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The Intuitive Collaboration
Experience
Shawn Cardinal
Collaboration CSE
Vancouver - September 30 2014
Cisco Confidential 3© 2013-2014 Cisco and/or its affiliates. All rights reserved.
 Introduction
 What is Collaboration?
...
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
The act of people working together to
reach ...
Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 5
#1 #2
Technology Experience
Technology
Centri...
Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 6
Technology
Centric Approach
to Collaboration
...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
What makes collaboration intuitive?
Simple
Consist...
Cisco Confidential 8© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Story of Making a
Conference Call
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Time
Day in the life of a collaboration experience...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Planning the call
Non-Scheduled
10
I have my
Bridg...
Cisco Confidential 11© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Connected
Scalable Secure
Delightful
Co...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Planning the call - Outlook
Scheduled
12
I schedul...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Planning the call - Browser
Scheduled
13
I want mo...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Planning the call - Browser
Scheduled
14
Now I jus...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Time
Day in the life of a collaboration experience...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Starting a meeting – One Button to Push
18
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Calling someone – Old School v’s Millennials
19
Di...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Dialing should be simple and obvious!
20
Dialing a...
Cisco Confidential 21© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Join from any device, any workplace
• I...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
B2B dialing – some examples
22
Internet
PSTN
E.164...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Time
Day in the life of a collaboration experience...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
During the Call - Presenting
24
Two
considerations...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
During the call – Layouts
25
Our most popular line...
Cisco Confidential 26© 2013-2014 Cisco and/or its affiliates. All rights reserved.
During the call – Layouts
Various layou...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
See Everyone Hear Everyone Personal
HiFi and Spati...
Cisco Confidential 28© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Intelligent Proximity – Content Sharing...
Cisco Confidential 29© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Phone Book Access & Voice Path Re-direc...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Time
Day in the life of a collaboration experience...
Cisco Confidential 31© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco WebEx Web Conferencing
Standards-...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Workflow
32
TelePresence
Media Experience
Engine
P...
Cisco Confidential 33© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Other Considerations
Cisco Confidential 34© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Engaging Physical Collaboration Workspa...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public 35
Simplicity is a consistent user interface
Cisco Confidential 36© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Jabber DX650 DX80
Become familiar with ...
Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
Experience
Software
Hardware
Infrastructure
Networ...
Cisco Confidential 38© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Summary
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See Simplicity, Consistency, Reliability in action...
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One Major Risk to Consider
40
When HDTV came along...
The Intuitive Collaboration Experience
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The Intuitive Collaboration Experience

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The Intuitive Collaboration Experience presentation for Cisco Connect Canada Tour 2014.

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The Intuitive Collaboration Experience

