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FOR FURTHER COPIES AND ENQUIRIES PLEASE CONTACT




Department of Further Education, Employment, Science and Technology
Office of the Chief Executive
GPO Box 320
ADELAIDE SA 5001


ABN: 16692317206


Telephone: (08) 8226 3821
Facsimile: (08) 8226 9533


The 2011 Annual Report is available on the department’s website at:
http://www.dfeest.sa.gov.au


ISSN: 1449-6437




Page 2
Page 3
SECTION ONE                                   7
         YEAR IN REVIEW
           Our Business                                8
           From the Chief Executive                    9
           At a Glance: Highlights of 2011             10
           Skills for All                              12
           TAFE SA                                     14


         SECTION TWO                                   17
         ABOUT THE DEPARTMENT
           Our Priorities                              18
           Our Structure                               20
           South Australia’s Strategic Plan            22
           DFEEST’s Five Year Strategic Plan 2010-14   24


         SECTION THREE                                 27
         OUR PERFORMANCE
           Workforce Planning                          28
           Engagement with Industry                    32
           Providing Opportunities for All             40
           Building World-Class Infrastructure         50
           Digital Economy and Technology              54
           A Focus on Quality                          57
           Science and Research                        64
           Tertiary Education                          68
           National Contributions                      78




Page 4
CONTENTS

SECTION FOUR                                     83
CORPORATE GOVERNANCE AND REPORTING
  Ministerial Accountability                     84
  Legislation                                    84
  Boards, Committees and Authorities             85
  Governance                                     87
  Asbestos Management in Government Buildings    89
  Carers Recognition Act 2005                    89
  Disability Action Plans                        89
  Freedom of Information                         89
  Management of Human Resources                  91
  Reconciliation                                102
  Sustainability                                103
  Urban Design Charter                          111
  Whistleblowers Protection Act 1993            111




SECTION FIVE                                    113
FINANCIAL PERFORMANCE
  Financial Overview                            114
  Summary of Financial Information              114
  Audited General Purpose Financial Report      119
  Account Payment Performance                   165
  Consultants                                   165
  Certification by Departmental Executive       167
  Independent Auditor’s Report                  168
  Contractual Arrangements                      170
  Fraud                                         170
  Overseas Travel                               170


GLOSSARY                                        173




                                                Page 5
Page
SECTION ONE
         YEAR IN REVIEW




Page 7
1.1 Our Business
The Department of Further Education, Employment,
Science and Technology’s (DFEEST) role is to ensure the
development of the state’s workforce to meet industry
priorities, to maximise the opportunities for all South
Australians to engage in education, training and work, to
build a more responsive and flexible training system and to
exploit opportunities for South Australia to be at the
forefront of research, science, technology and innovation.

To do this we manage the training system by providing
funding for training, empowering industry, enterprises and
individuals to invest in quality training through contracting
and regulation, monitoring provider performance and
managing vocational education and training (VET)
infrastructure. We also help build the tertiary education,
science, research and innovative capacity in South Australia
by supporting universities and research institutions.

DFEEST has undertaken a range of functions in order to
meet its objectives and contribute to the achievement of        During the reporting period, DFEEST
South Australia’s Strategic Plan (SASP) objectives and          played a central role in achieving 14 of
targets.                                                        South Australia’s Strategic Plan targets in
                                                                the areas of employment, education and
These included:
                                                                training as well as science, technology
   -     the provision of strategic policy advice for           and innovation.
         developing the State’s workforce, in conjunction
         with the Training and Skills Commission (TaSC)
   -     ensuring high-quality VET is delivered by TAFE
         institutes under the Office of TAFE SA, private
         registered training organisations and adult
         community education providers
   -     regulation of VET providers, non-university higher
         education providers, and providers of English
         Language Intensive Courses for Overseas Students
   -     regulation, administration and funding of
         apprenticeships and traineeships
   -     managing state-funded employment and training
         support programs
   -     supporting the government’s strategic direction in
         the higher education sector
   -     raising the profile of South Australia in the
         international education marketplace
   -     developing policies and strategies, and delivering
         programs, that create opportunities for Aboriginal
         people, young people, people with a disability and
         older workers
   -     provision of strategic advice and delivery of
         programs in the areas of science, technology and
         information economy.




Page 8
YEAR IN REVIEW

1.2 From the Chief Executive
I am pleased to present the 2011 Annual Report for the
Department of Further Education, Employment, Science
and Technology.

2011 has been an exciting and challenging year with the
commencement of transformational reforms to South
Australia’s training system through Skills for All. The reforms,
when fully implemented, will see funding for an extra
100 000 training places, the removal of fees for many
courses, better access to training for many students and a
training system that will be able to respond more quickly to
student and industry demand.

