WILD Network pro-bono leadership coaching
Cohort #1: May 2020 - December 2020
Cohort #2: October 2020 - May 2021
Results Presentation

Pro-Bono Coaching Program Cohort #1 & 2
leadership coaching is a key component for social innovators to achieve
their maximum social impact, without burning out.
Applications Open:
#1: March 30 to April 19, 2020
#2: September 2020
Program Design:
● Intro Session - contracting, identify
key issues
● Coaching (2x month)
● Closing Session - celebrate
accomplishments & go-forward strategies
Program Timelines:
● #1: May 2020 to December 2020
● #2: October 2020 to May 2021
Clients Selected:
● 11 Social Entrepreneurs
● 55 Intrapreneurs
● 43 different organizations
● 22 countries
Coaches Selected:
● 35 professional coaches
● 9 countries

Coaching Results Snapshot
Cohort #1 & #2
Clients actively
participated in 5+
coaching sessions
Hours of coaching
through 531 coaching
sessions
Post-coaching
surveys completed (67
pre-coaching surveys
completed)
Clients said the
program exceeded
their expectations
46
589
57 74%

Journey of Leadership Development Never Ends
Transformational shifts during 6 month coaching engagement
Insight & Awareness
● 92% obtained unexpected insights as a result of
coaching
● 96% indicated coaching helped reflect on my current
attitudes
Goal Attainment
● 88% indicated coaching was central to achieving at
least one goal
Transformation
● 96% agreed through coaching they made progress
toward long-term development goals
● 84% indicated coaching has been a life-changing
experience

Journey of Leadership Development Never Ends
Transformational shifts during 6 month coaching engagement
1. They improved their relationship to feedback. “[I have a] greater ability to put myself in someone else's shoes and see it from
their perspective...an enhanced focus on listening.”
2. They built relationships more strategically. For one leader, the biggest shift was that they started “achieving goals around
increased engagement at higher strategic levels” and “increased impact and recognition.”
3. They focused on developing talent. For one of our leaders, they “designed and started implementing staff mentorship
programs as part of the organization culture”, while acquiring new funding and partnerships to accelerate their upward trajectory.
4. They delegated to the benefit of their mission. “That confidence in myself and confidence in my supervisees can have
exponential impact. Taking a coaching approach to others frees me from "doing" to ‘leading’.”
5. They showed up as leaders.“I understand and practice the meaning of bringing my chair to the table and make sure I make the
best use of my space at the table.”

Change Model and Short-Term Success
Root Causes Need
Resources &
Activities
Implementation
Outcomes
Mechanisms of
Change
Outcomes
Passion for cause
Lack of resources
Lack of buy-in from key
stakeholders
Lack of sustainable
solutions from larger
institutions
Burnout
Inability to scale impact
Inability to institute long
term impact
Inability to delegate
Diminishing opportunities
Coaching with a focus on
developing:
Emotional regulation
Energy
Influence
Productivity
Increased self- awareness
among leaders
Increased energy
Increased resilience
Stronger emotional
regulation
More influence
More productivity
Better emotional regulation
allows for resilience in the
face of challenges
More energy
Leads to more
opportunities being
captured and stronger
cultures
More influence leads to
more strategic buy-in at
relevant levels
More productivity
ultimately leads to more
efficiencies
Improved fundraising
outcomes
Strategic buy-in from
board and employees
Reduce burnout
Sustainable solutions that
can be active in the
community over the longer
term

Main Focus of Coaching
Cohort #1 compared to Cohort #2

Coaching Impact
Seeking Financial Return on the Investion (ROI) of Coaching
ROI tells us how much value (quantified in dollars) we got back
from the money that we put in.
To calculate it, you divide the benefit produced by an investment by the initial cost of the
investment. It’s then expressed as a percentage or ratio.
Energy Influence
Emotional
Regulation
Productivity

Calculating ROI
ROI =
Current Value of Investment - Cost of Investment
Cost of Investment
● Hourly time factors calculated 80% returned productive time and 20% unproductive time
● 48 weeks of ROI (24 weeks during coaching and 24 weeks post-coaching)
● Investment cost an expense for employees to participate in coaching when they could otherwise be working productively in their
assigned roles.
● The hourly rate for employee time was converted to USD, for those not paid in USD.
● The average hourly rate for coaches time factors in variability in global rates, where $125 USD was used for coaching time and
$75 USD was used for any additional meetings.
Assumptions made in benefit calculation

