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9/5/2019
FILL YOUR TALENT PIPELINE:
A BLENDED APPROACH
TO CANDIDATE
GENERATION
2
It is the complex art and science we use to generate enough relevant
candidates (Qualified, Interested & Available) to fill the top of the funnel
to achieve the right conversions into hires.
It is developing and sharing relevant content across multiple
communication channels to engage, entertain and inspire target
audiences.
It must be measurable, heavily tech-enabled and greatly influenced
by other business areas like marketing, sales and data science.
WHAT IS CANDIDATE GENERATION?
WHAT ARE THE TABLE STAKES?
3
CHANGE IS THE NEW NORMAL
THE NEW
‘TALENT ENGAGEMENT’
THE OLD
‘RECRUITMENT’
• Command & control
• Requisition based
• One size fits all
approach
• Undefined brand
• Active candidates
• Inconsistent
• Paucity of data
• Single-channel
• Manual
THE OUTCOMES
 Reduced cost /time to hire
 Improved stakeholder experience
 Better quality of hire
 Lower regretted attrition
 Recruitment prevention
 Internal mobility
 Improved performance
GENERATION &
SKILLS GAPS
NEW TECHNOLOGY,
NEW THINKING
GIG ECONOMY
CONSUMER TRENDS
& THE DIGITAL AGE
• Communities & talent pools
• Segmented approach
• Full talent lifecycle
• Nuanced Employer Brand
• Active & passive candidates
• Consistent
• Data & metrics driven
• Multi-channel
• Tech enabled & AI
HR’S ROLE
We were seen as:
• Order takers
• Reactive – tactical
Then we became:
• Proactive
• Talent advisors
And now we must be:
• Strategic and
embedded
• Business activators
4
Reputation
Understanding and leveraging
current perceptions of your global
brand and how to build more local
advocacy and brand presence to
improve reputation and attraction in
your target markets
Demand
Craft demand and increase your
reach, fully supporting you through
leveraging Cielo’s talent
intelligence to improve the
accuracy of that reach
Experience
Technology, creativity, data and
human interactions to build a
differentiated experience for talent.
People expect experiences to be
consumer-grade and increasingly
simple, mobile-enabled and
personalised
EMPLOYER BRAND: TALENT MAGNETISM
5
QUICK WIN: THE SHOP WINDOW
6
SOURCING: THE KNOWLEDGE IS
WITHIN THE NETWORK
7
VC investments in artificial intelligence,
automation for recruiting point solutions
last year
Consumer grade expectationsTechnological opportunity due to advances
in computing
TECHNOLOGY: EXPERIENCE AT SCALE
$600M
8
QUICK WIN: THE APPLY PROCESS
1 min 4 mins 5 mins
6.25 mins 8 mins 9 mins
of job seekers quit in the
middle of filling out online
job applications because of
their length or complexity.*
60%
If your application takes longer than 10
minutes to complete, you are potentially
missing out on 50% of qualified job
applicants.**
*SHRM **Newton Research
9
Sourcing + Brand = Inefficient & Antiquated
Technology + + Brand = Starving for Candidates
Technology + Sourcing =
Spam and Inefficient
Messaging
Technology + Sourcing + Brand = Talent Magnetism
SOURCING + TECHNOLOGY = ENGAGEMENT
10
1. Technology scales any experience.
Design for experience first, then use
technology to make it scale.
2. Develop great content, then use
programmatic advertising to scale it.
3. Segment candidate experiences based
on their preferences (e.g., speed for
hourly versus rich information for
professionals)
TECHNOLOGY
1. Build focus for your direct sourcing
engine and make the most of it
2. Build a CRM your recruiters LOVE
3. Measure everything! Lead your
sourcing and recruiter teams with
numbers
SOURCING
1. Think of it as demand generation. Make
sure your jobs and culture are one’s
great talent want
2. Throw out the relics – starting with job
descriptions, career development
frameworks & careers websites
3. Craft a personalized experience for the
right talent
EMPLOYER BRAND
WHAT ARE THREE STEPS TO IMPROVE YOUR
CANDIDATE GENERATION?
