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GE Digital - Customer Reference Stories - 9Nov2017.pptx

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Digital Customer Reference Stories November 9, 2017
2 Customer Insights ~10K Total Customers | 40% (200) Fortune 500 • 250 Automotive Customers including 8 of the top 10 F500 • +500 O&G Customers including 7 of the top 10 F500 • +1000 Chemical Customers including 10 of the top 10 F500 • +2500 Heavy Industry Customers (including discrete & electronics) 9 out of the top 10 F500 • +1000 F&B/CPG Customers; 5 out of the top 10 F500 use GE Software to optimize their manufacturing • +500 Power Generation Customers including 8 of the top 10 F500 Source: GE GoldRush data pull 03/2016. Considered customers with transactions of >=$10K. Customer Satisfaction Score
3 About These Reference Stories This reference booklet contains 100+ GE digital customer selected, both blind and named, that can be shared publicly. Additional references can be found in Knowledge Vault within SFDC. https://rv.roinnovation.com/GE/HomeV3.aspx Questions? Please e-mail knowledge.vault@ge.com
4 Outline View in Slide Show Mode to use Hyperlinks Aviation 5 Building & Construction 8 Chemicals 10 GE4GE 20 Manufacturing 31 Mining 49 Oil & Gas 64 Power 73 Renewables 101 Transportation 103 Other Industries 108 How to find more stories? 118
5 Aviation
6 Customer Challenge Action Solution Architecture Results Implement GE Aviation’s Flight Analytics, including flight efficiency and Required Navigation Performance for 14 airports in Malaysia and 4 airports in Thailand. USD 3 MM fuel savings/year using fuel efficiency solutions Analyze more than 10 billion data points to identify ongoing fuel savings and carbon emission reductions Develop valuable apps such as one that enables pilots to track pre-flight and inflight decision making. 1 2 Increase operational flexibility and fuel efficiency while reducing carbon emissions New product introduction – Include new product offering FlightPulse as part of combine service total EMS (eFOQA & Fuel) Harness billions of data points to create solutions on Predix that identify fuel efficiency gains and operational insights NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Aviation Devise an interaction for individual pilots based on their fuel and safety performance of each flight.
7 Customer Challenge Action Solution Architecture Outcomes Implement GE Aviation’s Flight Analytics, including flight efficiency and Flight Operations Quality Assurance analytics and Required Navigation Performance Partner to launch GE’s Austin Collaboration Center, including data scientists and domain experts, to develop apps on Predix which discover opportunities for fuel savings and offer valuable operational insights AU$30MM fuel savings/year using fuel efficiency solutions Analyze more than 10 billion data points to identify ongoing fuel savings and carbon emission reductions Collaborate to develop valuable apps such as one that enables pilots to track pre-flight and inflight decision making. 1 2 Austin Collaboration Center launched to develop Predix application (FlightPulse) for fuel savings and schedule optimization Increase operational flexibility and fuel efficiency while reducing carbon emissions Collaboration Center launched in Austin, merging Qantas’ 96-year-old depth of airline industry knowledge with GE’s analytical capability Harness billions of data points to create solutions on Predix that identify fuel efficiency gains and operational insights Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax 3 Mobility. first 100% mobile app custom app developed on Predix
8 Building and Construction
9 Customer Challenge Action Solution Architecture Results Introduce integrated job scheduling and planning solution Optimization of home bathroom installation business in Tokyo; replace manually managed process Reduction in cost and project delays Improved controller productivity Enhanced customer satisfaction Pilot expanded throughout Japan Expand scope to include potentially kitchens and equipment for office building. Integrated job scheduling optimizes processes for construction and renovation installations Improve resource deployment, customer experience, and productivity and automatically identify and match installers with appropriate projects 1 Allow controllers to focus on more value- added services and balance workloads assigned to installers 2 LIXIL Total Services, subsidiary of LIXIL, Global Housing & Building Leader Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China
10 Chemicals
11 Customer Challenge Action Solution Architecture Outcomes AkzoNobel moved raw material, process, and finished product data from paper forms to GE Brilliant Manufacturing system AkzoNobel created a single electronic data repository for this data using iFIX, Historian, Plant Applications and Scheduler AkzoNobel traced each customer order back to specific production batch numbers Increased capacity by 20% Increased traceability of batch-to-customer Increased ability to spot key production trends Decreased customer lead time Unable to trace customer deliveries back to specific batch numbers. Improve visibility and insights into raw material, process, and finished product data Analytics for supply chain optimization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Aggregate critical data points using iFIX, Historian, Plant Applications and Scheduler 1 Trace each batch to specific customer orders 2
12 Customer Challenge Action Solution Architecture Outcomes GE and B+I Automation AG, a sales partner, worked with Blaser Swisslube AG to implement GE’s HMI/SCADA solution across multiple production areas Automated data collection and web - based visibility and analysis of critical information wherever and whenever needed 45% reduction in energy costs Increased security through central data storage Reduced CO2 Emissions and reduced downtime Global access to Plant information (historical and real-time) Reduce labor & production costs to remain competitive and avoid loss of market share. Centralize, visualize and manage process data for continuous improvement Data management and visualization for continuous improvement Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Centralize process data across all facilities with enhanced visualization and alarm capabilities 1 Centralize process data across all facilities with enhanced visualization and alarm capabilities 2
13 Customer Challenge Action Solution Architecture Outcomes Meet and comply with changing government regulations and corporate process safety management standards, and calculate the risk associated with not non- compliance Reduces Risk, Saving £2.12M per Year Using Risk Based Inspection Cristal Global collaborated with GE Digital to identify a risk based inspection system Cristal Global implemented GE Digital’s APM Compliance & Integrity Management solution, to drive continuous improvement Implement GE Digital’s Compliance & Integrity Management (C&IM), part of the APM suite 1 Leverage GE Digital’s APM SaaS model to reduce up-front costs 2 £2.12M est. savings annually based on reduction in equipment failure risk 56% projected reduction in inspections over 10 years £3.31M est. savings in inspection costs over 10 years Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
14 Customer Challenge Action Solution Architecture Outcomes Improve operational excellence by improving data processes and equipment reliability, reducing production losses, and optimizing maintenance and capital expenditures Expected Savings of $4.6 Million in Five Years with APM Magnelec implemented GE Digital’s APM (formerly Meridium Enterprise APM), to integrate asset data from multiple sources and mitigate risk Leveraging the APM solution, focus on failure elimination work processes to establish an asset taxonomy and hierarchy Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management (RM) solution, part of the APM suite, to detect and diagnose equipment problems 2 $4.6 million in potential savings identified over five years Problematic asset (Boiler) identified based on analyzing total cost, availability and failure count Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
15 Customer Challenge Action Solution Architecture Outcomes Stay compliant with changing quality management standards, streamline various data systems, improve operational excellence and remain competitive Reduces Corrective Maintenance by 14%, Increases Preventative Maintenance by 25% with APM Polinter collaborated with GE Digital to identify strategies to drive continuous improvement and adapt its quality management program into an APM system Polinter leveraged GE Digital’s APM solution to develop a single APM program incorporating both quality and asset management Implement GE Digital’s APM solution to support continuous improvement 1 14% reduction in corrective maintenance over three years 25% increased preventative maintenance Increased client satisfaction and motivation of personnel Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
16 Customer Challenge Action Solution Architecture Outcomes Profertil collaborated with GE Digital APM (formerly Meridium Enterprise APM), to implement Asset Answers, a benchmarking capability found within GE Digital’s Machine & Equipment Health solution, part of the APM suite. No visibility into asset performance and optimization potential. Unable to identify cost savings or reliability improvements for asset replacement. Cuts Production Losses, Bad Actor Monthly Maintenance Costs by 80% $900K in savings Reduced monthly average work history maintenance costs from $27,000 to $5,000 1 year payback period Implement GE Digital’s Machine & Equipment Health solution, part of the Asset Performance Management (APM) suite 1 Implement tools and KPIs to empower users to clean, filter, and interpret performance data to systematically diagnose and isolate underperforming assets Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China
17 Customer Challenge Action Solution Architecture Outcomes Shift corporate culture to be asset performance management focused (APM) to achieve long- term goals of sustainability and manufacturing excellence Adopts APM Culture on the Path to Manufacturing Excellence SABIC partnered with GE Digital APM (formerly Meridium Enterprise APM), to train 20,000 employees in GE Digital APM concepts Implement GE Digital APM (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Asset Strategy Optimization solutions, part of the APM suite 2 1,135% improvement in the mean time between failures (MTBF) for pipes Reduction in leak rate and number of failures Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix SABIC implemented Reliability management and Asset Strategy Optimization from GE Digital, part of the APM suite, to enable optimal decision making, maximize overall asset and operational performance, and continuously improve and learn
18 Customer Challenge Action Solution Architecture Outcomes Optimize planned maintenance shutdowns, without adding additional risk to the performance of critical assets or the safety of its employees Optimizes Turnaround Work Scope, Avoids Estimated $450K Per Day In Production Loss with Asset Performance Management Supermetanol partnered with the GE Digital APM team to develop a four-phase turnaround mechanical integrity management model Supermetanol implemented GE Digital’s APM Compliance & Integrity Management solution to determine maintenance and turnaround scope of work, optimize work lists, and introduce new procedures and activities Implement GE Digital’s Compliance & Integrity Management solution, part of the APM suite 1 $450K estimated costs avoided per day in production loss from unplanned shutdowns $260K equivalent in production improvement per month $325K annual savings based on improvements in planned shutdown frequency Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Leverage the risk- based inspection capability of GE Digital’s APM solution to provide insight into risk assessments, to update work scope and establish priorities for each piece of equipment and activity 2
19 Customer Challenge Action Solution Architecture Outcomes Improve maintenance strategies, asset reliability and reduce annual production losses from condensers and compressors Saves $1.4 Million in Production Losses with Asset Performance Management Vale Fertilizantes implemented GE Digital’s APM (formerly Meridium Enterprise APM), to improve its maintenance strategies and improve reliability Leveraging the APM solution, focus on analyzing production, thickness monitoring and root cause analysis Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Compliance & Integrity Management solutions, part of the APM suite, to take advantage of production analysis, thickness monitoring, and root cause analyses capabilities 2 $1.4M saved in production losses by avoiding 25 days of lost production $1.275M increase in revenue from production improvements $150K reduction in maintenance expenses Zero corrective maintenance between 2014-15. Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Vale Fertilizantes partnered with the APM team to perform an Root Cause Analysis audit to analyze the condenser system and document failures, as well as develop strategies to prevent reoccurrence
20 GE4GE
21 Customer Challenge Action Solution Architecture Outcomes Leverage analytics to capture and analyze high volume engine data Increase accuracy & speed for improved diagnostic capabilities Minimize operational disruption Enhance diagnostic services for reduced operational disruption and cost optimization Fidelity improved by 30% Detection rates up by 25% Increased accuracy by 14% Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC 24/7 GE Aviation Fleet Support Center in US & China monitoring data from 35,000 GE and CFM engines worldwide 1 Process 100 million+ flight records a year. 2 Predix Powers GE Aviation Fleet Support
22 Customer Challenge Action Solution Architecture Outcomes Deploy GE’s Discrete Manufacturing software at Aviation Systems facility in Cheltenham, UK Discrete Manufacturing software tracks labor in real-time and enables up-to-date and operation-specific manufacturing instructions to be accurately transmitted to shop floor Heightened visibility down to routing level, allowing data-driven decisions to motivate improvements in productivity 1.95% increase in overall productivity 10 point improvement in on-time delivery vs. last year’s baseline 20+ pillar integrations to simplify end-to-end processes Siloed manufacturing cells, process variation across campus, inefficient labor vouchering, paper- heavy shop floor, no insight into real cost, manual WIP tracking Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Aviation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE’s Discrete Manufacturing software, a tool of Brilliant Manufacturing 1 Enable common processes across campus, reduced paperwork and heightened visibility into real-time data 2 Optimize processes with GE’s Discrete Manufacturing software
23 Customer Challenge Action Solution Architecture Outcomes FieldVision, a mobile app built on Predix, standardizes field service tools throughout GE Store FieldVision offers greater scalability and a single, comprehensive information portal for field engineers to remotely monitor equipment and execute workflow tasks Disparate field service solutions hinder fleet-wide visibility and customer satisfaction Standard, GE-wide field service capabilities Simplified service workflow experience and a shared knowledge base Shorter outage cycle times Enabling mobile field service execution to drive productivity throughout the GE Store Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Develop FieldVision, leveraging Predix Cloud Platform, to vertically integrate separate processes 1 Establish single source of detailed equipment and operations data 2
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25 Customer Challenge Action Solution Architecture Outcomes Ultrasound Probe manufacturing facility in Phoenix, AZ pioneered adoption of GE’s Plant Pulse Optimizer Plant Pulse Optimizer affords real-time manufacturing data visibility and analysis, including output, yield and WIP measurements Plant Pulse Optimizer enables rapid inventory counting and data-driven root cause analyses of manufacturing process issues Reduce time taken to collect weekly inventory data from ~3 hours to <1 Reduce time to prepare for Tier 2 gemba walks by 20 min per supervisor per shift 75 days saved in staff time per year., leveraged to solve problems and instituted leaner manufacturing process improvements Lack of plant production visibility and manual data collection slowed manufacturing process, deterring data-driven decision making Accelerate pace and enhance rigor of data-driven decisions with GE’s Plant Pulse Optimizer Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement Plant Pulse Optimizer, a GE Digital Brilliant Manufacturing solution 1 Progress beyond manual, reactive data analysis to rapidly identify process issues and enhance overall production quality 2
26 Customer Challenge Action Solution Architecture Outcomes Predix: Cloud Infrastructure for High Performance Operations It will deliver a scalable, elastic and secure solution Low automation leads to manual workload and siloed imaging/data, which equates to duplicate tests and unnecessary labor ~32% reduction in duplicate tests for transfer patients ~7% reduction in trauma transfers ~20% reduction time in meetings ~10% reduction cost per patient ~95% reduction in CD distribution Transforming patient care and delivering outcomes that matter Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
27 Customer Challenge Action Solution Architecture Outcomes Industrial Gateway Server (IGS) and CIMPLICITY heighten machine visibility Field Agent connects machines and gathers data while Historian stores data Discrete Manufacturing and Predix deployed for enhanced insight and analytics Overall need to reduce costs by optimizing equipment efficiency, decrease labor costs, increase operator effectiveness and minimize energy consumption 15% uptick in milling machine utilization over 5 months $68k in cost savings on milling machine 1 hour cycle time reduction from installing redundant blade on cutting tool Reducing costs and increasing productivity at GE Power with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy Brilliant Manufacturing solutions on 60 devices for heightened visibility on shop floor 1 Leverage insight and analytics that reduce cost and increase productivity 2
28 Customer Challenge Action Solution Architecture Outcomes Partnered with Wurldtech to assess risk, build threat models and recommend remediation Provisioned wind turbines with OpShield, which inspects critical infrastructure data flows Supplying multimillion dollar wind assets brings enterprise risk if customers’ equipment gets hacked. 70 wind farms and > 2,200 wind turbines will be equipped with the capability to inspect communication flows and monitor unauthorized network traffic Providing secure-by- design solution to minimize cyber- related operational disruptions and asset damage Reduce enterprise risk when supplying critical infrastructure Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deployment includes equipping turbines with the OpShield detection and protection device 1 Provision all GE wind turbines for industry- leading cyber security capability. 2
29 Customer Challenge Action Solution Architecture Outcomes Connect 20 CNC machines to Brilliant Manufacturing software Discrete Manufacturing, Plant Applications, CIMPLICITY and Predix integrate machine data and consolidate performance visualization in single screen Cross-functional team analyzes machine data and creates action plan to reduce machine downtime and enable operators to view 3D instructions Cost overruns, limited real-time visibility, lack of unified system to access technical information and quality data $1MM cost avoidance for 1 CNC machine 45% to over 60% increase overall equipment effectiveness in connected machines Prepared to realize “Get Insights” phase entailing Predix for advanced analytics Brilliant Manufacturing integrates data and reduces downtime at multi-model facility in Pune, India Automotive Chemicals Food & Beverage Transportation Oil & Gas Power Generation Aviation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Get connected using Brilliant Manufacturing to integrate machine data, enable lean processes, heighten real-time machine visibility and reduce downtime at Pune multi-modal facility 1
30 Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation BrilliantManufacturing Cyber Security Predix NA Europe MENAT APAC China
31 Manufacturing
