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App cloud bdm days apac

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Salesforce BDM Day Slides

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App cloud bdm days apac

  1. 1. Salesforce App Cloud s.bansal@salesforce.com Sanjay Bansal Director – App Cloud Alliances
  2. 2. Session Objectives By the end of this session, you will be able to…  Understand what Salesforce App Cloud is  Articulate the value and the differentiators  Identify which of your accounts are ready for App Cloud opportunities
  3. 3. A Smarter World Everyone and every thing is connected Mainframe / Terminal Client / Server 100K mainframes 10MPCs AI IoT Mobile Social Cloud mobile phones 6B 75Bsmart things
  4. 4. Three Keys to the Connected Experience Customer DataCustomer EngagementEmployee Productivity
  5. 5. But Building and Delivering Modern Apps is Hard Your Company Resulting from technical complexity and unfulfilled demands Modern Apps Connected Mobile Social App Demand Security Legacy Tech
  6. 6. The Future of App Development Requires a Connected Platform
  7. 7. Amazing Apps Run on the Salesforce Platform force.com Heroku AppExchange Data Management Platform CRM Data IoT & Social Data Platform Applications Sales Marketing Community Analytics AppsService IoTCommerce Quip Force.com Heroku AppExchange Lightning
  8. 8. Features:  Do-it-yourself Benefits:  Ownership of hardware and software  Granular control over infrastructure and networking Features:  Virtual machines  Managed storage  Managed network  Resource provisioning Benefits:  CapEx avoidance  Utility pricing model  Shared physical & network layer security Features: • O/S stack control • Middleware • Basic runtime stack • Increase elasticity control • Developer controlled coding environments • Database resources • Tools for testing • Code in any language Benefits:  Rapid app development  Developer productivity  Add-on Ecosystem On-Premise Solutions Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Features:  Multitenant architecture  Fully managed cloud database  Extended runtime stack  Lightning Builders  AppExchange ecosystem  Public APIs  Trust.salesforce.com Benefits:  Anyone can build apps  Fast visual development  Automatic upgrades  Connected customer data  Single view of all business data Salesforce Platform (PaaS+) Features:  Packaged apps  Cloud-based  Leverages cloud database from underlying platform  May be customizable Benefits:  Dependent upon underlying cloud platform Software as a Service (SaaS) The Cloud Ecosystem Salesforce App Cloud - #1 Platform as a Service
  9. 9. Salesforce App Cloud is Your Fastest Path From Idea to App Idea Legacy App Dev 6-12 Months App Idea Build App with modern frameworks Connected Desktop and Mobile Apps install complex software build app make it mobile & social build & test security buy & setup hardware define user access setup reporting & analytics
  10. 10. Common development platform for launching new apps Apps bring new order to corporate reporting 23 apps developed and launched on Salesforce App Cloud so far and counting Higher safety standards result from analyzing what happened, identifying trends, managing compliance work and helping senior managers lead by example
  11. 11. “Salesforce was attractive as a partner, as the flexibility of its cloud-based platform would allow us to future proof our investment. There was also a huge community we could tap into – both globally and locally – to help us identify and adopt best practices” Paul Foster, Sales Director for Tip Top TipTop streamline Field Sales operations with powerful new app The app combined with a new sales process has boosted efficiency by 20% and reduced each store visit by up to ten minutes It’s future proofed Tip Top’s field sales operations, giving it advanced capabilities and data to optimise performance and sales The intuitive and easy to use user interface sped training which resulted in 100% adoption
  12. 12. “Salesforce helps us build and run apps at any scale” ASDetect, built on Salesforce App Cloud, is an app to detect autism in young children Early detection means early intervention, allowing for the best possible outcome for the child The app is 81% accurate and has the potential to positively impact 1-3 % of the world’s population The app feeds information back into Sales Cloud so OTARC can manage families’ data for a lifetime Cheryl Dissanayake, Director
  13. 13. What does App Cloud Offer? Development Tools Robust Cloud Infrastructure Deployment & Management Tools Platform & Integration Services IoT
  14. 14. Robust Cloud Infrastructure Automatic Upgrades 50 Major Releases (3x /year) Multi-tenant Infrastructure Metadata-based Single Code Base and Shared Infrastructure Open & Extensible Open Architecture 2800+ AppExchange Apps Unbreakable Customizations Integrations and customizations auto-upgraded Visualforce transactions per year 87B 15M Custom Database Tables Apex transactions per year 137B 600M API calls per day
