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Tae Kim

                          TaeKim




1   Google confidential
Google+ for your Business
November 15, 2011
Tae E. Kim
Head of SEM/Platform Channel Partnerships
North America




2
    tae e. kim
     Google confidential
Evolution of the web



3   Google confidential
4   Google confidential
5   Google confidential
introducing, you
in the real world, people interact with businesses every day.
google+ brings those rich relationships online.


• start real conversations

• inspire your customers to
  recommend new ones

• Boost the performance of
  your ads across the web




6   Google confidential
off to a great start




40M people joined
3.7B photos uploaded
1M sites added the +1 button
5B +1 impressions/day


7   Google confidential
8   Google confidential
9   Google confidential
10 Google confidential
+Mobile



            Share what’s around, right
            now, without any hassle.




11 Google confidential
Ripples: watch how posts get shared




12 Google confidential
Search is Becoming More Social
                         The +1 Button and Social Search




13 Google confidential
social web
Your +1’s will reach not only the 40 million users of Google+, but the
billion people who come to Google everyday




                                    sites


                          G+
                         Page                  display




                         search               video


                                   mobile




14 Google confidential
+1 Button presents opportunity to businesses

 • More Traffic - personalized annotations to increase CTR.

 • Better Traffic - search traffic is better qualified when the
   site has been recommended by a friend or contact.




                                                                  1
                                                                  5

15 Google confidential
Google+: Things you can do now

                Join the +1 button experiment at:
    1           http://www.google.com/experimental/


                If you have a website for your business, visit the
    2           Webmasters +1 Button site for implementation:
                www.google.com/webmasters/+1button


                Create your Google+ profile and get familiar with the platform.
    3           Create your profile/circles and include professional / business
                information (without actually creating a business profile).


                Start generating and publishing interesting and informative
    4           content pertaining to you / your business; build critical mass.

16 Google confidential
+You / Your Business



            Google+ Pages for
            Brands / Businesses




17 Google confidential
90 %
          Of consumers online
          trust recommendations
          from people they know




Sources: Econsultancy July 2009, Harris Interactive June 2010
71 %
                                                                        Say reviews from
                                                                family members or friends
                                                            influence purchase decisions




19 Google confidential
Sources: Econsultancy July 2009, Harris Interactive June 2010
built for business
Google+        Your Business

                             ripples
                                                                            pages
                 analytics
                                                                               hangouts
                   search
                                                                                circles




                              +1 button
                                                           direct connect
                                          g+ icon     social
                                                    extensions


20 Google confidential
What if you could…

                                     Create more personal
             Repeat
            Customers                  relationships with
                           New
                                      customers at scale?
                         Customers




 Segment Your Audiences in
     the Social Space




21 Google confidential
google+ pages
your google+ page is the centerpiece of your presence on google+




22 Google confidential
a single home for your +1’s




                              +1 count/button:
                              this includes +1’s directly on
                              your page, as well as any
                              +1’s on buttons that point to
                              your website’s url*




                              *verification code installation required

23 Google confidential
reach the right audience at the right time




                               circles:
                               people can subscribe to your
                               updates. you can also use
                               circles to send targeted
                               messages to smaller groups.




24 Google confidential
meet face to face and join the conversation




                                                    start a hangout:
                                                    live, multi-user video chat.
                                                    you can choose to start a
                                                    hangout publicly, or with any
                                                    of your circles.


             notifications:
             see whenever someone’s +1’d your
             page or post, shared or commented
             on a post, added you to a circle, or
             mentioned you in a post.


25 Google confidential
getting started

                         step 1:
                         start posting



                         step 2:
                         connect to your website



                         step 3:
                         spread the word



                         step 4:
                         build your circles




26 Google confidential
google+ icon & badge



27 Google confidential
bring google+ to your website
Google+ icon and badge help you promote your Google+ page to
visitors on your website




                                    G+ Icon




                                    G+ Badge




28 Google confidential
Google+ Icon




                         Link to G+ Page
                         Also installs verification code
                         at the same time.




