1. CH R I S TOP H E R L. DE VOL
73 Route 129, Unit G Phone: (603) 568-9186
Loudon, NH 03307 Email: chopperdog2006@live.com
Operati o ns / Wareho use M anagement Pro fessi o nal
A top-performing Operations and Warehouse Management Professional with over 20 years of dedicated management
experience and over 15 years of experience in HR management as well as occupational safety and health/facilities
management. Demonstrated capability within the manufacturing and distribution industries in combining effective
operational management and support processes as well as logistics development expertise to deliver substantial
revenue growth in highly competitive business markets. Unparalleled proficiency in providing quality assurance,
customer and client support, vendor qualification, and consummate leadership skills thereby reducing company costs
and increasing efficient operations. Possesses a keen capability of diagnostic analysis that avails a proactive, solutions-
oriented disposition. Adaptable to changing environments and scheduling. Highly accomplished in operational
management and ability to build and maintain relationships. Proven success in developing strategic plans.
Areas of Expertise
Effective Leadership
High-Level Operational Proficiency
Strategic Planning/Analysis
Innovative Solutions
Competitive Intelligence
Change Management
Operations Management
Tactful Communication
Increase Employee Morale
Key Skills Assessment
STRATEGIC COMPANY PERFORMANCE – Develop and implement operational procedures and logistical tactics to
aggressively develop company-wide revenue growth.
PERSUASIVE COMMUNICATION – Committed to coordinating and leading internal teams through the exchange of
knowledge, experience, and goal sharing to optimize strategies and drive profitability.
Professional Experience
PENNY PUBLICATIONS,LLC., LOUDON, NH March 1998 – May 2015
DISTRIBUTION / WAREHOUSE MANAGER
Advanced company objectives by diligently managing a 50,000 sq. ft. distribution center and overseeing all areas
of the production and warehouse operations.
Consolidated company’s labor resources by undertaking the following roles:
Act within capacity as Human Resource manager for Loudon location to oversee and conduct all recruitment,
employee orientation and disciplinary actions for all employees (currently 26 on staff) as well as recruitment
and training of all management staff members.
Act within capacity as Facilities Manager and oversaw all facets of grounds and maintenance of property.
Increased average ROI in less than two years on all approved recommendations through fastidious conduct of
research, development and proposal of new automation for all production lines during tenure as manager for
utmost efficiency and safety.
Ensured an environment compliant with all safety and health regulations by developing and implementing
company’s safety and health programs while working directly with OSHA’s Consultation Program through the NH
DOL.
Awarded SHARP status from 2000 to present and received a formal citation from Governor Craig Benson in 2004
and one from Senator Kelly Ayotte in 2015. In addition, our safety achievements have been featured in several NH
newspapers over the years.
Reduced company costs by well over $1M during tenure as manager since 1998 within role as soledecision
maker for the purchasing of all materials, supplies and service providers for our daily operations and the
maintenance/repairs for our facility and equipment.
Maintained company’s financial integrity by assuming responsibility for creation and management of multimillion
dollar budget annually as well as many other facets of company’s accounting management.
Lessened company’s expenditures by meticulously maintaining inventory management as well as any
reconciliation adjustments and explanations.
2. Christopher L. DeVol Resume, Page 2
Professional Experience
Managed affairs and act as company liaison with the United States Post Office for the mailing of 10,000,000+
publications per year for our customer orders.
PENNY PUBLICATIONS,LLC., LOUDON, NH March 1998 – May 2015
PRODUCTION & OPERATIONS SUPERVISOR
Furthered company’s revenue-generating processes through earnest management and oversight of all areas of
the production and warehouse operations, including supervision of all incoming products and outgoing
shipments.
Increased employee morale, production and output through persistent mentorship and supervision when
providing initial training for all production and warehouse employees (17- 26 employees).
Coordinated company’s payroll services by handling, performing and distributing payroll prior to implementation
of new electronic ADP check system.
Reduced company expenditures by conscientiously troubleshooting and maintaining all material handling
equipment and production equipment.
Lessened company costs by developing, implementing and managing inventory controls.
Education & Distinctions
Bachelor of Business Administration, Business Administration & Management, 3.98 GPA, Granite State College,
Concord, NH, Expected 2017
Associate of Science, Business Management / Computer Application & Networking, 4.0 GPA, New Hampshire
Technical Institute, Concord, NH
Vice President’s Award for Academic Excellence
Member, Phi Theta Kappa Honor Society
Member, National Dean’s List, 2000 – 2002, 2002 – 2004
Certificate, Computers Certification
Certificate, Management Certification