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India’s First Mission Mode e Governance Project under NeGP



      AVINASH SRIVASTAVA
      Joint Secretary
      Ministry of Corporate Affairs
      Government of India


                                                             1
VISION OF THE MINISTRY



To facilitate corporate growth with
enlightened regulation.




                              2
Vision MCA21




                   •Reposition MCA

                   •To fulfill the aspirations of its stakeholders

                   •To achieve global competitiveness for the
                   21st century




Foundation for a healthy business eco
system
MCA 21 Showcase


• The session will showcase three
  perspectives:
 – Ministry’s
 – Operator’s : by TCS
 – and Registrar’s Office   by   Registrar   of
   Companies Delhi




                                        4
Ministry Perspective
• Need, Vision & Strategy for MCA21
  – PPP using BOOT model
  – Independent PMU
  – 3rd Party Audit
  – Certification by Project Consultant
  – Government            committees:         Empowered
    Committee, Apex Committee
• Policy Enablement & Legislative support
• Change Management          –   Internal   and   External
  (Stakeholders)
• Benefits to Government, Business, Public, FIs
• Continuous Business Change
                                                  5
Business Drivers - Need for MCA21


Ever-increasing corporates                  Physical Presence                               Limited Payment Options
• More than 700,000 corporates                                                              • Payments were to be made in
                                            • Millions of corporate representatives          person
• About 6 crore pages maintained in files     visit ROC office every year
                                                                                            • Only cash or Demand Draft
• One lakh charge registrations per year    • Physical presence of company                   accepted not even cheque
                                              representative required for all
                                              transactions




Limited Access Points                       Long Queues                                     Record Rooms Maintained Manually
• Mostly one office per state               • Slow manual collection and verification
• Ever-increasing stakeholder base            process                                       • Information availability to
                                            • Unmanageable situation during peak             stakeholders was time consuming
                                              filing season of Oct-Nov-Dec                   and inaccurate

                                                          Paper Based Transactions
                                                          • Paper overload doesn't permit
                                                            other value added service
                                                          • Paper sorting, storage and
                                                            retrieval was very cumbersome
                                                            and time consuming


                                                                                                            6
MCA21 – Transformation (since Jan, 2007
            across the whole country)

 Previous                       Current




                                          7
Scope of Services – MCA21

• Name Approvals
• Incorporation of new companies
• Filing of annual statutory returns
• Grant of all approvals
• Easy access to public records of companies to all stakeholders
• Grievance redressal
• Compliance management & effective regulation
• Platform for implementing value-added services
• Interoperability   with     other    Government    Department    /
  Ministries/Regulators




                                                            8
MCA21 Implementation Strategy

• Service Delivery based PPP Model
• Consultative and Team Approach
  – Unambiguous technical specifications (including
    prototypes)
  – Cross-functional team including expert from business
    domain, financial modeling, IT, legal professionals
    with participation from professional institutes
• Modernization of offices
• Process Re-engineering to adapt to a technology-
  enabled environment
• Migration of legacy data (45 Million pages digitized)

                                                     9
MCA21 Change Management
INTERNAL
• Policy : Amendments to Companies Act enabling and
  mandating electronic filing
• Employees: A large scale training and transformational
  exercise, ensuring participation of all levels of
  employees, with tacit support of boot partner. Each of
  the field office was made part of the team to carry out
  transformation within.
EXTERNAL
• Involvement of Professional Institutes (ICAI, ICWI, ICSI)
  & Industry Chambers.
• Countrywide Facilitation centers
• Certified Filing Centers (> 900 in numbers)
• Extensive Media Campaign – Educative & Informative
                                               10
Innovations Used

• Electronic payment methods like Credit Card, Internet
  Banking & recently introduced NEFT type of payment
• Elimination of repetitive data using ‘pre-fill’
• Automated pre-scrutiny to ensure accuracy of data
• Authentication of forms via DSC
• Utilization of publicly available software so that end-user
  did not incur any additional cost
• Straight Through Processing of filings with system
  approval
• Introduction of Electronic Stamp
• System of Role-Check to verify antecedent of the
  signatory
                                                    11
MCA21 – Best Practices
 ‘Blue print’ Approach – RFP Document
 Holistic outsourcing – PPP Model
 Digitization of legacy – assembly line approach
 RFO – Addressing Digital Divide
 Outcome (SLA) based monitoring
 Back office workflow – productivity management
 Straight through approval process
 PMU for strategic and operational monitoring
 Green project – eForm & eStamp