29 Google confidential
Google+ badge
Add to circles and +1 sharing directly from your website
(coming soon…)




30 Google confidential
benefits

                     Help more visitors discover your Google+ page

                     Let people add you to a circle without ever
                     leaving your site

                     Get more +1’s for your page, helping you to
                     stand out in search and ads




31 Google confidential
benefits

                     Simple way to direct people to your Google+
                     page

                     Quickly gain followers. Your page is
                     automatically added to the following circle.

                     No setup required. Verified pages are
                     automatically eligible.




32 Google confidential
google+ direct connect



33 Google confidential
simple, elegant social discovery
Google+ Direct Connect make it easy for people to find your
Google+ page using Google search.




34 Google confidential
Direct Connect
From the Google.com search box, type + ‘page name’




35 Google confidential
Direct Connect
As you type, top verified pages will appear in suggest




36 Google confidential
quickly gain followers
when you hit enter, you’re taken directly to the page which is then
added to your ‘following’ circle




                                                  The first time you use
                                                  Direct Connect, you’re
                                                  prompted to enable
                                                  auto-follow. Pages will
                                                  automatically be added
                                                  to your ‘following’ circle
                                                  from then on.


37 Google confidential
Thank you / Q&A




                         tae e. kim
38 Google confidential

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Google+ Pages for Business

  • 1. Tae Kim TaeKim 1 Google confidential
  • 2. Google+ for your Business November 15, 2011 Tae E. Kim Head of SEM/Platform Channel Partnerships North America 2 tae e. kim Google confidential
  • 3. Evolution of the web 3 Google confidential
  • 4. 4 Google confidential
  • 5. 5 Google confidential
  • 6. introducing, you in the real world, people interact with businesses every day. google+ brings those rich relationships online. • start real conversations • inspire your customers to recommend new ones • Boost the performance of your ads across the web 6 Google confidential
  • 7. off to a great start 40M people joined 3.7B photos uploaded 1M sites added the +1 button 5B +1 impressions/day 7 Google confidential
  • 8. 8 Google confidential
  • 9. 9 Google confidential
  • 11. +Mobile Share what’s around, right now, without any hassle. 11 Google confidential
  • 12. Ripples: watch how posts get shared 12 Google confidential
  • 13. Search is Becoming More Social The +1 Button and Social Search 13 Google confidential
  • 14. social web Your +1’s will reach not only the 40 million users of Google+, but the billion people who come to Google everyday sites G+ Page display search video mobile 14 Google confidential
  • 15. +1 Button presents opportunity to businesses • More Traffic - personalized annotations to increase CTR. • Better Traffic - search traffic is better qualified when the site has been recommended by a friend or contact. 1 5 15 Google confidential
