COMM 202 Tutorial - Informational Interview

8 Nov 2018

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COMM 202 Tutorial - Informational Interview

  1. COMM 202 INFORMATIONAL INTERVIEW T06 & T13 with Ingrid Bakke
  2. OUR AGENDA FOR TODAY 1. Course Timeline 2. How to Nail the Informational Interview 3. Interview Stream 4. Action Items
  3. THIS WEEK WEEK 11 WEEK 12 • Tutorial: Informational Interview • Due: Resume and cover letter due November 6th at 11:59pm on Turnitin AND COOL • Lecture: Interview Prep • Due: Networking Event – November 13th 6pm-8pm in CPA Hall. Attend your assigned timeslot! • Info Interview date and time confirmed • Last tutorial: Interview Questions • Due: Networking Reflection Assignmnet – November 22nd 11:59PM on Turnitin • (Optional for bonus mark): Interview stream by Apr 2nd @ 11:59pm COURSE TIMELINE: WHERE ARE WE AND WHAT’S COMING UP?
  4. NETWORKING EVENT DETAILS • Tuesday, November 13th in the CPA Hall •NOTE: New system this year •If you are in Tutorial 1-10, attend the networking even from 6PM - 7PM •If you in Tutorial 11-20, attend the networking event from 7PM – 8PM •Delegates will stay for the entire two hour duration Please attend your correct time slot, as we will check your tutorial section during sign-in.
  6. WHAT’S THE POINT OF INFORMATIONAL INTERVIEWS? • Not sure what to option in? Considering a double option? • Want to know how to get into a certain field? • Want to learn what its ACTUALLY like to work in a certain field? Informational interviews are an excellent way to explore different career paths, jobs, options and industries
  7. WHAT CAN AN INFORMATIONAL INTERVIEW LOOK LIKE? 1. In person at a coffee shop or the professional’s office  This course 2. Over Skype, Google Hangouts 3. Over the phone
  8. WHO CAN YOU ASK? • Someone you met at a networking event / company information session • Linkedin network (2nd or 3rd degree connections) •Alumni – leverage the BCC’s network* •*For the COMM202 assignment, family members, professors, faculty, current UBC students are NOT allowed
  11. THINGS TO INCLUDE IN THE EMAIL • You’re a student • How you heard about them or know them • What you are looking to learn (their career progression, advice on how to best leverage time at Sauder, etc.) • 15 - 20 minutes of their time • Close by suggesting two times you are available to meet (vs. yes or no answer) • Tell them you’re willing to meet them at a location most convenient for them (near their work, etc.) – do not expect them to come to you
  14. BEFORE THE MEETING: DO YOUR RESEARCH WHAT TO LOOK FOR WHERE TO FIND INFO • Their company • Know their major skill sets • Work history • Accomplishments • Associations • Common interests • Internet search • LinkedIn, Twitter, etc • Their personal website • Ask mutual contacts/connections
  15. BEFORE THE MEETING: PREPARE QUESTIONS Examples: • How did you get into the industry? • What do you like most about your job and/or field? • What is one challenge you’re currently facing at work? • What do you need to do to become successful in this industry? • What should I be reading? • What advice do you have for someone starting out?
  16. WHAT QUESTIONS DID STELLA PREP? Common interests (found on LinkedIn) Relevant & specific Qs that show interest and research Job/role related
  17. UPON ARRIVAL • Arrive early! Better to not rush into the meeting all frazzled because of time. • Find a spot and wait, do not buy the coffee first – wait for them to get there. Don’t know what they prefer, if they have allergies, etc. • Be present. Don’t be distracted and on your phone while you wait.
  18. DURING THE MEETING 1. Thank them for their time 2. Take charge – you’re the one who called the meeting. Remind them why they are here, and why you wanted to meet in the first place 3. Bring a notebook, ask if it’s okay if you take notes, take notes 4. Ask questions and listen to their responses fully – don’t feel like you need to ask only the questions you prepared for. The best conversations are those where questions flow naturally 5. 15 mins in, ask if they are okay to continue
  19. DURING THE MEETING: REMINDERS • Eye contact, smile, handshake, thank you • Dress the part • Pay attention to body language • Bring a notebook and take notes • Offer your opinions • Be curious • Respect their time • Who pays?