  15. 15. Trust.salesforce.com Transactions Per Quarter Average Page Time Trust: Our Highest Value trust.salesforce.com 323B Transactions in Q2FY17 38% YOY Growth (Q2FY16-Q2FY17) 209ms Latency in Q2FY17 Flat (Reduction) YoY API Web
  16. 16. Extensive Testing and Certification Advantage • Several customer-initiated penetration tests per week! • Hundreds of customer- initiated audits per year • Three major releases a year • Focused penetration testing with every release • Hardened datacenters • Patching and vulnerability management provided by SFDC 5,000+ Financial Services Customers… 16 US Federal Agencies moving to our cloud… Architected for Security Continuously Tested Most Trusted Certifications Most Stringent Customer Sets the Bar
  17. 17. Build Engaging Apps with Integrated Run-time Services Mobile SDK Workflow Engine UI Framework Sharing & Permissions SearchAnalytics Engine Files & Content Management Authentication Collaboration Services Event Log Framework Integration Services API Services
  18. 18. Go Faster with Salesforce Lightning Experience | Builder | Ecosystem Lightning App Builder Lightning Process Builder Lightning Design SystemLightning Components Install or Create Your Own Custom Components Build Beautiful Mobile Apps Employees Love Automate Business Processes Without Any Code Deliver Apps With the Same Look & Feel
  19. 19. Tightly connect any API-accessible data source to Salesforce Integrate in hours with point and click tools and less code Access external data in real-time, without copying data to Salesforce Connect multiple Salesforce instances across your enterprise Salesforce Connect Deliver a connected enterprise app experience
  20. 20. Deliver Fully-Custom Mobile Apps with Mobile Services Identity Private AppExchange Mobile Notifications Visualforce Lightning Components Mobile SDK Mobile Dev Packs Offline Support Geolocation Custom Actions
  21. 21. Build Trusted Apps with Salesforce Shield Deliver a new level of trust Meet compliance in regulated industries Built-in Platform Encryption and archiving of data Extra security layer for your highly sensitive data Real-time, dynamic Transaction Security Mitigate risk with complete user behavior visibility Rich usage analytics with Event Monitoring and Field Audit Trail
  22. 22. Transform Connected Products into Engaging Experiences IoT Cloud Rapid Innovation Low-Code technology accessible to business users Events Per Day 14B Customer Context Combine CRM and device data for IoT decisions Real-Time Engagement Connect any device to systems of engagement
  23. 23. Everyone Deserves a Modern App Boosting productivity, retention, and customer satisfaction Apps HR Customer Supply Chain ITFinanceOps HR Help Desk Employee Intranet Recruiting & Onboarding Performance & Coaching IT Help Desk / Self- Service Community Legacy Applications Consolidation Enterprise Knowledge Identity Management Custom Web / Mobile Applications Business Agility Layer Asset & Facilities Management Financial Shared Services M&A Enablement Customer Loyalty Self-Service Banking Transportation Services eCommerce Flight Management Procurement Vendor Management Transportation Logistics Contract Management Budget Management Contract Management Pricing Billing Management Audit Management
  24. 24. Executive Sponsorship Drive Deep Discovery Understand App Portfolio Deliver Business Value Shift focus to Innovation App Cloud Spark: Delivering a Complete Vision to Execution Plan Value Engagement for Business Projects and Innovation DISCOVERY FINDINGS APP PORTFOLIO PHASED DELIVERY ROADMAP BUSINESS CASE HIGH LEVEL ARCHITECTURE 1 Week 2–3 Weeks 4–6 Weeks
  25. 25. Salesforce Named a Leader in Magic Quadrants by Gartner Enterprise aPaaS, Worldwide and Mobile App Development Platforms Analysts: Paul Vincent, Yefim V. Natis, Kimihiko Iijima, Anne Thomas, Rob Dunie, Mark Driver Analysts: Jason Wong, Van L. Baker, Adrian Leow, Joachim Herschmann This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Salesforce. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Magic Quadrant for Enterprise Application Platform as a Service, Worldwide March 24, 2016 Gartner Magic Quadrant for Mobile App Development Platforms, June 15, 2016
  26. 26. Now that you have met App Cloud Meet the results it delivers • FAST Build apps for customers and employees faster then ever with intuitive visual and programmatic development in the cloud • FLEXIBLE Add an agility layer to modernize complex legacy environments with an open and flexible architecture that’s ready for whatever comes next • FUTURE-READY Create an adaptable and sustainable innovation strategy that includes continuous deployments and seamless auto-upgrades • UNIFIED Unify your stack on a common data model and management services to improve control and visibility • BUSINESS-FIRST Align with business stakeholders through interactive app development and transparency