32 Customer Challenge Action Solution Architecture Outcomes GE and Dimensys, a service and solution partner, worked with Brüggen to integrate IT data with GE’s MES solution using Workflow, iFIX and Historian Data analysis and real-time data control, combined with data management, offer new process control and quality assurance Automated data ingestion and quality assessment in the vehicle Coating process Individual process changes occurring in short notice can be carried out in real-time Improved Coating production time Plans to expand GE SW MES solution into other production lines Optimize processes on a continuous basis to improve production time. Build a manufacturing execution system (MES) to visualize and simulate production processes Data insights for production optimization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China An open, flexible, and scalable architecture using Workflow, iFIX and Historian 1 Extract data insights to apply process controls improving production time and quality assurance 2
33 Customer Challenge Action Solution Architecture Results Leverage GE Historian to centrally aggregate disparate data and enable better, faster business decisions Benefit from Plant Applications’ powerful MES capabilities to track production in real-time, manage quality and monitor downtime Integrate web-based tool with sophisticated reporting and trending capabilities to visualize and analyze production data Keep real-time pulse on operations to enable faster problem solving and optimize performance Ensure consistent quality w/ critical insight into quality and process data Cost savings driven by heightened visibility into resource consumption data Need for common intelligence platform to enable communication across disparate systems, heightened operational visibility and real-time information Implement Historian, Plant Applications and web-based tools to stay competitive by tracking downtime and quality 1 Improve processes through heightened data visibility and enhance overall equipment effectiveness 2 Leverage GE Brilliant Manufacturing to power data-driven decisions Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Consumer Packaged Goods NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
34 Customer Challenge Action Solution Architecture Outcomes Factora helped connect Premier’s machines using GE Historian software to collect process data Factora modeled the processes to visualize what was happening on Premier’s production lines Factora performed analyses to understand the correlations and root causes of issues 20% Overall Equipment Effectiveness improvement Payback period < 2 years Improved process consistency and higher quality products Decreased raw materials usage Aging systems, lack of operational insight. Understand root causes of issues and generate data- driven insights to improve critical processes Analytics for food manufacturing performance Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Develop advanced analytics using Historian that tie all aspects of production together to maximize manufacturing efficiency 1 Generate real-time decision support to empower operators to make critical decisions quickly 2
35 Customer Challenge Action Solution Architecture Outcomes Scale SmartSignal and Historian monitoring from 50 to 600 assets across 11 plants to provide actionable warnings of impending equipment failure Industrial Performance & Reliability Center remotely monitors assets for abnormalities, avoiding equipment failure Reduce annual spend to maintain assets. Improve predictive maintenance to be more productive and cost effective Caught 2 major instances on the first monitored assets avoiding 130 hours of downtime in the Sinter plant Project total cost of USD $1.5 M with estimated savings of $4.5 M per year Project ROI payback of 8 months Transforming operational maintenance spend with advanced data analytics Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE SmartSignal, GE Historian, and IPRC remote monitoring 1 Detect impending equipment failure and proactively repair defects 2
36 Customer Challenge Action Solution Architecture Outcomes Collaborate with GE Digital to make Ocotillo smarter and more connected Deploy GE Digital Brilliant Manufacturing, APM, Predix and OpShield to work in complement with Ocotillo’s manufacturing infrastructure Manage aggregate equipment data, digitize benchmarking and secure OT enablement at Ocotillo with GE Digital software Avoid defects and eliminate rework using Intel® sensors to communicate with the Predix cloud Reduce unplanned downtime, decrease inventory and increase capacity recovery with Brilliant Manufacturing Increase uptime, decrease costs and reduce operational risks with APM and protect critical infrastructure with OpShield Improve asset throughput and reliability, optimize manufacturing capacity and secure data streams at Ocotillo semiconductor manufacturing facility Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy GE Digital’s full suite of software capabilities to improve semiconductor manufacturing at Ocotillo facility 1 Establish groundwork for greater collaboration between Intel®-based devices and GE’s Industrial Internet software 2 Deploy industry-leading solutions at semiconductor manufacturing facilities
37 Customer Challenge Action Solution Architecture Outcomes Expand existing relationship with GE Digital to improve manufacturing quality Deploy CIMPLICITY, Historian, PfMD, and Plant Applications to provide real-time defect detection capability and establish workflow for repair management Ensure consistent quality in products with real-time trends, statistics, and notifications to control quality levels Prevent mistakes, reduce response times, and optimize processes for greater productivity, less risk, and higher quality Enhance production quality to solidify CJLR’s reputation as high-end vehicle manufacturer Achieve high quality production with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Enhance production quality at automotive engine manufacturing plant using Brilliant Manufacturing Position CJLR to succeed within high- end automobile market 1 2
38 Customer Challenge Action Solution Architecture Outcomes GE was chosen by the customer to build out the global blueprint for the MES system that was presented to the customer New MES was designed using CIMPLICITY and Tracker and deployed in a new production facility in Brazil MES was extended to a new site in the Middle East and 4 existing sites in the UK 6 customer sites operating on new MES using CIMPLICITY and Tracker Improved ability to handle complexity and variability in demand Increased total output and revenue Increase output to meet rapidly growing global demand. Develop robust MES to serve as the new standard across expanding network of global facilities Driving global expansion with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Americas Europe MENAT APAC China Develop MES including CIMPLICITY and Tracker to fit in newest production facilities in order to set standard for future roll- outs 1 Extend MES to existing and other new facilities in order to achieve standardized processes globally 2
39 Customer Challenge Action Solution Architecture Outcomes GE chosen for unique ability to go from design to commission on a turn-key basis as well as share in risk associated with this project GE implemented Plant Applications, iFIX and Historian to trace every step in the manufacturing process Johnson Controls able to send first customer shipments within 4 months of going live Strict traceability reporting needed for new plant supplying Lithium-ion batteries for cars. Implement comprehensive MES to manage production complexity and reporting requirements 3x increase in throughput 4x increase in product quality 7x decrease in energy consumption costs 3x decrease in inventory costs Optimizing operations across a global network Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Define specific requirements needed in MES platform and Implement GE Plant Applications, iFIX and Historian to align with specific requirements 1 Extend MES solution to other facilities as needed 2
40 Customer Challenge Action Solution Architecture Outcomes Deploy GE powered scorecard application with GE and Gray Matter Systems Application allows operators to interact with real-time data at the place of machine operation Touchscreen technology enables dynamic data manipulation Time savings of 45 minutes per shift, per line, per business unit Scorecard application allows common data to be customized, giving data greater contextual value - displayed where needed for tasks e.g. large screen TV, computer, tablet Cumbersome data re- entry between systems with different non- integrated clients Implement scorecard application 1 Application enables system integration, real-time data analysis and heightened data visibility to enhance plant floor operations 2 Deploy Scorecard Application to enable real-time, customizable data analysis Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation CPG NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
41 Customer Challenge Action Solution Architecture Outcomes GE & Pirelli partnered to facilitate the seamless tracking of production GE installed the HMI/SCADA – iFIX visualization system SW Solution generates readily available, clear, concise, & requirement- specific data Greater visibility into the highly complex production facility Integrated operations and enhanced flexibility across the entire system lifecycle System expansion into more machines Pirelli needed the capability to interpret and visualize the multitude of process and product data for the complex processes of manufacturing tires Real-time data processing and visualization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Modular Integrated Robotized System (MIRS) 1 Integrated Manufacturing Execution System (MES) and HMI/SCADA-iFIX visualization system 2
42 Customer Challenge Action Solution Architecture Targeted Outcomes 15,000+ welding machines across shipyard run on silos at each shop level manually. No visibility into welding resources and real-time operational status. Pursuing transformation to brilliant shipyard leveraging Predix as an underlying platform Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Joint discovery and UX workshop to define & prioritize target business outcomes Optimize welding resources (human & machine) Enable pervasive welding operation visibility to enable data-driven decisions for optimized performance Minimal viable project definition to start digital transformation journey per GE’s FastWorks approach Software-defined welding machine co- design and welding operation and key parameters visualization dashboard implementation Connect welding machines over wireless LTE communication 1 Display welding parameters and machine status 3 Calculate & visualize operation KPIs on dashboard 4 Ingest sensor time- series data to Predix cloud using Predix machine and field agent 2 Reduce welding material cost Improve welding quality
43 Customer Challenge Action Solution Architecture Outcomes Predix leverages data from connected elevators, escalators and PORT Technology to identify service needs before they occur Scale Predix–based solution throughout fleet of assets to deliver premium digital solutions powering smart buildings and urban mobility Heightened ability to scale predictive maintenance solutions across the fleet Reduce downtime by using Predix to predict and resolve service issues before they occur Position Schindler to develop digitized offerings for new value streams w/in elevator industry Fully digitize service infrastructure and more accurately foresee necessary maintenance for millions of devices Adopt Predix to predict maintenance and catalyze digital transformation Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Catalyze digital transformation by adopting Predix 1 Connect elevators and eliminate downtime through predictive maintenance 2
44 Customer Challenge Action Solution Architecture Outcomes GE and Terreal define the “Core Model” by means of a functional analysis, taking into account specific needs of each site Collect and archive data for each machine and product in real time using Historian, Plant Applications and CIMPLICITY Model key production processes and deliver standard workflows to operators Meet high production requirements and remain competitive in the tile industry. Monitor lines and production equipment and standardize KPIs across all 23 sites Increased production efficiency by 15% Pilot program completed in less than 3 months before moving to multi- site deployment Reduced energy consumption by 1% Achieved payback period of 14 months Decreased operating costs Increase production capacity with GE Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Collect and archive data to model production processes with Historian, Plant Applications and CIMPLICITY 1 Deliver standardized workflows to operators 2
45 Customer Challenge Action Solution Architecture Outcomes Automate supply chain processes to make them lean and reduce manufacturing costs Leverage GE Digital’s Discrete Manufacturing (PfMD) and CIMPLICITY to reduce manufacturing costs Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implemented GE Digital’s Discrete Manufacturing (PfMD) and CIMPLICITY to automate supply chain management, instill lean processes and reduce manufacturing costs Next phase of project includes building digital solutions on Predix to reduce manufacturing costs and improve product quality Wetown leveraged relationship as existing supplier of GE Industrial Solutions to learn about GE Digital capabilities Implement GE Digital technology, including Discrete Manufacturing (PfMD) and CIMPLICITY 1 Establish lean supply chain by eliminating waste, reducing lead time, using process discipline and increasing throughput 2 Reduce manufacturing cost per meter by 20% Increase busway volume to 1 million meters in 3 years Per capita output increase by 30%
46 Customer Challenge Action Solution Architecture Outcomes Implement GE’s Plant Applications to get connected and launch Brilliant Manufacturing journey Streamline ERP systems and automate quality reporting on production floor Incisive, root cause analyses of unplanned downtime Reduce time taken for quality control audits by ½ Disseminate root cause analysis of unplanned downtime to plant + operations leadership Lengthy processes to ensure high-quality food production and lack of data-driven visibility into causes of unplanned downtime Derive process improvements+ drive cultural change with GE Digital Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement Brilliant Manufacturing to leverage process improvements from incisive MES 1 Proven improvements from use of Brilliant Manufacturing technology drive abiding value w/in agile, innovative company culture 2 Leading customer-brand dairy company
47 Customer Challenge Action Solution Architecture Outcomes GE and the customer extended a 25-year partnership The customer gained access to products, like Machine Edition, not previously in its portfolio to consolidate and manage data Access to full Brilliant Manufacturing software suite was extended to all customer facilities Consolidate process data under Brilliant Manufacturing umbrella using Machine Edition Eliminate data silos across global network of 108 facilities Extended partnership with GE Premium Support to ensure optimal operational efficiency Unable to consolidate data from all 108 facilities under a single umbrella. Optimize and continuously improve operations across all 108 facilities worldwide Optimizing operations across a global network Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Extend Brilliant Manufacturing SW licenses to all customer facilities 1 Deploy Machine Edition to consolidate data and eliminate silos and optimize operations with Premium Support from GE 2 Global automotive company
48 Customer Challenge Action Solution Architecture Outcomes GE & a Global Automotive company expanded their existing relationship to build one of the most productive plants in North America using CIMPLICITY, Historian and Machine Edition Enabled the auto manufacturer to achieve flexible manufacturing and maintain an Engineering team 25% of the size of a competitor 70% reduction in maintenance training time 50% reduction in engineering training time 80% reduction in project integration costs Improved warranty, recall, defect and hold management Accelerate North America production capacity to support brand image. Maximize the intelligence on the manufacturing floor for production management control Achieving flexible, continuously improved manufacturing Global automotive company Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deploy CIMPLICITY, Historian and Machine Edition to achieve sophisticated HW/SW architecture 1 Build Production Management Control System linking Enterprise, Site, Cell and Floor Level data 2
49 Mining
Confidential. Not to be copied, distributed, or reproduced without prior approval. Asset Performance Management
51 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital to integrate SAP PM Deploy Asset Performance Management (APM) from GE Digital and Predix to work in complement with SAP PM Produce a framework for defining maintenance strategies based upon Failure Modes and Effects Analysis (FMEA) standards Increased safety performance at mining, smelting, and refining operations Reduction in critical equipment and production downtime Effective and productive use of Anglo’s maintenance budget Effective identification of critical equipment Improve safety, optimize maintenance strategies and utilize maintenance resources effectively on the right jobs and maintenance activities to improve safety, reduce downtime, increase production and reduce costs. Deploy GE Digital’s full suite of software capabilities to improve safety, reduce downtime, and optimize maintenance strategies 1 Establish groundwork for greater collaboration between Anglo American’s SAP PM software and GE’s Industrial Internet software 2 Utilize asset performance management to improve safety, optimize maintenance strategies, and utilize maintenance resources effectively Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
52 Customer Challenge Action Solution Architecture Outcomes Collaborate with GE Digital and Joy Global Deploy Asset Strategy Optimization (ASO) part of GE’s Digital Asset Performance Management (APM) Aid Joy Global in preparing for change, managing change, and reinforcing change In nine months, Joy Global achieved 100% ROI. Joy Global recorded 115% ROI in 12 months and continues to grow as the implementation is rolled out to other regions. Its partnership with GE Digital Mine has allowed Joy Global to fully engage customers about getting more involved in their operations and optimizing their entire business strategy and systems. To optimize performance, Joy Global analyzes data produced by its smart connected products. The company was in search of a solution that would support its life cycle management processes by allowing it to better use the data available. Deploy Asset Strategy Optimization to support Joy Global’s life cycle management processes by allowing it to better use the data available 1 Establish groundwork for greater collaboration between Joy Global and GE’s Industrial Internet software 2 Utilize asset performance management to support life cycle management processes Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
53 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine team Deploy Asset Performance Management (APM) from GE Digital to ‘tie together’ challenges of mine management, engineers, and technicians Offer Event planning services, case histories, alert drill downs, dashboard views, and box reports GE Digital Mine Asset Performance Management enabled mine management to effectively communicate asset health. Provided accurate up to the minute reporting capabilities. Reduce unplanned downtime, increase uptime, decrease costs and reduce operational risks with APM Mine management can be challenging and often relies heavily on the reliability of engineers and technicians to verbally communicate the health of their assets Deploy Asset Performance Management (APM) from GE Digital to meet mine management challenges 1 Establish groundwork for greater collaboration between Rio Tinto’s mine management and GE’s Industrial Internet software 2 Utilize asset performance management to effectively communicate health of assets Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
