The role of
HR Manager
CREATIVE HRM
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HR Organization:
Past and Now
Past: Now:
• HR Function serviced as a pure service and • Today, the modern HR Organization has the
support center for the management of the competitive HR Strategy, and sets goals and
organization priorities to accomplish it
• HR processed the administration of employees • HR defines company wide policies and
and was responsible for the payroll processing procedures like Compensation Policies and
• HR processed new hires Recruitment Policies to ensure the internal
• HR was attached to redundancies, and equity and fairness
prepared special redundancy programs • HR acts as the Business Partner, which shares
• HR supported company wide projects and the responsibility for the deliverables with
administered assigned tasks and reported the internal clients
progress • HR runs centralized and strategic initiatives in
• HR had no inputs to the strategic processes the area of Training and Development,
like planning and the development of the Leadership Development and Social Media
business strategy • HR provides the value added HR Controlling
• HR leads Projects and drives the Change
Management
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HR Model
Brief Overview
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Dave Ulrich: HR Model
Business Partner Change Agent
Human
Resources
Administrative
Employee Advocate
Expert
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HR Model:
Impact on HR Managers
Administrative Employee
Business Partner Change Agent
Expert Advocate
• HR Procedures and Policies • Strong Project Management • Deep knowledge of the • Opinion surveys
• HR Strategy Development Skills employment legislation • Playing difficult roles during
and implementation at the • Knowledge of the psychology • Process Management project meetings
internal client and the psychology of the • Accuracy • Clearly defined goals and
change • Introduction of Innovations objectives
• Goal Setting and Performance
• Ability to prioritize and • Job Descriptions for all jobs in
Appraisal
develop communication plans the organization
• Communication and • Grievance Process
Negotiation Skills
• Project Management Skills
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Roles and
Responsibilities
HR Manager
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The role of HR Manager
Administrative Employee
Business Partner Change Agent
Expert Advocate
• Builds the valuable • Identifies gaps in the • Manages administrative • Elaborates procedures for
relationship with the internal management practice and processes at the client employees to ask open and
client introduces initiatives to close • Runs regular checks to honest questions
• Sets realistic timelines and them ensure the full compliance • Manages the performance
• Acts as the team member in with the law appraisals
plans for introduction of new
projects responsible for the • Introduces job structures and • Acts as the team member in
HR policies and procedures
change management job matrix as the projects
• Hires new employees for the • Helps the client to develop administration gets simple and • Runs the grievance process
clients communication plans on the quick • Conducts regular opinion
• Runs internal talent regular basis • Helps managers to create surveys
management programs • Leads the nomination process new job descriptions and • Runs skip level meetings
• Builds succession plans for Talent and Succession update existing ones • Runs 360 feedback
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Thank You
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