Did you know that through Idea Spaces on My Oracle Support, you can submit enhancement requests, rate submissions made by others, share information and best practices as well as have direct input into the enhancements and changes being made to your PeopleSoft application? Idea Spaces are an important area of the My Oracle Support Community, being a valuable tool for you to leverage the new continuous delivery model we now live in. In this session we will walk you through using the Ideas Spaces area, then break into groups to discuss enhancement suggestions to put forward. This is your chance to shape the future of Oracle applications.

1. Ideas Spaces
23rd May 2018
Crowne Plaza, Kings Cross, London

2. Previous Feature Request process
Service Request raised by customer or partner
Enhancement Request created by Oracle Support
Oracle Development review Enhancement Requests
International Customer Advisory Board (ICAB) review
New PeopleSoft Release

3. Previous Feature Request process
No visibility to other
customer’s feature requests
or their popularity
Areas for
Improvement
Due to time and effort in
executing process, only
performed infrequently when
determining scope for a new
release. Oracle now no longer
works to a release model so no
longer appropriate.
Customers
cannot not
indicate that they
do NOT want a feature
Due to lack of visibility, Support
Engineers may duplicate
Enhancement Requests,
diluting the number of customers
linked to
a specific issue
Duplicate
Requests
Lack of
visibility
Change in
release
process
Can't say
NO

4. Ideas Spaces
Announcing … Ideas Spaces

5. Ideas Spaces
 Initially introduced by Oracle for more technical products (Database, Middleware, PeopleTools)
 So well received by Oracle Support community, rolled out across all Product Lines
 Accessed from My Oracle Support by clicking on the "Communities" tab
 Click "Find Space" and search for "PeopleSoft"

6. Ideas Spaces
 Select your space from the list

7. Ideas Spaces
 Click on the "Content" link in the header
 And then "Ideas"

8. Ideas Spaces
 Choose your feature

9. Ideas Spaces
 And Vote …

10. Ideas Spaces
 You can add your own new ideas, by clicking on the "Create" link in the top right corner

11. Ideas Spaces
 For more details, please see Doc ID 2048019.1 on My Oracle Support
https://support.oracle.com/epmos/faces/DocContentDisplay?id=2048019.1