SlideShare a Scribd company logo
Measure and Optimize
    Paid & Organic Search
    Together
     Featuring:
     Adobe SearchCenter+
     Conductor Searchlight




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
       Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Agenda




        1                  Paid & Organic Solution Overview


        2                  Demo


        3                  Customer Discussion




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   2
Presenters Panel



                                       §    Billy Mungovan, Sr. Director, Visitor Acquisition, Adobe




                                       §    Seth Besmertnik, CEO & co-founder, Conductor




                                       §    Brandon Proctor, Build.com




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   3
Poll: Paid vs. Organic Results




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   4
“62 percent of consumers don't know the difference
                 between paid and organic results.”

                                                                                  — “Search Engine Users”
                                                                                  Pew Research Study




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   5
Adobe SearchCenter Manages Over $1 Billion


                                             Ad Spend Under Management
                                                 Adobe SearchCenter           $1,000MM


                                                                              $700MM



                                                                              $300MM


                                                                              $100MM

                                                                               $0



© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
“I’ve found it annoying that over the years more
            and more people use SEM to mean paid search,
                        as if SEM excludes SEO.”
                                                                                  — Danny Sullivan




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   7
SEM 101: Organic Search vs. Paid Search



                            Organic                                                Paid




             Technical process of                                             Auction-based media
            optimizing your web site                                                 buying

© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Problem with Search


       Typical Paid Search guy….




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   9
The Problem with Search


       Typical SEO guy….




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   10
“You don’t have paid goals and organic goals –
                          you have Search goals.”
                                                                                   — Josh Palau, razorfish




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   11
Adobe SearchCenter’s New Approach to SEM


     §    Improve share of voice and total conversions from search
           by optimizing organic and paid search together




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Only Adobe SearchCenter+ Views SEM Holistically

       Use one underlying data set (SiteCatalyst) to make decisions
       across paid and organic search

     §    Adobe SearchCenter+ SEM
           strategies:
           §    Maintain top position for brand terms across
                 paid and organic
           §    Automatically increase bids for paid keywords
                 when competitors gain a higher organic rank
           §    Automatically decrease bids for paid
                 keywords when you achieve a high organic
                 rank
           §    Optimize bids to achieve a calculated “total
                 conversions” metric


© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   13
An Integrated Paid & Organic Solution



                                              •  Rank gathering
                                              •  Competitive
                                                 positioning
                                              •  Search volume
                                              •  SEO score
  SEO WORKFLOW                                                                                                    SMARTER BID
                                                                                                                  AUTOMATION
  OPPORTUNITY
  DISCOVERY                                                                                         •  Paid and
                                                                                                       organic
  VISIBILITY                                                                                        •  Visits
                                                                                                    •  Conversions
                                                                                                    •  Revenue




                 Comprehensive Closed Loop Search Marketing Reporting
                  §  SEO ROI                                                 §  Traffic                  §  Conversions
                  §  SEO Opportunity                                         §  Share of Search          §  Share of Voice
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Most Widely Used Enterprise SEO platform

               Powering SEO Teams for Over 100 Leading Brands

55+ People - Largest SEO Technology Company in the World

                   Managing Over $3 billion Worth of SEO Revenue




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
SEO History



       SEO Wild West                                                                 The rise of paid          Marketing
                                                                                     search –                  executives
                                                                                     companies                 realize the
                                                                                     focus hard                “white-space”
                                                                                                               SEO
                                                                                                               opportunity

        2002              2003              2004              2005            2006    2007   2008       2009   2010   2011     2012




                                                                     Marketers try                  Technology
                                                                     SEO with                       automates paid
                                                                     marginal success               search


© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
26.6 Billion Searches                  16% YOY
                                   Monthly Across Search Engines               Growth




     ComScore 2010
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
92% of Search Engine Clicks Originate
                                                                  From Natural Search




     ComScore 2010
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Only                8% of Search Spend Goes on
                                                                              Natural Search




     ComScore 2010
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Is SEO more or less important as influencers
                                      of business strategy than a year ago?
                                                                              78%




                                                                                    18%

                                                                                          4%




     Marketing Sherpa 2010
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Natural Search is a Zero Sum Game




                      You                                                           Competitor




                                 Investment in SEO required just to maintain position
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Natural Search is a Zero Sum Game




                      You                                                        Competitor




                                 Reducing investment allows competitors to succeed

© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Natural Search is a Zero Sum Game




                      You                                                       Competitor




                           Small investments in SEO can have considerable effects
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Scale                              Measure        ROI



                                                                         0
                                                                              5    10
                                                                                        15
                                                                                             $


© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Searchlight


                                                        Search Engine         Competition Discovery




               Inputs                                                                                 Analysis   Outputs


                                                                     Data Collection



                                                        Web Crawling               Research




                         Inputs                                                   Workflow



© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
SEO Cloud




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.        26
Adobe Omniture Integration




                                                                        Managed SEO Keywords

                                                                                                   SEO
                                                                                                Milestones
                                                                              Search Position


                                                                                  Traffic
                                                                                                 Success
                                                                                 Revenue         Metrics




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Agenda




        1                  Paid & Organic Solution Overview


        2                  Demo


        3                  Customer Discussion




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   28
Agenda




        1                  Paid & Organic Solution Overview


        2                  Demo


        3                  Customer Discussion




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How do you measure paid and organic search
                               today?