Coaching ROI Cohort #1 & #2
Including an estimated hourly rate of the coaches that
volunteered their time for the program:
Removing coaches' hourly rate because
they contributed their time:
ROI =
$325,710.36 - $109,546.13
$109,546.13 ROI =
$325,710.36 - $30,057.38
$30,057.38
ROI increases to 984%
leader performance improved 197%,
based on the indicators we measured
Journey of Leadership Development Never Ends

Quality of the Coaching Program
positive responses from clients

Pam Muthuuri
This was my first coaching experience and I did not know what to expect.
The coach informed me the sessions were about me and would be driven by
content generated by me, this made me very apprehensive that some
sessions would be filled with silence.
Six months later, there was no moment of silence, in-fact each session went
by so quickly. I have gained tremendously from these coaching sessions. The
sessions provided me with the opportunity to gain insights about myself,
on things that drive me and those that hold me back, recognize and
appreciate successes achieved thus far. Resources shared by the coach,
have introduced me to critical leadership skills and management techniques
that will aid in not only my personal growth but in strategically moving the
company forward.
Thank you WILD and EthicalCoach for this opportunity.
Founder, Global Integrated Innovations

Dr. Roopa Dhatt
Working with a professional coach assisted me in
approaching challenges through an organizational focus.
These coaching conversations were less about fixing the
individual and more about fixing the systems,
surroundings for women leaders to thrive. Shifting my
leadership mindset to frame everything from what is the
best for the organization to how things are linked to
organizational culture.
Co-Founder & Executive Director, Women in Global Health

Ellen Yount
My coaching experience far exceeded my expectations.
Somehow I made it to this point in my career without proper
coaching, but this experience provided me with an
extremely supportive AND constructive environment in
which to step back, assess, reflect on the tough
questions posed and carve out time for thinking from a
360 degree perspective! I also feel very fortunate to have
been matched with a true professional coach. Highly
recommend!
Vice President, MSI, A Tetra Tech Company

Cathi Rodgveller M.S. Ed.
Cindy Biggs is the best coach I can imagine ever having. She is extremely
knowledgeable, as well as kind and empathic. She cares deeply about
providing support as well as helping me grow as a leader and a person. She
has a lot of experience in leadership herself which helped me understand
myself as a leader. She also taught me a great deal about how to help
support my staff to grow in their strengths, and how to support them in
their roles. She also encouraged me to believe in myself, and how I lead.
I care deeply about my staff and want them to feel their best. She
encouraged me to continue to support their self care as well as my own. She
is the best coach ever!
CEO / Founder, IGNITE Worldwide

Maxine Griffin Somerville, MPA, SPHR, SHRM-SCP
When I applied to be a part of the coaching program, I didn’t know
what to expect going in. My coach equipped me with tools to better
delegate and manage those things that take away my attention
from being a strategic leader. I now block focus time each day and
fiercely defend it when someone tries to schedule over that time. I feel I
have experienced coaching in a way that I had never experienced
before. There were sessions when I was very uncomfortable, but
never did make that discomfort impossible and challenging to see
through. For that, I am grateful.
Vice President, Human Resources, Engendered Health

Facia Nyamu
I have been able to review the Woven Link Africa systems and structures pertaining to
communication, risk management and harnessing leadership. I am not only happy with the coaching
process that has further elevated my analytical skills; but also I have a better understanding of
my leadership role in relation to the organisation’s growth and self improvement.
The two key things that have enabled me achieve my coaching goals are:
1. Firstly, the Coach is very professional, insightful and at the same time serene and pleasant.
2. Secondly, Consistency, Resilience, Innovation and Focus have been my success indicators
and will be the future success indicators.
The coaching program has been a great support during the COVID-19 pandemic disruption, not only
for me as a leader, but also an opportunity to support my team, continuously review our strategy and
offering.
I do highly recommend women in leadership to enroll in the WILD Network and EthicalCoach
pro-bono leadership coaching program.
Woven Link Africa, CEO & Senior Consultant (Skills Development Expert)

