Concern Worldwide is a global humanitarian NGO that provides disaster relief and support to over 30 countries. They built their worldwide email platform on the cloud to reduce IT costs and ensure efficient communication. This allowed their 4,000 staff members across remote locations to collaborate more productively. The cloud solution provided data backup, information access from any device, and remote working capabilities. It resulted in 40% reduced costs and efficiency gains for Concern Worldwide's daily operations.

1. case study
Cloud Power to Save Lives of the Poor
Concern, a global humanitarian NGO, build its worldwide email platform on the cloud in
order to reduce IT costs, and to insure efficient communication when providing disaster
relief and support.
CHALLENGES
CONCERN WORLDWIDE
30
CENTRAL AMERICA
ASIA
AFRICA
Countries With 4,000 Staff Get connected!
EMAIL PRIORITY
PRODUCTIVITY OLD EMAIL SYSTEM
DAILY OPERATION
REMOTE WORKING
120 1CLIENTS
VS
SERVER
BUSINESS GAPS
SERVER CRASHES
WORK INTERRUPTION
span to weeks
GOING TO THE CLOUD?
SOLUTION
SMB Cloud Adoption
100%
80%
60%
email system 40%
20%
0%
2010 2011 2012 2013
CLOUD FEATURES
BENEFITS
• Data Storage
Sales Growth Backup • Information backup
• Office documents
Productivity Software • Email access
Access
Competitive
• Remote working
Advantages File
Sharing
Cost Efficiency
• Customer services
• Track lead tools
CRM
RESULTS
40%
COSTS REDUCED
EFFICIENCY GAINS
"Our collaboration with Microsoft on cloud computing is about
more than process efficiencies. It’s about using the technology to
improve daily life for millions of very poor people. It’s also about
getting the technology to work in very remote and extreme
environments so that it can play its part in spurring sustainable
development where it is most desperately needed.”
Vincent Richardson – Concern Worldwide
About
Office 365
COST & TIME SAVINGS
ANY TIME, ANY WHERE
COLLABORATION
Designer: Catherine P. www.catherinephams.com