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...ready for the future
Company
presentation
www.alascom.it
Alascom,
the ideal partner
to develop
innovative ICT
solutions based
on IP
technologies
Certification for Quality System Management
UNI EN ISO 9001:2008 N. AT-13597/0
...ready for the future
Profile
Portfolio
Delivery Models
People
Strategy
Ecosystem
Customers
Young company,
with
Generation Y
team of experts
...ready for the future
Solutions
Complete catalogue oriented to Internet of things solutions
Networking
Security
Radio
Network analysis
Persons
Unified communications
BYOD
ICT Turn Key
Edutainment
Queu management
Things
Smart City; Building Automation; Industrial
Automation; Tracking; RFID solution; Video
surveillance; Drones system; Multimedia
Computing
Data center
Cloud Computing
Processes
Contact Center
CRM
Portfolio: solutions
 Networking Solutions and Wireless Integration
 Security and Network Performance Analysis
 Data Center Solutions and Cloud
 Multimedia e Video
 Unified Communication & Collaboration
 Smart Applications and Edutainment
 Access control and queue management
 Localization: RFID, Drones
 Contact Center
 IoT and process automation
...ready for the future
System
integrator in ICT
solutions for
telco, banking,
industry,
hospitals,
governments,
oil&gas
Companies.
...ready for the future
 Consulting and Professional Services
 Remote Services
 Managed Services
 “Red Badge” Services
 Training Services
 Business Process Transformation
Portfolio: services
Training as well
as Business
Process
Transformation
complete our
services proposal
minimizing the
impact of new
technologies in
the Customer’s
organization
...ready for the future
PLAN
Assessments
Vulnerability Tests
Feasibility Studies
Project management
DESIGN
Site Surveys
High/low level design
Configuration Plan
Cost-Value Analysis
IMPLEMENT
Network installation
Network configuration
Acceptance test
Go live Support
OPERATION
Network management
Technical assistance
Baby sitting, Training
IMAC Services
Delivery model: System Integrator
Complete
PDIO model
provides fully
customized
turnkey
solutions
• SLA Response
• On Site Maintenance
• Failure Diagnostic
• Failure Recovery
• Reverse Logistics
• Customer sign off
Service model
NOC
&
Helpdesk
System Engineers
&
Experts
Field Service
Engineers (FSE)
Network
Operation Center
to guarantee
optimized
operation of the
mission’s critical
networks,
supported by
remote and field
engineer experts
...ready for the future
Highly skilled
company with
long experience
in technical
consulting
Company profile: key points
 System Integrator and professional services provider
 Highly skilled technical Group of which 95% are
certified engineers
 Focus on Innovation, training and certifications
 Coverage of many territories with directly employed
people
 24x7 NOC with full ITIL-based processes
 Customer Training department
 Main Company Certifications
 CISCO Silver Partner
 UNI EN ISO 9001:2008 nr. AT-13597/0
 SOA qualification nr. 8745/41/01 - Cat OS19 Class. IV
and design qualification up to Class. VIII
 Installatore di Primo Grado certification by Italian
Ministry of Communications
...ready for the future
Company profile: coverage
Pescara
Bologna
Cagliari
Torino
Milano
Udine
Napoli
Roma
Siena
Trani
Catania
France, Germany, UK
Switzerland, Austria
South America
Alascom Services
IT Middle East
North Africa
West and
Central Africa
Balkans
Italian
quality and
international
market
experienceNorth America
Spain
...ready for the future
Alascom Services
Mozambique
Staging is a
strong
instrument to
guarantee
successful
installation
Remote
simulation in labs
is the main
method to find
bugs and provide
timely solutions
Company profile: labs...ready for the future
 Located in Milan and globally accessible
through the Company’s VPN
 Created using multiple technologies to
cover a broad range of cases
 Used mainly for POC, troubleshooting and
testing activities
 More than 500 K€ in equipments
