Carol Willis Owner of Carden Farms Soap with 20+ Years Experience
1. Carol S. Willis
204 King Drive
Franklinton, NC 27525
(919) 630-4729
carolswillis1@gmail.com
EXPERIENCE:
2000-present
Carden Farms (Franklinton, NC)
Owner/Operator
Responsible for production and manufacturing of products
Conduct all sales including trade shows, wholesale, retail, and sales presentations
Oversee customer relations on both wholesale and retail side
Handle all AP, AR, and administrative duties
Create brand identity and write/edit all promotional materials
Develop policies and procedures including manuals for employees
Research all trade shows, markets, and venues for sales possibilities
Ensure the maintenance and completion of all data management according to
standard operating procedures
Oversee all production, research, development, and operations of Carden Farms
Soap
Generate all website content using PHP programming, language, and integration of
all promotional and marketing materials
Manage all agricultural production and animal husbandry relevant to product line
Utilize all forms of social media including Facebook, Twitter, Instagram, Pinterest,
Etsy, and Snapchat for increased sales
Use experience and skills for written publications to enhance brand presence
Manage changes of scope; budget and track revenue on an ongoing basis
Maintain complete and accurate records of stock and inventory
Train and mentor all staff
Participate in brand production and technologies in regard to products
1996-2000
Willis Construction & Consulting Group, Inc. (Franklinton, NC)
Project Administrator/Office Manager
Responsible for all administrative duties
Wrote policies and procedures as well as employee handbooks
Responsible for human resources and employee benefits administration
Gave presentations to clients as well as job bids
Handled AR and AP
Served as an assistant to President and other officers as needed
Incorporated many tasks at a fast-paced and competitive environment
Responsible for all corporate marketing, brand identity, and promotional materials
through technical writing and editing
Construction projects were commercial and included customers such as American
Pride Car Washes, Red Robin, Starbucks, Bennigans, Burger King, and Taza Grill
2. 1996
North Carolina Department of Insurance (Raleigh, NC)
Examiner in Charge
Managed and oversaw a team of examiners
Audited all managed care insurance companies operating in the State of North
Carolina
Audited various aspects of corporations onsite to include legal and regulatory filings
with the NC Secretary of State
Continually reviewed all contracts in place, financial and actuarial aspects, quality
assurance, claims, customer service, and general policies and procedures
Responsible for compiling and editing all information to submit in a report to the
Insurance Commissioner with the NC Department of Insurance
Interacted with all decision and policy makers at corporations
Oversaw travel budgets and expense accounts
1995
MAMSI (Raleigh, NC)
Sales Representative
Upkeep up data management and records for sales territory
Responsible for 200 sales calls on a weekly basis to businesses or potential clients
Made appointments and schedule for sales calls and meetings
Conducted presentations and sales closings with decision makers of companies
Made ongoing contact with established clients for referrals as well as customer
relations
Responsible for personal expense accounts
1994-1995
Glaxo, Inc. (Research Triangle Park, NC)
Managed Healthcare Specialist
Managed, wrote, edited, and administered all contracts between corporation and
third party providers including HMOs, PPOs, and LTC facilities
Worked closely with legal and regulatory departments in the contracting process.
Offered contract support and contract administration for all sales force
Supported account managers through contract production and negotiations for
providers
Provided excellent customer service to third party providers as well as to account.
managers
Oversaw and maintained all data, records, and regulation of LTC facilities pertinent
to contract administration and chargebacks
Responsible for all contracts for Home Health Care agencies nationwide pertaining
to three specific drug lines
Interacted with decision makers for contract implementation
Assisted with special projects or presentations with Vice Presidents and Directors as
needed
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3. 1992-1994
Staffing Solutions, Inc. (Raleigh, NC)
Temporary/Contract Employee at Glaxo, Inc.
Multi-line phone operator
Provided administrative support to director
Provided administrative support to account managers
Established filing system and cold storage filing system
Responsible for data entry of all accounts for department
Ongoing verification of pharmacies that participated in chargeback program with
generation of reports
Liaised with chargeback department reporting on pharmacies and their status
Assisted with coordination and planning of departmental events
Managed, wrote, edited, and administered all contracts between corporation and
third party providers including HMOs, PPOs, and LTC facilities
Worked closely with legal and regulatory in contracting process
Supported account managers through contract production and negotiations for
providers
1991-1992
Deianeira (Port Vauban, Antibes, France)
Deckhand/Matelot
Deckhand on 135-foot private motor yacht
Managed all lines at dock or port
Cleaned and organized all lockers and annexes
Maintained all brass and wood work
Integral part of security team including watches
Managed inventory of stock for boat including supplies
Bilingual communication/translation/education between crew members, port officials,
and INTERPOL
COMPUTER/TECHNOLOGICAL EXPERIENCE
MS Word, MS Excel, MS PowerPoint, MS Publisher, Office Write, Macintosh, Adobe
Creative Suite, DreamWeaver Software, CubeCart, Smart Notebook, Google Docs, Google
Drive, Smartphone usage including Android and Apple products
EDUCATION AND EXTRACURRICULAR
East Carolina University (Greenville, NC): Bachelor of Arts in English, 1990; Certificate in
Business and Technical Communication (awarded to those candidates who earned a 90 or
above in all graduate-level courses required for certification); Minor in French
NC State Fair Village of Yesteryear (Raleigh, NC): 2001-present; highly juried and
prestigious guild of artisans and craftsmen; Nominating Committee Chair
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4. Paderewski Medal: Issued by the National Piano Guild Auditions; rarely awarded;
bestowed upon pupils that compete nationally for ten years or more annually; requirements
included a difficult and stringent program memorized and performed for judges
Languages: Fluent in spoken and written English and French; proficient in Latin; proficient
in Breton
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