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Constructive performance feedback

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Constructive performance feedback

  1. 1. Constructive performance feedback is a two-way communication delivered constructively between two parties contributing to a positive outcome
  2. 2. It points to the action of a person, and is not a criticism of him
  3. 3. Completely based upon observed behavior, not on assumption
  4. 4. It should be specific and descriptive
  5. 5. Emphasize on sharing of information from both parties
  6. 6. Harmonious balance between positive and negative comments
  7. 7. Give at appropriate time
  8. 8. Sharing feedback should be clear, concise and specific
  9. 9. Share positive thoughts first, followed by the negatives
  10. 10. It should be descriptive but not too broad so as to make it “overloaded”
  11. 11. Create your own feedback
  12. 12. Provide examples
  13. 13. State the purpose of your feedback
  14. 14. Specifically explain what you have observed
  15. 15. Express your reactions
  16. 16. Give space to the other person to respond
  17. 17. Be careful while giving advice
  18. 18. Avoid “need to” phrases
  19. 19. Give feedback face to face
  20. 20. Don’t criticize employees in public
  21. 21. Increases and maintains quality performance
  22. 22. Boosts an employee’s self-confidence
  23. 23. Constructive behavior is a tool which facilitates employee’s personal and professional development
  24. 24. Improving on any flaws
  25. 25. Aids in learning new skills, thus improving the learning curve
  26. 26. Letting someone know the consequences of his behavior
  27. 27. A feeling of discomfort develops if too much negativity is offered
  28. 28. An employer might feel overloaded with surplus information given in feedback
  29. 29. Effective feedback involves the sharing of information and observations. It does not include advice unless you have permission or advice was requested. -Susan M. Heathfield

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