People: competencies & certifications
One of the key
success factors
for the quality of
the Services
delivered by
Alascom is the
huge investment
in personnel
training and
certifications
...ready for the future
Certifications: a spot on Cisco
“…really
impressive the
number of CCIEs
in Alascom”
a Customer
...ready for the future
CCNA - Cisco Certified Network Associate 31
CCNA Voice 8
CCNP - Cisco Certified Network Professional 18
CCNP Voice 7
CCDA - Cisco Certified Design Associate 9
CCDP - Cisco Certified Design Professional 7
CCIE - Cisco Certified Internetwork Expert 15
CCIP - Cisco Certified Interworking Professional 8
CCSP - Cisco Certified Security Professional 5
Cisco Firewall Specialist 6
Cisco IDS Specialist 4
Cisco VPN Specialist 5
Cisco Wireless Support Specialist 13
UCCE – System Engineer 1
UCCE – Deployment Engineer/Tactical Support Enginner 1
UCCE – Application Consultant 1
UCCE TAC Support Engineer 1
Cisco IP Contact Center Express Specialist 2
Certifications: a spot on Cisco
Building and
maintaining a
strong
relationship with
Cisco is a must
...ready for the future
Advanced Collaboration Architecture Specialization
Advanced Routing & Switching
Advanced Unified Computing Technology Specialization
Advanced Wireless LAN
Express Unified Communications
Small Business Specialization
Company certifications and Advanced Technical
Programs with Cisco
Certifications at a glance
Vendors
partnership is
our strength.
...ready for the future
Technology Title Count
ITIL ITIL v3 9
PM PMP/PMI 4
ALCATEL Alcatel: ACFE OmniSwitch 6
ALLOT Allot Certified Product Professional (ACPP) 3
ALVARION Alvarion BreezeAccess technology 3
ATCA ATCA Architecture 4
AVAYA Avaya - CTI 13
BROCADE Brocade Certified IP Network Engineer - BCNE 10
Check Point Check Point Certified Security Administrator 15
CITIX Citix Certified Enterprise Engineer (CCEE) 6
ECSA EC Council Certified Security Analyst, ECSA 2
EMC² EMC² Course Business Continuity 16
F5 F5 LTM Advanced (F5 BIG-IP v.9.4 LTM Advanced) 12
FORESCOUT Forescout CounterACT 2
FOUNFRY Foundry ServerIron 2
HP OpenView HP0-335 - HP OpenView Operations (OVO) I 8.x UNIX 3
HUAWEI Huawei- IT Certification: HCNA-Storage 16
JUNIPER JNCIA-EX (Juniper Networks Certified Internet Associate – Enterprise Switching) 15
MICROSOFT MCDST Microsoft Certified Desktop Support Technician 60
NORTHEL Network ACD 3
NOVOTELL Novell Certified Partner Instructor (NCPI) 2
OKI OKI IPstage SX Engineer - CORSI 2
STONESOFT Stonesoft Firewall Architect 5.0 dal 2010 6
STONESOFT Stonesoft SMC Administrator 5.0 dal 2010 3
SUN Sun Certified Programmer for the Java 2 Platform, Standard Edition 6.0 3
TIPPINGPOINT TippingPoint - Advanced Technical Security Products Training Course 3
TREND MICO TCSP Trend MicroTCSP: Control Manager 5.0 dal 2010 24
VMWARE VMware Certified Professional on Administration and Design 20
Watchguard Watchguard: Corso di formazione e certificazione per firewall Watchguard 2
Strategy: new markets
National market: increase our share through
flexibility, competence and high service quality
against rigidity and complexity
International market: significant business
growth in emerging markets:
Middle East, North Central and Sub Saharian
Africa, East Europe,
through strong local partnerships and
by increasing vendor relationships
...ready for the future
“Investing in new
and growing
markets is the
answer, also for
SME, to a global
challenge”
Strategy: new ideas
We design and implement IT solutions and new
applications for our Customers, valorizing the value
of their infrastructure investments and creating new
revenue opportunities
We study, with the Customer, the right answer to
his requirements, through consulting or
turnkey approach
...ready for the future
We go towards
1 Zettabyte
Internet
and a constantly
growing IP
network,
but only new
ideas can lead to
all this
• SLA Response
• On Site Maintenance
• Failure Diagnostic
• Failure Recovery
• Reverse Logistics
• Customer sign off
...ready for the future
Why Alascom?
