2. Provide Develop Deliver
Insight into the
most effective
solutions
Plans that
deliver results
Support for
successful
implementation
Perform
Rapid assessment
of your key
business challenges
What do we do?
We turn insights into profitable results
for your business
Intelligent insights
for better results
Savage Consulting Ltd. (SCL) is a boutique consulting firm
specialising in retail, tourism and consumer markets.
We are a dynamic and multilingual team of professionals, all with
detailed expertise and technical know-how. We work with clients
to identify and create value at all stages of the business cycle.
Our expertise covers: consumer strategy and operations, airports,
commercial spaces, tourism and travel.
2
Airport &
travel retail
commercial
management
We help airport and travel
retail businesses to maximise
their customers’ spend in all
areas of the commercial offer
through comprehensive
commercial strategy and
passenger insight projects.
Tourism
& travel
consulting
We assist tourism authorities,
and tourism & travel
businesses to increase
bookings and develop
tourism experiences that will
stimulate sustainable growth.
Retail
strategy &
operations
We provide retail and
consumer businesses with
shopper, multi-channel,
operational and store
strategies, as well as
international roll out.
3. Making a strategic
difference
We make a difference by fully integrating
three complementary disciplines.
We uniquely combine rigorous analytical
work with innovative ideas and commercial
implementation skills.
Customer
insight
We help companies to understand
customer behaviours with the
objective to generate traffic into
their stores and transform footfall
into penetration.
Commercial
expertise
With our unrivalled in-house
commercial experience and access
to a wide range of solutions, we
offer practical answers for clients’
challenges.
Expert
analysis
Through expert insights and
research, we rapidly identify key
issues and provide objective,
credible solutions and innovative
answers.
Delivering opportunities
that achieve results
Our recommendations are designed to maximize sales
and profits.
We achieve results through strategy:
At Savage Consulting, we provide actionable strategies
that work. These are based on detailed research,
analysis and our extensive hands-on experience.
We achieve results through implementation:
Savage Consulting partners with clients to help them
implement carefully considered strategies.
We are fact-based and
action-oriented consultants,
with 3 focuses in mind
Taking our
clients strategy
forward
Increasing
their profits
Improving their
customer's
experience
3
Taking your
strategy forward
Our key strength is understanding how customers
behave and what motivates them to buy. We use
this insight to provide rapidly improved business
models and profit. Our planning and facilitation
services offer our clients support moving their
strategy forward.
4. 4
Helping public and private organizations
operating across the travel and tourism
ecosystem.
Infrastructure Added
values
Services
Place
Visitor
Experience
Visitor/Tourist Experience
Tourism & travel
consulting
We help transform tourism products or services into one that serves the
customer, the community and the bottom line.
We develop strategies that embrace the core values of travel and
customer experience, whilst applying commercial strategy to unlock
profits, increase occupancy/visitor flow and at the same time respecting
the community and the environment.
We help governments, tourism attractions, hotels, resorts and casinos,
tour operators and vacation rentals to establish excellence in customer
loyalty, guest experience, revenue enhancement, growth strategy,
distribution strategy, profit optimization, marketing effectiveness and
strategic alliances.
Strategy &
planning
Brand
development &
market positioning
We cover three
main areas of work:
Business model
assessment &
improvement
5. Strategy &
planning
We bring extensive destination consulting experience in preparing and
implementing tourism strategies and action plans; and in producing
realistic and scalable business plans for destination marketing department
and organisations.
We work with commercial businesses to identify and evaluate the
potential to launch new products and with the public sector to create new
schemes or diversify and expand existing projects.
5
The services we provide include:
• Feasibility studies
• Concept development
• Strategic repositioning concepts
• Destination plans
• Turnaround process
• Project plans
• Research and analysis
• Audience profiles
• Strategic partnership development
Connecting travellers with products,
services and experiences to convert leads
into bookings.
6. Brand development &
market positioning
Savage Consulting offers destination consulting from an experienced team
of marketing professionals, available to help governments and businesses
to plan and implement their destination marketing, based on a thorough
understanding of tourism markets. We think creatively, but are firmly
grounded in the realities of the marketplace.
We help to plan promotional and marketing campaigns to ensure our
clients reach their target audience through the appropriate media and
within budget. We work with marketing partners when appropriate, to
ensure we can provide full sales, PR and marketing service to meet clients’
needs.
We assist to tell your story to not only
generate traffic and penetration., but it will
exceed guest expectations with a mind to
create promoters.
The services we provide include:
• Marketing plans
• Brand dna development
• Event management
• Social media and digital strategy
• Sales and marketing activities
• Website creation
• Market research
• Loyalty programs
6
7. Business model assessment
& improvement
A clear value proposition is what defines your uniqueness on the market
and the foundation on which to create company strategies.
Savage Consulting can help you to (re)define it and ensure that your profit
equation is viable by analysing your business model and existing product
offers to evaluate opportunities.
Our methodology helps businesses in the tourism industry to position
themselves vs. their competitors and transfer findings it into consistent
strategic plans and budget initiatives to achieve profit growth.
7
We help you to evaluate various business
models and scenarios to focus on key
areas of growth opportunity.
The services we provide include:
• Creation of Mission statement, Vision and Values
• Value proposition and value architecture assessments
• Profit equation assessment
• Rates strategies
• Strategic innovation
• Internal process evaluation
• Change/transition management
• Business succession plan
• Preparation to sell/transfer/buy the business
• Identification of potential buyers
