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INNOVATE.
OR. 

DIE.







INNOVATION IS THE ONLY

EXCELLENCE YOU REALLY NEED
!
Peter Drucker



“To grow, companies need
to break out of a vicious
cycle of competitive
benchmarking and
imitation.” —W. Chan Kim & Renée Mauborgne,
“Think for Yourself —

Stop Copying a Rival,” Financial Times


EXCELLENCE. INNOVATION.

THE REAL STORY.

The Mess Is The
Message! Period!



What makes
GOD laugh?
People making
plans!
What makes !
me laugh?
“Gurus” (and once-famous CEOs) giving LLLs
(logical linear lectures) on “systems”* of
innovation!



*especially with lots of charts and graphs and Greek

mathematical symbols and little tiny numbers


NOTE: few ideas are more important—and
more honoured in the breach. Innovation is
MESSY

to the extreme. Such an assertion (reality!)
determines the success of innovation
“strategies,” perhaps the wrong word. This
unfolding “story” is one of the most important
in my efforts to alter enterprise thinking.
try it. Try it. Try it. Try it.
Try it. Try it. Try it. Try it.
Screw it up. Try it. Try it.
Try it. Try it. Try it. Try it.
Try it. Screw it up. it. Try it.
Try it. try it. Try it. Screw it
up. Try it. Try it. Try it.
Get mad. Do
something about
it. Now.
The “5Ps” of Innovation Success:



Pissed-off-ed-ness

Passion

pals

Politics [Political skill]

Persistence
Innovation
Truths
“Acquisitions are about buying market share. Our
challenge is to create markets. There is a
big difference.”



—Peter Job, former CEO, Reuters
Characteristics of the “Also rans”*



“Minimize risk”

“Respect the chain of command”

“Support the boss”

“Make budget”



*Fortune, article on “Most Admired Global Corporations”
“Companies have
defined so much
‘best practice’ that
they are now more
or less identical.” 



—Jesper Kunde, Unique Now ... Or Never
“It is not the strongest of
the species that survives,
nor the most intelligent, but
the one most responsive 

to change.” —Charles Darwin
Innovation
Truths
try it. Try it. Try it. Try it.
Try it. Try it. Try it. Try it.
Screw it up. Try it. Try it.
Try it. Try it. Try it. Try it.
Try it. Screw it up. it. Try it.
Try it. try it. Try it. Screw it
up. Try it. Try it. Try it.
What makes
God laugh?
People making
plans!
do things.

“We have a ‘strategic plan.’
It’s called doing things.”
— Herb Kelleher
do them.

A man approached JP Morgan, held up an envelope, and said, “Sir, in my hand I hold a guaranteed
formula for success, which I will gladly sell you for $25,000.”



“Sir,” JP Morgan replied, “I do not know what is in the envelope, however if you show me, and I like
it, I

give you my word as a gentleman that I will pay you what you ask.”



The man agreed to the terms, and handed over the envelope. JP Morgan opened it, and extracted a
single sheet of paper. He gave it one look, a mere glance, then handed the piece of paper back to the
gent.



And paid him the 

agreed upon $25,000.





1. Every morning, write 

a list of the things 

that need to be done 

that day.



2. Do them.

!
drill.!!
!!
“This is so simple it sounds stupid, but it is amazing how few oil people
really understand that you only find
oil if you drill wells.You may think you’re finding it when you’re drawing maps and
studying logs, but you have to drill.”
!
Source: The Hunters, by John Masters, Canadian O & G wildcatter
never, never forget the “it” !
(It’s the PRODUCT, Stupid.)

try things.

“Experiment
fearlessly”





“How to Hit a Moving Target”—Tactic #1
The True Logic* of Decentralization:



6 divisions = 6 “tries”



6 divisions = 6 DIFFERENT leaders = 6 INDEPENDENT
“tries” = Max probability of “win”



6 divisions = 6 very DIFFERENT leaders = 6 very
INDEPENDENT “tries” = Max probability of “far out”/”3-
sigma” “win”



*“Driver”: Law of Large #s





SERIOUS PLAY 

Culture of Prototyping



“Effective prototyping may be the most
valuable core competence an innovative
organization can hope to have.” —Michael Schrage
Think about It!?



Innovation = Reaction
to the Prototype



Source: Michael Schrage
“You can’t be a serious innovator
unless and until you are ready,
willing and able to seriously play.
‘Serious play’ is not an oxymoron;
it is the essence of innovation.” 



—Michael Schrage, Serious Play
“Learn not to be
careful.”