 Competence
18 CCIEs out of approx 140 certified people in Italy
Continuous training
 Experienced Management
Solid background in multinational companies
and international markets
 Customer Satisfaction and Appraisal
“…L’engagement et la determination det èquipes Alascom à surmonter l’ensemble des
difficultès rencontrèes à permis de tenir les delàis.
Je tiens à fèliciter les equipes Alascom qui ont contribuès à ce succès collectif…”
Program Manager, SFR for SNCF project
17
• SLA Response
• On Site Maintenance
• Failure Diagnostic
• Failure Recovery
• Reverse Logistics
• Customer sign off
...ready for the future
Why Alascom?
 Competitiveness
Short command chain and light structure means
effective cost management and quickness in the market
 Operational efficiency
PMO and customer-focused teams
 Best-in-class solutions
Partnerhips with the main equipment manufacturers
and system integrators
Continuous effort to enrich solution portfolio
18
19
...ready for the future
Ecosystem
Our added value
are our partners:
we study them,
we select some
and we integrate
their products
● Communication Service Providers
NGN and Core Networks
● Banking Contact Center & Managed Services
● Oil&Gas Network and VoIP design, Data Center,
Telecommunication Package
● Travel &Transportation
Converged Communication
● Health Mobility and RFID Technology
● Hospitality & Edutainment
Networking, NFC Technology. Multimedia
● Construction
Networking, NFC Technology. Multimedia
20
...ready for the future
Success cases
Open mind to
new ideas and
new markets
permits our team
to be appreciated
everywhere
Valorizing our
Customer’s
business by
studying and
respecting their
peculiarities
...ready for the future
Thank You
www.alascom.it

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Alascom company profile 2014

  • 1. ...ready for the future Company presentation www.alascom.it Alascom, the ideal partner to develop innovative ICT solutions based on IP technologies Certification for Quality System Management UNI EN ISO 9001:2008 N. AT-13597/0
  • 2. ...ready for the future Profile Portfolio Delivery Models People Strategy Ecosystem Customers Young company, with Generation Y team of experts
  • 3. ...ready for the future Solutions Complete catalogue oriented to Internet of things solutions Networking Security Radio Network analysis Persons Unified communications BYOD ICT Turn Key Edutainment Queu management Things Smart City; Building Automation; Industrial Automation; Tracking; RFID solution; Video surveillance; Drones system; Multimedia Computing Data center Cloud Computing Processes Contact Center CRM
  • 4. Portfolio: solutions  Networking Solutions and Wireless Integration  Security and Network Performance Analysis  Data Center Solutions and Cloud  Multimedia e Video  Unified Communication & Collaboration  Smart Applications and Edutainment  Access control and queue management  Localization: RFID, Drones  Contact Center  IoT and process automation ...ready for the future System integrator in ICT solutions for telco, banking, industry, hospitals, governments, oil&gas Companies.
