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Everything you wanted to know about PMOs

Presentation given by Marisa Silva to the Northern Ireland branch on 27 February 2018 in Belfast.

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Everything you wanted to know about PMOs

  1. 1. Everything you ever wanted to know about PMO Northern Ireland Branch & PMO SIG Your speaker: Marisa Silva, The Lucky PM
  2. 2.  Meet the Presenter  APM PMO SIG  What PMO’s do for you?  PMO Development  Types of PMO  Building a PMO  PMO People  Tips for PMO  Q & A This session…
  3. 3. About the presenter • Experienced PPM consultant, trainer, and speaker • Passionate and intrigued by projects and PMOs • Senior Consultant at Wellingtone Project Management • Managing Director at in2PMO • Programs Director at Project Managers Without Borders (PMWB) • Secretary at the APM PMO SIG • Mentor at Project Managers Against Poverty (PMAP) • Author of ‘Bedtime Stories for Project Managers (and others with trouble sleeping)’ • Reviewer at the IJPM • Finalist for the IPMA Young Researcher Award 2017 • MSc in Strategic Management of Projects (UCL) • PMP, PRINCE2, MSP, MoP, P3O, IPMA-D, MCP, PMD Pro- 2, PMO-CC, MAPM
  4. 4.  To facilitate collaborative learning that fully engages the membership and helps them grow their PMO skills and competences  To reach out to other disciplines (audit, finance, procurement, quality) that collaborate routinely with PMOs to create value  To provide an open source of unbiased advice and guidance to those who can benefit from putting PMO practices to work  To have a bias towards action, understanding the latest thinking and quickly digest it into ways that can be shared as digestible knowledge with those we seek to About our Mission
  5. 5.  Competence Framework Inclusion  Registered Project Professional Revised  PMO of the Year Award  Corporate Engagement  Ethical International PMO Standards  PMO Qualification  PMO Apprenticeships About our Goals
  6. 6. Did you know?
  7. 7. You tell us: what does your PMO do for you? Own the methodology Nerve centre for communication Provide common language They support benefits delivery Enable maturity & capability Assure project delivery With thanks to PMO SIG members
  8. 8. Source: Journal of project management, APM 2014 1970’s Defence & Government Specific Technical focus 1980-90’s Project Support Office Internal stakeholders Iron triangles 1990-00’s Programme Office Specific Internal & external stakeholders Critical success factors 21st Century Portfolio, Benefits & Strategy Owner & sponsors Organisational Context A brief history of PMO
  9. 9. Supportive (centre of excellence) Is all about.. Capability Guidelines Community Operational (reporting & visibility) Is all about.. Oversight Administration Project Specific Directive (strategic) Is all about.. Resource Demand Portfolio Build Benefits Realisation Controlling (methods & standards) Is all about.. Discipline Best Practice Compliance Roles of a PMO
  10. 10. Supportive Directive Operational Controlling Supportive Directive Operational Controlling Your PMO profile
  11. 11. Blended PMO achieves optimal effectiveness Police Unit comes with engagement challenges Training Unit brings credibility challenges Administration & Reporting Function lacks visibility Perception of PMOs
  12. 12. There is no one size fits all! PMO lesson #1
  13. 13. Specialist Function Value Added Growth Tactical Business Support Strategic Alignment Supportive Directive Operational Controlling Typically the more mature the PMO, the more balanced it is across the four key functions. Deciding on your PMO
  14. 14. Optimal Diminishing Return Quick Improvement Key considerations: • Understand the business value • Review the business needs • Align to the PMO service catalogue • Keep the journey in mind • The law of diminishing returns – how much PMO is enough? How much PMO is enough?
  15. 15. Classifies and stores documents Implements filing systems Issue and problem tracking Change control Librarian Handyman Police Doctor Nurse Assists in a crisis Undertakes quick repairs Highlights underlying problemsEnsures compliance Offers advice and guidelines on procedures Reports deviations from plans Deters potential offenders Diagnoses Prescribes remedial action Monitors effects of remedial action Offers prognosis Attends to day-to-day needs Provides encouragement Provides a sounding board PMO people
  16. 16. Starting from scratch considerations
  17. 17. ERAP Consulting Ltd ¦ 17 Step 2: where are you today? Step 3: where do you want to be? Step 4: how will you get there? Step 5: how well did you do? Data driven informed by Best Practice Alignment between Method & Practice Strengths & Opportunities Baseline & Roadmap A case for change Strategy Define Maturity
  18. 18. ERAP Consulting Ltd ¦18 Capability Maturity Training Coaching Method Documents Governance Two- way Support Process An eco-system with opportunity for all and an understanding that Project Management in the organisation isn’t an exclusive club What makes a method?
  19. 19. Bolt-ons Approach People • Discipline • Up-skill • Stepped • Realistic • Training • How To… CommunicationsCommunications Adoption & Change
  20. 20. Adapt & Sell! Engage with The Why Know your Path Take Pain Away Define who you are Build a community Consistently Show Value Take aways…
  21. 21. So what?
  22. 22. pmosig@apm.org.uk http://www.apm.org.uk/group/apm-pmo-specific- interest-group or http://www.pmosig.co.uk @pmosiguk APM PMOSIG group #getinvolved
  23. 23. Follow APM online LinkedIn The Association for Project Management (Official group) Facebook Association for Project Management Twitter @APMProjectMgmt @APMEvents #APMWessex Slideshare slideshare.net/assocpm Google+ Association for Project Management YouTube youtube.com/APMProjectMgmt
  24. 24. Are you an APM member? Whether you simply have an interest in improving your project management skills, are starting out in the profession or are already an experienced professional, there’s an APM membership grade designed for you. APM membership offers:  Professional status and recognition  Excellent career prospects  Access to great technical information Find out more at apm.org.uk/Individual
  25. 25. APM FIVE Dimensions of Professionalism Project professionals drive effective change across all sectors and industries. As committed professionals they command trust, respect and credibility, making them stand out amongst their peers. The APM FIVE Dimensions of Professionalism are a set of values that provide a universal framework to help you develop your career and achieve your professional goals. Find out more at apm.org.uk/APM5Dimensions
  26. 26. A brand new APM guide is now available to pre-order, Governance of Co-Owned Projects, the successor to the highly-regarded Co- Directing Change publication. What's inside? You will find principles for the governance of co-owned projects, together with checklists and key questions for co-owners to ask. These cover a range of governance topics including:  alignment of objectives to leadership;  sponsorship roles and responsibilities. This is the perfect guide for those who influence corporate governance in organisations. Find out more at apm.org.uk/book-shop
  27. 27. Take an APM qualification today APM recognises the importance of keeping qualifications up to date and relevant, so they reflect the knowledge that you have, the work that you do and the skills that you have developed. Take the next step and reach your potential APM Project Fundamentals Qualification (PFQ) APM Project Management Qualification (PMQ) APM Project Professional Qualification (PPQ) APM Practitioner Qualification (PQ) APM Registered Project Professional (RPP) Visit our website to find out more apm.org.uk/qualifications

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