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EMPLOYEE EXPERIENCE
AND FINANCIAL
SUSTAINABILITY
Bridging The Gap Between
877.386.1355 | www.datis.com | info@datis.com 401 East Jackson Street, Suite 1550 | Tampa, FL 33602
ABOUT THE SPEAKER
As President & CEO at DATIS, Erik's focus is on
delivering value, productivity, and efficiencies for
Health and Human Services organizations
through a fully unified HR and Payroll platform.
With over 25 years of experience in Finance and
Technology, Erik combines this knowledge to
help organizations better manage their
workforce and achieve their mission.
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
PRESIDENT & CEO
Erik Marsh
ABOUT DATIS
DATIS provides a completely unified HR
and Payroll software solution that enables
Health and Human Services organizations
to better achieve their mission.
DATIS connects employees, aligns departments, and
transforms organizations by uniting all aspects of
workforce management within a single platform that
encompasses Payroll, Timekeeping, Recruiting, Benefits,
Talent Management, Analytics, and more.
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
ABOUT DATIS
Our Purpose
Building better software to support
the missions of organizations that
impact lives for social good
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
ON A MISSION,
TO ACHIEVE YOURS
SESSION OVERVIEW
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
top workforce
management priorities
for Health and Human
Services organizations
Identify
the importance of the
employee experience
and common strategies
used to improve
engagement
Examine
factors that influence the
employee experience,
and how these connect
to organizational
sustainability
Explore
how organizations can
work toward long-term
plans to achieve
financial sustainability
Discuss
2020 WORKFORCE MANAGEMENT PRIORITIES
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
1
Recruiting &
Retention
72%
2
Financial
Sustainability
56%
3
Operational
Efficiency
46%
92% 95% 94%
31%
38%
57%
Recruiting Retention Financial Sustainability
Importance Preparedness
THESE ARE IMPORTANT, WE NEED TO PREPARE
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
Employee Engagement & Financial Sustainability
STEPS TO SUCCESS
1
2
3
4
5
Invest in Your
Workforce
• Attract Top Talent
• Engage Employees
• Develop Leaders
Optimize
Operations
• Improve
Communication &
Collaboration
• Automate
Administrative
Tasks
• Increase
Productivity
Increase
Visibility
• Eliminate Silos with
Org-Wide Insights
• Access Multi-
Dimensional
Reporting
• Track Labor Costs &
Allocations
• Monitor Credentials
Maximize
Resources
• Strategically
Organize & Allocate
Staff
• Prevent Over-
Hiring
• Prioritize Open
Positions
• Maintain Budget
Compliance
Ensure
Financial
Sustainability
• Measure &
Optimize Financial
Efficiency of
Programs &
Services
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
EMPLOYEE LIFETIME VALUE
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
What is Employee
Lifetime Value (ELTV?)
Employee Lifetime Value
represents the total net value
over time that an employee
brings to an organization
EMPLOYEE LIFETIME VALUE
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
Optimize the Experience
to Maximize Value
Employee Lifetime Value can be
increased by 2x by improving
processes and enhancing the
experience
IMPROVING THE EMPLOYEE EXPERIENCE
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
Only 13% of staff are satisfied with
their employee experience
HR leaders reported their biggest challenges in
these areas were that they did not know how to
evolve their culture, and had trouble measuring
the impact of investments in the experience.
13%
21%
20%
46%
Level of employee experience satisfaction
Fully meeting expectations
Meeting expectations
Partially meeting expectations
Not meeting expectations
IMPROVING THE EMPLOYEE EXPERIENCE
• Company-wide meetings and face-to-face meetings
• Aligning leadership through overarching organizational goals
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
Increase communication and transparency across the organization
• Celebrate milestones like birthdays, work anniversaries, achievements, etc.
• Employee of the month programs, shout outs, etc.
Increase employee recognition
• Employee engagement surveys, followed up with making changes
• One-on-one meetings
• Open door policies
Increase opportunities for employees to provide feedback
1
2
3
RECRUITING AND RETENTION: IT’S ALL ABOUT THE INDIVIDUAL
Recruiting & Retention Strategies Employee Engagement Strategies
1
Providing professional
development opportunities
2 Increasing communication
3 Offering flexible schedules
4 Implementing a wellness program
1
Increasing communication and
transparency
2 Increasing employee recognition
3
Increasing opportunities for
employees to provide feedback
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
FINANCIAL SUSTAINABILITY: WHERE WE STAND
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
57%
Able to maximize
resources to operate
in a financially
efficient manner
56%
Able to identify
current and future
financial needs to
maintain service
58%
Able to measure and
report on the financial
efficiency of programs,
departments, etc.
