20. Designing Your Marketing Stack
6 steps before watching a product demo
1. Customer Flow
2. Identify the challenges
3. Collaboration
4. One database to rule them all
5. Work with your existing culture
6. Growing your stack with you
Source: Techmarketer.org - Nicole Williams podcast
21. CUSTOMER
INSIGHT
What are the
core needs that
our offer can
best address?
UBP
What is the most
compelling reason
why the target market
should choose our
offer?
VALUES
What does our offer
believe in?
BENEFITS
What are the key
benefits we
deliver?
CORE
PROMISE
How can our offer
be captured in
one simple idea?
LOOK
How should
our offer
look?
BEHAVE
How should
the offer
behave? What
should it be
seen doing?
TARGET MARKET
Who should our offer be the
best choice for? How can they
be described?
BRAND
ANCHORS
What are the
strengths of our
offer that enable it
to own this
position?
SOUND
How should our offer
sound? What tone-of-voice
should it adopt?
COMPETITIVE
CONTEXT
Who do you
compete with?
Brand Compass
22. CUSTOMER
INSIGHT
Looking for an
easier way to do
compliance.
UBP
The simplest and
most cost-effective
solution to manage
compliance
VALUES
Success in
compliance should
be available to
everyone
BENEFITS
We make
compliance easy &
enjoyable.
CORE
PROMISE
Mango is the
easiest way to ‘do’
compliance.
LOOK
Light, clean
and fresh
BEHAVE
Integrity,
responsive,
honest and
dedicated.
TARGET MARKET
Multiple sites and/or multiple
standards. 25-500 employees and
with at least 1 person dedicated to
the effort. Management are
Champions.
BRAND
ANCHORS
Simple to use and
supported by
experts.
SOUND
Expert, confident and
insightful.
COMPETITION
Paper-based
systems, generic
document
management tools
and client
intranets.
Mango Compass