2. Frequently Asked
Questions about NeXus RV
and the Factory Direct
purchasing process and
business model……………
http://www.nexusrv.com or toll-free 1.855.786.3987
3. 1. Where do I get my motorhome
serviced if I buy from the
Nexus RV factory?
1A: Nexus RV has established over 120 Nationwide Service Centers to support their
customers. The location of these service centers can be found
@ http://www.nexusrv.com/servicestations.php . Also most of the major components
used by Nexus RV have their own independent service centers. Specifically,
Ford Motor Company, Guardian Generator, Norcold Air Conditioners,
Colorado Care Free Awning, have hundred of certified technicians
throughout North America.
http://www.nexusrv.com or toll-free 1.855.786.3987
4. 2. Do you take motorhome and towable RV trades?
2A: Nexus RV takes all types of trades. They have taken boats, cars, motorcycles,
and all types of Class C Motorhome, Class B+ Motorhome, and Class A Motorhome's.
In fact, Nexus RV is very open in the sales process. The owners of the company
will show anyone who is interested the NADA BOOK used to determine
trade in values. No games or hassles in trading your used RV with Nexus RV.
http://www.nexusrv.com or toll-free 1.855.786.3987
5. 3. Do I have to come to the Nexus RV Factory to pick
it up or order your motorhome?
3A: No. Nexus RV is excited to have any customer interested in visiting the company's
campus in Elkhart, IN., Come at anytime. Nexus also realize that some people cannot
or do not want to come to Indiana to buy or pick up their Class C Motorhome
or Class B+ Motorhome. In these cases Nexus will deliver your order Motorhome
to your driveway. Nexus contracts out the delivery to a selected third party
that is very knowledgeable and will orient you to your new Class C Motorhome.
Also if you want to order your Class C motorhome in the ease of your home,
Nexus RV had produced several product videos that will give you a lot of
information about design and functionality. Also, Nexus has a type
program and will provide an on-demand walk-a-round feature-benefit presentation
over the internet. Nexus RV was developed for the customer, you decide!
http://www.nexusrv.com or toll-free 1.855.786.3987
6. 4. Can I come to the factory to order my motorhome?
4A: Yes. Nexus RV has developed the most comprehensive buying experience in the
RV industry. Many customers visit the 10 acre campus in Elkhart, IN. to view how
Nexus RV builds the best Class C Motorhome and Class B+ Motorhome.
You will see all 17 stations at work and be able to ask any questions about
construction techniques or engineering principles that make the product great.
Also, you will sit down with the owners of Nexus RV, Dave Middleton or
Claude Donati, and they will personally answer all of your questions while
you decide on specific options and colors. No other manufacturer offers
these VIP treatments. Nexus RV owners personally guarantee your
satisfaction with the buyer process. Factory direct will not only save you money
....you will be more satisfied with your new motorhome.
http://www.nexusrv.com or toll-free 1.855.786.3987
7. 5. What is the process if or when I order a motorhome?
5A: When you are ready to finalize the order of your New Nexus Phantom
Class C Motorhome or Nexus Viper Class B+ Motorhome it is very easy.
First, after finalizing how you would like your motorhome built.
Dave or Claude will tabulate the cost of your Class C Motorhome or
Class B+ Motorhome. Nexus RV will begin production of your motorhome with a
10% down payment. This 10% down payment is Nonrefundable. In the event,
Nexus RV may require your trade be used as down payment to avoid any
further depreciation. Production of a unit can take anywhere from 8 weeks
to 12 weeks depending on the time of year.
http://www.nexusrv.com or toll-free 1.855.786.3987
8. 6. Does Nexus RV offer financing on the purchase?
6A: Yes. Nexus RV has established a strong relationship with several national lenders,
In 2012, Nexus RV expects to double the number of lendors used. The process for
applying for financing is easy. If you go to the home page and scroll down the front
page to "financing", you will then see a "credit application". If you fill out that
application the loan department at Nexus RV will process the information.
Just hit "submit". If applying on-line is not your thing,
call 1-855-RV-NEXUS toll-free and speak to the owners Dave Middleton
or Claude Donati and they will answer all your Class C Motorhomes and
Class B+ Motorhomes financing needs.
http://www.nexusrv.com or toll-free 1.855.786.3987
9. 7. Are you an RV dealer?
7A: Yes. Nexus RV is a licensed RV manufacturer as well as a licensed RV
dealership in the state of Indiana. The dualistic status allows Nexus RV
to give the customer the best of both worlds. Nexus RV eliminates the
middleman and improves the entire buying experience to assure the
RVer gets the most and best experience for their money.
Due to some restrictions, Nexus RV may only be able to show or
demonstrate products and, direct the customer back to the internet/website
for finalizing the deal.
http://www.nexusrv.com or toll-free 1.855.786.3987
10. 8. Are you a bonded RV dealer / manufacturer?
8A: Yes. As a licensed dealer and manufacturer we are required to be bonded
by the State of Indiana. This bond is in place to assure that all our customers
are protected and they can order their Class C Motorhome or Class B+ Motorhome
with the confidence their money is protected. Although Nexus is well capitalized
the bond gives you the added security.
http://www.nexusrv.com or toll-free 1.855.786.3987
11. 9. Where is your RV dealership / manufacturing company located?
9A: Nexus RV has a 10-acre campus in Elkhart, Indiana in the RV capital of the world.
Nexus RV has two beautiful facilities on the I80/90 Toll Road about 1-1/2 hours east
of Chicago and 12 hours west of New York City. Check out our facility
(www.nexusrv.com). Our dealership has a 25,000 square foot Indoor Showroom
with electric hookup for the RVer to use. Also, there is a 86,000 SQ. FT. facility
for the state of the art production of the Viper Class B+ and Phantom Class C
and the future production facility of the Class A.
http://www.nexusrv.com or toll-free 1.855.786.3987
12. 10. Who owns Nexus RV?
10A: Nexus RV LLC is an Indiana Company owned and operated by the company's
founders Claude Donati (President) and Dave Middleton (Vice-President). In order
to have a strong financial position these founders sold shares in the company to
several seasoned and stout business people. These Business Experts includes
an RV Manufacturer, a RV Dealer, a Steel Mogul, and several Retired CFO/CEO
of Huge Companies. Nexus RV is financially strong.
http://www.nexusrv.com or toll-free 1.855.786.3987
13. For more information, visit: http://www.nexusrv.com or call toll-free 1.855.786.3987
http://www.nexusrv.com or toll-free 1.855.786.3987