54 Customer Challenge Action Solution Architecture Outcomes Limited integration between production and maintenance, lack of a reliability culture, and minimal emphasis on maintenance and schedule planning among engineers. Reduces unscheduled maintenance delays with APM Severstal collaborated with GE Digital APM (formerly Meridium Enterprise APM), with help from Maintex consultants, asset strategy and SI provider, to design an APM solution to establish a solid foundation for future development The solution helped Severstal automate reliability processes, and develop intelligent asset strategies for Operational Excellence and training to engage all employees in the reliability and maintenance processes Implement GE Digital APM (Formerly Meridium Enterprise APM) 1 Integrate historic data from planning and scheduling into the solution - 1.5 million functional locations and equipment units, 10 million work history records, over 300,000 task lists of repetitive operations, and over 35,000 measurement points 2 20% reduction in unplanned maintenance delays for core equipment Completed criticality analysis on 17,000 machines with distribution by risk level Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power= Mining Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
55 Customer Challenge Action Solution Architecture Outcomes South32 saw an unmet need for digital transformation to decrease waste and increase efficiency. As a leader in the Mining industry, South32 decided they needed to dramatically change mining operations by simplifying and eliminating waste, leveraging digital technology and evolving their culture. Transforming operational maintenance spend with advanced data analytics Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix 1 2 Collaborate with GE Digital Mine and South32 to jointly address solutions for ore recovery, process throughput and energy efficiency improvement Deploy GE Digital Mine’s APM and Operations Optimization solutions Aid South32 in preparing for change, managing change, and reinforcing change Deploy GE Digital’s full suite of capabilities to address the need to replace manual intervention and improve throughput. Establish groundwork for greater collaboration between South and GE’s Industrial Internet software Using GE Digital’s Asset Performance Management & Operations Optimization solutions on Predix, mining process operators can transform real-time machine data into actionable production efficiency metrics These metrics can identify bottlenecks and equipment issues, helping to avoid unplanned downtime and increasing personnel efficiency On average, implementing Operations Optimization solutions can increase productivity, efficiency and recovery
56 Customer Challenge Action Solution Architecture Outcomes Improve maintenance strategies, asset reliability and reduce annual production losses from condensers and compressors Reduce Production Losses with Asset Performance Management Vale Fertilizantes implemented GE Digital’s APM (formerly Meridium Enterprise APM), to improve its maintenance strategies and improve reliability Leveraging the APM solution, focus on analyzing production, thickness monitoring and root cause analysis Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Compliance & Integrity Management solutions, part of the APM suite, to take advantage of production analysis, thickness monitoring, and root cause analyses capabilities 2 $1.4MM saved by avoiding 25 days of lost production $1.275MM Increase in revenue from production improvements $150K reduction in maintenance expenses Zero corrective maintenance between 2014-15. Vale Fertilizantes partnered with the APM team to perform an Root Cause Analysis audit to analyze the condenser system and document failures, as well as develop strategies to prevent reoccurrence Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
Confidential. Not to be copied, distributed, or reproduced without prior approval. Operations Optimization August 20, 2022 57
58 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization GE’s solution relieved operators of many decisions that were previously difficult given the complex, variable, and real- time nature of the processes in their charge. 40% improvement in pH stability whereby variation was reduced from 1.2 to 0.7 0.5% increase in nickel extraction efficiency 3.3% increase in iron extraction efficiency 1.4% increase in the PGM grade (concentration) Impala Platinum identified difficulties in controlling the pH in the first stage autoclaves, and poor pH control has a serious and negative impact on the PMR processes. The processing of platinum is a complex and costly affair. Deploy GE’s Operations Optimization to provide stabilization of the pH to improve leaching efficiency, on-line and real time pH sampling, and simplification of the control approach 1 Establish groundwork for greater collaboration between Impala Platinum and GE’s Industrial Internet software 2 Deploy GE’s Operations Optimization to digitize and control process of pH levels Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe SSA MENAT APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
59 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization and Advanced Process Control Enable all the controllers on a process unit to work together to achieve the larger process objective. Increased capacity by 30-40% in crystallization processes by using energy more efficiently Operators do not have to rely on the output of process parameters for decision making Quality control becomes proactive rather than reactive LANXESS needed to ensure optimal control of its operations to meet quality, energy, and throughput targets. They sought a solution that would form part of a continuous improvement cycle such that the control system would never be static but rather contribute towards incremental process improvements. Deploy GE’s Operations Optimization and Advanced Process Control to trigger improvements before products are out of specification, which allows for a proactive approach. 1 Establish groundwork for greater collaboration between Lanxess and GE’s Industrial Internet software 2 Deploy GE’s Advanced Process Control and Operations Optimization to ensure optimal control of operations and drive continuous improvement Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
60 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization GE’s solution was implemented in Lonmin smelter operation and expanded to include monitoring of control systems. Increased uptime and decreased maintenance costs on fans and blowers The overall impact on the stability of the concentrator ultimately led to greater recovery, which is up 1.5%. Throughput increased by more than 10%, consistently reaching maximum design capacity. The Digital Mine advanced controller stabilized the pH control in the absorber 1.5% greater recovery in slag plant Lonmin is the third-largest producer of PGM (Platinum Group Metals) in the world. In 2007, platinum prices were at an all-time High. Lonmin wanted to maximize efficiency and unlock any hidden capacity in its process. Deploy GE’s Operations Optimization to increase efficiency and monitor control systems 1 Establish groundwork for greater collaboration between Lonmin and GE’s Industrial Internet software 2 Deploy GE’s Operations Optimization to maximize efficiency and unlock hidden capacities Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
61 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital and MCM to jointly address the opportunity for significant recovery improvements Deploy GE Digital Mine’s CLPM Solution and Operations Optimization solutions Highlight controllers that are deteriorating and, as a result, engineers can focus their efforts where it will be most effective Using Operations Optimization solutions, mining process operators can transform real-time machine data into actionable production efficiency metrics These metrics can identify bottlenecks and equipment issues, helping to avoid unplanned downtime, identify bottlenecks and increasing personnel efficiency On average, implementing Operations Optimization solutions can save an average of 5-15% Due to operation inefficiencies and plant constraints, Mopani was struggling to maintain a consistent recovery from the Nkana Concentrator sent to Mufulira’s Smelter. The Concentrator relied on very old manual control philosophies and operation approaches unable to account for concentrator feed upsets. This was causing significant strain in the plant and as, a result, the plant was losing significant revenue per day. Deploy GE Digital’s full suite of software capabilities to address the need in the automation layer, base control layer, and optimization layer 1 Establish groundwork for greater collaboration between Mopani and GE’s Industrial Internet software 2 Optimize processes and improve productivity throughout the copper processing and refining value chain using Digital Mine solutions Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
62 Customer Challenge Action Solution Architecture Results Collaborate with GE on Operation Optimization powered by Predix Deploy GE’s Operations Optimization GE’s Digital Mine’s solution was to evaluate and optimize 20 loops in grinding and flotation areas, followed by a continuous monitoring phase 50% sump overflow reduction 20% less gold in tailings in flotation circuit 14% more gold in flotation circuit concentrate Equal to production increase of USD900K/year Contributed to 1.5% recovery increase Less wear and tear and increased efficiency of pumps with level consistently above 50% The gold producer plant had large variability in sump levels which caused sump overflows even when the valve was closed. Equipment inefficiency and loops that were failing to reach set point or were unstable also plagued the plant Deploy GE’s Operations Optimization to discover root cause of sump overflows and failing loops 1 Establish groundwork of GE’s Industrial Internet software and the gold producers’ operations system 2 Deploy GE’s Operations Optimization reduce sump overflow and increase equipment efficiency Gold Producer Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
63 Customer Challenge Action Solution Architecture Results Collaborate with GE’s Operation Optimization powered by Predix Deploy GE’s Operations Optimization GE’s Digital Mine solution was implemented on one of the milling circuits to stabilize the circuit and optimize throughput Increase average throughput by more than 5.5% Decreased power consumption per ton of material fed by almost 2% Decreased density variation of the cyclone feed Operations Optimization proved that it could control the milling process to better handle disturbances within operational and physical constraints The company was losing potential revenue as a result of sub-optimal throughput and efficiency in milling circuits. The senior metallurgist wanted to improve and stabilize grind quality, improve throughput, decrease energy costs, and increase revenue. Although there was a control strategy in place, it required a significant amount of manual intervention. Deploy GE’s Operations Optimization to replace manual intervention and improve throughput. 1 Establish groundwork of GE’s Industrial Internet software and the company’s control strategy 2 Deploy GE’s Operations Optimization to increase average throughput Mining Company Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
64 Oil & Gas
65 1) Excursion and anomaly management 2) Equipment monitoring and analysis 3) Process Surveillance 4) Knowledge repository … best practice sharing • Unplanned production deferrals • Multiple tools for process surveillance • Limited early warning of plant threats APM on Predix + O&G extensions providing fleet-wide insights for real-time visibility of global plant operations Reduced production deferrals Contributing to 2-4% higher global operations efficiency Improved safety, engineering productivity, data visibility and efficient decision making Connected Optimized Insights Largest APM deployment on Predix at scale covering systems + platforms Machine learning + digital twin analytics Full deployment … cover 400-600 assets and asset classes, deployed 1MM+ tags Next Steps: Expansion into reliability management + inspection Customer Challenge Solution Outcomes Events, alerts, workflows $100MM+ bottom line impact per 1% efficiency improvement Asset Performance Management for Upstream Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax GE Value : $~30 MM orders over ~6 years Approved for External
66 Customer Challenge Action Solution Architecture Outcomes Existing asset management strategy did not support remote asset monitoring, as it consisted largely of manual processes, siloed data, individual decision-making, untraceable knowledge and activities Creates Sustainable Operations with Intelligent Asset Strategies Santos GLNG partnered with GE Digital to support their shift towards an intelligent asset performance management (APM) strategy Santos GLNG implemented GE Digital’s Asset Performance Management suite, with the plan to build dashboards containing information relevant to production, reliability, and integrity engineers Implement GE Digital’s Asset Performance Management suite to enable an intelligent asset strategy 1 Engineers in central operations center able to use technology to communicate with the field for better decision- making, faster response and active support Reduction in field travel and operating expenditures Improvement in productivity, and robust and sustainable operations Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Establish a super-user group with power user training to learn how to design asset policies and strategies that help automate, alert, and recommend how equipment is operated, monitored, and maintained 2
67 Customer Challenge Action Solution Architecture Outcomes Long lead times between inspection, recommendation, final validation & approval. Caused by fixed equipment inspection program being reactive, no standardized procedures and practices, and heavy reliance on third- parties, as well as Manual data processing and no integration across systems. Using Risk Based Inspection to Integrate Asset Information Across Multiple Sites Sinclair collaborated with GE Digital APM (formerly Meridium Enterprise APM), to implement a phased solution across two refineries To maximize the success of the GE Digital APM solution, Sinclair made additional investments to upgrade IT hardware and internet capabilities, create company-wide policies, formalize the inspection program and develop training Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Integrate asset and procedural information to create program and data consistencies access across the enterprise 2 150+ inspection procedures formalized All required asset information immediately available across the enterprise Seamlessly integrate the principles / requirements of API 580/581 into decision- making and planning processes for inspections Ensure corrosion rates, remaining life, and inspection intervals were calculated for every thickness inspection Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Provide efficiency and transparency through APM reporting and dashboard capabilities 3
68 Customer Challenge Action Solution Architecture Outcomes Partner with GE Digital to convince even the most experienced operators of APM’s value Deploy SmartSignal on premises to detect equipment problems before they occur, affording scheduled downtime and cost control Undergo systemic cultural shift to ensure people and processes enable digital transformation Saves $670M/yr of unscheduled maintenance* Save $6.7MM/yr in lost production opportunity* Cohesive, progressive culture endorsing digital transformation Reduce unplanned downtime and shift maintenance from reactive to proactive while inducing cultural change to embrace digital transformation Implements GE’s SmartSignal for proactive maintenance and embraces digital transformation Leading Oil & Gas Manufacturer Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE SmartSignal to increase uptime, decrease cost, and reduce operational risk 1 Reshape company culture to support thorough digital transformation. 2
69 Customer Challenge Action Solution Architecture Outcomes GE and large IOC form partnership to deploy solution that pulls data from millions of devices across a large fleet of assets securely and at high speed The GE Digital solution provides one, unified data layer for real time analytics and visualization for 4MM+ tags of data coming from wells, plants, treating facilities, & offshore platforms Increased data visibility for improved decision making efficiency Decreased data analysis time across fleet Large IOC needed solution capable of aggregating 4MM+ tags – GE can support 20MM tags Lack of data aggregation capabilities from 40 separate systems. Need centralized database to enable comprehensive data analysis Centralize big data for real-time data visibility Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Major IOC Centralized data collection and aggregation from 40 systems provides increased visibility into real-time data 1 Enables comprehensive asset data analysis and more rigorous data management 2
70 Customer Challenge Action Solution Architecture Outcomes Major IOC partnered with GE to support its business transformation goals: Eliminating unplanned downtime & production shortfalls Improving collaboration between affiliates and headquarters Cultivating a proactive culture GE’s Asset Performance Management Solution currently monitors 76 shaft lines (210 pieces of equipment) with more than 6000 sensors Annual savings of $40- 50MM Reduction of catastrophic asset failures by 100% Offsets 10% of total oil production losses (beyond asset failures alone) Increased critical asset life Catastrophic asset failures (7-10 per year) causing costly unplanned downtime & significant production losses. Use of predictive analytics for early failure prediction and to minimize unplanned downtime Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Predictive analytics drive model-based condition monitoring 1 Understand pending issues before becoming production problems to decrease unplanned downtime and production losses 2 Reducing catastrophic asset failures with APM
71 Customer Challenge Action Solution Architecture Outcomes Deploy OpShield perimeter units into the reference architecture for all production sites Deploy OpShield field units to all unconventional drilling operations Integrate with current SIEM Gained visibility into OT security threats Immediate notification to specific threats against devices in their environment All data managed from central SOC and aggregated with all other Cyber threats for complete security picture No visibility to traffic in production network Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deploy OpShield in tap mode to utilize firewall (Juniper) Span port and train visibility while sitting above the layer 3 DMZ within OT 1 Roll out to include 1 perimeter unit to each site with unconventional drilling needing additional field units for each pumping location (estimated 500+) 2 Protecting machines is smart business
72 Customer Challenge Action Solution Architecture Outcomes 2013: Gap analysis of oil rigs 2014: Wrote policies and began training for compliance to IEC 2015: 6 rigs certified as compliant to IEC Visibility into communications on oil rigs across the globe Enforcement of policy to vendors Centralized security management from Houston, TX SOC No control over policy or downtime on rigs Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China OpShield Deployment: Initially North South traffic to oil rig through perimeter on each rig. Phase 2 to include monitoring all traffic with field units 1 Training and Ongoing Support: Policy documented and personnel trained. Process Control Domain team now used as cyber experts for all Operational cyber issues 2 Protecting machines is smart business
73 Power
74 Customer Challenge Action Solution Architecture Outcomes A2A was planning to mothball some of their combined cycle gas plants. GE proposed a solution for greater flexibility at these sites to make them more competitive in the market. GE’s advanced software solutions along with AGP upgrade allowed A2A to improve plant responsiveness. A2A is now better able to meet fast- changing grid demands. Achieved 65 MW per GT Min load level Minimized fuel start costs Load ramping at up to ±50 MW/min, 2.5 X normal rate GE’s Operations Optimization software solution was installed at four power plants in Lombardia and at the Chivasso power plant. 1 AGP hardware upgrade. The software solution enabled the hardware upgrade to be monetized 2 Implement Operations Optimization to increase power plant flexibility Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax “Our fleet, including at our other two combined-cycle power plants in Cassano and Sermide, will reap the benefits of GE’s advanced software solutions.” — Valerio Camerano, CEO, A2A A2A, the largest Italian multi-utility company, needed to modernize their power plants to be more responsive to changing grid demands and boost productivity in a competitive market.
