1. Going Beta:
Government 2.0
CommunityMatters #CM10Conf

2. Gov 1.0
by Kecko
by mlovitt
Gov 2.0

3. Traditional Means of Citizen Interaction
CITY
GOVERNMENT
CITIZENS

4. Interaction With Gov 2.0 Tools
CITY
GOVERNMENT
CITIZENS

5. Can Citizens Really Help Us?
Flickr:mararie
Yes, But They Need Direction

6. Current Government Innovation?
http://www.jpb.com/pictures/ipm_cartoon_multi.jpg

7. The Platform
www.ManorLabs.org

8. Manor’s Innovation Process
1
2
3
4

9. Step 1- Submit Idea
11
STAGE

10. 1
Step 2- Idea Vetted By Participants
STAGE

11. 2
Step 3- Reviewed By Department
STAGE
Is There Enough Information To Proceed?
YES or NO

12. 3
STAGE
Step 3- Reviewed By Innovation Committee

13. 4
STAGE
Step 4- Implemented or Aborted
Flickr:camknows

14. Innovation Process Recap

15. What’s The Difference From Other Platforms?

16. Powered By Ideascale

17. Powered By Spigit

18. How Do You Make It Sustainable?
Answer: Game Mechanics

19. Rewarding Civic Engagement
Users Receive “Innobucks” For
Participation (Which Can Be Traded In
For Real Products)

20. How Are They Rewarded?
• Innobucks
–A virtual online currency that can be traded in for
real tangible products and services from the
Manor Labs storefront.
• Users receive Innobucks in various quantities
depending upon the action they complete.
–For example: Users receive 5,000 Innobucks
when submitting an idea for us to consider.
Twitter @manorlabs Web www.manorlabs.org

21. What Are Some Of The Tangible Benefits?
$25 Gift Certificate To Restaurant
Ride-out With Chief of Police
Week Named In Your Honor
Be Mayor For A Day

22. How Else Can This Be Applied?

27. MANORMANOR
DIG
ITA
L
STO
P
In-Field Example

28. • 24 QR-Codes (15 Equipped with RFID)
Currently Deployed.
• Current Codes Are Deployed On City
Projects, Places of Interest, City Buildings, and
even a Lift Station.
• Businesses/Developer Training Program
• Pilot Testing 20 Additional QR-Codes Affixed
To CityVehicles.
Total Cost of Program (Phase 1)? $400.00

29. Other Civic Technology

33. Can This Be Replicated?

34. 34
www.betacities.org
For More Information Visit
Did I Mention It Was All Done In Under 1 Month!

35. http://scr.bi/gov20makeover
What We Did What Made It Happen Cost
Website Wordpress +
GovFresh Theme
Free +
Domain/Hosting
Citizen Reporting (Distributed 311) SystemSeeClickFix Starts at $40 per month
QR-codes ZXing Only the cost of
printing
Idea Platform Spigit Starts at $499 per month
E-Forms + Processes Firmstep Starts at $300 per
month
Open Data Socrata Free Version Available. Plans start at $499 per month
Open Crime Information CrimeReports Starts at $99 per month
E-mail Google Apps Standard Free (Up to 50 users)
Social Media (
Facebook/Twitter)
Facebook/Twitter Free
Document
Management (Internal)
Google Docs Free (Up to 50 users)
Online Records
Retention (Internal)
PageFreezer Starts at $199 per
month
Emergency
Management Support
(Internal)
DHS First Responders Communities of PracticeFree for first
responders.
Project Management
(Internal)
Manymoon Free
Mobile City
Application
DotGov Free
VoIP Cloud Phone
System (Internal)
MuniVox + Tropo Free

36. Starting Points
Form an Internal Innovation Committee (Start Within Your
Own Department)
Find A Platform To Help Harness/Manage Ideas
Start Small With R&D
Find Higher Education Institutions & Private Companies To
Partner With
Cookie Cut (Learn What Others Have Done, And Apply It)

37. Our Challenges
Internal Culture
•Solution: Executive Sponsor- ‘Open
Leadership’
External Culture
•Solution: Reaching Out In Existing
Channels

38. Dustin Haisler, Assistant City Manager & CIO
(512) 272-5555
dhaisler@cityofmanor.org
Text “Haisler” To 50500 For My Contact Information
.org