SecurVoice Call Recording is the most advanced and powerful call recording solution. Interfaced to all the major automation software systems for event integration.

1. SecurVoice from CSS
Call Recording
and Screen Capture Solutions
for the Security Industry
www.securvoice.net • 580 548 1605 • sales@securvoice.net

2. Who is CSS
• Telephony Solutions to the Security Industry
• SecurVoice recording system
• NetVanta PoE Managed Switches and Routers
• IVR, Unified Messaging & Voice Mail Platform
• Support and Service
• SIP trunk circuit provider
• 25 Years Security Industry Experience

3. What is SecurVoice
• Call recording platform for Analog, Digital & IP
• Video – Screen recording platform*
• Remote and Local recording solution
• Browser based application
• Automation Software Interface with :
•Bold, SIS, MicroKey, IBS, SGS & MonitorSoft
• Full feature platform, no options*
• Training tools

4. Features
• 100% .Net Technology
• Run management reports with report builder
• Scaleable from 4 to 4 thousand channels
• MySQL Server support
• Network based storage with auto backup
• Save and Email recordings
• Bookmark recordings
• Evaluation and scoring

5. Features
• Record on Demand
• Free agent seating (Bob to Mary to John)
• User Groups and Profiles (Operators, Sales, Techs)
• Self Monitoring with email notification*
• Full Call details
• Alarm Escalation* diagnostic tools
• WAV file encryption. DES, RC2, Triple DES, Rijndeal
• Programmable operator screen capture

6. Digital, Analog & IP recording in 1 location
Analog Phones
CSS IPx
Hybrid PBX or
other PBX
66 Block SecurVoice Recording &
Storage Server
Digital Phones
NetVanta Managed PoE Switch
LAN
IP Phones

7. SecurVoice Digital & IP recording in 3 locations
CSS IPx Hybrid PBX or other PBX
SecurVoice Storage Server
66 Block
Digital Phones
SecurVoice Recording
NetVanta Managed Switch Server
IP Phones
LAN
MPLS
SecurVoice Recording Server
LAN LAN
66 Block
IP Phones
Digital Phones
SecurVoice Recording Server

8. 100% Web based user interface

9. Agent Evaluation with unlimited customizable forms & questions

10. Custom Reports & Analytics

11. Alarms

12. Help

13. Play a recording from SecurVoice, evaluate & comment

14. Play a recording from SecurVoice, evaluate & comment

15. Screen Capture. Make sure you know what your operators
are looking at.

16. Screen Capture. Make sure you know what your operators
are looking at.

17. Storage Management
•Supports multiple databases including MySQL & SQL
•Centralized Server or DVD storage
•Scheduled and rules-based transfer
•Scheduled and rules-based file purging
•Scheduled and rules-based backup