  • 5. ...ready for the future  Consulting and Professional Services  Remote Services  Managed Services  “Red Badge” Services  Training Services  Business Process Transformation Portfolio: services Training as well as Business Process Transformation complete our services proposal minimizing the impact of new technologies in the Customer’s organization
  • 6. ...ready for the future PLAN Assessments Vulnerability Tests Feasibility Studies Project management DESIGN Site Surveys High/low level design Configuration Plan Cost-Value Analysis IMPLEMENT Network installation Network configuration Acceptance test Go live Support OPERATION Network management Technical assistance Baby sitting, Training IMAC Services Delivery model: System Integrator Complete PDIO model provides fully customized turnkey solutions
  • 7. • SLA Response • On Site Maintenance • Failure Diagnostic • Failure Recovery • Reverse Logistics • Customer sign off Service model NOC & Helpdesk System Engineers & Experts Field Service Engineers (FSE) Network Operation Center to guarantee optimized operation of the mission’s critical networks, supported by remote and field engineer experts ...ready for the future
  • 8. Highly skilled company with long experience in technical consulting Company profile: key points  System Integrator and professional services provider  Highly skilled technical Group of which 95% are certified engineers  Focus on Innovation, training and certifications  Coverage of many territories with directly employed people  24x7 NOC with full ITIL-based processes  Customer Training department  Main Company Certifications  CISCO Silver Partner  UNI EN ISO 9001:2008 nr. AT-13597/0  SOA qualification nr. 8745/41/01 - Cat OS19 Class. IV and design qualification up to Class. VIII  Installatore di Primo Grado certification by Italian Ministry of Communications ...ready for the future
  • 9. Company profile: coverage Pescara Bologna Cagliari Torino Milano Udine Napoli Roma Siena Trani Catania France, Germany, UK Switzerland, Austria South America Alascom Services IT Middle East North Africa West and Central Africa Balkans Italian quality and international market experienceNorth America Spain ...ready for the future Alascom Services Mozambique
  • 10. Staging is a strong instrument to guarantee successful installation Remote simulation in labs is the main method to find bugs and provide timely solutions Company profile: labs...ready for the future  Located in Milan and globally accessible through the Company’s VPN  Created using multiple technologies to cover a broad range of cases  Used mainly for POC, troubleshooting and testing activities  More than 500 K€ in equipments
  • 11. People: competencies & certifications One of the key success factors for the quality of the Services delivered by Alascom is the huge investment in personnel training and certifications ...ready for the future
  • 12. Certifications: a spot on Cisco “…really impressive the number of CCIEs in Alascom” a Customer ...ready for the future CCNA - Cisco Certified Network Associate 31 CCNA Voice 8 CCNP - Cisco Certified Network Professional 18 CCNP Voice 7 CCDA - Cisco Certified Design Associate 9 CCDP - Cisco Certified Design Professional 7 CCIE - Cisco Certified Internetwork Expert 15 CCIP - Cisco Certified Interworking Professional 8 CCSP - Cisco Certified Security Professional 5 Cisco Firewall Specialist 6 Cisco IDS Specialist 4 Cisco VPN Specialist 5 Cisco Wireless Support Specialist 13 UCCE – System Engineer 1 UCCE – Deployment Engineer/Tactical Support Enginner 1 UCCE – Application Consultant 1 UCCE TAC Support Engineer 1 Cisco IP Contact Center Express Specialist 2
  • 13. Certifications: a spot on Cisco Building and maintaining a strong relationship with Cisco is a must ...ready for the future Advanced Collaboration Architecture Specialization Advanced Routing & Switching Advanced Unified Computing Technology Specialization Advanced Wireless LAN Express Unified Communications Small Business Specialization Company certifications and Advanced Technical Programs with Cisco