                                                 12
Project Objectives and Realization
1.   Business – enabled to register a company
     and file statutory documents quickly and         Nature of Service        Prior to MCA21   After MCA21
     easily
                                                      Name Approval                7 days       1-2 day
2.   Public – to get easy access to records and
     get their grievances redressed effectively       Company incorporations      15 days       1-3 days

3.   Professionals - to be able to offer efficient    BS / AR Filing              60 days       Instantaneous
     services to their clients
                                                      Change in directors         60 days       1 day
4.   Financial Institutions – to find registration
     and verification of charges easy                 Inspection of public      Visit to ROC    Online
                                                      documents
5.   MCA – to ensure proactive & effective
     compliance and corporate governance

6.   Employees - empower to deliver best of          • Revenue Increase from 7000 to 14000 Million
     services                                          Rupees
                                                           • ZERO Revenue Leakage
                                                     • National Charge Database Established
 Facilities for On-line end-end interaction with           • Used by all Banks & FIs before loan
  MCA services on portal                                     disbursal to companies
 Provides Any Time, Any Where access to MCA          • Automation of all Internal Functions
  services on a 24X7 basis                           • Transaction-wise Payment Reconciliation
                                                                                        13
Overview : Statistics at a Glance
          (as on 11-02-2012)
Active Companies                           762,000
Public Limited Companies                    58,000
Private Limited Companies                  704,000
Dormant Companies                          153,000
Foreign Companies                             3183
Listed Companies – BSE                        5086
Listed Companies – NSE                        1552
Companies under Liquidation                   4612
Number of Limited Liability Partnerships      7952
registered under LLP Act
                                           14
Growth of Company Incorporation
100000

                                                                            92080
 90000


 80000


 70000
                                                             68088
                               65899          65139
 60000

                52524
 50000


 40000


 30000


 20000


 10000


     0
         2006 - 2007    2007 - 2008    2008 - 2009    2009 - 2010    2010 - 2011




                                                                       15
Growth of Company Filings
700000


                                                                                           596988
600000



500000

                                                                           451830
                                                    393305
400000

                                344992
300000          294519



200000
                                                                           143925            163617
                                                    132073
                                118844
                98262
100000



     0
         2006 - 2007     2007 - 2008         2008 - 2009            2009 - 2010     2010 - 2011

                            Annual Returns     Charges (eform 8,10 & 17)



                                                                                        16
MCA Website
MCA21 – Key Achievements
• Procedural uniformity across all offices
• Speed and certainty of service delivery, with ease of access
• Transparency – status of processing of filings and approvals
• Problem of malpractices inherent with a paper-based system
  addressed (such as ante-date filings, incomplete filings, replacing
  documents, etc.)
• Establishment of a dependable data for effective compliance
  management
• Platform for further processes refinement
• Empowerment of the citizen/investor with authentic data about
  companies through the Internet

                                                           18
Recent Improvements
Trouble free Peak Filing:
October and November each year are the peak
filing season for Balance Sheets and Annual
Reports
The Ministry set in motion advance readiness
action plan
  software optimization
  hardware augmentation
  appeal to corporates to stagger filings
  through media campaigns, portal message
  etc.                               19
Recent Improvements (Contd..)
 More than 1.5 Million filings were received in
  the months of Oct & Nov without any
  hindrance which is 17% more than last year
 An all time high of 79,000 filings was
  recorded on 29th Oct 2011.




                                         20
MCA21 adds new PARADIGM - XBRL

 Companies mandated to file in XBRL mode in Phase I (FY 2010-
  11 onwards i.e. balance sheet date as 31.03.2011 or onwards)–
   • All listed companies and their Indian subsidiaries,
   • All companies having a paid up capital of Rs 50 Million or
      more,
   • All companies having a turnover of Rs 1000 Million or above
 Banking companies, insurance companies, power companies
  and NBFCs registered with RBI exempted from XBRL filing for this
  financial year as their respective taxonomies are under
  development
 As on Date more than 23500 companies have successfully filed
  their documents in XBRL


                                                         21
Company Registration
1. Obtain Director Identification Number (DIN) online by giving
     name, fathers’ name, date of birth, address, and Income Tax
     permanent account number of the proposed director
2.   Foreign national has to give passport details in place of
     Income Tax permanent account number
3.   Obtain Name of the proposed company by filing application
     online. Normally Name is made available online / within 24
     hours.
4.   Process developed to give Name immediately online
5.   File Incorporation documents such as
     Memorandum, Articles, particulars of promoters, directors
     and place of registered office of the company.
6.    Incorporation Certificate is now issued online between 24-48
     hours
                                                        22
AWARDS WON