  20. DURING THE MEETING: EMOTIONAL INTELLIGENCE • Watch out for signals – have they closed their book or checked their phone? This means they may need to head back to work and you should ask them if they are okay to continue • Acknowledge that they’re busy and you really appreciate them taking time out of their day for you • Active listening – essential for having a natural conversation. This looks like: o Maintaining eye contact; not looking elsewhere while they’re talking (DO NOT check your phone) o Asking relevant follow up questions to what they say
  21. TELL YOUR STORY • What you would love to do for companies • What problem have you identified that makes you want to work in the industry • Why you feel it’s important to talk to experts in the field • Use phrases like: ‘I like to…’, ‘I believe...’ • Keep it short, positive and focused • ‘Now that you know a little more about me, do you know anyone I can connect with for advice about XYZ?’
  22. MAGIC ‘I OWE YOU’ Offer them help in some way, and they will be more likely to want to help you.
  23. FOLLOWING UP • Send a thank you email • Thank them for their time • Mention something you talked about • Mention when you will follow up with them next
  25. THE REST OF THE STORY… • Stella emailed Lindsay again two months later – Dec 2015 • Found out she decided to leave Lululemon after 5 years and move back home to Toronto • They said they would keep in touch and Stella wished her best of luck • They connected again over email in June 2016, updating each other on our lives
  26. THE REST OF THE STORY… • When Stella landed her internship in Toronto, she updated her LinkedIn headline (in March), and Lindsay saw it • They caught up this past July in Toronto!
  27. MAINTAINING YOUR CONNECTIONS • Keep them updated on things you talked about during the chat • Comment on their activity on LinkedIn (ex. if they got a promotion) • Setting up more coffee chats if you have more questions in the future
  28. INFO INTERVIEW ASSIGNMENT Task: Conduct face-to-face info interview with industry professional Deliverable: two-page summary covering: • Contact details (name, company, title, phone, email) • List of questions asked • Major insights gained – What did you learn during your informational interview? • Did you request/receive any information regarding additional connections? • Follow up action – What will you do to maintain this connection? • What are your next steps having conducted this information interview? • Screenshot of follow-up email Two-page summary Family members, professors, staff, current UBC students are NOT allowed! Due Dec. 14 11:59 PM on Turnitin Worth 7.5%
  30. OPTIONAL ASSIGNMENT & PRACTICE TOOL: INTERVIEW STREAM • Practice answering interview questions • Go back and review your recording to see what was good and where to improve • 5 general questions will pop up on the screen and then your webcam will record your answer • Will NOT be graded and no one will see your videos. But you can receive 1 bonus mark if used before November 26th! Optional assignmen t due Nov. 26th for 1 bonus mark
  31. REMINDERS 1. Networking Event: Next Tuesday November 13th 6pm – 8pm* at CPA Hall. Final Sign up on COOL. Final reflection due November 22nd 11:59pm on Turnitin. *Go in your assigned timeslot 2. Confirm informational interview date and time. 3. See you in lecture next week (Wed/Friday only)!
  32. LET’S STAY IN TOUCH! 1. Email: 2. Tutorials: feel free to approach me before or after 3. Office hours: available throughout the term as assignments come up

Notes de l'éditeur

  1. And Interview Stream
  2. Final stretch
  3. Stella was considering doubling in marketing and operations/logistics, but didn’t know much about Oplog. Went to the lululemon distribution centre tour with the UBC Supply Chain Management Club. Liked the tour guide, who was the e-commerce manager of lululemon. Sent her an email following the event asking her to have an informational interview.
  4. Who pays? – Students should offer to pay and be prepared to pay for coffee
  5. Even the act of saying 'how can I serve you' is really powerful If you're looking to hire a student
  6. Create your own question sets Huge bank of potential questions - large question variety Webcam interviews are very common as a first round