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Using Best-Self Management
to Unlock Employee Potential


To support People in being and
becoming their Best-Selves
15Five’s
WHY
Our Results
Key 15Five Results
Extraordinary Culture & Uncommon Loyalty
✓130+ people:
✓5 voluntary departures in 7
years
✓97% Employees report
being better versions of
themselves for having
worked at 15Five
Best-Self Management
Stop focusing only on managing performance and start
helping each individual be and become their best selves
We call this…
Best-Self Management Defined
The Recipe
A culture that brings out the
best in who your people 

are today.
Supporting your people in
becoming their Best-Selves
over time.
Understand the keys to
human growth and
potential.
Adopt a Best-Self
Management Framework
Default Self
Best Self
Key Distinctions
Being ALWAYS leads to Doing
11
BEING ( INTERNAL/INVISIBLE ) DOING ( EXTERNAL/VISIBLE )
INDIVIDUAL
• Thoughts
• Emotions
• Beliefs
• Strengths
• Traumas
• Habits
• Health
• Productivity
• Behaviors
• Appearance
• Cultural Norms
• Social Agreements
• Purpose and Why
• Emotional bank accounts
• Trust and distrust
•
• Communication
• Physical spaces
• Products
• Services
• Company results
COLLECTIVE
The Illusion of Separate Work and Personal Selves
Work Life
Reality
Work
Life
Reality
Life
Work
Radical Focus on Human Growth, Motivation & Potential
19541943 19981990 200420012000 20061999
“Positive
Psychology”
2009
Maslow’s Hierarchy + Psychological Safety + Zone of Genius
Growth Contribution
Esteem
Belonging
Safety
Physiology
Best-Self
Psychological Safety
Zone of Genius
Golden Ratio of
Feedback is 5:1
Mindset
Fixed Mindset Growth Mindset
Belief that abilities, intelligence,
and talents are fixed traits.
Belief that abilities, intelligence,
and talents can be developed.
Strengths
20
Zone of Genius
Zone of Genius
Exceptional at this. No one does it quite like you.
Zone of Excellence
Highly skilled at this. Not many people do it better.
Zone of Incompetence
Not good at this. Many people can do it better.
Zone of Competence
Average at this. Some people do it better.
Passion/EnergyTalents/Strengths ZOG‣ Energized
‣ Genius performance
‣ Lose track of time / flow
‣ No ceiling for growth
Positive Psychology - The Happiness Advantage
Your brain at
positive performs
significantly better
than at negative,
neutral or
stressed.
“
Shawn Achor
‣ Your intelligence rises, your creativity
rises, your energy levels rise.
‣ Every single business outcome
improves.
‣ Your brain at positive is 31% more
productive than your brain at negative,
neutral or stressed.
Intrinsic Motivation
R A M P
Relatedness Autonomy Mastery Purpose
Needs:
Social Status
Social Connections
Belonging
Needs:
Creativity
Choice
Freedom
Responsibility
Needs:
Learning
Personal Development
Levels
Needs:
Altruism
Meaning
A Reason Why
Best-Self Management in Practice
The Strategy
✓ Use cultural engineering to create
psychological safety and positive
brain states
✓ Make a commitment to your people
thriving and make sure they know
✓ Design for intrinsic motivation
✓ Train managers to be Best-Self
Managers
✓ Implement surveys, continuous
feedback, Best-Self Reviews
Manager Practices
Do a Best-Self /
Strengths
discovery process
with each person
Weekly 

check-ins
Regular 

1:1s
Set personal
development
objectives
alongside business
OKRs each quarter
Regular Best-Self
Reviews
Best-Self Discovery Process
Personal Development Objective
Build Extraordinary Culture

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Culture Summit 2019 - Using Best-Self Management to Unlock Employee Potential (Workshop)

  • 1. Using Best-Self Management to Unlock Employee Potential
  • 2. 
 To support People in being and becoming their Best-Selves 15Five’s WHY
  • 4. Key 15Five Results Extraordinary Culture & Uncommon Loyalty ✓130+ people: ✓5 voluntary departures in 7 years ✓97% Employees report being better versions of themselves for having worked at 15Five
  • 5.
  • 6. Best-Self Management Stop focusing only on managing performance and start helping each individual be and become their best selves We call this…
  • 7. Best-Self Management Defined The Recipe A culture that brings out the best in who your people 
 are today. Supporting your people in becoming their Best-Selves over time. Understand the keys to human growth and potential. Adopt a Best-Self Management Framework
  • 11. Being ALWAYS leads to Doing 11 BEING ( INTERNAL/INVISIBLE ) DOING ( EXTERNAL/VISIBLE ) INDIVIDUAL • Thoughts • Emotions • Beliefs • Strengths • Traumas • Habits • Health • Productivity • Behaviors • Appearance • Cultural Norms • Social Agreements • Purpose and Why • Emotional bank accounts • Trust and distrust • • Communication • Physical spaces • Products • Services • Company results COLLECTIVE
  • 12.
  • 13. The Illusion of Separate Work and Personal Selves Work Life
  • 16. Radical Focus on Human Growth, Motivation & Potential 19541943 19981990 200420012000 20061999 “Positive Psychology” 2009
  • 17. Maslow’s Hierarchy + Psychological Safety + Zone of Genius Growth Contribution Esteem Belonging Safety Physiology Best-Self Psychological Safety Zone of Genius
  • 19. Mindset Fixed Mindset Growth Mindset Belief that abilities, intelligence, and talents are fixed traits. Belief that abilities, intelligence, and talents can be developed.
  • 21. Zone of Genius Zone of Genius Exceptional at this. No one does it quite like you. Zone of Excellence Highly skilled at this. Not many people do it better. Zone of Incompetence Not good at this. Many people can do it better. Zone of Competence Average at this. Some people do it better. Passion/EnergyTalents/Strengths ZOG‣ Energized ‣ Genius performance ‣ Lose track of time / flow ‣ No ceiling for growth
  • 22. Positive Psychology - The Happiness Advantage Your brain at positive performs significantly better than at negative, neutral or stressed. “ Shawn Achor ‣ Your intelligence rises, your creativity rises, your energy levels rise. ‣ Every single business outcome improves. ‣ Your brain at positive is 31% more productive than your brain at negative, neutral or stressed.
  • 23. Intrinsic Motivation R A M P Relatedness Autonomy Mastery Purpose Needs: Social Status Social Connections Belonging Needs: Creativity Choice Freedom Responsibility Needs: Learning Personal Development Levels Needs: Altruism Meaning A Reason Why
  • 25. The Strategy ✓ Use cultural engineering to create psychological safety and positive brain states ✓ Make a commitment to your people thriving and make sure they know ✓ Design for intrinsic motivation ✓ Train managers to be Best-Self Managers ✓ Implement surveys, continuous feedback, Best-Self Reviews
  • 26. Manager Practices Do a Best-Self / Strengths discovery process with each person Weekly 
 check-ins Regular 
 1:1s Set personal development objectives alongside business OKRs each quarter Regular Best-Self Reviews