52%
has the finances
available to continue
operations in the
future
CHALLENGES TO ENSURING FINANCIAL SUSTAINABILITY
2%
4%
5%
5%
16%
18%
51%
I don’t know
None of the above
Identifying current financial inefficiencies
Justifying costs to funders
Other - Write In (Required)
Finding more efficient ways to operate
Increased demand without additional resources to address them
Additional responses:
• Finding new funding sources, alternate
revenue streams, additional resources
• Changes in reimbursement structure,
changing regulations/standards
• High turnover
• Even flow of new clients / client levels not
forecastable / program underutilization
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
BRINGING IT BACK TO THE INDIVIDUAL
1
2
3
4
5
Invest in Your
Workforce
• Attract Top Talent
• Engage Employees
• Develop Leaders
Optimize
Operations
• Improve
Communication &
Collaboration
• Automate
Administrative
Tasks
• Increase
Productivity
Increase
Visibility
• Eliminate Silos with
Org-Wide Insights
• Access Multi-
Dimensional
Reporting
• Track Labor Costs &
Allocations
• Monitor Credentials
Maximize
Resources
• Strategically
Organize & Allocate
Staff
• Prevent Over-
Hiring
• Prioritize Open
Positions
• Maintain Budget
Compliance
Ensure
Financial
Sustainability
• Measure &
Optimize Financial
Efficiency of
Programs &
Services
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
CONCLUSION
• Top workforce management priorities for 2020
• Recruiting and retention (with employee engagement)
• Employee engagement strategies and factors that
influence the employee experience
• How these surrounding factors build up and
influence financial sustainability
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
QUESTIONS AND DISCUSSION
• What are some strategies your organization uses to
improve financial efficiency?
• Has your organization implemented any changes
recently that aim to improve the employee experience?
• Can you think of a specific example in which a workforce
management strategy improved both employee
engagement and financial sustainability?
BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
THANK YOU FOR JOINING US
Let’s Talk!
info@datis.com
877.386.1355
877.386.1355 | www.datis.com | info@datis.com 401 East Jackson Street, Suite 1550 | Tampa, FL 33602

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Employee Engagement & Financial Sustainability

  • 1. EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY Bridging The Gap Between 877.386.1355 | www.datis.com | info@datis.com 401 East Jackson Street, Suite 1550 | Tampa, FL 33602
  • 2. ABOUT THE SPEAKER As President & CEO at DATIS, Erik's focus is on delivering value, productivity, and efficiencies for Health and Human Services organizations through a fully unified HR and Payroll platform. With over 25 years of experience in Finance and Technology, Erik combines this knowledge to help organizations better manage their workforce and achieve their mission. BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY PRESIDENT & CEO Erik Marsh
  • 3. ABOUT DATIS DATIS provides a completely unified HR and Payroll software solution that enables Health and Human Services organizations to better achieve their mission. DATIS connects employees, aligns departments, and transforms organizations by uniting all aspects of workforce management within a single platform that encompasses Payroll, Timekeeping, Recruiting, Benefits, Talent Management, Analytics, and more. BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 4. ABOUT DATIS Our Purpose Building better software to support the missions of organizations that impact lives for social good BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY ON A MISSION, TO ACHIEVE YOURS
  • 5. SESSION OVERVIEW BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY top workforce management priorities for Health and Human Services organizations Identify the importance of the employee experience and common strategies used to improve engagement Examine factors that influence the employee experience, and how these connect to organizational sustainability Explore how organizations can work toward long-term plans to achieve financial sustainability Discuss
  • 6. 2020 WORKFORCE MANAGEMENT PRIORITIES BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY 1 Recruiting & Retention 72% 2 Financial Sustainability 56% 3 Operational Efficiency 46%
  • 7. 92% 95% 94% 31% 38% 57% Recruiting Retention Financial Sustainability Importance Preparedness THESE ARE IMPORTANT, WE NEED TO PREPARE BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 9. STEPS TO SUCCESS 1 2 3 4 5 Invest in Your Workforce • Attract Top Talent • Engage Employees • Develop Leaders Optimize Operations • Improve Communication & Collaboration • Automate Administrative Tasks • Increase Productivity Increase Visibility • Eliminate Silos with Org-Wide Insights • Access Multi- Dimensional Reporting • Track Labor Costs & Allocations • Monitor Credentials Maximize Resources • Strategically Organize & Allocate Staff • Prevent Over- Hiring • Prioritize Open Positions • Maintain Budget Compliance Ensure Financial Sustainability • Measure & Optimize Financial Efficiency of Programs & Services BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 10. EMPLOYEE LIFETIME VALUE BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY What is Employee Lifetime Value (ELTV?) Employee Lifetime Value represents the total net value over time that an employee brings to an organization
