Personal Information
Entreprise/Lieu de travail
Croydon, United Kingdom United Kingdom
Profession
Programme Manager
Secteur d’activité
Government / Military
À propos
Experienced in delivering large scale complex services to public and private sector clients, such as IBM and TfL. Used to working with stringent KPIs, using bespoke CRM solutions, in multi channel contact centre environments. I have worked closely with internal and external Directors including, Finance, Commercial, IT, BPO, Communications, as well as, Programme/Project Managers and Consultants. I have managed numerous aspects of business including Client relationship, IT, Finance, MIS, QA, Operations and Suppliers. I have worked as a Business Analyst and Subject Matter Expert on various high profile/value projects, including the Congestion Charge (LRUC), from bid to implementation and BAU...
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Personal Information
Entreprise/Lieu de travail
Croydon, United Kingdom United Kingdom
Profession
Programme Manager
Secteur d’activité
Government / Military
À propos
Experienced in delivering large scale complex services to public and private sector clients, such as IBM and TfL. Used to working with stringent KPIs, using bespoke CRM solutions, in multi channel contact centre environments. I have worked closely with internal and external Directors including, Finance, Commercial, IT, BPO, Communications, as well as, Programme/Project Managers and Consultants. I have managed numerous aspects of business including Client relationship, IT, Finance, MIS, QA, Operations and Suppliers. I have worked as a Business Analyst and Subject Matter Expert on various high profile/value projects, including the Congestion Charge (LRUC), from bid to implementation and BAU...