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The Largest Graph of Human Activity at Work ever Created

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“The World Runs on Us” – a slogan from Oil Industries a few years back. “Data is the new Oil” – a new slogan which is applicable today. From this point on, whoever can connect data and turn it into knowledge, will keep the world running.

Knowledge, Connected Data and AI are new requirements to keep the world running. With these, our lives get simpler. Without them, enterprises will inevitably fail.

These three key components have been reshaping the way we live and work for the past few years, and we’ve just touched the tip of the iceberg. Everyone, whether they know it or not, has been using AI & knowledge-infused products and services every day, sometimes in ways that may not seem obvious.

I will explain how these non-obvious scenarios are being powered and how/why these will just become exponentially powerful with technology improvements which are happening today.

How do intelligent scenarios work? I’ll take the audience through a journey of understanding Knowledge Graphs (including how knowledge is ingested and mined), showing real scenarios being powered by these, and explaining how this technology can and will be used in the enterprise world in products like Office 365 and Microsoft Search.

Before joining Office, I was part of the Bing organization, working on one of the biggest consumer knowledge graphs ever created. I will brief the audience on how this knowledge graph works and how it powers everyday consumer scenarios. I will compare this with the largest graph of human activity at work ever created, which is where I focus my time in the Office organization.

With examples, I will show how the graph powers intelligent scenarios in Office 365 and Microsoft Search products. Microsoft Search is one of our new and unique products, and I will present the latest in this area, including our vision.

Today is the perfect time for AI. Together with Knowledge Graphs, it will help connect data and turn it into knowledge to help every person and every organization in the world achieve more, through intelligent experiences. What is the difference between Knowledge and AI?

I will explain, and I’ll get into the details of why both are required to truly power these intelligent scenarios. With statistics, I’ll show why organizations which are not willing or unable to jump into the Data ship, will fail.

Everyone in the audience can and must contribute. I will share the big motivations and next steps. Together, we will help improve how the world runs every day, and in the process, will benefit ourselves and organizations around the world.

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The Largest Graph of Human Activity at Work ever Created

  1. 1. THE LARGEST GRAPH OF HUMAN ACTIVITY AT WORK EVER CREATED Connected Data London 10/4/2019 David Gorena Elizondo
  2. 2. KNOWLEDGE – CONNECTED DATA – AI “THE WORLD RUNS ON US” “DATA IS THE NEW OIL” READY. SET. GO!
  3. 3. THE REALITY OF MODERN WORK more time spent collaborating, people work on twice as many teams 50% Increase in security breaches and 3x increase in identity- based attacks 2x Increasing time demands Growing security threats of knowledge workers struggle to find the information they need 59% Overwhelming amounts of data Streamlining collaboration/teaming/decision making, assistance with data collection/data mining for insights and monitoring/preventing threats to business data are seen as mission critical benefits of AI. -Forbes Insights study
  4. 4. WHAT’S AI? Technology that can perceive, learn, and reason to extend the capabilities of people and organizations
  5. 5. HOW AI WILL HELP 95% Customer interactions 75% Apps with AI 30% of search results will be voice by 2020 Powered by AI bots by 2025 By year 2019 Whole generation of high-value consumers growing up with voice Source: Econsultancy: Next Revolution of Search, 2017; Beyond the Hype: IDC White Paper on the economic impact of AI on CRM. Gartner 20 billion devices connected to the Internet By 2020
  6. 6. Intelligence – Why Now? Cloud Computing Big Data Powerful Algorithms
  7. 7. KNOWLEDGE IN BING Knowledge has powered search experiences for several years now Billions of facts and entities Get ‘direct answers’ along with search results Information structured by entity and attribute = Knowledge
  8. 8. Organizing the Web into a semantic, structured and fully-connected graph Jisheng Single entity, Assembled from 41 web sites Maintain identity on 100’s of Will Smith (200+ in Wikipedia alone) Coverage Correctness Freshness CHALLENGES
  9. 9. KNOWLEDGE POWERING AI When you want the answer to a question, AI can translate your words from speech to text But to actually get information or take action, where can the AI go? Answer: Knowledge
  10. 10. World knowledge Organizational knowledge Individual knowledge MICROSOFT GRAPH – WORLD & ENTERPRISE KNOWLEDGE The largest graph of human activity at work ever created 470B Emails processed per month 420B Office user interactions observed per month 100M Excel charts created per month 6.5T Threats signals analyzed daily 560M PowerPoint slides created per month Dynamics 365 Microsoft Graph
  11. 11. WHAT NEXT? - Industry - Knowledge & AI in the enterprise - How to contribute
  12. 12. THANK YOU David Gorena Elizondo DGorena@Microsoft.com @davidgorena www.linkedin.com/in/david-gorena

“The World Runs on Us” – a slogan from Oil Industries a few years back. “Data is the new Oil” – a new slogan which is applicable today. From this point on, whoever can connect data and turn it into knowledge, will keep the world running. Knowledge, Connected Data and AI are new requirements to keep the world running. With these, our lives get simpler. Without them, enterprises will inevitably fail. These three key components have been reshaping the way we live and work for the past few years, and we’ve just touched the tip of the iceberg. Everyone, whether they know it or not, has been using AI & knowledge-infused products and services every day, sometimes in ways that may not seem obvious. I will explain how these non-obvious scenarios are being powered and how/why these will just become exponentially powerful with technology improvements which are happening today. How do intelligent scenarios work? I’ll take the audience through a journey of understanding Knowledge Graphs (including how knowledge is ingested and mined), showing real scenarios being powered by these, and explaining how this technology can and will be used in the enterprise world in products like Office 365 and Microsoft Search. Before joining Office, I was part of the Bing organization, working on one of the biggest consumer knowledge graphs ever created. I will brief the audience on how this knowledge graph works and how it powers everyday consumer scenarios. I will compare this with the largest graph of human activity at work ever created, which is where I focus my time in the Office organization. With examples, I will show how the graph powers intelligent scenarios in Office 365 and Microsoft Search products. Microsoft Search is one of our new and unique products, and I will present the latest in this area, including our vision. Today is the perfect time for AI. Together with Knowledge Graphs, it will help connect data and turn it into knowledge to help every person and every organization in the world achieve more, through intelligent experiences. What is the difference between Knowledge and AI? I will explain, and I’ll get into the details of why both are required to truly power these intelligent scenarios. With statistics, I’ll show why organizations which are not willing or unable to jump into the Data ship, will fail. Everyone in the audience can and must contribute. I will share the big motivations and next steps. Together, we will help improve how the world runs every day, and in the process, will benefit ourselves and organizations around the world.

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