75 Advanced Meter Insight (AMI) Challenge • AusNet Network Services, Victoria, Australia’s largest diversified energy infrastructure company came under regulatory compliance pressure from a mandate to modernize aging electric meters to smart meter networks. Solution • Following DB Results’ advice, AusNet trusted GE’s technology to centralize data integration on a single, holistic platform that significantly enhanced data visualization and empowered more efficient demand response. By leveraging the machine learning, artificial intelligence and semantic data modeling of GE’s product portfolio, AusNet was able to provide a reliable, accurate single source of truth to retailers and regulators. Results • GE’s technology helps ensure network and meter uptime by providing a single pane of glass for ICT teams and operators to be able to see asset status in real-time. Before deploying GE’s solution, AusNet would incur unnecessary expenses in sending multiple truck rolls 300-400 miles out into the field to investigate potential network or meter faults. “By leveraging GE’s technology, we’re able to help our utilities customers quickly unify and interpret complex data feeds from smart metering and grid operations, proactively forecast asset performance and lifespan and provide predictive servicing of critical expensive assets.” — Matt Nidd, Systems Integration Lead, AusNet Services at DB Results Accurate meter performance data on a daily basis for 20 market retailers. 700K meters
76 Customer Challenge Action Solution Architecture Outcomes Existing maintenance system wasn’t able to keep up with regulatory requirements and the company’s vision for implementing a world- class maintenance strategy Reduce Asset Failures with APM Basin Electric collaborated with GE Digital’s APM (formerly Meridium Enterprise APM), to implement a new calibration management system. Integrate multiple data sources and improve the user interface, to provide technicians with a single source of the truth for calibration, Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Integrate multiple data sources and enable processes to be digitized with APM solution 2 10% reduction in asset failures $20K annual savings in productivity Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix User Interface simplified and provided as a universal point-of- access for all technicians to locate and update instrument calibration information 3
77 Customer Challenge Challenge Solution Outcomes Integrate data from 2 million smart meters and 30 network systems BC Hydro gains contextual insights from two million smart meters Advanced Meter Insight (AMI) from 2 million smart meters Data architecture to quickly and easily integrate data from 2 million smart meters, 5,000 relays, 2,000 routers and 30 different operational and IT systems including homegrown and legacy systems Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Global Asset Performance Management Predix Powered App* ServiceMax Cyber Security GE’s core technology enables operators at BC Hydro to effectively and efficiently triage hundreds of millions of data elements every day Leadership recognized that without the right technology, it would face significant challenges integrating and analyzing such a large volume of data from so many different sources *Heritage Bitstew customer
78 Customer Challenge Action Solution Architecture Outcomes Bord Gais required condition-based monitoring to mitigate unplanned downtime Installed APM, featuring 141 sensors across Whitegate, offering operational recommendations while providing consolidated view of plant performance Implemented Advanced Controls OpFlex, powered by Predix, to deliver enterprise visibility and data-driven insight €2,28MM positive financial impact from cost savings and cost avoidance 21 catches of impending component failure by APM system for constant plant availability European regulations demanding greater renewable energy production created grid challenges at Whitegate plant Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement APM and Advanced Controls, powered by Predix 1 Detect impending component failure and heighten outage management efficiency 2 Leverage APM and Advanced Controls, powered by Predix, to surmount grid challenges
79 Optimize Availability Challenge Bruce Power, operator of the world’s largest nuclear generating facility, had more scheduled maintenance activities than capacity, resulting in delays. Provides 15% of Ontario’s power. Solution Bruce Power identified and implemented maintenance-related work-process improvements through Asset Performance Management (APM) from GE Digital to increase availability while continuing to meet the company’s high safety standards. Results By continually identifying opportunities for maintenance-related work-process improvements with GE Digital’s APM, Bruce Power increased the life of existing assets, improved plant reliability and availability and increased the amount of power pumped into the grid. As a result of one of its units surpassing 500 days of continuous operation . Bruce Power was recognized as the top performing multi-unit CANDU plant in the world by the Institute of Nuclear Power 500 days of continuous operation at one unit 30% lower cost than the average price of electricity
80 Customer Challenge Challenge Solution Outcomes Increase efficiency for largest independent steam power plant in Pakistan running on expensive furnace oil Achieve greater asset uptime and identify and reduced planned downtime A distinct need to meet growing energy demands in Pakistan while controlling fuel and other operating costs APM resulted in 1% efficiency improvement, $5MM value per year Operations Optimization for coal resulted in 1% efficiency improvement, $5MM value per year Operations Optimization for gas resulted in 1% efficiency improvement, $7.5MM value per year $18MM/yr customer value … total value over contract period >$200MM Operations optimization drives 4% efficiency increase with Digital Twin APM & Operations Optimization was rolled out at 1.3-gigawatt plant powered by 4 Ansaldo steam turbines 1 Physics based expertise & analytics to deliver customer value 2 Increase efficiency of existing hardware in Hubco’s aging installed base 3 Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
81 1. Upgrading Invenergy’s legacy controls 2. Up-grading, protecting network security with Opshield, a cutting-edge purpose- built security solution for industrial and process control environments 3. Software maintenance, updates, and patches for the duration of the ten-year term. “As online threats multiply and the electric grid goes digital, cyber security is a top priority for Invenergy,” said Jim Shield, EVP and CCO at Invenergy. One of largest Cyber Security agreements in history of Industrial Internet Leveraging GE’s Cyber Security across Entire 10+ GW Wind Fleet and Develop Framework to Add to Future Farms Power & Utility Renewables Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax Cyber Security Collaboration with GE and Invenergy to develop long-term, enterprise-wide cyber security partnership that meets Invenergy’s operational needs. • NERC/CIP Compliance • Avoided penalties • Avoided downtime due to Cyber-attack • Protection of valuable information and IP from malicious access and disclosures Customer Challenge Solution Outcomes
82 Grid Reliability Challenge Kahramaa is the sole transmission and distribution system owner and operator for the electricity and water sector in Qatar. They had an ambitious business goal to identify and prioritize maintenance and asset replacement based on risks related to the current condition of all electrical assets across their distribution substations. Solution Kahramaa worked with GE to implement an APM system that could provide consistent analytics for all assets, recommendations for action based on condition and risk, and provide comprehensive, fleet-wide reporting. Results With the system in place, Kahramaa is now able to analyze the condition of their grid-wide assets. The number of substation faults have been reduced by more than 50% and Kahramaa achieved an ROI on the system of 180% after 2 years of implementation. 11,300 distribution substations 150K assets 12 asset types 50% Reduction in equipment failure
83 Customer Challenge Action Solution Architecture Outcomes Install OpFlex control software on a 6B gas turbine for the first time ever Specific software installed includes AutoTune, Turndown, Variable Peak and Smart Inlet Bleed Heat These Advanced Controls solutions deliver broad operational flexibility across all plant operation modes by expanding operating envelope Lower minimum part load, reduce fuel costs and improve maximum power output while maintaining emissions compliance 60% turndown to 40% load 110% emissions compliant peak load 2% fuel savings during part load operation Deploy OpFlex for greater operational flexibility and fuel savings Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy OpFlex control software to run gas turbines at competitive levels 1 Set emissions limits while letting turbines control maximum performance within those limits 2 Place Mainova in a more profitable market position 3
84 Customer Challenge Challenge Solution Outcomes Improve operating efficiency in its power production across 48,000 megawatts of generation capacity Balance maintenance requirements of its GE units among the NRG fleet with a need to maximize power output to meet the needs of bulk power markets NRG achieves optimal balance between asset life and performance to maximize profitability 2-3% output improvement* ZERO impact to plant outage schedule* Incremental $5MM customer revenue potential per 32K hours * Operations efficiency, flexibility & emissions control Operations Optimization to dynamically review gas turbine operations, adjust operating conditions and key set points 1 Operate plants above baseload conditions safely, banking MW hours to take advantage of peak market prices 2 “Look ahead” approach identifies optimal maintenance windows, delivers control over tradeoff between asset maintenance and opportunities 3 * Projected estimates based on GE modeling and historical PJM energy pricing Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
85 Customer Challenge Challenge Solution Outcomes India RRF regulatory requirements Turbine data availability and gain closed-loop control, unreliable site connectivity GE delivers Outcome as a Service for 94% forecast accuracy 94% forecast accuracy, 6% better than industry “best” benchmark Reduced imbalance penalties of $126K per farm annually Power forecasting minimizes imbalance penalties Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix NA LATAM Europe MENAT APAC China Operations Optimization pilot on one wind farm, 44 WTG and 70 MW 1 On-premises and cloud hybrid architecture addressed network connectivity challenges 2 New wind power forecast algorithm to predict outcomes 1-4 hours in advance 3 Quality and resolution of weather data for forecast accuracy
86 Customer Challenge Challenge Solution Outcomes Maintain reliable operation of the distribution network with increase in DER such as solar PV and battery storage PG&E maintains reliable operation of the distribution network This digital solution will help PG&E optimize the grid for better management and increased efficiency Distributed Energy Resource Management (DERM) GE’s DERM software to demonstrate look-ahead capabilities and optimization of a portfolio of DERs 1 Real-time monitoring and coordinated operation of DER assets such as storage and distributed solar 2 Communications based on IEEE 2030.5 standards to enable coordination with third- party DER aggregators 3 More than 2,700 MW of installed DG capacity and growth rate of ~1 new solar customer every seven minutes Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Global Asset Performance Management Predix Powered App* ServiceMax Cyber Security * GE DERM Solution has a roadmap to Predix, current solution is not Predix Powered
87 Customer Challenge Action Solution Architecture Outcomes PSEG leadership recognized value of leveraging plant data to inform operational decisions Install Operations Optimization in PSEG’s Linden plant to capture sensor data and apply advanced analytics for more effective decision making M&D Center created to monitor PSEG’s KPIs, including system availability, thermal performance and operational flexibility Top quartile in heat rate and reduced production costs Minimized fuel start costs Improved reliability by 1% in Year 1, worth $2MM value Generate affordable, reliable power given highly volatile market conditions Implement APM & Operations Optimization to increase reliability and cut cost Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax Improve performance with Operations Optimization’s alerts of anomalies and cloud-based insight 1 Increase operational flexibility and reliability in the process 2
88 Customer Challenge Action Solution Architecture Outcomes RasGas and GE partnered to address the reliability of three (3) LNG Trains covering GE & Non- GE equipment with GE’s APM Solution The success of the project was evident and GE’s APM solution is expanding to cover the entire plant by monitoring and connecting 2,300+ assets with over 65,000 GE and Non-GE devices. Cost optimization and reduction in overall expenditures, while maintaining emissions controls. Use of analytics for early failure prediction & the ability to identify areas to optimize & reduce waste. $2.47MM in outage saving Increased availability to 99.996% Reduced outage duration, increased period between maintenance intervals and extended production asset lifetime APM improves reliability and availability of critical assets Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Leverage analytics for early failure prediction & waste reduction 1 Increase productivity & shift from reactive to predictive maintenance for rapid recovery 2 Minimize unplanned downtime and operating costs 3
89 Customer Challenge Action Solution Architecture Outcomes SRP chose GE’s Asset Performance Management (APM) solution to consolidate machine sensor data across 11 plant locations. • 7 Fossil Sites Monitored • 4 Hydro Sites Monitored • 27 Total Units • 500 Monitored Assets Lack of integrated data across multiple plants for optimized outage & maintenance management. A smarter approach to sustained reliability for the most efficient power production possible Annual savings of up to $400,000 per generating unit Shift from unplanned outages to planned outages Significantly reduced maintenance costs Increased availability and optimized asset life Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Integrate data across multiple plants 1 Predict asset performance with real- time operational status of plant equipment 2 Predict asset performance with real- time operational status of plant equipment 3 Getting to no unplanned downtime
90 Customer Challenge Action Solution Architecture Outcomes With GE’s Asset Performance Management solution SSE was able to turn data into actionable knowledge for the operating staff. SSE created an Equipment Performance Center (EPC) to continuously monitor asset health for over 11 different locations, totaling 1,026 assets Numerous technical failures impacting the outturn availability of the generation fleet. Turn data into actionable knowledge for the operating staff Early detection of failures saves > £ 3MM per year Significant reduction in insurance cost ~ £ 7.5MM per year Shift from unplanned outages to planned outages Increased availability and optimized asset life Optimizing equipment performance with APM Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Predictive analytics drive model-based condition monitoring 1 Understand pending issues before becoming production problems 2 Allows proactive action to avoid unplanned outages 3
91 Customer Challenge Action Solution Architecture Outcomes Purchased GE’s Advanced Gas Path solution for Ravenswood and Mackay River facility in Alberta Replaced key turbine parts w/ new components made from advanced materials to extend equipment life Installed OpFlex to ensure robust turbine operation and emissions compliance at increased output levels $900K annual fuel cost savings Mackay River: 10% increase output capacity, 2% increase fuel efficiency Ravenswood: 5% increase output capacity, 1% increased fuel efficiency Cleaner, more viable solutions to meet growing power demand at facilities including Ravenswood, which serves 21% of New York City Install OpFlex and upgrade turbine parts to enable clean, robust power generation Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix OpFlex Replace turbine parts w/ advanced materials 1 Install OpFlex AutoTune DX and OpFlex Cold Day Performance 2 Ensure resilient, clean operations as weather and fuel supplies vary 3
92 Challenge As their GE turbines were nearing end of life at their Ravenswood and Alberta locations, TransCanada required cleaner, more viable solutions to meet the growing power demands of their constituency, with the Ravenswood location serving over 20% of New York City. Solution TransCanada purchased GE’s Advanced Gas Path solution for the Ravenswood power plant in New York City and the Mackay River cogeneration facility in Alberta, replacing key turbine parts with new components made from advanced materials developed for GE jet engines — essentially extending the life of their existing equipment. GE’s AutoTune DX and Cold Day Performance were installed to obtain even more performance from the hardware, and to ensure robust turbine operation and emissions compliance at the increased output levels even as weather and fuel supplies vary. Results Efficiencies from the engagement with GE would total approximately $900K in annual fuel cost savings or 223,440 decatherms of fuel for the company, as well as new revenue opportunities for Ravenswood in bidding into the power market. The more efficiently produced power displaced less efficient megawatts on the market with cleaner power, reducing overall emissions for the same amount of power generated. Hardware and Software Upgrade Boosts Power Output Mackay River 10% increase in output capacity 2% increased fuel efficiency Ravenswood 5% increase in output capacity 1% fuel efficiency increase
93 Customer Challenge Action Solution Architecture Outcomes Xcel Energy analyzed its process and realized that the existing deployment of GE Digital APM (formerly Meridium Enterprise APM) was being used in siloes and was not fully integrated into workflow and event tracking methodology Meet increased demand while keeping costs down, increased regulations, and a changing workforce. Integrate manual data processing and increase enterprise- wide visibility into data. Improve Efficiency and Accountability by Implementing APM Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other NA Europe MENAT LATAM APAC China 2,000 hours saved in one year with event assessments tracking and workflow 700 users not manually updating information anymore Increase real-time visibility to data across the enterprise via a dashboard Expand Asset performance Management users from 240 to 700 1 Integrate manual data processing into APM 2 Xcel Energy expanded its APM user base from 240 to 700 to integrate manual workflows into the solution and eliminate manual data processing. Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
94 Customer Challenge Action Solution Architecture Outcomes Entered proof-of- concept phase at low- impact site Deployed OpShield on a 2X1 combined cycle 525MW turbine Upgrade existing topologies to create reference architecture No capability to control, secure and monitor existing connections for power generation fleet. Goal: Develop a comprehensive cyber security apparatus for existing and future assets Security reference architecture completed for future fleet adoption Immediate visibility into communication flows across the entire control system network Partnership yielded 26 distinct control protocol signatures, which prohibits exploitation of the distributed control system Fleet-level cyber security and control systems for power generation Fortune 500 energy company Automotive Chemical Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deployed inline passive mode during normal operations (hot install) 1 Perimeter box deployed in control room supervisory control and data acquisition (SCADA) rack 2 Updated fleet architecture & control systems protocol 3
95 Challenge The power grid architecture in the EU needs to be adapted to accommodate significant production from renewable energy sources, and with a focus on electric vehicle charging. This large European power and utility provider is working to establish a viable micro grid within defined community boundries Solution GE, with a group of consortium partners, drew on three key factors to successfully balance supply and demand in the district: • Next-day forecasts to compare solar energy production with consumption; • Battery storage at key network nodes to offset any intermittency in the supply of solar energy and absorb consumption peaks ; • Incentive for residential and industrial consumers to better manage their consumption. Expected Results This digital solution will help the micro grid integrate renewables, increase efficiency and promote prosumer engagement, all serving to reduce CO2 emissions. Distributed Energy Resource Management (DERM) A Micro Grid solution with a 600 KW capacity. Islanding is when a disconnected part of the power network can sustain continuity of service via connected solar or storage systems for a limited period of time. Major European Power and Grid Provider
96 Distributed Energy Resource Management (DERM) Challenge A large American utility owner was experiencing a substantial increase in the penetration of distributed generation within three of the southern states that it served. The nature of renewable energy is volatile and during low load periods, feeders with high photovoltaic (PV) penetration could exhibit reverse power flows, potentially causing problems with protection systems. Intermittent solar production could also result in voltage swings, increasing the cycling of regulation equipment at feeders and distribution substations. Solution The utility collaborated with the U.S. Department of Energy (DOE) and GE on two pilots: • Leverage sensors, energy boxes and smart meters to integrate DER with the current Distribution Management System (DMS) in order to enhance optimal performance of the emerging distribution system • Identify and mitigate challenges with distributed solar PV using smart inverters and volt-VAr control. The project includes detailed system modeling, combined with Power-Hardware-in-the-Loop verification to compare local vs. centralized management of voltage with utility-scale inverters located in the utility’s service territory. Results Delivery of a Distributed Energy Resource Management System (DERMS) to manage and mitigate the effects of growing distributed, renewable generation and storage capacity on the electrical system. Large Investor Owned Utility Delivery of two DERM projects, working in conjunction with the U.S. Department of Energy (DOE), resulting in a DERM system to manage the impact of growing renewable energy on the grid.
