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Enabling people to work whenever and wherever provides an incredible benefit to them around work-life balance – which directly improves job satisfaction, engagement, productivity and loyalty to an employer. Organizations achieve powerful human capital benefits by embracing workshifting including:Attract, engage and retain the best people Reduce absenteeism and“presentee-ism” (presentee-ism meaning someone is there in the office – check the box – but not necessarily engaged and productive) Expand your talent pool beyond local markets
Organizations also gain greater agility and lower business costs by embracing workshifting. Work can be moved from one location to another to take advantage of available or even lower cost labor pools. Teleworking and desk-sharing programs can reduce facility and real estate costs. A more flexible work experience can help the organization recruit and retain skilled employees thus reducing attrition (turnover) costs.Data and applications can be centralized and completely independent of an endpoint device to improve security and compliance, and manageability. And in the event of a business disruption, data, apps and desktops can be made available to workers anywhere on any device to ensure business continuity. Simply put, workshifting is a strategy about moving work to cut costs and delight employees.
Citrix 2012 workshifting index - slideshare
2012 Workshifting IndexMarch 2012
Workshifting: What is it? workshifting (verb) the act of shifting work to more optimal times, locations and resources
• Give people the flexibility to choose the ideal time, place and device for their work• Protect confidential business information to meet privacy and compliance standards• Provide people with uninterrupted access to desktops, apps & data during business disruptions• Reduce real-estate, travel and labor costs through flex-work, telework and alternative workplace strategies• Attract and retain the best people through flex- work, telework and alternative workplace strategies
2012 Global Workshifting IndexResearch backgroundIndependent research of 1100 senior IT decision-makers from eleven countries(Australia, Brazil, Canada, China, France, Germany, India, Japan, theNetherlands, the UK and the USA) carried out by independent third-party pollingcompany, Vanson Bourne, in October 2011.
Workshifting Trend is MainstreamAn overwhelming 93% of organizations will offer flexible work environments for some of their workforce by theend of 2013, up from 37% today. 1% 6% 3% Organizations who: Offer workshifting today 12% 37% Are expanding current workshifting deployment Plan to offer workshifting in the next 12 months Plan to offer workshifting in the next 12 to 24 months Plan to offer workshifting more than 2 years from now 42% Do not plan to offer workshifting Citrix Source: Citrix Global Workshifting Index
Workshifting Adoption RatesCountries have, and will, adopt workshifting at different rates over the next 24 months based on marketmaturity, workplace culture and technological familiarity. Global Average Germany USA Canada Australia Organizations who offer workshifting: Brazil Already Japan UK Already and growingNetherlands Within 24 India months China France 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: Citrix Global Workshifting Index
Drivers for Workshifting GloballyOrganizations are implementing workshifting policies to help reduce business and IT costs, create greaterworkplace flexibility for people, and offer improved support for an increasingly remote and mobile workforce. Reduced IT and/or business costs Greater workplace flexibility for workers Improved support for mobile workforce 0% 10% 20% 30% 40% 50% 60% 70% 80% Source: Citrix Global Workshifting Index
Reduced IT/ Business Costs Global Average India Drivers for Workshifting UK China By implementing workshifting policies, organizations USA Brazil are dramatically improving business productivity and Germany Canada agility while providing freedom, mobility and flexibility Australia for users. Japan Netherlands France 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Greater Workplace Flexibility for Workers Improved Support for Mobile WorkforceGlobal Average Global Average UK UK India China China India USA Canada Brazil Japan Germany USA Canada Australia Australia Germany Netherlands Brazil France Netherlands Japan France 0% 10% 20% 30% 40% 50% 60% 70% 80% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Source: Citrix Global Workshifting Index
Primary Benefits of Workshifting GloballyGiving people the ability to work from anywhere can benefit both people and organizations. It can help improvebusiness agility and productivity as well as allowing the attraction and retention of top talent. Work from anywhereEnable increased productivity Attract and retain top talent Better serve customers 0% 10% 20% 30% 40% 50% 60% 70% 80% Source: Citrix Global Workshifting Index
Primary Benefits of Workshifting Mobility Allows Work From Anywhere Enable Increased ProductivityGlobal Average Global Average UK UK Japan China China India India USA USA Brazil Canada Japan Germany Australia Australia Canada France Germany Brazil France Netherlands Netherlands 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Attract and Retain Top Talent Better Serve Customers Global AverageGlobal Average India India China China UK Canada USA Australia Australia Brazil Brazil USA Canada Germany France UK Germany France Japan Japan Netherlands Netherlands 0% 10% 20% 30% 40% 50% 60% 70% 80% 0% 10% 20% 30% 40% 50% 60% 70% 80% Source: Citrix Global Workshifting Index
Desktop Virtualization can Protect an OrganizationWorkshifting enabled by desktop virtualization can protect your organization from threats while deploying awhole range of mobile workstyles in and out of a traditional office environment. To avert non-complianceMalicious threats (e.g. targeted hacking, etc.) Loss of sensitive information Exposure of private data Wrongful tampering with enterprise data Theft of confidential information 85% 86% 87% 88% 89% 90% 91% Source: Citrix Global Workshifting Index
Workshifting Benefits Organization and WorkerWorkshifting can help people operate in different workplace scenarios according to their worker profile, rangingfrom working at home to supporting field-based workers.Work from home when required Support workers who travel Support field-based workers Enable regular homeworking 0% 10% 20% 30% 40% 50% 60% 70% Source: Citrix Global Workshifting Index
People Who Benefit From WorkshiftingThe needs of a range of worker profiles are supported in their day-to-day work patterns through desktopvirtualization including outsourcing partners, contractors and business partners.Outsourcing partners Contractors Business partners Contingent labor Suppliers 0% 10% 20% 30% 40% 50% 60% Source: Citrix Global Workshifting Index
Desktop Virtualization Enables Business ContinuitySenior decision-makers globally recognized desktop virtualization as a very effective way to address businesscontinuity.Very effective Not effective 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: Citrix Global Workshifting Index
Workshifting Supports Business ContinuityThe need for comprehensive business continuity and disaster recovery planning is undisputed. Anoverwhelming 95% of senior IT decision-makers say that this is a very important requirement.Global Average Brazil China USA Canada India Australia France UK Japan Netherlands Germany 75% 80% 85% 90% 95% 100% Source: Citrix Global Workshifting Index