  • 16. Google+: Things you can do now Join the +1 button experiment at: 1 http://www.google.com/experimental/ If you have a website for your business, visit the 2 Webmasters +1 Button site for implementation: www.google.com/webmasters/+1button Create your Google+ profile and get familiar with the platform. 3 Create your profile/circles and include professional / business information (without actually creating a business profile). Start generating and publishing interesting and informative 4 content pertaining to you / your business; build critical mass. 16 Google confidential
  • 17. +You / Your Business Google+ Pages for Brands / Businesses 17 Google confidential
  • 18. 90 % Of consumers online trust recommendations from people they know Sources: Econsultancy July 2009, Harris Interactive June 2010
  • 19. 71 % Say reviews from family members or friends influence purchase decisions 19 Google confidential Sources: Econsultancy July 2009, Harris Interactive June 2010
  • 20. built for business Google+ Your Business ripples pages analytics hangouts search circles +1 button direct connect g+ icon social extensions 20 Google confidential
  • 21. What if you could… Create more personal Repeat Customers relationships with New customers at scale? Customers Segment Your Audiences in the Social Space 21 Google confidential
  • 22. google+ pages your google+ page is the centerpiece of your presence on google+ 22 Google confidential
  • 23. a single home for your +1’s +1 count/button: this includes +1’s directly on your page, as well as any +1’s on buttons that point to your website’s url* *verification code installation required 23 Google confidential
  • 24. reach the right audience at the right time circles: people can subscribe to your updates. you can also use circles to send targeted messages to smaller groups. 24 Google confidential
  • 25. meet face to face and join the conversation start a hangout: live, multi-user video chat. you can choose to start a hangout publicly, or with any of your circles. notifications: see whenever someone’s +1’d your page or post, shared or commented on a post, added you to a circle, or mentioned you in a post. 25 Google confidential
  • 26. getting started step 1: start posting step 2: connect to your website step 3: spread the word step 4: build your circles 26 Google confidential
  • 27. google+ icon & badge 27 Google confidential
  • 28. bring google+ to your website Google+ icon and badge help you promote your Google+ page to visitors on your website G+ Icon G+ Badge 28 Google confidential
  • 29. Google+ Icon Link to G+ Page Also installs verification code at the same time. 29 Google confidential
  • 30. Google+ badge Add to circles and +1 sharing directly from your website (coming soon…) 30 Google confidential
  • 31. benefits Help more visitors discover your Google+ page Let people add you to a circle without ever leaving your site Get more +1’s for your page, helping you to stand out in search and ads 31 Google confidential
  • 32. benefits Simple way to direct people to your Google+ page Quickly gain followers. Your page is automatically added to the following circle. No setup required. Verified pages are automatically eligible. 32 Google confidential
  • 33. google+ direct connect 33 Google confidential
  • 34. simple, elegant social discovery Google+ Direct Connect make it easy for people to find your Google+ page using Google search. 34 Google confidential
  • 35. Direct Connect From the Google.com search box, type + ‘page name’ 35 Google confidential
  • 36. Direct Connect As you type, top verified pages will appear in suggest 36 Google confidential
  • 37. quickly gain followers when you hit enter, you’re taken directly to the page which is then added to your ‘following’ circle The first time you use Direct Connect, you’re prompted to enable auto-follow. Pages will automatically be added to your ‘following’ circle from then on. 37 Google confidential
  • 38. Thank you / Q&A tae e. kim 38 Google confidential