  • 11. EMPLOYEE LIFETIME VALUE BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY Optimize the Experience to Maximize Value Employee Lifetime Value can be increased by 2x by improving processes and enhancing the experience
  • 12. IMPROVING THE EMPLOYEE EXPERIENCE BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY Only 13% of staff are satisfied with their employee experience HR leaders reported their biggest challenges in these areas were that they did not know how to evolve their culture, and had trouble measuring the impact of investments in the experience. 13% 21% 20% 46% Level of employee experience satisfaction Fully meeting expectations Meeting expectations Partially meeting expectations Not meeting expectations
  • 13. IMPROVING THE EMPLOYEE EXPERIENCE • Company-wide meetings and face-to-face meetings • Aligning leadership through overarching organizational goals BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY Increase communication and transparency across the organization • Celebrate milestones like birthdays, work anniversaries, achievements, etc. • Employee of the month programs, shout outs, etc. Increase employee recognition • Employee engagement surveys, followed up with making changes • One-on-one meetings • Open door policies Increase opportunities for employees to provide feedback 1 2 3
  • 14. RECRUITING AND RETENTION: IT’S ALL ABOUT THE INDIVIDUAL Recruiting & Retention Strategies Employee Engagement Strategies 1 Providing professional development opportunities 2 Increasing communication 3 Offering flexible schedules 4 Implementing a wellness program 1 Increasing communication and transparency 2 Increasing employee recognition 3 Increasing opportunities for employees to provide feedback BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 15. FINANCIAL SUSTAINABILITY: WHERE WE STAND BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY 57% Able to maximize resources to operate in a financially efficient manner 56% Able to identify current and future financial needs to maintain service 58% Able to measure and report on the financial efficiency of programs, departments, etc. 52% has the finances available to continue operations in the future
  • 16. CHALLENGES TO ENSURING FINANCIAL SUSTAINABILITY 2% 4% 5% 5% 16% 18% 51% I don’t know None of the above Identifying current financial inefficiencies Justifying costs to funders Other - Write In (Required) Finding more efficient ways to operate Increased demand without additional resources to address them Additional responses: • Finding new funding sources, alternate revenue streams, additional resources • Changes in reimbursement structure, changing regulations/standards • High turnover • Even flow of new clients / client levels not forecastable / program underutilization BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 17. BRINGING IT BACK TO THE INDIVIDUAL 1 2 3 4 5 Invest in Your Workforce • Attract Top Talent • Engage Employees • Develop Leaders Optimize Operations • Improve Communication & Collaboration • Automate Administrative Tasks • Increase Productivity Increase Visibility • Eliminate Silos with Org-Wide Insights • Access Multi- Dimensional Reporting • Track Labor Costs & Allocations • Monitor Credentials Maximize Resources • Strategically Organize & Allocate Staff • Prevent Over- Hiring • Prioritize Open Positions • Maintain Budget Compliance Ensure Financial Sustainability • Measure & Optimize Financial Efficiency of Programs & Services BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 18. CONCLUSION • Top workforce management priorities for 2020 • Recruiting and retention (with employee engagement) • Employee engagement strategies and factors that influence the employee experience • How these surrounding factors build up and influence financial sustainability BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 19. QUESTIONS AND DISCUSSION • What are some strategies your organization uses to improve financial efficiency? • Has your organization implemented any changes recently that aim to improve the employee experience? • Can you think of a specific example in which a workforce management strategy improved both employee engagement and financial sustainability? BRIDGING THE GAP: EMPLOYEE EXPERIENCE AND FINANCIAL SUSTAINABILITY
  • 20. THANK YOU FOR JOINING US Let’s Talk! info@datis.com 877.386.1355 877.386.1355 | www.datis.com | info@datis.com 401 East Jackson Street, Suite 1550 | Tampa, FL 33602