11
• Align with the broader customer and corporate goals. Measures your
candidate generation success by the right talent delivering on those goals.
• An integrated dashboard needs to resonate across multiple business drivers –
cost, growth and risk. For example:
HOW TO MEASURE SUCCESS
Success 1.0 Success 2.0 Success 3.0
Cost of hire
Time to hire
Retention
Quality of hire
Mobility & engagement
Diversity & Inclusion
Bottom line performance
Company reputation
Business sustainability
12
7 THINGS TO REMEMBER
Social &
Business
Networks
Direct
Sourcing
PR:
Influencers &
Advocators
Advertising
YouTube,
webinars &
embedded
content
Job boards,
network,
aggregators
Talent pools &
communities
Events, direct &
digital
0 1 Full Talent Lifecycle
0 2 Total Talent & Gig Economy
0 3 Brand Convergence
0 4 Personalization, Automation & Ai
0 5 Experience Design Thinking
0 6 Purpose-led Brands
0 7 Cost The Value | Value The Cost
© Cielo, Inc. | Confidential and Proprietary
Cielo is the world’s leading strategic
Recruitment Process Outsourcing (RPO)
partner and industry innovator delivering
RPO, Total Talent Acquisition, consulting
and executive search services in 95+
countries. We design comprehensive,
people-centric solutions and leverage
Cielo TalentCloud – our award-winning
technology suite featuring CRM, AI,
automation and analytics capabilities –
to help our clients find, attract and hire
the specific talent to move their
businesses forward. To learn more,
visit cielotalent.com.
Thank you!

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Fill Your Talent Pipeline: A Blended Approach to Candidate Generation

  • 1. 9/5/2019 FILL YOUR TALENT PIPELINE: A BLENDED APPROACH TO CANDIDATE GENERATION
  • 2. 2 It is the complex art and science we use to generate enough relevant candidates (Qualified, Interested & Available) to fill the top of the funnel to achieve the right conversions into hires. It is developing and sharing relevant content across multiple communication channels to engage, entertain and inspire target audiences. It must be measurable, heavily tech-enabled and greatly influenced by other business areas like marketing, sales and data science. WHAT IS CANDIDATE GENERATION? WHAT ARE THE TABLE STAKES?
  • 3. 3 CHANGE IS THE NEW NORMAL THE NEW ‘TALENT ENGAGEMENT’ THE OLD ‘RECRUITMENT’ • Command & control • Requisition based • One size fits all approach • Undefined brand • Active candidates • Inconsistent • Paucity of data • Single-channel • Manual THE OUTCOMES  Reduced cost /time to hire  Improved stakeholder experience  Better quality of hire  Lower regretted attrition  Recruitment prevention  Internal mobility  Improved performance GENERATION & SKILLS GAPS NEW TECHNOLOGY, NEW THINKING GIG ECONOMY CONSUMER TRENDS & THE DIGITAL AGE • Communities & talent pools • Segmented approach • Full talent lifecycle • Nuanced Employer Brand • Active & passive candidates • Consistent • Data & metrics driven • Multi-channel • Tech enabled & AI HR’S ROLE We were seen as: • Order takers • Reactive – tactical Then we became: • Proactive • Talent advisors And now we must be: • Strategic and embedded • Business activators
  • 4. 4 Reputation Understanding and leveraging current perceptions of your global brand and how to build more local advocacy and brand presence to improve reputation and attraction in your target markets Demand Craft demand and increase your reach, fully supporting you through leveraging Cielo’s talent intelligence to improve the accuracy of that reach Experience Technology, creativity, data and human interactions to build a differentiated experience for talent. People expect experiences to be consumer-grade and increasingly simple, mobile-enabled and personalised EMPLOYER BRAND: TALENT MAGNETISM
  • 5. 5 QUICK WIN: THE SHOP WINDOW
  • 6. 6 SOURCING: THE KNOWLEDGE IS WITHIN THE NETWORK
  • 7. 7 VC investments in artificial intelligence, automation for recruiting point solutions last year Consumer grade expectationsTechnological opportunity due to advances in computing TECHNOLOGY: EXPERIENCE AT SCALE $600M
  • 8. 8 QUICK WIN: THE APPLY PROCESS 1 min 4 mins 5 mins 6.25 mins 8 mins 9 mins of job seekers quit in the middle of filling out online job applications because of their length or complexity.* 60% If your application takes longer than 10 minutes to complete, you are potentially missing out on 50% of qualified job applicants.** *SHRM **Newton Research