  • 14. Certifications at a glance Vendors partnership is our strength. ...ready for the future Technology Title Count ITIL ITIL v3 9 PM PMP/PMI 4 ALCATEL Alcatel: ACFE OmniSwitch 6 ALLOT Allot Certified Product Professional (ACPP) 3 ALVARION Alvarion BreezeAccess technology 3 ATCA ATCA Architecture 4 AVAYA Avaya - CTI 13 BROCADE Brocade Certified IP Network Engineer - BCNE 10 Check Point Check Point Certified Security Administrator 15 CITIX Citix Certified Enterprise Engineer (CCEE) 6 ECSA EC Council Certified Security Analyst, ECSA 2 EMC² EMC² Course Business Continuity 16 F5 F5 LTM Advanced (F5 BIG-IP v.9.4 LTM Advanced) 12 FORESCOUT Forescout CounterACT 2 FOUNFRY Foundry ServerIron 2 HP OpenView HP0-335 - HP OpenView Operations (OVO) I 8.x UNIX 3 HUAWEI Huawei- IT Certification: HCNA-Storage 16 JUNIPER JNCIA-EX (Juniper Networks Certified Internet Associate – Enterprise Switching) 15 MICROSOFT MCDST Microsoft Certified Desktop Support Technician 60 NORTHEL Network ACD 3 NOVOTELL Novell Certified Partner Instructor (NCPI) 2 OKI OKI IPstage SX Engineer - CORSI 2 STONESOFT Stonesoft Firewall Architect 5.0 dal 2010 6 STONESOFT Stonesoft SMC Administrator 5.0 dal 2010 3 SUN Sun Certified Programmer for the Java 2 Platform, Standard Edition 6.0 3 TIPPINGPOINT TippingPoint - Advanced Technical Security Products Training Course 3 TREND MICO TCSP Trend MicroTCSP: Control Manager 5.0 dal 2010 24 VMWARE VMware Certified Professional on Administration and Design 20 Watchguard Watchguard: Corso di formazione e certificazione per firewall Watchguard 2
  • 15. Strategy: new markets National market: increase our share through flexibility, competence and high service quality against rigidity and complexity International market: significant business growth in emerging markets: Middle East, North Central and Sub Saharian Africa, East Europe, through strong local partnerships and by increasing vendor relationships ...ready for the future “Investing in new and growing markets is the answer, also for SME, to a global challenge”
  • 16. Strategy: new ideas We design and implement IT solutions and new applications for our Customers, valorizing the value of their infrastructure investments and creating new revenue opportunities We study, with the Customer, the right answer to his requirements, through consulting or turnkey approach ...ready for the future We go towards 1 Zettabyte Internet and a constantly growing IP network, but only new ideas can lead to all this
  • 17. • SLA Response • On Site Maintenance • Failure Diagnostic • Failure Recovery • Reverse Logistics • Customer sign off ...ready for the future Why Alascom?  Competence 18 CCIEs out of approx 140 certified people in Italy Continuous training  Experienced Management Solid background in multinational companies and international markets  Customer Satisfaction and Appraisal “…L’engagement et la determination det èquipes Alascom Ă  surmonter l’ensemble des difficultès rencontrèes Ă  permis de tenir les delĂ is. Je tiens Ă  fèliciter les equipes Alascom qui ont contribuès Ă  ce succès collectif…” Program Manager, SFR for SNCF project 17
  • 18. • SLA Response • On Site Maintenance • Failure Diagnostic • Failure Recovery • Reverse Logistics • Customer sign off ...ready for the future Why Alascom?  Competitiveness Short command chain and light structure means effective cost management and quickness in the market  Operational efficiency PMO and customer-focused teams  Best-in-class solutions Partnerhips with the main equipment manufacturers and system integrators Continuous effort to enrich solution portfolio 18
  • 19. 19 ...ready for the future Ecosystem Our added value are our partners: we study them, we select some and we integrate their products
  • 20. ● Communication Service Providers NGN and Core Networks ● Banking Contact Center & Managed Services ● Oil&Gas Network and VoIP design, Data Center, Telecommunication Package ● Travel &Transportation Converged Communication ● Health Mobility and RFID Technology ● Hospitality & Edutainment Networking, NFC Technology. Multimedia ● Construction Networking, NFC Technology. Multimedia 20 ...ready for the future Success cases Open mind to new ideas and new markets permits our team to be appreciated everywhere Valorizing our Customer’s business by studying and respecting their peculiarities
  • 21. ...ready for the future Thank You www.alascom.it