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx
GE Digital - Customer Reference Stories - 9Nov2017.pptx

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GE Digital - Customer Reference Stories - 9Nov2017.pptx

  • 1. Digital Customer Reference Stories November 9, 2017
  • 2. 2 Customer Insights ~10K Total Customers | 40% (200) Fortune 500 • 250 Automotive Customers including 8 of the top 10 F500 • +500 O&G Customers including 7 of the top 10 F500 • +1000 Chemical Customers including 10 of the top 10 F500 • +2500 Heavy Industry Customers (including discrete & electronics) 9 out of the top 10 F500 • +1000 F&B/CPG Customers; 5 out of the top 10 F500 use GE Software to optimize their manufacturing • +500 Power Generation Customers including 8 of the top 10 F500 Source: GE GoldRush data pull 03/2016. Considered customers with transactions of >=$10K. Customer Satisfaction Score
  • 3. 3 About These Reference Stories This reference booklet contains 100+ GE digital customer selected, both blind and named, that can be shared publicly. Additional references can be found in Knowledge Vault within SFDC. https://rv.roinnovation.com/GE/HomeV3.aspx Questions? Please e-mail knowledge.vault@ge.com
  • 4. 4 Outline View in Slide Show Mode to use Hyperlinks Aviation 5 Building & Construction 8 Chemicals 10 GE4GE 20 Manufacturing 31 Mining 49 Oil & Gas 64 Power 73 Renewables 101 Transportation 103 Other Industries 108 How to find more stories? 118
  • 6. 6 Customer Challenge Action Solution Architecture Results Implement GE Aviation’s Flight Analytics, including flight efficiency and Required Navigation Performance for 14 airports in Malaysia and 4 airports in Thailand. USD 3 MM fuel savings/year using fuel efficiency solutions Analyze more than 10 billion data points to identify ongoing fuel savings and carbon emission reductions Develop valuable apps such as one that enables pilots to track pre-flight and inflight decision making. 1 2 Increase operational flexibility and fuel efficiency while reducing carbon emissions New product introduction – Include new product offering FlightPulse as part of combine service total EMS (eFOQA & Fuel) Harness billions of data points to create solutions on Predix that identify fuel efficiency gains and operational insights NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Aviation Devise an interaction for individual pilots based on their fuel and safety performance of each flight.
  • 7. 7 Customer Challenge Action Solution Architecture Outcomes Implement GE Aviation’s Flight Analytics, including flight efficiency and Flight Operations Quality Assurance analytics and Required Navigation Performance Partner to launch GE’s Austin Collaboration Center, including data scientists and domain experts, to develop apps on Predix which discover opportunities for fuel savings and offer valuable operational insights AU$30MM fuel savings/year using fuel efficiency solutions Analyze more than 10 billion data points to identify ongoing fuel savings and carbon emission reductions Collaborate to develop valuable apps such as one that enables pilots to track pre-flight and inflight decision making. 1 2 Austin Collaboration Center launched to develop Predix application (FlightPulse) for fuel savings and schedule optimization Increase operational flexibility and fuel efficiency while reducing carbon emissions Collaboration Center launched in Austin, merging Qantas’ 96-year-old depth of airline industry knowledge with GE’s analytical capability Harness billions of data points to create solutions on Predix that identify fuel efficiency gains and operational insights Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax 3 Mobility. first 100% mobile app custom app developed on Predix
  • 9. 9 Customer Challenge Action Solution Architecture Results Introduce integrated job scheduling and planning solution Optimization of home bathroom installation business in Tokyo; replace manually managed process Reduction in cost and project delays Improved controller productivity Enhanced customer satisfaction Pilot expanded throughout Japan Expand scope to include potentially kitchens and equipment for office building. Integrated job scheduling optimizes processes for construction and renovation installations Improve resource deployment, customer experience, and productivity and automatically identify and match installers with appropriate projects 1 Allow controllers to focus on more value- added services and balance workloads assigned to installers 2 LIXIL Total Services, subsidiary of LIXIL, Global Housing & Building Leader Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China
  • 11. 11 Customer Challenge Action Solution Architecture Outcomes AkzoNobel moved raw material, process, and finished product data from paper forms to GE Brilliant Manufacturing system AkzoNobel created a single electronic data repository for this data using iFIX, Historian, Plant Applications and Scheduler AkzoNobel traced each customer order back to specific production batch numbers Increased capacity by 20% Increased traceability of batch-to-customer Increased ability to spot key production trends Decreased customer lead time Unable to trace customer deliveries back to specific batch numbers. Improve visibility and insights into raw material, process, and finished product data Analytics for supply chain optimization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Aggregate critical data points using iFIX, Historian, Plant Applications and Scheduler 1 Trace each batch to specific customer orders 2
  • 12. 12 Customer Challenge Action Solution Architecture Outcomes GE and B+I Automation AG, a sales partner, worked with Blaser Swisslube AG to implement GE’s HMI/SCADA solution across multiple production areas Automated data collection and web - based visibility and analysis of critical information wherever and whenever needed 45% reduction in energy costs Increased security through central data storage Reduced CO2 Emissions and reduced downtime Global access to Plant information (historical and real-time) Reduce labor & production costs to remain competitive and avoid loss of market share. Centralize, visualize and manage process data for continuous improvement Data management and visualization for continuous improvement Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Centralize process data across all facilities with enhanced visualization and alarm capabilities 1 Centralize process data across all facilities with enhanced visualization and alarm capabilities 2
  • 13. 13 Customer Challenge Action Solution Architecture Outcomes Meet and comply with changing government regulations and corporate process safety management standards, and calculate the risk associated with not non- compliance Reduces Risk, Saving £2.12M per Year Using Risk Based Inspection Cristal Global collaborated with GE Digital to identify a risk based inspection system Cristal Global implemented GE Digital’s APM Compliance & Integrity Management solution, to drive continuous improvement Implement GE Digital’s Compliance & Integrity Management (C&IM), part of the APM suite 1 Leverage GE Digital’s APM SaaS model to reduce up-front costs 2 £2.12M est. savings annually based on reduction in equipment failure risk 56% projected reduction in inspections over 10 years £3.31M est. savings in inspection costs over 10 years Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 14. 14 Customer Challenge Action Solution Architecture Outcomes Improve operational excellence by improving data processes and equipment reliability, reducing production losses, and optimizing maintenance and capital expenditures Expected Savings of $4.6 Million in Five Years with APM Magnelec implemented GE Digital’s APM (formerly Meridium Enterprise APM), to integrate asset data from multiple sources and mitigate risk Leveraging the APM solution, focus on failure elimination work processes to establish an asset taxonomy and hierarchy Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management (RM) solution, part of the APM suite, to detect and diagnose equipment problems 2 $4.6 million in potential savings identified over five years Problematic asset (Boiler) identified based on analyzing total cost, availability and failure count Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 15. 15 Customer Challenge Action Solution Architecture Outcomes Stay compliant with changing quality management standards, streamline various data systems, improve operational excellence and remain competitive Reduces Corrective Maintenance by 14%, Increases Preventative Maintenance by 25% with APM Polinter collaborated with GE Digital to identify strategies to drive continuous improvement and adapt its quality management program into an APM system Polinter leveraged GE Digital’s APM solution to develop a single APM program incorporating both quality and asset management Implement GE Digital’s APM solution to support continuous improvement 1 14% reduction in corrective maintenance over three years 25% increased preventative maintenance Increased client satisfaction and motivation of personnel Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 16. 16 Customer Challenge Action Solution Architecture Outcomes Profertil collaborated with GE Digital APM (formerly Meridium Enterprise APM), to implement Asset Answers, a benchmarking capability found within GE Digital’s Machine & Equipment Health solution, part of the APM suite. No visibility into asset performance and optimization potential. Unable to identify cost savings or reliability improvements for asset replacement. Cuts Production Losses, Bad Actor Monthly Maintenance Costs by 80% $900K in savings Reduced monthly average work history maintenance costs from $27,000 to $5,000 1 year payback period Implement GE Digital’s Machine & Equipment Health solution, part of the Asset Performance Management (APM) suite 1 Implement tools and KPIs to empower users to clean, filter, and interpret performance data to systematically diagnose and isolate underperforming assets Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China
  • 17. 17 Customer Challenge Action Solution Architecture Outcomes Shift corporate culture to be asset performance management focused (APM) to achieve long- term goals of sustainability and manufacturing excellence Adopts APM Culture on the Path to Manufacturing Excellence SABIC partnered with GE Digital APM (formerly Meridium Enterprise APM), to train 20,000 employees in GE Digital APM concepts Implement GE Digital APM (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Asset Strategy Optimization solutions, part of the APM suite 2 1,135% improvement in the mean time between failures (MTBF) for pipes Reduction in leak rate and number of failures Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix SABIC implemented Reliability management and Asset Strategy Optimization from GE Digital, part of the APM suite, to enable optimal decision making, maximize overall asset and operational performance, and continuously improve and learn
  • 18. 18 Customer Challenge Action Solution Architecture Outcomes Optimize planned maintenance shutdowns, without adding additional risk to the performance of critical assets or the safety of its employees Optimizes Turnaround Work Scope, Avoids Estimated $450K Per Day In Production Loss with Asset Performance Management Supermetanol partnered with the GE Digital APM team to develop a four-phase turnaround mechanical integrity management model Supermetanol implemented GE Digital’s APM Compliance & Integrity Management solution to determine maintenance and turnaround scope of work, optimize work lists, and introduce new procedures and activities Implement GE Digital’s Compliance & Integrity Management solution, part of the APM suite 1 $450K estimated costs avoided per day in production loss from unplanned shutdowns $260K equivalent in production improvement per month $325K annual savings based on improvements in planned shutdown frequency Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Leverage the risk- based inspection capability of GE Digital’s APM solution to provide insight into risk assessments, to update work scope and establish priorities for each piece of equipment and activity 2
  • 19. 19 Customer Challenge Action Solution Architecture Outcomes Improve maintenance strategies, asset reliability and reduce annual production losses from condensers and compressors Saves $1.4 Million in Production Losses with Asset Performance Management Vale Fertilizantes implemented GE Digital’s APM (formerly Meridium Enterprise APM), to improve its maintenance strategies and improve reliability Leveraging the APM solution, focus on analyzing production, thickness monitoring and root cause analysis Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Compliance & Integrity Management solutions, part of the APM suite, to take advantage of production analysis, thickness monitoring, and root cause analyses capabilities 2 $1.4M saved in production losses by avoiding 25 days of lost production $1.275M increase in revenue from production improvements $150K reduction in maintenance expenses Zero corrective maintenance between 2014-15. Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Vale Fertilizantes partnered with the APM team to perform an Root Cause Analysis audit to analyze the condenser system and document failures, as well as develop strategies to prevent reoccurrence
  • 21. 21 Customer Challenge Action Solution Architecture Outcomes Leverage analytics to capture and analyze high volume engine data Increase accuracy & speed for improved diagnostic capabilities Minimize operational disruption Enhance diagnostic services for reduced operational disruption and cost optimization Fidelity improved by 30% Detection rates up by 25% Increased accuracy by 14% Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC 24/7 GE Aviation Fleet Support Center in US & China monitoring data from 35,000 GE and CFM engines worldwide 1 Process 100 million+ flight records a year. 2 Predix Powers GE Aviation Fleet Support
  • 22. 22 Customer Challenge Action Solution Architecture Outcomes Deploy GE’s Discrete Manufacturing software at Aviation Systems facility in Cheltenham, UK Discrete Manufacturing software tracks labor in real-time and enables up-to-date and operation-specific manufacturing instructions to be accurately transmitted to shop floor Heightened visibility down to routing level, allowing data-driven decisions to motivate improvements in productivity 1.95% increase in overall productivity 10 point improvement in on-time delivery vs. last year’s baseline 20+ pillar integrations to simplify end-to-end processes Siloed manufacturing cells, process variation across campus, inefficient labor vouchering, paper- heavy shop floor, no insight into real cost, manual WIP tracking Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Aviation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE’s Discrete Manufacturing software, a tool of Brilliant Manufacturing 1 Enable common processes across campus, reduced paperwork and heightened visibility into real-time data 2 Optimize processes with GE’s Discrete Manufacturing software
  • 23. 23 Customer Challenge Action Solution Architecture Outcomes FieldVision, a mobile app built on Predix, standardizes field service tools throughout GE Store FieldVision offers greater scalability and a single, comprehensive information portal for field engineers to remotely monitor equipment and execute workflow tasks Disparate field service solutions hinder fleet-wide visibility and customer satisfaction Standard, GE-wide field service capabilities Simplified service workflow experience and a shared knowledge base Shorter outage cycle times Enabling mobile field service execution to drive productivity throughout the GE Store Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Develop FieldVision, leveraging Predix Cloud Platform, to vertically integrate separate processes 1 Establish single source of detailed equipment and operations data 2
  • 24. 24
  • 25. 25 Customer Challenge Action Solution Architecture Outcomes Ultrasound Probe manufacturing facility in Phoenix, AZ pioneered adoption of GE’s Plant Pulse Optimizer Plant Pulse Optimizer affords real-time manufacturing data visibility and analysis, including output, yield and WIP measurements Plant Pulse Optimizer enables rapid inventory counting and data-driven root cause analyses of manufacturing process issues Reduce time taken to collect weekly inventory data from ~3 hours to <1 Reduce time to prepare for Tier 2 gemba walks by 20 min per supervisor per shift 75 days saved in staff time per year., leveraged to solve problems and instituted leaner manufacturing process improvements Lack of plant production visibility and manual data collection slowed manufacturing process, deterring data-driven decision making Accelerate pace and enhance rigor of data-driven decisions with GE’s Plant Pulse Optimizer Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement Plant Pulse Optimizer, a GE Digital Brilliant Manufacturing solution 1 Progress beyond manual, reactive data analysis to rapidly identify process issues and enhance overall production quality 2
  • 26. 26 Customer Challenge Action Solution Architecture Outcomes Predix: Cloud Infrastructure for High Performance Operations It will deliver a scalable, elastic and secure solution Low automation leads to manual workload and siloed imaging/data, which equates to duplicate tests and unnecessary labor ~32% reduction in duplicate tests for transfer patients ~7% reduction in trauma transfers ~20% reduction time in meetings ~10% reduction cost per patient ~95% reduction in CD distribution Transforming patient care and delivering outcomes that matter Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 27. 27 Customer Challenge Action Solution Architecture Outcomes Industrial Gateway Server (IGS) and CIMPLICITY heighten machine visibility Field Agent connects machines and gathers data while Historian stores data Discrete Manufacturing and Predix deployed for enhanced insight and analytics Overall need to reduce costs by optimizing equipment efficiency, decrease labor costs, increase operator effectiveness and minimize energy consumption 15% uptick in milling machine utilization over 5 months $68k in cost savings on milling machine 1 hour cycle time reduction from installing redundant blade on cutting tool Reducing costs and increasing productivity at GE Power with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy Brilliant Manufacturing solutions on 60 devices for heightened visibility on shop floor 1 Leverage insight and analytics that reduce cost and increase productivity 2
  • 28. 28 Customer Challenge Action Solution Architecture Outcomes Partnered with Wurldtech to assess risk, build threat models and recommend remediation Provisioned wind turbines with OpShield, which inspects critical infrastructure data flows Supplying multimillion dollar wind assets brings enterprise risk if customers’ equipment gets hacked. 70 wind farms and > 2,200 wind turbines will be equipped with the capability to inspect communication flows and monitor unauthorized network traffic Providing secure-by- design solution to minimize cyber- related operational disruptions and asset damage Reduce enterprise risk when supplying critical infrastructure Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deployment includes equipping turbines with the OpShield detection and protection device 1 Provision all GE wind turbines for industry- leading cyber security capability. 2
  • 29. 29 Customer Challenge Action Solution Architecture Outcomes Connect 20 CNC machines to Brilliant Manufacturing software Discrete Manufacturing, Plant Applications, CIMPLICITY and Predix integrate machine data and consolidate performance visualization in single screen Cross-functional team analyzes machine data and creates action plan to reduce machine downtime and enable operators to view 3D instructions Cost overruns, limited real-time visibility, lack of unified system to access technical information and quality data $1MM cost avoidance for 1 CNC machine 45% to over 60% increase overall equipment effectiveness in connected machines Prepared to realize “Get Insights” phase entailing Predix for advanced analytics Brilliant Manufacturing integrates data and reduces downtime at multi-model facility in Pune, India Automotive Chemicals Food & Beverage Transportation Oil & Gas Power Generation Aviation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Get connected using Brilliant Manufacturing to integrate machine data, enable lean processes, heighten real-time machine visibility and reduce downtime at Pune multi-modal facility 1
  • 30. 30 Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation BrilliantManufacturing Cyber Security Predix NA Europe MENAT APAC China