Editor's Notes

  1. One of the biggest things missing in these first 100 days has been you.People interact with businesses every day. From local businesses like coffee shops and pet stores, to big brands like department stores and banksWe’re ready to bring those interactions to Google+ with our Google+ for business services.With Google+ you can:1. Start real conversations with the right people (through Hangouts and Circles). 2. Give your customers opportunities to recommend new ones (by +1 and Sharing). 3. And, boost the performance of your ads across the web (via +1 and Analytics)
  2. The reaction to Google+ speaks to the need people have for a new way of sharingMillion of people joined within the first few days, making Google+ the fastest growing social networkPeople have made Google+ a part of their daily lives around the world, spending over a Xxminutes in hangouts alone.We’re excited, but this is still early days.
  3. There’s something deeply satisfying about sharing on Google+, then watching the activity unfold. Comments pour in, notifications light up, friends share with friends (who share with their friends), and in no time at all there’s an entire community around your post. We want to help people re-live those conversations—both to rekindle that initial excitement, and to learn how posts flow across the network.With ripples you can replay a post’s activity, zoom in on certain events, identify top contributors and much more.
  4. Google+ for business is about more than just a single site. It’s about making the web social. In search, on your site, on mobile, in your ads Google+ plugs in seamlessly to bring social everywhere. For example, let’s say your friend Elaine used the +1 button to recommend a page on a travel site she saw on Google Search. When you’re online and signed in to your Google account, you might see Elaine’s +1 on a Google search result when you’re looking for discount flights, on the travel site itself when you’re shopping for fares, or on a display ad for that travel site when you’re researching destinations. Seeing Elaine’s +1 let’s you know that it’s something she trusts and recommends, which can help you make a more informed choice.
  5. Google+ for business is built on 3 pillars designed to help connect you with your customers in a meaningful wayTools to help youcreate and share: to shape the way your customers see you and your brandpromote: to find your current customers and to introduce you to new onesmeasure: to deliver actionable data that connects your social interactions with your real business
  6. At the center of Google+ for business is the new pages featurePages are profiles built specifically for businesses. While pages pages inherit a lot from the consumer profiles, they’re designed to grow and evolve to fit the needs of your business.Everything you do on Google+ will start with what you do with your page, so it’s a natural place for you to start.
  7. One of the first things you’ll notice about your page is that it includes a +1 count and button.The +1 count isn’t just a total of people who +1 this page. It’s the total of everyone who +1’d your website anywhere on the web. So whether it happened on a search result, in an ad, or on your website, your +1’s all appear here.When someone +1’s your page, they’ll also have the option to share it with their friends by posting it directly to their stream.
  8. Finally, we’d like to call your attention to the circles feature on your page.Unlike +1, which is a lightweight gesture from someone saying “I think this is cool” – when someone adds you to a circle they’ll start to receive your posts directly in their streamOnce someone adds you to a circle, you’ll also be able to add them back. We are interested in your ideas and thoughts here, as we think people will do them a number of ways. Some suggestions are to have a circle of people who have circled you, you can add everyone who responds to a certain post to a circle, you can select people based on what they post. Over time, we plan to add more features to help you manage and scale your circles more easily.
  9. When you’re logged in as a Page admin, you’ll be able to see the stream for that Page.The stream includes posts from all members who’ve added you to one of their circles and chosen to share something with you.You can segment this content by circles and see only updates from the circles you’ve created.Finally, you’ll also see the option to create a hangout which lets you start a group video chat with up to 9 other users. You can start a hangout publicly, with certain circles, or with specific people.There’s also a notification section specifically for your Page identity. There you can see +1s, shared, circle adds, or mentions. When you see a notification, you might want to jump into the conversation.
  10. Once you choose your business type and fill in some basic info, you’ll be taken to the startup screenHere, you’ll be able to fill in additional information (like pictures, descriptions, and locations) , invite people to follow your page (You can either share a link on Google+ or email them directly) , and to start sharing with your new community (post early and often to get the most from your new page).
  11. You can help people find your Google+ page when they visit your website. The Google+ icon and badge provide a simple way for you to connect visitors to your new Google+ page
  12. At launch, we’ll have the G+ icon. The icon not only connects people to your Google+ page, but it also installs the verification code at the same time, eliminating the need for you to install 2 separate code snippets.
  13. Soon, we’ll be introducing the full Google+ badgeThe Google+ badge not only links to your Google+ page, but also lets visitors directly add you to one of their circlesIt also adds +1 functionality, allowing visitors to +1 your G+ page, and share it directly to their G+ followers.
  14. It’s easy to install the icon and badge
  15. Not only will you get a simple way for people to find your G+ page, but you’ll also make it easier for them to start getting updates from you. Visitors who find your page via Direct Connect have your page automatically added to their following circleYou don’t need to reserve a Direct Connect name or take any special action for it to work. If your G+ page is connected to your website, you’re automatically eligible.
  16. Direct Connect makes it easy for people to find your G+ Page using Google search.You can prompt people to use Direct Connect on Google search to make it easier for them to find you on Google+
  17. Direct connect works from the search box on Google.comWhen a visitor starts a search with + we’ll automatically know that they’re searching for a Google+ page
  18. As they type, the top Google+ pages will start to appear in the suggest bar. The order of these suggestions is based on our natural search algorithm. If your site shows up as the first natural search result, your page will most likely be eligible to appear in these recommended shortcuts
  19. When the visitor hits enter on they’ll be taken to the top suggested G+ pageThe first time someone uses Direct Connect, they’ll be prompted to enable auto-followThereafter, whenever they use Direct Connect, they’ll automatically have that page added to their following circle.