—Photographer Diane Arbus

to her students (Careful = The sidelines, from

Harriet Rubin in The Princessa)
“The key to a great
painting is the nerve,
after weeks of effort,
to ‘bet the painting’ on
the next brush stroke,”
Master musician, San Francisco
Screw. things.

“FAIL, FAIL AGAIN.
FAIL BETTER.”



—Samuel Beckett
“Fail .

Forward. 

Fast.”


High Tech CEO, Pennsylvania







“Fail faster. Succeed Sooner.”



David Kelley/IDEO
Sam’s 

Secret 

#1!
“Reward excellent
failures. Punish
mediocre successes.”



Phil Daniels, Sydney exec
“If people tell me 

they skied all day and
never fell down, I tell them
to try a different mountain.” 



—Michael Bloomberg (BW/0625.07)
“In business, you reward people for
taking risks. When it doesn’t work
out you promote them-because they
were willing to try new things. If
people tell me 

they skied all day and never fell
down, I tell them to try

a different mountain.” 



—Michael Bloomberg (BW/0625.07)
Read This!



Richard Farson & Ralph Keyes: Whoever
Makes the Most
Mistakes Wins: The
Paradox of Innovation
“The secret of fast progress
is inefficiency, fast and
furious and numerous
failures.” --Kevin Kelly
try.

Miss.

try.



READY.

FIRE!

AIM.



Paul Allaire/Xerox: “We are in a brawl
with no rules.”



TP: “There’s [literally] only one
possible answer … Screw
Around Vigorously!
No try. No deal.



“You miss
100% of the
shots you never take.” 



—Wayne Gretzky
“Intelligent people can
always come up with
intelligent reasons to do
nothing.” —Scott Simon
“Andrew Higgins , who built landing craft in
WWII, refused to hire graduates of engineering
schools. He believed that they only
teach you what you can’t do in
engineering school. He started off
with 20 employees, and by the middle of the
war had 30,000 working for him. He turned out
20,000 landing craft. 

D.D. Eisenhower told me, ‘Andrew Higgins won
the war for us. He did it without engineers.’ ” 

—Stephen Ambrose/Fast Company
Innovation:

Get mad. Start Doing
something about it.
Now.


INNOVATE.
OR. 

DIE.
!
END.




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Innovate. Or. Die.

  • 2. 
 INNOVATION IS THE ONLY
 EXCELLENCE YOU REALLY NEED ! Peter Drucker
 

  • 3. “To grow, companies need to break out of a vicious cycle of competitive benchmarking and imitation.” —W. Chan Kim & Renée Mauborgne, “Think for Yourself —
 Stop Copying a Rival,” Financial Times
  • 5. The Mess Is The Message! Period!
 

  • 9. “Gurus” (and once-famous CEOs) giving LLLs (logical linear lectures) on “systems”* of innovation!
 
 *especially with lots of charts and graphs and Greek
 mathematical symbols and little tiny numbers
  • 10. 
 NOTE: few ideas are more important—and more honoured in the breach. Innovation is MESSY
 to the extreme. Such an assertion (reality!) determines the success of innovation “strategies,” perhaps the wrong word. This unfolding “story” is one of the most important in my efforts to alter enterprise thinking.
  • 11. try it. Try it. Try it. Try it. Try it. Try it. Try it. Try it. Screw it up. Try it. Try it. Try it. Try it. Try it. Try it. Try it. Screw it up. it. Try it. Try it. try it. Try it. Screw it up. Try it. Try it. Try it.
  • 12. Get mad. Do something about it. Now.
  • 13. The “5Ps” of Innovation Success:
 
 Pissed-off-ed-ness
 Passion
 pals
 Politics [Political skill]
 Persistence
  • 15. “Acquisitions are about buying market share. Our challenge is to create markets. There is a big difference.”
 
 —Peter Job, former CEO, Reuters
  • 16. Characteristics of the “Also rans”*
 
 “Minimize risk”
 “Respect the chain of command”
 “Support the boss”
 “Make budget”
 
 *Fortune, article on “Most Admired Global Corporations”
  • 17. “Companies have defined so much ‘best practice’ that they are now more or less identical.” 
 