  • 32. 32 Customer Challenge Action Solution Architecture Outcomes GE and Dimensys, a service and solution partner, worked with Brüggen to integrate IT data with GE’s MES solution using Workflow, iFIX and Historian Data analysis and real-time data control, combined with data management, offer new process control and quality assurance Automated data ingestion and quality assessment in the vehicle Coating process Individual process changes occurring in short notice can be carried out in real-time Improved Coating production time Plans to expand GE SW MES solution into other production lines Optimize processes on a continuous basis to improve production time. Build a manufacturing execution system (MES) to visualize and simulate production processes Data insights for production optimization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China An open, flexible, and scalable architecture using Workflow, iFIX and Historian 1 Extract data insights to apply process controls improving production time and quality assurance 2
  • 33. 33 Customer Challenge Action Solution Architecture Results Leverage GE Historian to centrally aggregate disparate data and enable better, faster business decisions Benefit from Plant Applications’ powerful MES capabilities to track production in real-time, manage quality and monitor downtime Integrate web-based tool with sophisticated reporting and trending capabilities to visualize and analyze production data Keep real-time pulse on operations to enable faster problem solving and optimize performance Ensure consistent quality w/ critical insight into quality and process data Cost savings driven by heightened visibility into resource consumption data Need for common intelligence platform to enable communication across disparate systems, heightened operational visibility and real-time information Implement Historian, Plant Applications and web-based tools to stay competitive by tracking downtime and quality 1 Improve processes through heightened data visibility and enhance overall equipment effectiveness 2 Leverage GE Brilliant Manufacturing to power data-driven decisions Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Consumer Packaged Goods NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 34. 34 Customer Challenge Action Solution Architecture Outcomes Factora helped connect Premier’s machines using GE Historian software to collect process data Factora modeled the processes to visualize what was happening on Premier’s production lines Factora performed analyses to understand the correlations and root causes of issues 20% Overall Equipment Effectiveness improvement Payback period < 2 years Improved process consistency and higher quality products Decreased raw materials usage Aging systems, lack of operational insight. Understand root causes of issues and generate data- driven insights to improve critical processes Analytics for food manufacturing performance Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Develop advanced analytics using Historian that tie all aspects of production together to maximize manufacturing efficiency 1 Generate real-time decision support to empower operators to make critical decisions quickly 2
  • 35. 35 Customer Challenge Action Solution Architecture Outcomes Scale SmartSignal and Historian monitoring from 50 to 600 assets across 11 plants to provide actionable warnings of impending equipment failure Industrial Performance & Reliability Center remotely monitors assets for abnormalities, avoiding equipment failure Reduce annual spend to maintain assets. Improve predictive maintenance to be more productive and cost effective Caught 2 major instances on the first monitored assets avoiding 130 hours of downtime in the Sinter plant Project total cost of USD $1.5 M with estimated savings of $4.5 M per year Project ROI payback of 8 months Transforming operational maintenance spend with advanced data analytics Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE SmartSignal, GE Historian, and IPRC remote monitoring 1 Detect impending equipment failure and proactively repair defects 2
  • 36. 36 Customer Challenge Action Solution Architecture Outcomes Collaborate with GE Digital to make Ocotillo smarter and more connected Deploy GE Digital Brilliant Manufacturing, APM, Predix and OpShield to work in complement with Ocotillo’s manufacturing infrastructure Manage aggregate equipment data, digitize benchmarking and secure OT enablement at Ocotillo with GE Digital software Avoid defects and eliminate rework using Intel® sensors to communicate with the Predix cloud Reduce unplanned downtime, decrease inventory and increase capacity recovery with Brilliant Manufacturing Increase uptime, decrease costs and reduce operational risks with APM and protect critical infrastructure with OpShield Improve asset throughput and reliability, optimize manufacturing capacity and secure data streams at Ocotillo semiconductor manufacturing facility Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy GE Digital’s full suite of software capabilities to improve semiconductor manufacturing at Ocotillo facility 1 Establish groundwork for greater collaboration between Intel®-based devices and GE’s Industrial Internet software 2 Deploy industry-leading solutions at semiconductor manufacturing facilities
  • 37. 37 Customer Challenge Action Solution Architecture Outcomes Expand existing relationship with GE Digital to improve manufacturing quality Deploy CIMPLICITY, Historian, PfMD, and Plant Applications to provide real-time defect detection capability and establish workflow for repair management Ensure consistent quality in products with real-time trends, statistics, and notifications to control quality levels Prevent mistakes, reduce response times, and optimize processes for greater productivity, less risk, and higher quality Enhance production quality to solidify CJLR’s reputation as high-end vehicle manufacturer Achieve high quality production with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Enhance production quality at automotive engine manufacturing plant using Brilliant Manufacturing Position CJLR to succeed within high- end automobile market 1 2
  • 38. 38 Customer Challenge Action Solution Architecture Outcomes GE was chosen by the customer to build out the global blueprint for the MES system that was presented to the customer New MES was designed using CIMPLICITY and Tracker and deployed in a new production facility in Brazil MES was extended to a new site in the Middle East and 4 existing sites in the UK 6 customer sites operating on new MES using CIMPLICITY and Tracker Improved ability to handle complexity and variability in demand Increased total output and revenue Increase output to meet rapidly growing global demand. Develop robust MES to serve as the new standard across expanding network of global facilities Driving global expansion with Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Americas Europe MENAT APAC China Develop MES including CIMPLICITY and Tracker to fit in newest production facilities in order to set standard for future roll- outs 1 Extend MES to existing and other new facilities in order to achieve standardized processes globally 2
  • 39. 39 Customer Challenge Action Solution Architecture Outcomes GE chosen for unique ability to go from design to commission on a turn-key basis as well as share in risk associated with this project GE implemented Plant Applications, iFIX and Historian to trace every step in the manufacturing process Johnson Controls able to send first customer shipments within 4 months of going live Strict traceability reporting needed for new plant supplying Lithium-ion batteries for cars. Implement comprehensive MES to manage production complexity and reporting requirements 3x increase in throughput 4x increase in product quality 7x decrease in energy consumption costs 3x decrease in inventory costs Optimizing operations across a global network Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Define specific requirements needed in MES platform and Implement GE Plant Applications, iFIX and Historian to align with specific requirements 1 Extend MES solution to other facilities as needed 2
  • 40. 40 Customer Challenge Action Solution Architecture Outcomes Deploy GE powered scorecard application with GE and Gray Matter Systems Application allows operators to interact with real-time data at the place of machine operation Touchscreen technology enables dynamic data manipulation Time savings of 45 minutes per shift, per line, per business unit Scorecard application allows common data to be customized, giving data greater contextual value - displayed where needed for tasks e.g. large screen TV, computer, tablet Cumbersome data re- entry between systems with different non- integrated clients Implement scorecard application 1 Application enables system integration, real-time data analysis and heightened data visibility to enhance plant floor operations 2 Deploy Scorecard Application to enable real-time, customizable data analysis Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation CPG NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 41. 41 Customer Challenge Action Solution Architecture Outcomes GE & Pirelli partnered to facilitate the seamless tracking of production GE installed the HMI/SCADA – iFIX visualization system SW Solution generates readily available, clear, concise, & requirement- specific data Greater visibility into the highly complex production facility Integrated operations and enhanced flexibility across the entire system lifecycle System expansion into more machines Pirelli needed the capability to interpret and visualize the multitude of process and product data for the complex processes of manufacturing tires Real-time data processing and visualization Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Modular Integrated Robotized System (MIRS) 1 Integrated Manufacturing Execution System (MES) and HMI/SCADA-iFIX visualization system 2
  • 42. 42 Customer Challenge Action Solution Architecture Targeted Outcomes 15,000+ welding machines across shipyard run on silos at each shop level manually. No visibility into welding resources and real-time operational status. Pursuing transformation to brilliant shipyard leveraging Predix as an underlying platform Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Joint discovery and UX workshop to define & prioritize target business outcomes Optimize welding resources (human & machine) Enable pervasive welding operation visibility to enable data-driven decisions for optimized performance Minimal viable project definition to start digital transformation journey per GE’s FastWorks approach Software-defined welding machine co- design and welding operation and key parameters visualization dashboard implementation Connect welding machines over wireless LTE communication 1 Display welding parameters and machine status 3 Calculate & visualize operation KPIs on dashboard 4 Ingest sensor time- series data to Predix cloud using Predix machine and field agent 2 Reduce welding material cost Improve welding quality
  • 43. 43 Customer Challenge Action Solution Architecture Outcomes Predix leverages data from connected elevators, escalators and PORT Technology to identify service needs before they occur Scale Predix–based solution throughout fleet of assets to deliver premium digital solutions powering smart buildings and urban mobility Heightened ability to scale predictive maintenance solutions across the fleet Reduce downtime by using Predix to predict and resolve service issues before they occur Position Schindler to develop digitized offerings for new value streams w/in elevator industry Fully digitize service infrastructure and more accurately foresee necessary maintenance for millions of devices Adopt Predix to predict maintenance and catalyze digital transformation Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Catalyze digital transformation by adopting Predix 1 Connect elevators and eliminate downtime through predictive maintenance 2
  • 44. 44 Customer Challenge Action Solution Architecture Outcomes GE and Terreal define the “Core Model” by means of a functional analysis, taking into account specific needs of each site Collect and archive data for each machine and product in real time using Historian, Plant Applications and CIMPLICITY Model key production processes and deliver standard workflows to operators Meet high production requirements and remain competitive in the tile industry. Monitor lines and production equipment and standardize KPIs across all 23 sites Increased production efficiency by 15% Pilot program completed in less than 3 months before moving to multi- site deployment Reduced energy consumption by 1% Achieved payback period of 14 months Decreased operating costs Increase production capacity with GE Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Collect and archive data to model production processes with Historian, Plant Applications and CIMPLICITY 1 Deliver standardized workflows to operators 2
  • 45. 45 Customer Challenge Action Solution Architecture Outcomes Automate supply chain processes to make them lean and reduce manufacturing costs Leverage GE Digital’s Discrete Manufacturing (PfMD) and CIMPLICITY to reduce manufacturing costs Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implemented GE Digital’s Discrete Manufacturing (PfMD) and CIMPLICITY to automate supply chain management, instill lean processes and reduce manufacturing costs Next phase of project includes building digital solutions on Predix to reduce manufacturing costs and improve product quality Wetown leveraged relationship as existing supplier of GE Industrial Solutions to learn about GE Digital capabilities Implement GE Digital technology, including Discrete Manufacturing (PfMD) and CIMPLICITY 1 Establish lean supply chain by eliminating waste, reducing lead time, using process discipline and increasing throughput 2 Reduce manufacturing cost per meter by 20% Increase busway volume to 1 million meters in 3 years Per capita output increase by 30%
  • 46. 46 Customer Challenge Action Solution Architecture Outcomes Implement GE’s Plant Applications to get connected and launch Brilliant Manufacturing journey Streamline ERP systems and automate quality reporting on production floor Incisive, root cause analyses of unplanned downtime Reduce time taken for quality control audits by ½ Disseminate root cause analysis of unplanned downtime to plant + operations leadership Lengthy processes to ensure high-quality food production and lack of data-driven visibility into causes of unplanned downtime Derive process improvements+ drive cultural change with GE Digital Brilliant Manufacturing Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement Brilliant Manufacturing to leverage process improvements from incisive MES 1 Proven improvements from use of Brilliant Manufacturing technology drive abiding value w/in agile, innovative company culture 2 Leading customer-brand dairy company
  • 47. 47 Customer Challenge Action Solution Architecture Outcomes GE and the customer extended a 25-year partnership The customer gained access to products, like Machine Edition, not previously in its portfolio to consolidate and manage data Access to full Brilliant Manufacturing software suite was extended to all customer facilities Consolidate process data under Brilliant Manufacturing umbrella using Machine Edition Eliminate data silos across global network of 108 facilities Extended partnership with GE Premium Support to ensure optimal operational efficiency Unable to consolidate data from all 108 facilities under a single umbrella. Optimize and continuously improve operations across all 108 facilities worldwide Optimizing operations across a global network Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Extend Brilliant Manufacturing SW licenses to all customer facilities 1 Deploy Machine Edition to consolidate data and eliminate silos and optimize operations with Premium Support from GE 2 Global automotive company
  • 48. 48 Customer Challenge Action Solution Architecture Outcomes GE & a Global Automotive company expanded their existing relationship to build one of the most productive plants in North America using CIMPLICITY, Historian and Machine Edition Enabled the auto manufacturer to achieve flexible manufacturing and maintain an Engineering team 25% of the size of a competitor 70% reduction in maintenance training time 50% reduction in engineering training time 80% reduction in project integration costs Improved warranty, recall, defect and hold management Accelerate North America production capacity to support brand image. Maximize the intelligence on the manufacturing floor for production management control Achieving flexible, continuously improved manufacturing Global automotive company Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deploy CIMPLICITY, Historian and Machine Edition to achieve sophisticated HW/SW architecture 1 Build Production Management Control System linking Enterprise, Site, Cell and Floor Level data 2
  • 50. Confidential. Not to be copied, distributed, or reproduced without prior approval. Asset Performance Management
  • 51. 51 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital to integrate SAP PM Deploy Asset Performance Management (APM) from GE Digital and Predix to work in complement with SAP PM Produce a framework for defining maintenance strategies based upon Failure Modes and Effects Analysis (FMEA) standards Increased safety performance at mining, smelting, and refining operations Reduction in critical equipment and production downtime Effective and productive use of Anglo’s maintenance budget Effective identification of critical equipment Improve safety, optimize maintenance strategies and utilize maintenance resources effectively on the right jobs and maintenance activities to improve safety, reduce downtime, increase production and reduce costs. Deploy GE Digital’s full suite of software capabilities to improve safety, reduce downtime, and optimize maintenance strategies 1 Establish groundwork for greater collaboration between Anglo American’s SAP PM software and GE’s Industrial Internet software 2 Utilize asset performance management to improve safety, optimize maintenance strategies, and utilize maintenance resources effectively Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 52. 52 Customer Challenge Action Solution Architecture Outcomes Collaborate with GE Digital and Joy Global Deploy Asset Strategy Optimization (ASO) part of GE’s Digital Asset Performance Management (APM) Aid Joy Global in preparing for change, managing change, and reinforcing change In nine months, Joy Global achieved 100% ROI. Joy Global recorded 115% ROI in 12 months and continues to grow as the implementation is rolled out to other regions. Its partnership with GE Digital Mine has allowed Joy Global to fully engage customers about getting more involved in their operations and optimizing their entire business strategy and systems. To optimize performance, Joy Global analyzes data produced by its smart connected products. The company was in search of a solution that would support its life cycle management processes by allowing it to better use the data available. Deploy Asset Strategy Optimization to support Joy Global’s life cycle management processes by allowing it to better use the data available 1 Establish groundwork for greater collaboration between Joy Global and GE’s Industrial Internet software 2 Utilize asset performance management to support life cycle management processes Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 53. 53 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine team Deploy Asset Performance Management (APM) from GE Digital to ‘tie together’ challenges of mine management, engineers, and technicians Offer Event planning services, case histories, alert drill downs, dashboard views, and box reports GE Digital Mine Asset Performance Management enabled mine management to effectively communicate asset health. Provided accurate up to the minute reporting capabilities. Reduce unplanned downtime, increase uptime, decrease costs and reduce operational risks with APM Mine management can be challenging and often relies heavily on the reliability of engineers and technicians to verbally communicate the health of their assets Deploy Asset Performance Management (APM) from GE Digital to meet mine management challenges 1 Establish groundwork for greater collaboration between Rio Tinto’s mine management and GE’s Industrial Internet software 2 Utilize asset performance management to effectively communicate health of assets Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 54. 54 Customer Challenge Action Solution Architecture Outcomes Limited integration between production and maintenance, lack of a reliability culture, and minimal emphasis on maintenance and schedule planning among engineers. Reduces unscheduled maintenance delays with APM Severstal collaborated with GE Digital APM (formerly Meridium Enterprise APM), with help from Maintex consultants, asset strategy and SI provider, to design an APM solution to establish a solid foundation for future development The solution helped Severstal automate reliability processes, and develop intelligent asset strategies for Operational Excellence and training to engage all employees in the reliability and maintenance processes Implement GE Digital APM (Formerly Meridium Enterprise APM) 1 Integrate historic data from planning and scheduling into the solution - 1.5 million functional locations and equipment units, 10 million work history records, over 300,000 task lists of repetitive operations, and over 35,000 measurement points 2 20% reduction in unplanned maintenance delays for core equipment Completed criticality analysis on 17,000 machines with distribution by risk level Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power= Mining Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 55. 55 Customer Challenge Action Solution Architecture Outcomes South32 saw an unmet need for digital transformation to decrease waste and increase efficiency. As a leader in the Mining industry, South32 decided they needed to dramatically change mining operations by simplifying and eliminating waste, leveraging digital technology and evolving their culture. Transforming operational maintenance spend with advanced data analytics Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix 1 2 Collaborate with GE Digital Mine and South32 to jointly address solutions for ore recovery, process throughput and energy efficiency improvement Deploy GE Digital Mine’s APM and Operations Optimization solutions Aid South32 in preparing for change, managing change, and reinforcing change Deploy GE Digital’s full suite of capabilities to address the need to replace manual intervention and improve throughput. Establish groundwork for greater collaboration between South and GE’s Industrial Internet software Using GE Digital’s Asset Performance Management & Operations Optimization solutions on Predix, mining process operators can transform real-time machine data into actionable production efficiency metrics These metrics can identify bottlenecks and equipment issues, helping to avoid unplanned downtime and increasing personnel efficiency On average, implementing Operations Optimization solutions can increase productivity, efficiency and recovery
