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Being a Change Agent: Leading IT Transformations
By: Leah Lewis, Director of Cisco Consulting Services, Public Sector
Transforming service delivery requires cultural evolution. To break down barriers and disrupt entrenched processes you need empowered change agents. Leading through any transition requires a steady hand. Leading through an extreme IT makeover requires fortitude, imagination, endurance and courage. Listen and learn as Leah Lewis, the ex-CIO of the State of Colorado shares her transformation stories.