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Negotiating evaluation design in
developmental evaluation
Heather Smith Fowler, Dominique Leonard, Neil Price
CES 2013
Who we are
 Who is SRDC?
• Social Research and Demonstration Corporation (SRDC)
• Canadian non-profit research firm
• Why was SRDC selected to lead the evaluation?
– 20 years’ experience running demonstration projects
– 10+ years testing new educational programs
– Methodological + content expertise
– Presence across Canada
Raising the Grade: Description
 35 Boys and Girls Clubs across Canada
 Funded by Rogers Youth Fund
 Started in Oct 2012
 To date, just under 300 youth enrolled
 National program BUT focus on local flexibility to adapt
 Academics + tinkering with tech!
 http://www.raisingthegrade.ca/
Raising the Grade: major program components
1. Academic support
 1:1 mentorship
 Personal development plans (MyBlueprint), e-portfolios
 Engaging projects and activites (driven by youth interests)
 Access to curated, high-quality academic resources
2. Rogers Tech Centres
3. Scholarship program
4. Evaluation and continuous improvement
RTG evaluation
 Formative, then summative
 Logic model development
 Theory-driven?
 Collaboration on program development
 Program monitoring architecture
 What were the clues that this was really DE…?
Hierarchy of evidence
Developmental evaluation characteristics
• Focused on and responsive to social innovation (dynamic,
flexible, context-specific, unique, interested in differences,
timely)
• Rooted in positive, trusting relationships built over time (not
always typical of evaluation)
• Timely engagement & rapid feedback
• Evaluator as a critical friend
• Flexible methods to fit research questions
• Still interested in process and quality, but NOT interested in a
linear relationship between goals and outcomes
Evaluation questions
• Is the program effective at…? Does it work?
• How is it being implemented across 25-35 Clubs? i.e., what are
they doing?
• Is the program a breeding ground for innovation? (What’s new?
How did it come about? What are the contextual factors that
contribute to innovation?)
• What are the critical ingredients of the program in reality?
• How are youth responding to the program? (what do they like?
What do they think needs to change? What are they doing?)
• How are Ed Managers and mentors responding to the program?
Selection criteria for methods and tools
 Permit timely feedback
 Inclusive
 Engaging and fun
 Support digital & connected learning principles
 Empowering
 Accessible, youth-friendly and authentic (face validity)
 Available at low-cost
 Comparison data
 Support capacity-building goals
 … + valid and reliable
Criteria for evaluation designs
 Permit timely feedback
 Match overarching evaluation questions
 Inform decision-making at different stages
 Support program principles - equitable, social, participatory;
engagement, empowerment, discovery
 Authentic and meaningful
 Low-cost
 Comparison data
 … + rigorous
Insights from our first year
 DE can be relevant for certain aspects of a program, while
others lend themselves more to tried-and-true methods.
Need to discuss with the client which program components
are suitable for which types of methods
 DE has helped us be creative in imagining new ways to
collect program information and reflect it back to program
staff & participants, including about their experiences with the
program (e.g., participant self-portrait – how to make it
evolving and forward-looking?)
 Research questions are time sensitive and relative to the
stage of the program
Challenges
 Being sufficiently critical – it doesn’t come naturally to us (too
Canadian!), especially during the stage of building close
relationships
 Trying to plan workloads and stay on budget when program
is evolving and tasks are changing in response to emerging
findings, practice
 How can we show our added value as evaluators without
concrete, rigorous methods that make definitive statements
about the program?
 How to determine if social innovation is effective? How much
can the vision change?
More challenges
 How not to slide into old habits/traditional methods and ways
of working?
 Developing, learning, and using innovative evaluation
methods
 How to mirror back personal experiences/information about
changes to youth without violating confidentiality?
 Keeping a long-term perspective
Next steps
 Separating out implementation-level questions from
overarching questions
 What are the priority questions right now (and down the road)
and what are the best designs to address those?s
 Defining the inquiry framework - Appreciative Inquiry, Actual
vs Ideal Comparison
 What? So what? Now what?