  • 9. 9 Sourcing + Brand = Inefficient & Antiquated Technology + + Brand = Starving for Candidates Technology + Sourcing = Spam and Inefficient Messaging Technology + Sourcing + Brand = Talent Magnetism SOURCING + TECHNOLOGY = ENGAGEMENT
  • 10. 10 1. Technology scales any experience. Design for experience first, then use technology to make it scale. 2. Develop great content, then use programmatic advertising to scale it. 3. Segment candidate experiences based on their preferences (e.g., speed for hourly versus rich information for professionals) TECHNOLOGY 1. Build focus for your direct sourcing engine and make the most of it 2. Build a CRM your recruiters LOVE 3. Measure everything! Lead your sourcing and recruiter teams with numbers SOURCING 1. Think of it as demand generation. Make sure your jobs and culture are one’s great talent want 2. Throw out the relics – starting with job descriptions, career development frameworks & careers websites 3. Craft a personalized experience for the right talent EMPLOYER BRAND WHAT ARE THREE STEPS TO IMPROVE YOUR CANDIDATE GENERATION?
  • 11. 11 • Align with the broader customer and corporate goals. Measures your candidate generation success by the right talent delivering on those goals. • An integrated dashboard needs to resonate across multiple business drivers – cost, growth and risk. For example: HOW TO MEASURE SUCCESS Success 1.0 Success 2.0 Success 3.0 Cost of hire Time to hire Retention Quality of hire Mobility & engagement Diversity & Inclusion Bottom line performance Company reputation Business sustainability
  • 12. 12 7 THINGS TO REMEMBER Social & Business Networks Direct Sourcing PR: Influencers & Advocators Advertising YouTube, webinars & embedded content Job boards, network, aggregators Talent pools & communities Events, direct & digital 0 1 Full Talent Lifecycle 0 2 Total Talent & Gig Economy 0 3 Brand Convergence 0 4 Personalization, Automation & Ai 0 5 Experience Design Thinking 0 6 Purpose-led Brands 0 7 Cost The Value | Value The Cost
  • 13. © Cielo, Inc. | Confidential and Proprietary Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner and industry innovator delivering RPO, Total Talent Acquisition, consulting and executive search services in 95+ countries. We design comprehensive, people-centric solutions and leverage Cielo TalentCloud – our award-winning technology suite featuring CRM, AI, automation and analytics capabilities – to help our clients find, attract and hire the specific talent to move their businesses forward. To learn more, visit cielotalent.com. Thank you!

Notes de l'éditeur

  1. STACEY HARRISON Welcome and thank you for joining us for today’s webinar. We will start by getting a few logistic items out of the way and then straight into our content. First, we do live-Tweet all of our webinar events, and invite you share your questions or comments using the hashtag talentmindset, also be sure to follow us at @cielotalent to get industry news and our latest thought leadership updates. If you have a question for Anne or Kathleen, we will leave time at the end, so please use the onscreen tool to submit those at any point during the presentation. And, finally, the question we receive most often: yes, this presentation is being recorded and will be available via email with the presentation deck tomorrow.
  2. Andy
  3. Andy
  4. Andy
  5. Sourcing and its role in Candidate Generation
  6. Technology is perhaps the most visible part of the trio and certainly prone to “silver bullet” solutions. But when you strip away the fluff and marketing speak, what technology REALLY allows is the scaling of experiences – good or bad. No doubt that the world is changing – technology is improving, over $600 million was invested last year in recruiting point solutions which was mostly used on sales teams to call all of you, and our attention spans are shortening – 2018 was the first year that human beings have a shorter attention span than a goldfish. So navigating the technology landscape to build the right ecosystem of tools can be really confusing, but there are also such simple things to start with, like the apply experience.
  7. TW: I like this format, but can we update the sources and year? 2016 seems out of date...