  • 56. 56 Customer Challenge Action Solution Architecture Outcomes Improve maintenance strategies, asset reliability and reduce annual production losses from condensers and compressors Reduce Production Losses with Asset Performance Management Vale Fertilizantes implemented GE Digital’s APM (formerly Meridium Enterprise APM), to improve its maintenance strategies and improve reliability Leveraging the APM solution, focus on analyzing production, thickness monitoring and root cause analysis Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Leverage GE Digital’s Reliability Management and Compliance & Integrity Management solutions, part of the APM suite, to take advantage of production analysis, thickness monitoring, and root cause analyses capabilities 2 $1.4MM saved by avoiding 25 days of lost production $1.275MM Increase in revenue from production improvements $150K reduction in maintenance expenses Zero corrective maintenance between 2014-15. Vale Fertilizantes partnered with the APM team to perform an Root Cause Analysis audit to analyze the condenser system and document failures, as well as develop strategies to prevent reoccurrence Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 57. Confidential. Not to be copied, distributed, or reproduced without prior approval. Operations Optimization August 20, 2022 57
  • 58. 58 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization GE’s solution relieved operators of many decisions that were previously difficult given the complex, variable, and real- time nature of the processes in their charge. 40% improvement in pH stability whereby variation was reduced from 1.2 to 0.7 0.5% increase in nickel extraction efficiency 3.3% increase in iron extraction efficiency 1.4% increase in the PGM grade (concentration) Impala Platinum identified difficulties in controlling the pH in the first stage autoclaves, and poor pH control has a serious and negative impact on the PMR processes. The processing of platinum is a complex and costly affair. Deploy GE’s Operations Optimization to provide stabilization of the pH to improve leaching efficiency, on-line and real time pH sampling, and simplification of the control approach 1 Establish groundwork for greater collaboration between Impala Platinum and GE’s Industrial Internet software 2 Deploy GE’s Operations Optimization to digitize and control process of pH levels Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe SSA MENAT APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 59. 59 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization and Advanced Process Control Enable all the controllers on a process unit to work together to achieve the larger process objective. Increased capacity by 30-40% in crystallization processes by using energy more efficiently Operators do not have to rely on the output of process parameters for decision making Quality control becomes proactive rather than reactive LANXESS needed to ensure optimal control of its operations to meet quality, energy, and throughput targets. They sought a solution that would form part of a continuous improvement cycle such that the control system would never be static but rather contribute towards incremental process improvements. Deploy GE’s Operations Optimization and Advanced Process Control to trigger improvements before products are out of specification, which allows for a proactive approach. 1 Establish groundwork for greater collaboration between Lanxess and GE’s Industrial Internet software 2 Deploy GE’s Advanced Process Control and Operations Optimization to ensure optimal control of operations and drive continuous improvement Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 60. 60 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital Mine Deploy GE’s Operations Optimization GE’s solution was implemented in Lonmin smelter operation and expanded to include monitoring of control systems. Increased uptime and decreased maintenance costs on fans and blowers The overall impact on the stability of the concentrator ultimately led to greater recovery, which is up 1.5%. Throughput increased by more than 10%, consistently reaching maximum design capacity. The Digital Mine advanced controller stabilized the pH control in the absorber 1.5% greater recovery in slag plant Lonmin is the third-largest producer of PGM (Platinum Group Metals) in the world. In 2007, platinum prices were at an all-time High. Lonmin wanted to maximize efficiency and unlock any hidden capacity in its process. Deploy GE’s Operations Optimization to increase efficiency and monitor control systems 1 Establish groundwork for greater collaboration between Lonmin and GE’s Industrial Internet software 2 Deploy GE’s Operations Optimization to maximize efficiency and unlock hidden capacities Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 61. 61 Customer Challenge Action Solution Architecture Results Collaborate with GE Digital and MCM to jointly address the opportunity for significant recovery improvements Deploy GE Digital Mine’s CLPM Solution and Operations Optimization solutions Highlight controllers that are deteriorating and, as a result, engineers can focus their efforts where it will be most effective Using Operations Optimization solutions, mining process operators can transform real-time machine data into actionable production efficiency metrics These metrics can identify bottlenecks and equipment issues, helping to avoid unplanned downtime, identify bottlenecks and increasing personnel efficiency On average, implementing Operations Optimization solutions can save an average of 5-15% Due to operation inefficiencies and plant constraints, Mopani was struggling to maintain a consistent recovery from the Nkana Concentrator sent to Mufulira’s Smelter. The Concentrator relied on very old manual control philosophies and operation approaches unable to account for concentrator feed upsets. This was causing significant strain in the plant and as, a result, the plant was losing significant revenue per day. Deploy GE Digital’s full suite of software capabilities to address the need in the automation layer, base control layer, and optimization layer 1 Establish groundwork for greater collaboration between Mopani and GE’s Industrial Internet software 2 Optimize processes and improve productivity throughout the copper processing and refining value chain using Digital Mine solutions Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 62. 62 Customer Challenge Action Solution Architecture Results Collaborate with GE on Operation Optimization powered by Predix Deploy GE’s Operations Optimization GE’s Digital Mine’s solution was to evaluate and optimize 20 loops in grinding and flotation areas, followed by a continuous monitoring phase 50% sump overflow reduction 20% less gold in tailings in flotation circuit 14% more gold in flotation circuit concentrate Equal to production increase of USD900K/year Contributed to 1.5% recovery increase Less wear and tear and increased efficiency of pumps with level consistently above 50% The gold producer plant had large variability in sump levels which caused sump overflows even when the valve was closed. Equipment inefficiency and loops that were failing to reach set point or were unstable also plagued the plant Deploy GE’s Operations Optimization to discover root cause of sump overflows and failing loops 1 Establish groundwork of GE’s Industrial Internet software and the gold producers’ operations system 2 Deploy GE’s Operations Optimization reduce sump overflow and increase equipment efficiency Gold Producer Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 63. 63 Customer Challenge Action Solution Architecture Results Collaborate with GE’s Operation Optimization powered by Predix Deploy GE’s Operations Optimization GE’s Digital Mine solution was implemented on one of the milling circuits to stabilize the circuit and optimize throughput Increase average throughput by more than 5.5% Decreased power consumption per ton of material fed by almost 2% Decreased density variation of the cyclone feed Operations Optimization proved that it could control the milling process to better handle disturbances within operational and physical constraints The company was losing potential revenue as a result of sub-optimal throughput and efficiency in milling circuits. The senior metallurgist wanted to improve and stabilize grind quality, improve throughput, decrease energy costs, and increase revenue. Although there was a control strategy in place, it required a significant amount of manual intervention. Deploy GE’s Operations Optimization to replace manual intervention and improve throughput. 1 Establish groundwork of GE’s Industrial Internet software and the company’s control strategy 2 Deploy GE’s Operations Optimization to increase average throughput Mining Company Automotive Chemicals Food & Beverage Mining Oil & Gas Power Generation Manufacturing NA LATAM Europe MENAT SSA APAC China Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix
  • 65. 65 1) Excursion and anomaly management 2) Equipment monitoring and analysis 3) Process Surveillance 4) Knowledge repository … best practice sharing • Unplanned production deferrals • Multiple tools for process surveillance • Limited early warning of plant threats APM on Predix + O&G extensions providing fleet-wide insights for real-time visibility of global plant operations Reduced production deferrals Contributing to 2-4% higher global operations efficiency Improved safety, engineering productivity, data visibility and efficient decision making Connected Optimized Insights Largest APM deployment on Predix at scale covering systems + platforms Machine learning + digital twin analytics Full deployment … cover 400-600 assets and asset classes, deployed 1MM+ tags Next Steps: Expansion into reliability management + inspection Customer Challenge Solution Outcomes Events, alerts, workflows $100MM+ bottom line impact per 1% efficiency improvement Asset Performance Management for Upstream Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax GE Value : $~30 MM orders over ~6 years Approved for External
  • 66. 66 Customer Challenge Action Solution Architecture Outcomes Existing asset management strategy did not support remote asset monitoring, as it consisted largely of manual processes, siloed data, individual decision-making, untraceable knowledge and activities Creates Sustainable Operations with Intelligent Asset Strategies Santos GLNG partnered with GE Digital to support their shift towards an intelligent asset performance management (APM) strategy Santos GLNG implemented GE Digital’s Asset Performance Management suite, with the plan to build dashboards containing information relevant to production, reliability, and integrity engineers Implement GE Digital’s Asset Performance Management suite to enable an intelligent asset strategy 1 Engineers in central operations center able to use technology to communicate with the field for better decision- making, faster response and active support Reduction in field travel and operating expenditures Improvement in productivity, and robust and sustainable operations Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Establish a super-user group with power user training to learn how to design asset policies and strategies that help automate, alert, and recommend how equipment is operated, monitored, and maintained 2
  • 67. 67 Customer Challenge Action Solution Architecture Outcomes Long lead times between inspection, recommendation, final validation & approval. Caused by fixed equipment inspection program being reactive, no standardized procedures and practices, and heavy reliance on third- parties, as well as Manual data processing and no integration across systems. Using Risk Based Inspection to Integrate Asset Information Across Multiple Sites Sinclair collaborated with GE Digital APM (formerly Meridium Enterprise APM), to implement a phased solution across two refineries To maximize the success of the GE Digital APM solution, Sinclair made additional investments to upgrade IT hardware and internet capabilities, create company-wide policies, formalize the inspection program and develop training Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Integrate asset and procedural information to create program and data consistencies access across the enterprise 2 150+ inspection procedures formalized All required asset information immediately available across the enterprise Seamlessly integrate the principles / requirements of API 580/581 into decision- making and planning processes for inspections Ensure corrosion rates, remaining life, and inspection intervals were calculated for every thickness inspection Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Provide efficiency and transparency through APM reporting and dashboard capabilities 3
  • 68. 68 Customer Challenge Action Solution Architecture Outcomes Partner with GE Digital to convince even the most experienced operators of APM’s value Deploy SmartSignal on premises to detect equipment problems before they occur, affording scheduled downtime and cost control Undergo systemic cultural shift to ensure people and processes enable digital transformation Saves $670M/yr of unscheduled maintenance* Save $6.7MM/yr in lost production opportunity* Cohesive, progressive culture endorsing digital transformation Reduce unplanned downtime and shift maintenance from reactive to proactive while inducing cultural change to embrace digital transformation Implements GE’s SmartSignal for proactive maintenance and embraces digital transformation Leading Oil & Gas Manufacturer Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement GE SmartSignal to increase uptime, decrease cost, and reduce operational risk 1 Reshape company culture to support thorough digital transformation. 2
  • 69. 69 Customer Challenge Action Solution Architecture Outcomes GE and large IOC form partnership to deploy solution that pulls data from millions of devices across a large fleet of assets securely and at high speed The GE Digital solution provides one, unified data layer for real time analytics and visualization for 4MM+ tags of data coming from wells, plants, treating facilities, & offshore platforms Increased data visibility for improved decision making efficiency Decreased data analysis time across fleet Large IOC needed solution capable of aggregating 4MM+ tags – GE can support 20MM tags Lack of data aggregation capabilities from 40 separate systems. Need centralized database to enable comprehensive data analysis Centralize big data for real-time data visibility Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Healthcare NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Major IOC Centralized data collection and aggregation from 40 systems provides increased visibility into real-time data 1 Enables comprehensive asset data analysis and more rigorous data management 2
  • 70. 70 Customer Challenge Action Solution Architecture Outcomes Major IOC partnered with GE to support its business transformation goals: Eliminating unplanned downtime & production shortfalls Improving collaboration between affiliates and headquarters Cultivating a proactive culture GE’s Asset Performance Management Solution currently monitors 76 shaft lines (210 pieces of equipment) with more than 6000 sensors Annual savings of $40- 50MM Reduction of catastrophic asset failures by 100% Offsets 10% of total oil production losses (beyond asset failures alone) Increased critical asset life Catastrophic asset failures (7-10 per year) causing costly unplanned downtime & significant production losses. Use of predictive analytics for early failure prediction and to minimize unplanned downtime Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Predictive analytics drive model-based condition monitoring 1 Understand pending issues before becoming production problems to decrease unplanned downtime and production losses 2 Reducing catastrophic asset failures with APM
  • 71. 71 Customer Challenge Action Solution Architecture Outcomes Deploy OpShield perimeter units into the reference architecture for all production sites Deploy OpShield field units to all unconventional drilling operations Integrate with current SIEM Gained visibility into OT security threats Immediate notification to specific threats against devices in their environment All data managed from central SOC and aggregated with all other Cyber threats for complete security picture No visibility to traffic in production network Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deploy OpShield in tap mode to utilize firewall (Juniper) Span port and train visibility while sitting above the layer 3 DMZ within OT 1 Roll out to include 1 perimeter unit to each site with unconventional drilling needing additional field units for each pumping location (estimated 500+) 2 Protecting machines is smart business
  • 72. 72 Customer Challenge Action Solution Architecture Outcomes 2013: Gap analysis of oil rigs 2014: Wrote policies and began training for compliance to IEC 2015: 6 rigs certified as compliant to IEC Visibility into communications on oil rigs across the globe Enforcement of policy to vendors Centralized security management from Houston, TX SOC No control over policy or downtime on rigs Major IOC Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Generation Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China OpShield Deployment: Initially North South traffic to oil rig through perimeter on each rig. Phase 2 to include monitoring all traffic with field units 1 Training and Ongoing Support: Policy documented and personnel trained. Process Control Domain team now used as cyber experts for all Operational cyber issues 2 Protecting machines is smart business
  • 74. 74 Customer Challenge Action Solution Architecture Outcomes A2A was planning to mothball some of their combined cycle gas plants. GE proposed a solution for greater flexibility at these sites to make them more competitive in the market. GE’s advanced software solutions along with AGP upgrade allowed A2A to improve plant responsiveness. A2A is now better able to meet fast- changing grid demands. Achieved 65 MW per GT Min load level Minimized fuel start costs Load ramping at up to ±50 MW/min, 2.5 X normal rate GE’s Operations Optimization software solution was installed at four power plants in Lombardia and at the Chivasso power plant. 1 AGP hardware upgrade. The software solution enabled the hardware upgrade to be monetized 2 Implement Operations Optimization to increase power plant flexibility Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax “Our fleet, including at our other two combined-cycle power plants in Cassano and Sermide, will reap the benefits of GE’s advanced software solutions.” — Valerio Camerano, CEO, A2A A2A, the largest Italian multi-utility company, needed to modernize their power plants to be more responsive to changing grid demands and boost productivity in a competitive market.