 —Jesper Kunde, Unique Now ... Or Never
  • 18. “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive 
 to change.” —Charles Darwin
  • 20. try it. Try it. Try it. Try it. Try it. Try it. Try it. Try it. Screw it up. Try it. Try it. Try it. Try it. Try it. Try it. Try it. Screw it up. it. Try it. Try it. try it. Try it. Screw it up. Try it. Try it. Try it.
  • 24. “We have a ‘strategic plan.’ It’s called doing things.” — Herb Kelleher
  • 26. A man approached JP Morgan, held up an envelope, and said, “Sir, in my hand I hold a guaranteed formula for success, which I will gladly sell you for $25,000.”
 
 “Sir,” JP Morgan replied, “I do not know what is in the envelope, however if you show me, and I like it, I
 give you my word as a gentleman that I will pay you what you ask.”
 
 The man agreed to the terms, and handed over the envelope. JP Morgan opened it, and extracted a single sheet of paper. He gave it one look, a mere glance, then handed the piece of paper back to the gent.
 
 And paid him the 
 agreed upon $25,000.
 
 

  • 27. 1. Every morning, write 
 a list of the things 
 that need to be done 
 that day.
 
 2. Do them.

  • 29. !! “This is so simple it sounds stupid, but it is amazing how few oil people really understand that you only find oil if you drill wells.You may think you’re finding it when you’re drawing maps and studying logs, but you have to drill.” ! Source: The Hunters, by John Masters, Canadian O & G wildcatter
  • 30. never, never forget the “it” ! (It’s the PRODUCT, Stupid.)

  • 33. The True Logic* of Decentralization:
 
 6 divisions = 6 “tries”
 
 6 divisions = 6 DIFFERENT leaders = 6 INDEPENDENT “tries” = Max probability of “win”
 
 6 divisions = 6 very DIFFERENT leaders = 6 very INDEPENDENT “tries” = Max probability of “far out”/”3- sigma” “win”
 
 *“Driver”: Law of Large #s
 

  • 35. Culture of Prototyping
 
 “Effective prototyping may be the most valuable core competence an innovative organization can hope to have.” —Michael Schrage
  • 36. Think about It!?
 
 Innovation = Reaction to the Prototype
 
 Source: Michael Schrage
  • 37. “You can’t be a serious innovator unless and until you are ready, willing and able to seriously play. ‘Serious play’ is not an oxymoron; it is the essence of innovation.” 
 
 —Michael Schrage, Serious Play
  • 38. “Learn not to be careful.”

 —Photographer Diane Arbus
 to her students (Careful = The sidelines, from
 Harriet Rubin in The Princessa)
  • 39. “The key to a great painting is the nerve, after weeks of effort, to ‘bet the painting’ on the next brush stroke,” Master musician, San Francisco
  • 41. “FAIL, FAIL AGAIN. FAIL BETTER.”
 
 —Samuel Beckett
  • 42. “Fail .
 Forward. 
 Fast.”
 
High Tech CEO, Pennsylvania
 

  • 43. 
 
 “Fail faster. Succeed Sooner.”
 
 David Kelley/IDEO
  • 45. “Reward excellent failures. Punish mediocre successes.”
 
 Phil Daniels, Sydney exec
  • 46. “If people tell me 
 they skied all day and never fell down, I tell them to try a different mountain.” 
 
 —Michael Bloomberg (BW/0625.07)
  • 47. “In business, you reward people for taking risks. When it doesn’t work out you promote them-because they were willing to try new things. If people tell me 
 they skied all day and never fell down, I tell them to try
 a different mountain.” 
 
 —Michael Bloomberg (BW/0625.07)
  • 48. Read This!
 
 Richard Farson & Ralph Keyes: Whoever Makes the Most Mistakes Wins: The Paradox of Innovation
  • 49. “The secret of fast progress is inefficiency, fast and furious and numerous failures.” --Kevin Kelly
  • 52. Paul Allaire/Xerox: “We are in a brawl with no rules.”
 
 TP: “There’s [literally] only one possible answer … Screw Around Vigorously!
  • 53. No try. No deal.
 

  • 54. “You miss 100% of the shots you never take.” 
 
 —Wayne Gretzky
  • 55. “Intelligent people can always come up with intelligent reasons to do nothing.” —Scott Simon
  • 56. “Andrew Higgins , who built landing craft in WWII, refused to hire graduates of engineering schools. He believed that they only teach you what you can’t do in engineering school. He started off with 20 employees, and by the middle of the war had 30,000 working for him. He turned out 20,000 landing craft. 
 D.D. Eisenhower told me, ‘Andrew Higgins won the war for us. He did it without engineers.’ ” 
 —Stephen Ambrose/Fast Company
  • 57. Innovation:
 Get mad. Start Doing something about it. Now.