Jenn Williamson
ACDI/VOCA
This experience really helped me reflect on my leadership style
and values, deepen my communication and management skills,
and identify productive pathways toward achieving my
professional development and management goals.
Initially, I did not think the coaching sessions would be the path to solving
and strengthening my leadership approaches to a greater extent, I have
realized not, and luckily I had a great coach, a great match to my needs, I
got lot from her! I highly recommend colleagues to register for the program.
It is awesome to me!
Ms Prudence Masako
EngenderHealth Tanzania

Amneh Shaikh
CEO, Polly and other Stories
Having a coach, especially during a global pandemic, was really
critical to maintaining focus on my goals. Offering a safe
space to go and talk through issues and receive unbiased
feedback and guidance.
Since beginning my coaching with Joan, she has been an exemplary
leadership coach. She exhibits a unique sense of interest in my life and
her insights and direction are always on target. I felt very supported and
championed in the attainment of my leadership goals. She has been a
vital resource to me and I look forward to our continuing relationship.
Lana Woolf
Co-Director, Edge Effect

Zeddy Bore
Before coaching, I used to spent most of my time working
including weekends, late nights and most times I could get
burnouts. During coaching I learnt that work-life balance is very
important and that I could be more productive if I took good care of
myself. Self-care resonated very well and I started being
intentional with minimum of 7 hours sleep, taking some morning
and evening walks and actually it bore fruits. I got more focused
and more productive. I also spent more time with family because
of prioritizing work and delegating. I am more now more aware of
myself and my surrounding.
This was the first time I experienced coaching and it was much
more than expected at the very beginning. I have received not
only tools to improve my professional and leadership skills but also
continuous support and encouragement to face issues and solve
situations with being emotionally intelligence. Thanks EthicalCoach,
thanks WILD Network, thanks JA Worldwide and THANKS (with
capital letters) to my beloved coach Maria Wade for this amazing
professional and personal opportunity
Paula Pastor Flores
JA Americas
Abt Associates, Operations Manager

Mary Devlin
I highly recommend taking advantage of this opportunity for
coaching. When I started out with my coach, I didn't know
how much I would benefit from the opportunity to be
introspective about my career, think about how I want to
show up as a leader, and learn about how who I am as a
person impacts the work that I do every day. I am so
appreciative of my new perspective about work - how it
is both a professional AND emotional experience, how I
can leverage my strengths in the workplace, and how
taking care of myself can benefit others that I work
with.
We seldom take the time to invest in ourselves. My coaching
experience forced me to do so, in a manner that was also
conducive to my hectic work and home life. The experience
provided me with an opportunity to self-reflect on not just
my career, but also the other components in life that play
a holistic role in my current and future path.
Christina Wheeler
TetraTech - HR Director

Hawa K.
My coaching experience was transformational, and at a point in my life and career where I was
ready for sweeping change and was uncertain if or how to navigate it. Coaching provided me the
space to acknowledge what I wanted, what I didn't, and what my obstacles were to achieving my
vision.
I would highly recommend coaching during periods of anticipated change as it supports examining
past/current behaviours that can be amended to create a path and produce the results one is after.
Experiencing coaching has also made me more self-aware and mindful of how to support,
communicate, and empathize with others in my personal, and professional life.
Thank you EthicalCoach and the WILD Network for the opportunity to take charge of my own
development, for tangible results that have changed my perspective of myself and how I show
up in relationships.
Global
Development
Leader
EthicalCoach and WILD Network has helped me in overcoming my imposter syndrome—my
hesitancy and self-doubt in becoming or being a leader who was always questioning the successes
that I have gained throughout my career. I had gained more confidence and faith in what I can
achieve and it has inspired and motivated me to get out of my comfort zone and take on the
challenge of building my own social enterprise, as I realised what I really wanted to do with my
life during my coaching journey.

Thank You!
The End

Cohort #1
Return Values Measures
Emotional Regulation Energy Influence Productivity
If something doesn’t go my
way I feel as if the weight of
the world is on my shoulders.
I start and end my day as
excited as ever about being a
social entrepreneur/global
development professional.
I believe I can successfully
influence the resources I need
to grow my business/mission.
Weekly, how much productive
time do you estimate you
gained as a result of working
with a coach and taking the
actions you committed to put
into practice?
I easily get emotional and feel
fragile.
I have all the energy I need
everyday to propel my
business/mission forward.
Growing a social
enterprise/impacting in the
global development sector is
much more challenging than I
expected.
I see everything most days as
a frustrating challenge.
I am as creative as I want to
be everyday.
I feel disillusioned and angry
much of the time.