  1. 1. The Intuitive Collaboration Experience Shawn Cardinal Collaboration CSE Vancouver - September 30 2014
  2. 2. Cisco Confidential 3© 2013-2014 Cisco and/or its affiliates. All rights reserved.  Introduction  What is Collaboration?  Story of Making a Conference Call  Plan the call  During the call  After the call  Other Considerations  What’s next for you? Session Outline
  3. 3. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 The act of people working together to reach a common goal. Collaboration
  4. 4. Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 5 #1 #2 Technology Experience Technology Centric Approach to Collaboration
  5. 5. Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 6 Technology Centric Approach to Collaboration User Centric Approach to Collaboration #1 #2 Technology Experience #1 #2
  6. 6. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public What makes collaboration intuitive? Simple Consistent Reliable
  7. 7. Cisco Confidential 8© 2013-2014 Cisco and/or its affiliates. All rights reserved. Story of Making a Conference Call
  8. 8. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Time Day in the life of a collaboration experience 9 Planning the call
  9. 9. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Planning the call Non-Scheduled 10 I have my Bridge Number Let me send it in an invite
  10. 10. Cisco Confidential 11© 2013-2014 Cisco and/or its affiliates. All rights reserved. Connected Scalable Secure Delightful Common In-Meeting Experiences CMR Premises Quick Enablement CMR Hybrid CMR Cloud Collaboration Meeting Rooms Meet Your Way
  11. 11. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Planning the call - Outlook Scheduled 12 I schedule using Outlook Let’s invite people and rooms! Participants simply show up and meeting is ready
  12. 12. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Planning the call - Browser Scheduled 13 I want more options There’s a simple web page I can use… • Invite by email • Invite by calendar event (copy/paste)
  13. 13. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Planning the call - Browser Scheduled 14 Now I just send the email confirmation!
  14. 14. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Time Day in the life of a collaboration experience 15 Planning the call Setting up the call
  15. 15. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
  16. 16. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public
  17. 17. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Starting a meeting – One Button to Push 18
  18. 18. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Calling someone – Old School v’s Millennials 19 Dial a URI Feels like email Matches IM and email experience Scales beyond organization Dial a number Same as dialing a phone Or use address book to look it up Either way, easy and familiar
  19. 19. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Dialing should be simple and obvious! 20 Dialing a number Looking up a contact
  20. 20. Cisco Confidential 21© 2013-2014 Cisco and/or its affiliates. All rights reserved. Join from any device, any workplace • Integrate Cisco TelePresence and Cisco WebEx into one solution • Attend meetings using the most accessible collaboration technology • Improve user experience and productivity
  21. 21. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public B2B dialing – some examples 22 Internet PSTN E.164 Rules! CompanyA CompanyB CompanyC Dial either 56789 or MeetingRoom1 meetingroom1@companyA.com 56789@companyA.com 604-632-6322 bridge1@companyC.com Dial 1-604-632-6322 PSTN call, audio only Dial bridge1@CompanyC.com
  22. 22. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Time Day in the life of a collaboration experience 23 Planning the call Setting up the call During the call
  23. 23. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public During the Call - Presenting 24 Two considerations: 1. Single vs Dual screen? 2. How easy is it to present?
  24. 24. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public During the call – Layouts 25 Our most popular line: The ‘Filmstrip’ Indicates active speaker
  25. 25. Cisco Confidential 26© 2013-2014 Cisco and/or its affiliates. All rights reserved. During the call – Layouts Various layout options • One WebEx user visible at a time ( ) • If WebEx user is active speaker they are shown in larger active speaker window Content from TP system or WebEx sent on separate channel via BFCP, TIP or H.239 1 2 3 4 Up to 9 PiPs Up to 16 PiPs
  26. 26. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public See Everyone Hear Everyone Personal HiFi and Spatial “Intelligent” Speaker tracking BYOD Autosense
  27. 27. Cisco Confidential 28© 2013-2014 Cisco and/or its affiliates. All rights reserved. Intelligent Proximity – Content Sharing Enhanced Meeting Room Experience  Seamless pairing iPhone/iPad/Android  See content  Go back  Take snapshots  “Cisco Proximity” iOS App available on Apple Store and Android App on Google Play
  28. 28. Cisco Confidential 29© 2013-2014 Cisco and/or its affiliates. All rights reserved. Phone Book Access & Voice Path Re-direction Intelligent Proximity - Bluetooth Enhanced Desktop Experience Phone Book Sync “Handsfree” Audio Call History Sync
  29. 29. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Time Day in the life of a collaboration experience 30 Planning the call Setting up the call During the call After the call
  30. 30. Cisco Confidential 31© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Web Conferencing Standards-based Network-based Recording • Playback WebEx recordings in standard formats on multiple devices NBR meeting recordings available in standard format MPEG-4 at the end of the meeting  Web-based player (HTML5 and Flash)  Thumbnail preview of table of contents  Audio map based on active speaker  Full recording or audio only file download  Streaming on any device (PC, Mac, iOS, Android)
  31. 31. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Workflow 32 TelePresence Media Experience Engine Pulse Video Analytics Mobile devices Show and Share TelePresence Content Server Signage Capture Transform Share + = Training/ Education Enhanced Meetings Compelling Use Cases Organizational Communication Real time video collaboration
  32. 32. Cisco Confidential 33© 2013-2014 Cisco and/or its affiliates. All rights reserved. Other Considerations
  33. 33. Cisco Confidential 34© 2013-2014 Cisco and/or its affiliates. All rights reserved. Engaging Physical Collaboration Workspaces Connect with WebEx users anywhere WebEx-enabled Telepresence Share presentations locally Replace the projector Join an audio conferences or dial a phone Common CUCM Dial plan Integrated your BYOD for richer collaboration Intelligent Proximity Not only video….
  34. 34. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public 35 Simplicity is a consistent user interface
  35. 35. Cisco Confidential 36© 2013-2014 Cisco and/or its affiliates. All rights reserved. Jabber DX650 DX80 Become familiar with one product and you know them all! User Interface Refresh Ensuring Consistency Across Cisco Collaboration Product Portfolio DX70 MX700 Touch 10 MX300 SX10 Cisco WebEx
  36. 36. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public Experience Software Hardware Infrastructure Network Experience is more than the User Interface
  37. 37. Cisco Confidential 38© 2013-2014 Cisco and/or its affiliates. All rights reserved. Summary
  38. 38. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public See Simplicity, Consistency, Reliability in action Visit the Collaboration Booth 39 Quiet Room Training-/Board Room/ Auditoriums MX200 G2 – 42’’ MX300 G2 – 55’’ MX700 – 55’’ MX800 – 70’’ Immersive Room TX9000 – 65’’ Full integrated solutions – Easy, consistent and scalable SX20 SX80SX10
  39. 39. Cisco and/or its affiliates. All rights reserved.T-CL-13-I Cisco Public One Major Risk to Consider 40 When HDTV came along…. …there’s no going back!

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