  • 75. 75 Advanced Meter Insight (AMI) Challenge • AusNet Network Services, Victoria, Australia’s largest diversified energy infrastructure company came under regulatory compliance pressure from a mandate to modernize aging electric meters to smart meter networks. Solution • Following DB Results’ advice, AusNet trusted GE’s technology to centralize data integration on a single, holistic platform that significantly enhanced data visualization and empowered more efficient demand response. By leveraging the machine learning, artificial intelligence and semantic data modeling of GE’s product portfolio, AusNet was able to provide a reliable, accurate single source of truth to retailers and regulators. Results • GE’s technology helps ensure network and meter uptime by providing a single pane of glass for ICT teams and operators to be able to see asset status in real-time. Before deploying GE’s solution, AusNet would incur unnecessary expenses in sending multiple truck rolls 300-400 miles out into the field to investigate potential network or meter faults. “By leveraging GE’s technology, we’re able to help our utilities customers quickly unify and interpret complex data feeds from smart metering and grid operations, proactively forecast asset performance and lifespan and provide predictive servicing of critical expensive assets.” — Matt Nidd, Systems Integration Lead, AusNet Services at DB Results Accurate meter performance data on a daily basis for 20 market retailers. 700K meters
  • 76. 76 Customer Challenge Action Solution Architecture Outcomes Existing maintenance system wasn’t able to keep up with regulatory requirements and the company’s vision for implementing a world- class maintenance strategy Reduce Asset Failures with APM Basin Electric collaborated with GE Digital’s APM (formerly Meridium Enterprise APM), to implement a new calibration management system. Integrate multiple data sources and improve the user interface, to provide technicians with a single source of the truth for calibration, Implement GE Digital APM solution (Formerly Meridium Enterprise APM) 1 Integrate multiple data sources and enable processes to be digitized with APM solution 2 10% reduction in asset failures $20K annual savings in productivity Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other NA Europe MENAT LATAM APAC China Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix User Interface simplified and provided as a universal point-of- access for all technicians to locate and update instrument calibration information 3
  • 77. 77 Customer Challenge Challenge Solution Outcomes Integrate data from 2 million smart meters and 30 network systems BC Hydro gains contextual insights from two million smart meters Advanced Meter Insight (AMI) from 2 million smart meters Data architecture to quickly and easily integrate data from 2 million smart meters, 5,000 relays, 2,000 routers and 30 different operational and IT systems including homegrown and legacy systems Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Global Asset Performance Management Predix Powered App* ServiceMax Cyber Security GE’s core technology enables operators at BC Hydro to effectively and efficiently triage hundreds of millions of data elements every day Leadership recognized that without the right technology, it would face significant challenges integrating and analyzing such a large volume of data from so many different sources *Heritage Bitstew customer
  • 78. 78 Customer Challenge Action Solution Architecture Outcomes Bord Gais required condition-based monitoring to mitigate unplanned downtime Installed APM, featuring 141 sensors across Whitegate, offering operational recommendations while providing consolidated view of plant performance Implemented Advanced Controls OpFlex, powered by Predix, to deliver enterprise visibility and data-driven insight €2,28MM positive financial impact from cost savings and cost avoidance 21 catches of impending component failure by APM system for constant plant availability European regulations demanding greater renewable energy production created grid challenges at Whitegate plant Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Implement APM and Advanced Controls, powered by Predix 1 Detect impending component failure and heighten outage management efficiency 2 Leverage APM and Advanced Controls, powered by Predix, to surmount grid challenges
  • 79. 79 Optimize Availability Challenge Bruce Power, operator of the world’s largest nuclear generating facility, had more scheduled maintenance activities than capacity, resulting in delays. Provides 15% of Ontario’s power. Solution Bruce Power identified and implemented maintenance-related work-process improvements through Asset Performance Management (APM) from GE Digital to increase availability while continuing to meet the company’s high safety standards. Results By continually identifying opportunities for maintenance-related work-process improvements with GE Digital’s APM, Bruce Power increased the life of existing assets, improved plant reliability and availability and increased the amount of power pumped into the grid. As a result of one of its units surpassing 500 days of continuous operation . Bruce Power was recognized as the top performing multi-unit CANDU plant in the world by the Institute of Nuclear Power 500 days of continuous operation at one unit 30% lower cost than the average price of electricity
  • 80. 80 Customer Challenge Challenge Solution Outcomes Increase efficiency for largest independent steam power plant in Pakistan running on expensive furnace oil Achieve greater asset uptime and identify and reduced planned downtime A distinct need to meet growing energy demands in Pakistan while controlling fuel and other operating costs APM resulted in 1% efficiency improvement, $5MM value per year Operations Optimization for coal resulted in 1% efficiency improvement, $5MM value per year Operations Optimization for gas resulted in 1% efficiency improvement, $7.5MM value per year $18MM/yr customer value … total value over contract period >$200MM Operations optimization drives 4% efficiency increase with Digital Twin APM & Operations Optimization was rolled out at 1.3-gigawatt plant powered by 4 Ansaldo steam turbines 1 Physics based expertise & analytics to deliver customer value 2 Increase efficiency of existing hardware in Hubco’s aging installed base 3 Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 81. 81 1. Upgrading Invenergy’s legacy controls 2. Up-grading, protecting network security with Opshield, a cutting-edge purpose- built security solution for industrial and process control environments 3. Software maintenance, updates, and patches for the duration of the ten-year term. “As online threats multiply and the electric grid goes digital, cyber security is a top priority for Invenergy,” said Jim Shield, EVP and CCO at Invenergy. One of largest Cyber Security agreements in history of Industrial Internet Leveraging GE’s Cyber Security across Entire 10+ GW Wind Fleet and Develop Framework to Add to Future Farms Power & Utility Renewables Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax Cyber Security Collaboration with GE and Invenergy to develop long-term, enterprise-wide cyber security partnership that meets Invenergy’s operational needs. • NERC/CIP Compliance • Avoided penalties • Avoided downtime due to Cyber-attack • Protection of valuable information and IP from malicious access and disclosures Customer Challenge Solution Outcomes
  • 82. 82 Grid Reliability Challenge Kahramaa is the sole transmission and distribution system owner and operator for the electricity and water sector in Qatar. They had an ambitious business goal to identify and prioritize maintenance and asset replacement based on risks related to the current condition of all electrical assets across their distribution substations. Solution Kahramaa worked with GE to implement an APM system that could provide consistent analytics for all assets, recommendations for action based on condition and risk, and provide comprehensive, fleet-wide reporting. Results With the system in place, Kahramaa is now able to analyze the condition of their grid-wide assets. The number of substation faults have been reduced by more than 50% and Kahramaa achieved an ROI on the system of 180% after 2 years of implementation. 11,300 distribution substations 150K assets 12 asset types 50% Reduction in equipment failure
  • 83. 83 Customer Challenge Action Solution Architecture Outcomes Install OpFlex control software on a 6B gas turbine for the first time ever Specific software installed includes AutoTune, Turndown, Variable Peak and Smart Inlet Bleed Heat These Advanced Controls solutions deliver broad operational flexibility across all plant operation modes by expanding operating envelope Lower minimum part load, reduce fuel costs and improve maximum power output while maintaining emissions compliance 60% turndown to 40% load 110% emissions compliant peak load 2% fuel savings during part load operation Deploy OpFlex for greater operational flexibility and fuel savings Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix Deploy OpFlex control software to run gas turbines at competitive levels 1 Set emissions limits while letting turbines control maximum performance within those limits 2 Place Mainova in a more profitable market position 3
  • 84. 84 Customer Challenge Challenge Solution Outcomes Improve operating efficiency in its power production across 48,000 megawatts of generation capacity Balance maintenance requirements of its GE units among the NRG fleet with a need to maximize power output to meet the needs of bulk power markets NRG achieves optimal balance between asset life and performance to maximize profitability 2-3% output improvement* ZERO impact to plant outage schedule* Incremental $5MM customer revenue potential per 32K hours * Operations efficiency, flexibility & emissions control Operations Optimization to dynamically review gas turbine operations, adjust operating conditions and key set points 1 Operate plants above baseload conditions safely, banking MW hours to take advantage of peak market prices 2 “Look ahead” approach identifies optimal maintenance windows, delivers control over tradeoff between asset maintenance and opportunities 3 * Projected estimates based on GE modeling and historical PJM energy pricing Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax
  • 85. 85 Customer Challenge Challenge Solution Outcomes India RRF regulatory requirements Turbine data availability and gain closed-loop control, unreliable site connectivity GE delivers Outcome as a Service for 94% forecast accuracy 94% forecast accuracy, 6% better than industry “best” benchmark Reduced imbalance penalties of $126K per farm annually Power forecasting minimizes imbalance penalties Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Operations Optimization Automation Brilliant Manufacturing Cyber Security Predix NA LATAM Europe MENAT APAC China Operations Optimization pilot on one wind farm, 44 WTG and 70 MW 1 On-premises and cloud hybrid architecture addressed network connectivity challenges 2 New wind power forecast algorithm to predict outcomes 1-4 hours in advance 3 Quality and resolution of weather data for forecast accuracy
  • 86. 86 Customer Challenge Challenge Solution Outcomes Maintain reliable operation of the distribution network with increase in DER such as solar PV and battery storage PG&E maintains reliable operation of the distribution network This digital solution will help PG&E optimize the grid for better management and increased efficiency Distributed Energy Resource Management (DERM) GE’s DERM software to demonstrate look-ahead capabilities and optimization of a portfolio of DERs 1 Real-time monitoring and coordinated operation of DER assets such as storage and distributed solar 2 Communications based on IEEE 2030.5 standards to enable coordination with third- party DER aggregators 3 More than 2,700 MW of installed DG capacity and growth rate of ~1 new solar customer every seven minutes Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Global Asset Performance Management Predix Powered App* ServiceMax Cyber Security * GE DERM Solution has a roadmap to Predix, current solution is not Predix Powered
  • 87. 87 Customer Challenge Action Solution Architecture Outcomes PSEG leadership recognized value of leveraging plant data to inform operational decisions Install Operations Optimization in PSEG’s Linden plant to capture sensor data and apply advanced analytics for more effective decision making M&D Center created to monitor PSEG’s KPIs, including system availability, thermal performance and operational flexibility Top quartile in heat rate and reduced production costs Minimized fuel start costs Improved reliability by 1% in Year 1, worth $2MM value Generate affordable, reliable power given highly volatile market conditions Implement APM & Operations Optimization to increase reliability and cut cost Power & Utility Oil & Gas Transportation Aviation Mining Manufacturing NA LATAM Europe MENAT APAC China Asset Performance Management Predix Powered App ServiceMax Improve performance with Operations Optimization’s alerts of anomalies and cloud-based insight 1 Increase operational flexibility and reliability in the process 2
  • 88. 88 Customer Challenge Action Solution Architecture Outcomes RasGas and GE partnered to address the reliability of three (3) LNG Trains covering GE & Non- GE equipment with GE’s APM Solution The success of the project was evident and GE’s APM solution is expanding to cover the entire plant by monitoring and connecting 2,300+ assets with over 65,000 GE and Non-GE devices. Cost optimization and reduction in overall expenditures, while maintaining emissions controls. Use of analytics for early failure prediction & the ability to identify areas to optimize & reduce waste. $2.47MM in outage saving Increased availability to 99.996% Reduced outage duration, increased period between maintenance intervals and extended production asset lifetime APM improves reliability and availability of critical assets Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Leverage analytics for early failure prediction & waste reduction 1 Increase productivity & shift from reactive to predictive maintenance for rapid recovery 2 Minimize unplanned downtime and operating costs 3
  • 89. 89 Customer Challenge Action Solution Architecture Outcomes SRP chose GE’s Asset Performance Management (APM) solution to consolidate machine sensor data across 11 plant locations. • 7 Fossil Sites Monitored • 4 Hydro Sites Monitored • 27 Total Units • 500 Monitored Assets Lack of integrated data across multiple plants for optimized outage & maintenance management. A smarter approach to sustained reliability for the most efficient power production possible Annual savings of up to $400,000 per generating unit Shift from unplanned outages to planned outages Significantly reduced maintenance costs Increased availability and optimized asset life Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Integrate data across multiple plants 1 Predict asset performance with real- time operational status of plant equipment 2 Predict asset performance with real- time operational status of plant equipment 3 Getting to no unplanned downtime
  • 90. 90 Customer Challenge Action Solution Architecture Outcomes With GE’s Asset Performance Management solution SSE was able to turn data into actionable knowledge for the operating staff. SSE created an Equipment Performance Center (EPC) to continuously monitor asset health for over 11 different locations, totaling 1,026 assets Numerous technical failures impacting the outturn availability of the generation fleet. Turn data into actionable knowledge for the operating staff Early detection of failures saves > £ 3MM per year Significant reduction in insurance cost ~ £ 7.5MM per year Shift from unplanned outages to planned outages Increased availability and optimized asset life Optimizing equipment performance with APM Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Predictive analytics drive model-based condition monitoring 1 Understand pending issues before becoming production problems 2 Allows proactive action to avoid unplanned outages 3
  • 91. 91 Customer Challenge Action Solution Architecture Outcomes Purchased GE’s Advanced Gas Path solution for Ravenswood and Mackay River facility in Alberta Replaced key turbine parts w/ new components made from advanced materials to extend equipment life Installed OpFlex to ensure robust turbine operation and emissions compliance at increased output levels $900K annual fuel cost savings Mackay River: 10% increase output capacity, 2% increase fuel efficiency Ravenswood: 5% increase output capacity, 1% increased fuel efficiency Cleaner, more viable solutions to meet growing power demand at facilities including Ravenswood, which serves 21% of New York City Install OpFlex and upgrade turbine parts to enable clean, robust power generation Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Transportation NA LATAM Europe MENAT APAC China Global Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix OpFlex Replace turbine parts w/ advanced materials 1 Install OpFlex AutoTune DX and OpFlex Cold Day Performance 2 Ensure resilient, clean operations as weather and fuel supplies vary 3
  • 92. 92 Challenge As their GE turbines were nearing end of life at their Ravenswood and Alberta locations, TransCanada required cleaner, more viable solutions to meet the growing power demands of their constituency, with the Ravenswood location serving over 20% of New York City. Solution TransCanada purchased GE’s Advanced Gas Path solution for the Ravenswood power plant in New York City and the Mackay River cogeneration facility in Alberta, replacing key turbine parts with new components made from advanced materials developed for GE jet engines — essentially extending the life of their existing equipment. GE’s AutoTune DX and Cold Day Performance were installed to obtain even more performance from the hardware, and to ensure robust turbine operation and emissions compliance at the increased output levels even as weather and fuel supplies vary. Results Efficiencies from the engagement with GE would total approximately $900K in annual fuel cost savings or 223,440 decatherms of fuel for the company, as well as new revenue opportunities for Ravenswood in bidding into the power market. The more efficiently produced power displaced less efficient megawatts on the market with cleaner power, reducing overall emissions for the same amount of power generated. Hardware and Software Upgrade Boosts Power Output Mackay River 10% increase in output capacity 2% increased fuel efficiency Ravenswood 5% increase in output capacity 1% fuel efficiency increase
  • 93. 93 Customer Challenge Action Solution Architecture Outcomes Xcel Energy analyzed its process and realized that the existing deployment of GE Digital APM (formerly Meridium Enterprise APM) was being used in siloes and was not fully integrated into workflow and event tracking methodology Meet increased demand while keeping costs down, increased regulations, and a changing workforce. Integrate manual data processing and increase enterprise- wide visibility into data. Improve Efficiency and Accountability by Implementing APM Automotive Chemicals Food & Beverage Heavy Industry Oil & Gas Power Other NA Europe MENAT LATAM APAC China 2,000 hours saved in one year with event assessments tracking and workflow 700 users not manually updating information anymore Increase real-time visibility to data across the enterprise via a dashboard Expand Asset performance Management users from 240 to 700 1 Integrate manual data processing into APM 2 Xcel Energy expanded its APM user base from 240 to 700 to integrate manual workflows into the solution and eliminate manual data processing. Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix
  • 94. 94 Customer Challenge Action Solution Architecture Outcomes Entered proof-of- concept phase at low- impact site Deployed OpShield on a 2X1 combined cycle 525MW turbine Upgrade existing topologies to create reference architecture No capability to control, secure and monitor existing connections for power generation fleet. Goal: Develop a comprehensive cyber security apparatus for existing and future assets Security reference architecture completed for future fleet adoption Immediate visibility into communication flows across the entire control system network Partnership yielded 26 distinct control protocol signatures, which prohibits exploitation of the distributed control system Fleet-level cyber security and control systems for power generation Fortune 500 energy company Automotive Chemical Food & Beverage Heavy Industry Oil & Gas Power Other Asset Performance Management Automation Brilliant Manufacturing Cyber Security Predix NA Europe MENAT APAC China Deployed inline passive mode during normal operations (hot install) 1 Perimeter box deployed in control room supervisory control and data acquisition (SCADA) rack 2 Updated fleet architecture & control systems protocol 3
  • 95. 95 Challenge The power grid architecture in the EU needs to be adapted to accommodate significant production from renewable energy sources, and with a focus on electric vehicle charging. This large European power and utility provider is working to establish a viable micro grid within defined community boundries Solution GE, with a group of consortium partners, drew on three key factors to successfully balance supply and demand in the district: • Next-day forecasts to compare solar energy production with consumption; • Battery storage at key network nodes to offset any intermittency in the supply of solar energy and absorb consumption peaks ; • Incentive for residential and industrial consumers to better manage their consumption. Expected Results This digital solution will help the micro grid integrate renewables, increase efficiency and promote prosumer engagement, all serving to reduce CO2 emissions. Distributed Energy Resource Management (DERM) A Micro Grid solution with a 600 KW capacity. Islanding is when a disconnected part of the power network can sustain continuity of service via connected solar or storage systems for a limited period of time. Major European Power and Grid Provider
  • 96. 96 Distributed Energy Resource Management (DERM) Challenge A large American utility owner was experiencing a substantial increase in the penetration of distributed generation within three of the southern states that it served. The nature of renewable energy is volatile and during low load periods, feeders with high photovoltaic (PV) penetration could exhibit reverse power flows, potentially causing problems with protection systems. Intermittent solar production could also result in voltage swings, increasing the cycling of regulation equipment at feeders and distribution substations. Solution The utility collaborated with the U.S. Department of Energy (DOE) and GE on two pilots: • Leverage sensors, energy boxes and smart meters to integrate DER with the current Distribution Management System (DMS) in order to enhance optimal performance of the emerging distribution system • Identify and mitigate challenges with distributed solar PV using smart inverters and volt-VAr control. The project includes detailed system modeling, combined with Power-Hardware-in-the-Loop verification to compare local vs. centralized management of voltage with utility-scale inverters located in the utility’s service territory. Results Delivery of a Distributed Energy Resource Management System (DERMS) to manage and mitigate the effects of growing distributed, renewable generation and storage capacity on the electrical system. Large Investor Owned Utility Delivery of two DERM projects, working in conjunction with the U.S. Department of Energy (DOE), resulting in a DERM system to manage the impact of growing renewable energy on the grid.