DATAQUEST     Path    breaker

 Award for 2006


National e-Governance Award

 for   2007   for    Business

 Process Re-Engineering


DATAQUEST      e-Governance

 vendor award for 2007


Prime Ministers Award for

 excellence   in         Public

 Administration
THANK YOU

A GREEN PROJECT
  SAVES 100 MILLION PAGES EACH YEAR!




avinash.srivastava@mca.gov.in




                                       24

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1. mca 21

  • 1. India’s First Mission Mode e Governance Project under NeGP AVINASH SRIVASTAVA Joint Secretary Ministry of Corporate Affairs Government of India 1
  • 2. VISION OF THE MINISTRY To facilitate corporate growth with enlightened regulation. 2
  • 3. Vision MCA21 •Reposition MCA •To fulfill the aspirations of its stakeholders •To achieve global competitiveness for the 21st century Foundation for a healthy business eco system
  • 4. MCA 21 Showcase • The session will showcase three perspectives: – Ministry’s – Operator’s : by TCS – and Registrar’s Office by Registrar of Companies Delhi 4
  • 5. Ministry Perspective • Need, Vision & Strategy for MCA21 – PPP using BOOT model – Independent PMU – 3rd Party Audit – Certification by Project Consultant – Government committees: Empowered Committee, Apex Committee • Policy Enablement & Legislative support • Change Management – Internal and External (Stakeholders) • Benefits to Government, Business, Public, FIs • Continuous Business Change 5
  • 6. Business Drivers - Need for MCA21 Ever-increasing corporates Physical Presence Limited Payment Options • More than 700,000 corporates • Payments were to be made in • Millions of corporate representatives person • About 6 crore pages maintained in files visit ROC office every year • Only cash or Demand Draft • One lakh charge registrations per year • Physical presence of company accepted not even cheque representative required for all transactions Limited Access Points Long Queues Record Rooms Maintained Manually • Mostly one office per state • Slow manual collection and verification • Ever-increasing stakeholder base process • Information availability to • Unmanageable situation during peak stakeholders was time consuming filing season of Oct-Nov-Dec and inaccurate Paper Based Transactions • Paper overload doesn't permit other value added service • Paper sorting, storage and retrieval was very cumbersome and time consuming 6
  • 7. MCA21 – Transformation (since Jan, 2007 across the whole country) Previous Current 7
  • 8. Scope of Services – MCA21 • Name Approvals • Incorporation of new companies • Filing of annual statutory returns • Grant of all approvals • Easy access to public records of companies to all stakeholders • Grievance redressal • Compliance management & effective regulation • Platform for implementing value-added services • Interoperability with other Government Department / Ministries/Regulators 8
  • 9. MCA21 Implementation Strategy • Service Delivery based PPP Model • Consultative and Team Approach – Unambiguous technical specifications (including prototypes) – Cross-functional team including expert from business domain, financial modeling, IT, legal professionals with participation from professional institutes • Modernization of offices • Process Re-engineering to adapt to a technology- enabled environment • Migration of legacy data (45 Million pages digitized) 9
  • 10. MCA21 Change Management INTERNAL • Policy : Amendments to Companies Act enabling and mandating electronic filing • Employees: A large scale training and transformational exercise, ensuring participation of all levels of employees, with tacit support of boot partner. Each of the field office was made part of the team to carry out transformation within. EXTERNAL • Involvement of Professional Institutes (ICAI, ICWI, ICSI) & Industry Chambers. • Countrywide Facilitation centers • Certified Filing Centers (> 900 in numbers) • Extensive Media Campaign – Educative & Informative 10
  • 11. Innovations Used • Electronic payment methods like Credit Card, Internet Banking & recently introduced NEFT type of payment • Elimination of repetitive data using ‘pre-fill’ • Automated pre-scrutiny to ensure accuracy of data • Authentication of forms via DSC • Utilization of publicly available software so that end-user did not incur any additional cost • Straight Through Processing of filings with system approval • Introduction of Electronic Stamp • System of Role-Check to verify antecedent of the signatory 11
  • 12. MCA21 – Best Practices  ‘Blue print’ Approach – RFP Document  Holistic outsourcing – PPP Model  Digitization of legacy – assembly line approach  RFO – Addressing Digital Divide  Outcome (SLA) based monitoring  Back office workflow – productivity management  Straight through approval process  PMU for strategic and operational monitoring  Green project – eForm & eStamp 12