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Ces 2013 negotiating evaluation design

  • 1. Negotiating evaluation design in developmental evaluation Heather Smith Fowler, Dominique Leonard, Neil Price CES 2013
  • 2. Who we are  Who is SRDC? • Social Research and Demonstration Corporation (SRDC) • Canadian non-profit research firm • Why was SRDC selected to lead the evaluation? – 20 years’ experience running demonstration projects – 10+ years testing new educational programs – Methodological + content expertise – Presence across Canada
  • 3.
  • 4. Raising the Grade: Description  35 Boys and Girls Clubs across Canada  Funded by Rogers Youth Fund  Started in Oct 2012  To date, just under 300 youth enrolled  National program BUT focus on local flexibility to adapt  Academics + tinkering with tech!  http://www.raisingthegrade.ca/
  • 5. Raising the Grade: major program components 1. Academic support  1:1 mentorship  Personal development plans (MyBlueprint), e-portfolios  Engaging projects and activites (driven by youth interests)  Access to curated, high-quality academic resources 2. Rogers Tech Centres 3. Scholarship program 4. Evaluation and continuous improvement
  • 6. RTG evaluation  Formative, then summative  Logic model development  Theory-driven?  Collaboration on program development  Program monitoring architecture  What were the clues that this was really DE…?
  • 7.
  • 9. Developmental evaluation characteristics • Focused on and responsive to social innovation (dynamic, flexible, context-specific, unique, interested in differences, timely) • Rooted in positive, trusting relationships built over time (not always typical of evaluation) • Timely engagement & rapid feedback • Evaluator as a critical friend • Flexible methods to fit research questions • Still interested in process and quality, but NOT interested in a linear relationship between goals and outcomes
  • 10. Evaluation questions • Is the program effective at…? Does it work? • How is it being implemented across 25-35 Clubs? i.e., what are they doing? • Is the program a breeding ground for innovation? (What’s new? How did it come about? What are the contextual factors that contribute to innovation?) • What are the critical ingredients of the program in reality? • How are youth responding to the program? (what do they like? What do they think needs to change? What are they doing?) • How are Ed Managers and mentors responding to the program?
  • 11. Selection criteria for methods and tools  Permit timely feedback  Inclusive  Engaging and fun  Support digital & connected learning principles  Empowering  Accessible, youth-friendly and authentic (face validity)  Available at low-cost  Comparison data  Support capacity-building goals  … + valid and reliable
  • 12. Criteria for evaluation designs  Permit timely feedback  Match overarching evaluation questions  Inform decision-making at different stages  Support program principles - equitable, social, participatory; engagement, empowerment, discovery  Authentic and meaningful  Low-cost  Comparison data  … + rigorous
  • 13. Insights from our first year  DE can be relevant for certain aspects of a program, while others lend themselves more to tried-and-true methods. Need to discuss with the client which program components are suitable for which types of methods  DE has helped us be creative in imagining new ways to collect program information and reflect it back to program staff & participants, including about their experiences with the program (e.g., participant self-portrait – how to make it evolving and forward-looking?)  Research questions are time sensitive and relative to the stage of the program
  • 14. Challenges  Being sufficiently critical – it doesn’t come naturally to us (too Canadian!), especially during the stage of building close relationships  Trying to plan workloads and stay on budget when program is evolving and tasks are changing in response to emerging findings, practice  How can we show our added value as evaluators without concrete, rigorous methods that make definitive statements about the program?  How to determine if social innovation is effective? How much can the vision change?
  • 15. More challenges  How not to slide into old habits/traditional methods and ways of working?  Developing, learning, and using innovative evaluation methods  How to mirror back personal experiences/information about changes to youth without violating confidentiality?  Keeping a long-term perspective
  • 16. Next steps  Separating out implementation-level questions from overarching questions  What are the priority questions right now (and down the road) and what are the best designs to address those?s  Defining the inquiry framework - Appreciative Inquiry, Actual vs Ideal Comparison  What? So what? Now what?