Culture Summit 2017 Workshop: A Neurobiological Approach to Building an Inclusive Culture
Facilitator: Rajkumari Neogy, Founder of iRestart
Learn more at http://www.culturesummit.co
24. “…research tells us that we judge people in areas where we're vulnerable to shame,
especially picking folks who are doing worse than we're doing.
If I feel good about my parenting, I have no interest in judging
other people's choices. If I feel good about my body, I don't go around making fun of
other people's weight or appearance.
We're hard on each other because we're using each other as a
launching pad out of our own perceived shaming deficiency.”
--Brene Brown
34. What might your or your team member's
armor of judgment look like?
How does this show up in your team?
What is the impact?
GENERAL DISCUSSION
35. “
“If we live by people's compliments,
we'll die by their criticism.”
-- Aimee Batemen
37. “ “People fear they will lose their identity if they give up
their anger and hate. They need to create an enemy so they
know they exist.”
--Sharif M. Abdullah
39. Trauma is unbearable and intolerable;
moments of intensity of emotion that has not
been held which freezes people in their tracks
and stops them from having a sense of warmth
for themselves.
43. PAIR UP
Share your general thoughts.
Which judgment type most resonated
with/challenged you?
When is self-preservation over team appropriate?
When is it less?
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
Being authentic, bringing your best self to work.
Give demo of each with someone in the audience
Give demo of each with someone in the audience
Give demo of each with someone in the audience
Give demo of each with someone in the audience
This is where your success emanates from, this is your product first and foremost- everything you build comes from here
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
So how do we get this. How do we do this. How do we become this?
http://jayshetty.me/video-home
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
The road to overnight success of inclusivity and belonging require both a skillset and a mindset
The four agreements
The four agreements
If we only choose to think in binary, we create a worldview that is inevitably a zero-sum game. If we start every relationship from the lens of a zero-sum game, we need a tool that helps make sure that we are keeping track of whose winning and whose not. It becomes a scanning of who has what I do not have and what do I have that others do not have. If we perceive that we have what others do not, we’re winning and we feel good. From this vantage point in order to feel good, we must also notice that someone has less. This is the most expeditious route to feeling good in a zero-sum game AND least flexible worldview.
Collaboration is in fact a LH experience – social engagement happens from the LH. But what we’re mo
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
Talk about feedback here. About getting compliments and EARTH CHILD from Stu. Aimee Bateman has a TEDTALK on judgment.
Shame is so debilitating, that judgment becomes the life jacket to self-preservation. It becomes the only goal in the moment.
Binary is LH
Blame is LH
IS THERE A DIFFERENT WAY?
Our biggest dilemma always comes down to a morality question. And when confronted between being in relationship or being on the right side of morality, we’ll always choose being on the right side of morality because this is where we’ve coded belonging and inclusion to reside. And herein lies the problem my friends. If we’re in a cause, a purpose, a mission to bring greater diversity and inclusion to our organizations worldwide, we cannot be doing it from this stance.
What side is the right side? Take any situation in the world and you’ll find people standing on the polarity of that experience, advocating vehemently for their point of view. EX: Interracial marriage.
Boundaries have been crossed.
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
Our earliest form of learning is in fact creating relationships. Creating relationships to people as well as objects.
Betrayal is disguised shame traumatized by trusting someone and then having that trust broken.
Talk about perception. And it impacts behaviours.
L1 – you get triggered
L2 – micro aggressions
L3 – safetfyl partnering gets turned on
Inclusion becomes incredibly difficult when we view the world through this lens. Each role on the team believes it’s their job to categorize and label people from these lens. This becomes the motivating factor of inclusion – remaining in an exclusionary world. Where we continue to find a net sum lens.
Judging allows for us to distinguigh our own boundaries. It’s the strategy to meet our need for safety. We exclude on order to feel safe.
When we judge, we are forming an opinion. And our opinions comes from our experience. Person A: “Don’t take the 405 at 4pm heading toward Santa Monica; it’s better to take the 210.” Person B: No they’ve closed the 210 due to construction. Avoid both and take street lights, you’ll actually get their faster.” Person C decides to follow THEIR own opinion because they grew up in Los Angeles and take the 90 to cut over to the 1.
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
If you’re not self-reflecting,, you’re not surfacing root causes that are detrimentally impacting your teams. If you are not explring yoru contribution to a conflict, you’re actively ensuring dysfunction –
Talk about D Legacki and Airbnb.
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
https://www.youtube.com/watch?v=TdtabNt4S7E
This is
When we don’t’ get a promotion, we go and ask what we could have done differently to get that promotion. What can we do more of. Well, we neeed tobring that level of assessemtnt of self during a team conflict. Rather than stand in judgment and blame, begin to assess you and your level of contribution to the conflict. This level of awareness and willingness is EQ.
Talk about interoception here. And social engagement. Who here has ever felt hungry? Who feels shy feeling hungry? Who has ever felt shame from telling someone that they are hungry? What usually happens when you tell someone you’re hungry? We FEEL inauthenticity. We feel Distrust. We feel withholding. We SEE it…but we mostly FEEL it. This FEELING is how we gauge safety. 93% of communication is NON VERBAL and we respond prosody rather than monotony.
We talked about feelings. And we organized them based on our nervous system. We learned that these are let us know we’re in our parasympathetic or sympathetic. Our feelings always let us know if we feel safe or unsafe. Our feelings are our alarm system. They are the alarm system to our nervous system. And they instantly help us identify problems in our immediate environment.
Tell a story needs not being met – why didn’t the monkey get curious? Instead it had a reaction
NEEDS NOT MET - Facebook story – DISCONNECTION FROM SELF AND FROM OTHERS - LH
Tell a story needs not being met – why didn’t the monkey get curious? Instead it had a reaction
Tell a story needs not being met – why didn’t the monkey get curious? Instead it had a reaction
HEARD I AM NOT GOOD ENOUGH OVER AND OVER AGAIN
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
Tell a story needs not being met – why didn’t the monkey get curious? Instead it had a reaction
Simon Senek talks about the why
The through line from exclusion to inclusion is creating a very particular flavor of trust. We talked about the QUALITY of trust in the last workshop and how that was dependant about the levels of psychological safety within a culture. I am going to give you the Rajkumari’s flavor of trust.
Am I walking away from every single interaction with the intention of building trust. Am I leaving the person with a sense of reliability and delight?
MENTION BEING RIGHT AND BEING IN RELATIONSHIP
Tell a story needs not being met – why didn’t the monkey get curious? Instead it had a reaction
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
MENTION BEING RIGHT AND BEING IN RELATIONSHIP
INTRO this activity with this question: How many of you have had the experience of being treated unfairly at the work place?
Tell a story needs not being met – why didn’t the monkey get curious? Instead it had a reaction