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What’s Wrong with Web2.0?
Matt Lingard
Centre for Learning Technology
LSE
http://www.delicious.com/mattlingard/cde10
1. Reality
2. Potential
3. Challenges
Web 2.0
≠
Latest technologies
Reality
http://www.le.ac.uk/li/distance/search_skills.html
http://www.vts.intute.ac.uk/
http://www.open.ac.uk/mosaic/
http://www.youtube.com/user/ASU
http://libguides.mit.edu/virtualref
http://libguides.mit.edu/
% libraries using selected technologies for library
instruction
 Audio / Video / Screen capture 48%
 Interactive Content 45%
 RSS 16%
 Wikis 6%
 Social Bookmarking 6%
 Social Networking 3%
Bobish (2010) Instruction 2.0 What are we actually doing?
2008 Survey of US ARL library websites
“…increasing set of tools & services that
have become generally accepted and
unproblematic for majority of students &
tutors.”
TALL (2010) Study of UK Online Learning (report for HEFCE)
“…the majority of students use a
limited range of technologies for formal
and informal learning...”
Margaryan & Littlejohn (2008) Are digital natives a myth or reality?
Students’ use of technologies for learning
Students’ (self-reported) confidence in using ICTs:
80%+ slight confidence or higher
 Presentation software
 Spreadsheets
 online library resources
35%+ not confident/minimal skills
 VLEs
 Blogs & Wikis
 Video/audio editing
Jones et al (2010) Net generation or Digital Natives: is there a distinct new generation
entering university?
Potential
http://friendfeed.com/
http://diigo.com/
Challenges
Margaryan & Littlejohn (2008) Are digital natives a myth or reality?
Students’ use of technologies for learning
“As students look to their lecturers for
clues as to how to use technology tools
for learning, many lecturers are unaware
of the potential of these tools…”
“As the technology matures the main issue
becomes managing students’ comfort and
familiarity with using tools/platforms.”
TALL (2010) Study of UK Online Learning (report for HEFCE)
*Participants in 2010 conference workshop: Developing students’ information management skills to match the 21st century internet; 18 respondents
Students need training / support
1/3 offered some web2.0 related training
Key challenges:
 Keeping themselves up-to-date with technologies
& their benefits
 Making staff & students aware of usefulness /
relevance
Survey of HE / FE Librarians*
Staff Development
General skills
 LSE Digital Literacy Programme for staff
Sell the benefits not the technology
Think local: departments, courses
Flexible
Lead by example
Matt Lingard
m.j.lingard@lse.ac.uk
http://www.delicious.com/mattlingard/cde10

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RIDE 2010 conference presentation - What's Wrong with Web2.0? The challenges facing library staff & students in realising the potential of social media & social networking

Editor's Notes

  1. Use of Web2.0 tools by students & staff, digital / information literacy, research / study skills, support by libraries, lectures and learning support. Wider application – teaching in ODL; supporting campus-based students
  2. Explain web2.0 Broader definition used by many Narrower: PARTICIPATION / SOCIAL - Participatory aspect of web2.0 – social, communicative especially important to ODL
  3. Content focused, even when using “web2.0” tools Blogs Social Bookmarling to provide collections
  4. Content Driven Traditional Guides Sometimes ODL focused but not always… Some “web2.0” Blogs Social Bookmarling to provide collections
  5. Online Tutorials Media sites screencasts
  6. Elements of Web2.0 Delicious is the engine behing it but this is not “social” bookmarking…
  7. US Association of Research Libraries (predominantly universities)
  8. First one – 2 campus based UK unis UGs TALL - VLE
  9. Jones, 5 UK universities Students weak at Critical thinking, referencing properly, Information management Mixed picture BUT overall: Limited use by students of web2.0 (beyond Facebook) 1) For studies 2) Of more ‘academic’ web2.0 tools 3) Even when embedded in curriculum
  10. Making it more participative / communicative; more of an active role for students & staff. e.g Personal Learning Networks – my use of Twitter. Real SOCIAL bookmarking Social networking for learning – e.g. Twitter, Friendfeed, Facebook. Collaborative exercises – e.g. students collaborate to produce screencast?? Feeds – google reader, sharing, commenting…
  11. Small changes to make exiting practice more web2.0
  12. Making it more participative Real SOCIAL bookmarking Social networking for learning – e.g. Twitter, Friendfeed, Facebook. Collaborative exercises – e.g. students collaborate to produce screencast?? Feeds – google reader, sharing, commenting…
  13. Cultural / Pedagogical – participative is not how courses are taught. Didactic delivery & independent study is the main mode teaching staff are familiar with. Use of technology reflects that. Time Change
  14. Students & staff don’t make much use Don’t understand the potential Need for staff development
  15. Exeter Survey Workshop for Librarians in HE/FE June 2010 Not distance learning focus Developing students’ information management skills to match the 21st century internet RSS Readers & social Bookmarking 18 responses Nearly all (1 not sure!) felt students needed training & support 7 run sessions on Web2.0 tools /services for students
  16. Staff development is Key. Students need help Helps needs to come from Uni staff Staff need help – start with basic skills Must focus on uses – new ways of teaching as much as the technologies Same as always but perhaps more so for ODL – information literacy in the curriculum