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Methodology of Inclusion by Corey Timpson

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Presentation given to AODA on the methodology of inclusive design and accessibility I employ in my practice. Seen through the case study of the Canadian Museum for Human Rights.

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Methodology of Inclusion by Corey Timpson

  1. 1. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles A Methodology of Inclusion Canadian Museum for Human Rights • 2017-07-05 Corey Timpson Corey Timpson Design Inc. www.coreytimpson.com @coreytimpson
  2. 2. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Premise Rather than design and develop something and then figure out how to make it accessible, we design with all audiences, and all abilities, in mind from the outset. “Inclusion” would also address cultural, linguistic, and other dynamics of difference.
  3. 3. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Foundation Inclusive Design Advisory Council (IDAC) IDAC-WG Make informed business decisions. Build awareness among staff, visitors, and museum field.
  4. 4. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Prerequisites Environmental Scan Smithsonian Accessibility Guidelines Museum of Science London, Building Accessible Exhibition Musée de la civilisation Québec National Building Code Provincial Building Code WCAG 2.0 + more
  5. 5. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Graphic Design
  6. 6. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Graphic Design
  7. 7. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Graphic Design
  8. 8. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Environmental Design
  9. 9. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Environmental Design
  10. 10. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Environmental Design
  11. 11. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Digital Design
  12. 12. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Digital Design
  13. 13. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Media Design
  14. 14. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Media Design
  15. 15. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Media Design
  16. 16. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Media Design
  17. 17. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Inclusive Design Ecosystem
  18. 18. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Innovation
  19. 19. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Access Point (UAP) System of 5 components 1. Cane detectable floor strip 2. Tactile marker 3. Mobile App 4. iBeacon 5. Content Management System
  20. 20. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Access Point (UAP) Cane-detectable tactile floor strip
  21. 21. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Access Point (UAP) Tactile marker
  22. 22. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Access Point (UAP) iBeacon
  23. 23. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Access Point (UAP) Mobile app
  24. 24. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Access Point (UAP) UAP in mixed-media installation
  25. 25. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Access Point (UAP) UAP Scalability
  26. 26. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Keypad (UKP) Navigation of digital interfaces Navigation of tangible interfaces Standardized approach through all instances of digital interaction. + zoom, volume control, wrist support
  27. 27. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Keypad (UKP) Concept Design
  28. 28. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Keypad (UKP) Sematic software standardization
  29. 29. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Keypad (UKP) Prototype
  30. 30. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Keypad (UKP) In-situ UKP-I
  31. 31. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Keypad (UKP) In-situ UKP-I
  32. 32. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Universal Keypad (UKP) In-situ UKP-A
  33. 33. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Mobile Application Driver for development was Inclusive Design Available for iOS and Android Available in English and French
  34. 34. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Mobile Application Driver for development was Inclusive Design Available for iOS, Android Available in English, French Available in ASL, LSQ Available in AD English, AD French
  35. 35. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Mobile Application ASL, LSQ, AD Eng, AD Fra Self Guided Tours
  36. 36. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Critical Findings
  37. 37. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Ecosystem • 95 digital installations • +100 hours of video • 100,000 words of text • +300 objects/artefacts • 19 Mixed Media / Immersive Environments • 1 Web site • 1 Mobile Program + 2 installation specific applications • Digital Signage System (5 different instances) • 2 Temporary exhibition spaces • Geometrically non-standard building
  38. 38. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing were critical
  39. 39. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  40. 40. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  41. 41. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  42. 42. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  43. 43. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  44. 44. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  45. 45. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  46. 46. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing
  47. 47. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing were critical Developing tools in order to solicit usable and pointed feedback.
  48. 48. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Soliciting Good Feedback (ie. constructive criticism)
  49. 49. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Soliciting Good Feedback (ie. constructive criticism)
  50. 50. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & Testing were critical Developing tools in order to solicit usable and pointed feedback. Redundancy. Redundancy.
  51. 51. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Redundancy
  52. 52. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Redundancy
  53. 53. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Redundancy
  54. 54. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Prototyping & testing were critical Developing tools in order to solicit usable and pointed feedback. Redundancy. Redundancy. Visitor experience is from A-Z
  55. 55. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Visitor Experience
  56. 56. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Visitor Experience
  57. 57. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Visitor Experience
  58. 58. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Visitor Experience
  59. 59. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Implications Visitor Experience
  60. 60. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Critical Findings The work is never done. Fostering a culture of iterative and consistent evolution is key. Accepting and embracing criticism and using it as fuel. Be deliberate.
  61. 61. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles
  62. 62. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Critical Findings • Rick Hansen Foundation Circle of Excellent (2017) • International Association of Universal Design Gold (2016) • International Jodi Award (2015) • AAM MUSE Gold Award - Mobile Applications (2015) • Design Access Award - Accessible Environments (2015) • Canadian Foundation for Physically Disabled Persons (2015) Many more.
  63. 63. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Conclusions The methodology is the most important. Everything else is an output. Inclusive thinking has become a key characteristic of the corporate culture. And this is the measure of success.
  64. 64. Click to edit Master title style Click to edit Master subtitle style Edit Master text styles Corey Timpson Corey Timpson Design Inc. www.coreytimpson.com @coreytimpson

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