  • 13. Project Objectives and Realization 1. Business – enabled to register a company and file statutory documents quickly and Nature of Service Prior to MCA21 After MCA21 easily Name Approval 7 days 1-2 day 2. Public – to get easy access to records and get their grievances redressed effectively Company incorporations 15 days 1-3 days 3. Professionals - to be able to offer efficient BS / AR Filing 60 days Instantaneous services to their clients Change in directors 60 days 1 day 4. Financial Institutions – to find registration and verification of charges easy Inspection of public Visit to ROC Online documents 5. MCA – to ensure proactive & effective compliance and corporate governance 6. Employees - empower to deliver best of • Revenue Increase from 7000 to 14000 Million services Rupees • ZERO Revenue Leakage • National Charge Database Established Facilities for On-line end-end interaction with • Used by all Banks & FIs before loan MCA services on portal disbursal to companies Provides Any Time, Any Where access to MCA • Automation of all Internal Functions services on a 24X7 basis • Transaction-wise Payment Reconciliation 13
  • 14. Overview : Statistics at a Glance (as on 11-02-2012) Active Companies 762,000 Public Limited Companies 58,000 Private Limited Companies 704,000 Dormant Companies 153,000 Foreign Companies 3183 Listed Companies – BSE 5086 Listed Companies – NSE 1552 Companies under Liquidation 4612 Number of Limited Liability Partnerships 7952 registered under LLP Act 14
  • 15. Growth of Company Incorporation 100000 92080 90000 80000 70000 68088 65899 65139 60000 52524 50000 40000 30000 20000 10000 0 2006 - 2007 2007 - 2008 2008 - 2009 2009 - 2010 2010 - 2011 15
  • 16. Growth of Company Filings 700000 596988 600000 500000 451830 393305 400000 344992 300000 294519 200000 143925 163617 132073 118844 98262 100000 0 2006 - 2007 2007 - 2008 2008 - 2009 2009 - 2010 2010 - 2011 Annual Returns Charges (eform 8,10 & 17) 16
  • 18. MCA21 – Key Achievements • Procedural uniformity across all offices • Speed and certainty of service delivery, with ease of access • Transparency – status of processing of filings and approvals • Problem of malpractices inherent with a paper-based system addressed (such as ante-date filings, incomplete filings, replacing documents, etc.) • Establishment of a dependable data for effective compliance management • Platform for further processes refinement • Empowerment of the citizen/investor with authentic data about companies through the Internet 18
  • 19. Recent Improvements Trouble free Peak Filing: October and November each year are the peak filing season for Balance Sheets and Annual Reports The Ministry set in motion advance readiness action plan software optimization hardware augmentation appeal to corporates to stagger filings through media campaigns, portal message etc. 19
  • 20. Recent Improvements (Contd..)  More than 1.5 Million filings were received in the months of Oct & Nov without any hindrance which is 17% more than last year  An all time high of 79,000 filings was recorded on 29th Oct 2011. 20
  • 21. MCA21 adds new PARADIGM - XBRL  Companies mandated to file in XBRL mode in Phase I (FY 2010- 11 onwards i.e. balance sheet date as 31.03.2011 or onwards)– • All listed companies and their Indian subsidiaries, • All companies having a paid up capital of Rs 50 Million or more, • All companies having a turnover of Rs 1000 Million or above  Banking companies, insurance companies, power companies and NBFCs registered with RBI exempted from XBRL filing for this financial year as their respective taxonomies are under development  As on Date more than 23500 companies have successfully filed their documents in XBRL 21
  • 22. Company Registration 1. Obtain Director Identification Number (DIN) online by giving name, fathers’ name, date of birth, address, and Income Tax permanent account number of the proposed director 2. Foreign national has to give passport details in place of Income Tax permanent account number 3. Obtain Name of the proposed company by filing application online. Normally Name is made available online / within 24 hours. 4. Process developed to give Name immediately online 5. File Incorporation documents such as Memorandum, Articles, particulars of promoters, directors and place of registered office of the company. 6. Incorporation Certificate is now issued online between 24-48 hours 22
  • 23. AWARDS WON DATAQUEST Path breaker Award for 2006 National e-Governance Award for 2007 for Business Process Re-Engineering DATAQUEST e-Governance vendor award for 2007 Prime Ministers Award for excellence in Public Administration
  • 24. THANK YOU A GREEN PROJECT SAVES 100 MILLION PAGES EACH YEAR! avinash.srivastava@mca.gov.in 24