CAREER SERVICES RESUME_Cora Campbell (revised) 12_9_13
ColandraWillie_Resume
1. COLANDRA J. WILLIE
9416 Hondo Valley Pl SW Mobile: (505) 221-3625
Albuquerque, New Mexico 87121 Email: colandra.willie@gmail.com
OBJECTIVE
To obtain an employment opportunity that offers growth and potential with a solid foundation where my
experience would highly contribute to the company’s success. Knowing that I can go above and beyond my daily
duties, also by applying my talents and experiences. Always eager for new challenges and accomplishments.
QUALIFICATIONS
-Computer literate with good record-keeping ability
-Flexible, adaptable, and attentive to detail
-Work well in independent setting with minimal supervision
-Also works well in a team
-Customer service/public relations experience
-Knowledge of Underwriting skills
-Sound judgment
-Data analysis and reporting
-MS Proficiency (Word, Excel, PowerPoint)
-Safety-conscious and self-disciplined
-New Mexico Class A CDL License with Tankers, and Doubles/Triples endorsements
-Ability to pass DOT physical exam and required drug testing
-Knowledge of State and Federal commercial driving laws
-Drug-free; committed to leading a healthy lifestyle
-Strong map-reading skills and ability to follow written and verbal geographic directions
-NAHASDA and Tax Credit Compliance Professional (NTCCP Designation)
-Ability to lead others
-Detail oriented
-Excellent organizational skills
PROFESSIONAL EXPERIENCE
January 2010 to Present
Dee-Dee Willie Designs – Albuquerque, NM
Owner/Operator. Started a small business in January of 2010. Native American contemporary pieces of real
stones/gems as well as contemporary beadwork. Also manufacturing, sales, and distribution of small products
and materials to other native artist’s throughout the United States as well as Canada. As an owner, I oversee
assistants with faster completion of assigned tasks. Majority of sales/business is done online which requires
marketing strategies and promoting work on line and at local vending events.
December 2008 to 2015
AMERIND Risk Management Corporation – Santa Ana Pueblo, NM
Commercial and Personal Lines Underwriter in property, casualty, and assisted in obtaining documentation for
workers compensation program. Responsibility included administering programs within the Underwriting
Department. Provided training to Underwriting Techs and Underwriters. Processed new and renewal business
sales and monitored underwriting activities for specific programs as well as specific customers. Ensured excellent
service to internal and external customers. Consistently met and exceeded job duties.
Awarded certificate of completion for introduction to Underwriting course which was a self-study course. Also
obtained NTCCP designation - NAHASDA and Tax Credit Compliance Professional. Attained organizational goals
pertaining to corporate development, productivity, and quality. Selected as employee of the quarter numerous
times and also employee of the year 2 years straight.
2. August 2008 to November 2008
EXCEL Staffing -- AMERIND Risk Management Corporation – Santa Ana Pueblo, NM
Temp position. Assisted the Underwriting department processing applications, data entry, communicating with
customers, obtaining pertinent information. Eventually expanded beyond the expectations of the company and
was hired as a permanent employee.
June 2008 to July 2008
Werner Enterprises- Omaha, NE
Truck Driver position. Drove a company truck and trailer in the Western Regional States of the US. Logging, map
reading and routing, driving, delivering loads on time and at numerous places.
February 2008 to June 2008
New Mexico Orthopaedics - Albuquerque, NM
Medical records clerk. Worked in the Medical Records Department, mostly X-rays. Pulled x-ray films for next day
clinic appointments and surgeries, also filed them back and made temporary and new jackets if needed. Indexed
patient charts. Processed medical records request from patients, attorneys and other medical facilities.
October 2007 to February 2008
EXCEL Staffing-New Mexico Orthopaedics, Albuquerque, NM
Temp position. Worked in the Medical Records Department, mostly X-rays. Pulled x-ray films for next day clinic
appointments and surgeries, also filed them back and made temporary and new jackets if needed. Indexed
patient charts. Processed medical records request from patients, attorney’s and other medical facilities.
Eventually expanded beyond the expectations of the company and was hired as a permanent employee.
March 2007 to September 2007
EXCEL Staffing-Cardinal Health, Albuquerque, NM
Worked with the Fixed Assets Department as a data entry at this facility handling all Fixed Assets for all branches
of office. Performed disposals, transfers, and additions for Corporate and Nuclear Assets for Company. Also
worked in the Tax & Audit Department. Used company computer and used Microsoft XP, Excel, SAP System,
FAMS System, Access, E-Copy, Vip DocView, SAP Portal, RightFax, and Telemagic. Mostly communicated
through email (Microsoft 2000 & 2003) and telephone.
February 2003 to December 2008
Carrizoza Trucking, Albuquerque, NM
Held positions of increased responsibility for this trucking business with major clients and brokers throughout the
United States.
Top notch Office & Operations Manager/Dispatcher with 5 years experience coordinating office management and
special projects with efficiency. Serve point person for Owner-Operators, Brokers, Carriers, Shippers, and Buyers
to ensure proper line of communication. Maintain excellent communication skills, problem resolution abilities, and
a high level confidentiality, with the ability to learn more.
Office & Operations Manager/Dispatch-Worked at an in home office for 4 years on a 24 hour on call basis.
Finding and booking loads, dispatching loads to drivers, finding brokers, hiring employees, bookkeeping, accounts
payable and receiving, preparing invoices, reports, memos, letters, financial statements and other documents,
using word processing and also performing general duties such as ordering supplies, maintaining records, staying
in compliance with the Federal Motor Carrier Safety Administration, the U.S. Department of Transportation, and
also any State Transportation and Tax Regulations. Anticipated and facilitated problem resolutions on all loads for
total customer satisfaction; managed service issues, and researched service failures. Resolved load targets and
ensured on time delivery.
February 2002 to January 2003
Saferide Services Albuquerque, NM
Driver & Dispatcher-Worked 40 hours+ every week transporting individuals to and from medical facilities as a
driver. Dispatched drivers to addresses where clients needed to be picked up. Made sure 300+ clients got to and
from their destinations every day. Performed general office duties such as answering a 10 line phone, copying
and filing necessary paperwork, and word processing.
3. COMPUTER SKILLS
Windows XP, Windows 2000, Windows Vista, Windows 7, Windows 8, Microsoft Word, Scanning Technology,
Trendar System, SAP System, FAMS System, Microsoft Excel, Internet Search, Access, E-Copy, VIP DocView,
SAP Portal, RightFax, Video conferencing, and Microsoft Outlook and other Microsoft programs.
EDUCATION
January 2011 to Present
University of Phoenix, Albuquerque, NM
Currently obtaining my Bachelor of Science Degree in Business Management – expected to graduate in
February of 2016
Obtained my Associates of Arts Degree with a concentration in Business Foundations; graduated in 2013
February 2012
The National American Indian Housing Council (NAIHC) & Travois Asset Management
Completed the Low-Income Housing Tax Credit Compliance Certificate for Tribal Housing
Obtained the designation NAHASDA and Tax Credit Compliance Professional (NTCCP)
March 2011
The Institutes (Self Study Program)
Completed the Introduction to Underwriting Course
August 2007 to June 2008
Central New Mexico Community College, Albuquerque, NM
Truck Driving Certificate
Commercial Driver’s License
August 1998 to May 1999
University of New Mexico Gallup Branch, Gallup, NM
Nursing Assistant Certificate
August 1995 to May 1999
Ft. Wingate High School, Ft. Wingate, NM
High School Diploma
REFERENCES
Available upon request