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   30
How will the Adobe/Conductor solution help your
                         paid search efforts?




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   31
What additional features would you like to see
                                  added?




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   32
Optimizing across SEM channels: Key takeaways


                              Jointly Optimize Paid & Organic Programs



                                               Use Analytics as the Foundation



   Automate paid bids based on paid & organic performance



                                                                Increase lift from SEM

© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
See the SEO Cloud in action at the
                              Conductor booth in the main hall or
                                     visit seocloud.com




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   34
Q&A




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
       Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   35

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Measure and Optimize Paid and Organic Search Together

  • 1. Measure and Optimize Paid & Organic Search Together Featuring: Adobe SearchCenter+ Conductor Searchlight © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 2. Agenda 1 Paid & Organic Solution Overview 2 Demo 3 Customer Discussion © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
  • 3. Presenters Panel §  Billy Mungovan, Sr. Director, Visitor Acquisition, Adobe §  Seth Besmertnik, CEO & co-founder, Conductor §  Brandon Proctor, Build.com © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
  • 4. Poll: Paid vs. Organic Results © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
  • 5. “62 percent of consumers don't know the difference between paid and organic results.” — “Search Engine Users” Pew Research Study © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
  • 6. Adobe SearchCenter Manages Over $1 Billion Ad Spend Under Management Adobe SearchCenter $1,000MM $700MM $300MM $100MM $0 © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 7. “I’ve found it annoying that over the years more and more people use SEM to mean paid search, as if SEM excludes SEO.” — Danny Sullivan © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7
  • 8. SEM 101: Organic Search vs. Paid Search Organic Paid Technical process of Auction-based media optimizing your web site buying © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 9. The Problem with Search Typical Paid Search guy…. © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
  • 10. The Problem with Search Typical SEO guy…. © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
  • 11. “You don’t have paid goals and organic goals – you have Search goals.” — Josh Palau, razorfish © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 11
  • 12. Adobe SearchCenter’s New Approach to SEM §  Improve share of voice and total conversions from search by optimizing organic and paid search together © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 13. Only Adobe SearchCenter+ Views SEM Holistically Use one underlying data set (SiteCatalyst) to make decisions across paid and organic search §  Adobe SearchCenter+ SEM strategies: §  Maintain top position for brand terms across paid and organic §  Automatically increase bids for paid keywords when competitors gain a higher organic rank §  Automatically decrease bids for paid keywords when you achieve a high organic rank §  Optimize bids to achieve a calculated “total conversions” metric © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 13
  • 14. An Integrated Paid & Organic Solution •  Rank gathering •  Competitive positioning •  Search volume •  SEO score SEO WORKFLOW SMARTER BID AUTOMATION OPPORTUNITY DISCOVERY •  Paid and organic VISIBILITY •  Visits •  Conversions •  Revenue Comprehensive Closed Loop Search Marketing Reporting §  SEO ROI §  Traffic §  Conversions §  SEO Opportunity §  Share of Search §  Share of Voice © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 15. Most Widely Used Enterprise SEO platform Powering SEO Teams for Over 100 Leading Brands 55+ People - Largest SEO Technology Company in the World Managing Over $3 billion Worth of SEO Revenue © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 16. SEO History SEO Wild West The rise of paid Marketing search – executives companies realize the focus hard “white-space” SEO opportunity 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Marketers try Technology SEO with automates paid marginal success search © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 17. 26.6 Billion Searches 16% YOY Monthly Across Search Engines Growth ComScore 2010 © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 18. 92% of Search Engine Clicks Originate From Natural Search ComScore 2010 © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 19. Only 8% of Search Spend Goes on Natural Search ComScore 2010 © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 20. Is SEO more or less important as influencers of business strategy than a year ago? 78% 18% 4% Marketing Sherpa 2010 © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 21. Natural Search is a Zero Sum Game You Competitor Investment in SEO required just to maintain position © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 22. Natural Search is a Zero Sum Game You Competitor Reducing investment allows competitors to succeed © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 23. Natural Search is a Zero Sum Game You Competitor Small investments in SEO can have considerable effects © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 24. Scale Measure ROI 0 5 10 15 $ © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 25. Searchlight Search Engine Competition Discovery Inputs Analysis Outputs Data Collection Web Crawling Research Inputs Workflow © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 26. SEO Cloud © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 26
  • 27. Adobe Omniture Integration Managed SEO Keywords SEO Milestones Search Position Traffic Success Revenue Metrics © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 28. Agenda 1 Paid & Organic Solution Overview 2 Demo 3 Customer Discussion © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 28
  • 29. Agenda 1 Paid & Organic Solution Overview 2 Demo 3 Customer Discussion © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 30. How do you measure paid and organic search today? © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 30
  • 31. How will the Adobe/Conductor solution help your paid search efforts? © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 31
  • 32. What additional features would you like to see added? © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 32
  • 33. Optimizing across SEM channels: Key takeaways Jointly Optimize Paid & Organic Programs Use Analytics as the Foundation Automate paid bids based on paid & organic performance Increase lift from SEM © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 34. See the SEO Cloud in action at the Conductor booth in the main hall or visit seocloud.com © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 34
  • 35. Q&A © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 35