakers and you have to press
on “Enable” and finally click “OK”.
4. Under a Playback tab, you have to
double-click on speakers that you will
find selected by default in order to open
its properties.
12. 5. Now you have to navigate to “Advanced Tab” under speaker
properties and you need to change but rate to either 24bit/44100
HZ or 24 bit/192000 Hz depends on your speaker configuration.
13. 6. Now you have to click on Apply and
then press on “OK” in order to save the
changes you have made and then check
if the sound plays on your laptop.
14. Process: 3 update sound driver on your Lenovo laptop
1- First, go to “My Computer” then right click on it and go to
manage and then press on device manager.
15. 2- You’ll find “Sound and Multimedia”, then click on it and then
click on update driver on choose online update that will help you in
downloading the driver and you’ll listen the sound.
16. 3- You have to un-install then install the sound driver from Lenovo
website. Once you do so, restart your laptop and connect headphone
or any external speaker to this audio jack and check if the sound
comes?
17. 4- If you don’t hear any sound then press “Windows key + R”
together and this way Run command appears on the screen there you
have to type services.msc and click “OK”.
19. (I)- Now you have to click on Windows audio and restart your
services if stop and reboot your laptop and check if the sound
works.
20. (ii)- In case, no then might be possible
there is an issue with sound driver version
or Windows upgrade issue. You can set your
window on a back date which can be a
problem solver.
21. Try these steps; hopefully,
these steps will work for you.
In case, not then make a call on
Lenovo customer support
number +353-768887727.
Source