In 2011 DFEEST implemented a number of major initiatives
to progress the Skills for All reforms.                            The centre will be a state-of-the-art facility incorporating the
                                                                   main building trades with a focus on sustainable industries
The Office of TAFE SA was established to help prepare              and clean technologies. The design was developed during
TAFE SA for the new contestable VET sector from                    2011 with construction work to commence in 2012.
July 2012. In addition, the implementation of 24 other
major reform projects commenced including the                      Throughout 2011 TAFE SA continued its focus on
assessment of Skills for All providers which will help             providing excellence in training to students from all walks
underpin the quality of training that occurs under                 of life. More than 81 000 students received training during
Skills for All.                                                    2011. Over 91 percent of TAFE SA graduates were satisfied
                                                                   with the overall quality of their training, the highest
A major initiative was the introduction of the Training            satisfaction rating nationally.
Guarantee for South Australian Certificate of Education
(SACE) Students which helps fund students to undertake             Employers also gave very positive feedback with over
vocational training while at school and upon completion of         90 percent extremely satisfied with the quality of training
their SACE guarantees an ongoing training place. This              being delivered by TAFE SA.
scheme will be expanded in 2012 with increasing interest
from schools and students.                                         It was a great honour that this high standard of training
                                                                   was recognised at the 2011 National Training Awards with
I am very pleased and proud of what staff across the               TAFE SA Regional winning the award as Large Training
department have achieved to date, and look forward to              Provider of the Year.
seeing the culmination of these efforts when Skills for All
goes fully live on 2 July 2012.                                    The department also received recognition for the
                                                                   excellence of its work through the 2011 Premier’s Awards.
In April, Adjunct Professor Don Bursill commenced his
appointment as Chief Scientist for South Australia and has         The first award was for the collaborative work DFEEST did
been working with the department and key stakeholders in           with AdamMax to provide wireless broadband to fix 50,000
strengthening the links between research and industry.             broadband blackspots across the state.

In August, the Minister for Science and Information                The second Premier’s Award was for the initiative ‘Remote
Economy launched 'A Science, Technology, Engineering               Indigenous Public Access Project – Oodnadatta’.
and Mathematics (STEM) Skills Strategy for South Australia' .
                                                                   None of this would have been possible without the
The STEM Skills Strategy is targeted at increasing the uptake      dedication and hard work of many staff and the leadership
in science, technology, engineering and mathematics                of our Ministers in 2011 - Minister Snelling, Minister
professions to support the growing demand in our high              Kenyon and Premier Weatherill.
value emerging industries.

During 2011 the department also progressed work on the
exciting new $105 million Sustainable Industries Education         Raymond Garrand
Centre at Tonsley Park.                                            Chief Executive




                                                                                                                            Page 9
1.3 At A Glance : Highlights of 2011


                            -   123 800 South Australian students participated in accredited training
                            -   34 400 Apprentices and Trainees participated in training (as at 30 June 2011) -
      People in Training
                                a 3.9 percent increase on the previous year’s figure
                            -   More than 81 000 students were enrolled in TAFE SA




                            -   Over $150 million of Commonwealth funding supported South Australian
   Commonwealth and State       employment and training outcomes
        Relations           -   The National Agreement for Skills and Workforce Development: Equity and
                                Foundation Skills, driven by DFEEST, was embedded in national policy




                            -   Over 1500 people were engaged in community consultations
                            -   The Training Guarantee for SACE Students commenced
                            -   Learner Support Services trials commenced in TAFE SA
          Skills for All    -   Over 1400 subsidised courses have been identified for inclusion on the Subsidised
                                Training List
                            -   The Adult Community Education program was expanded to increase
                                learner pathways




                            -   Skills for Jobs 2011, a five-year skills and workforce development plan, was launched
      Training and Skills
                            -   Two regional visits, Whyalla and the Riverland, were undertaken
         Commission
                            -   A workforce study on Eyre Peninsula mining projects was released




                            -   TAFE SA achieved 91 percent student satisfaction
                            -   The $9.4 million Victor Harbor campus was opened and awarded a Civic Trust Award
                            -   Construction of the Sustainable Industries Education Centre is one step closer
           TAFE SA
                            -   The new $20.4 million Student Information System was implemented
                            -   TAFE SA shone at South Australian Training Awards with TAFE SA Regional winning
                                Large Training Provider of the Year




Page 10
YEAR IN REVIEW



                              -     South Australia exceeded National Partnership Agreement targets
                              -     $51 million invested for Existing Workers with 14 000 existing worker
                                    enrolments approved
Productivity Places Program
                              -     $16 million invested for Job Seekers with 5 420 job seeker enrolments approved
                              -     A $4.5 million boost was allocated to the South Australian Defence industry
                              -     $4.6 million was invested to fund 1 223 qualifications in mining




                                  - Outback Connect won two Premier’s Awards for AdamMax – Shining the Light on
                                    Broadband Blackspots and Remote Indigenous Public Access Project – Oodnadatta
   Digital Economy and
                                  - The National Broadband Network arrived in Willunga with the highest take-up of
        Technology
                                    any region
                                  - Port Pirie received a $112 000 boost for broadband services




                              -     $5 million invested in a purpose-built Photonics Facility
  Science and Research        -     SA STEM Skills Strategy launched
                              -     Professor Don Bursill was announced as the new Chief Scientist for South Australia




                              -     Over 11 000 people participated in 93 Adult Community Education (ACE) programs
                                    delivered by 70 community-based organisations
  South Australia Works
                              -     $6.4 million invested will support 8800 people through South Australia Works
                              -     $2.4 million invested in the ACE program to increase learner pathways




                              -     $2.6 million of Commonwealth funding was secured for more training and jobs
 Aboriginal Training and
                              -     $1 million funding offered to assist Aboriginal job seekers
      Employment
                              -     Industry Clusters supported 285 Aboriginal people into training or employment




                              -     The amended Training and Skills Development Act 2008 was implemented to
                                    strengthen regulation
          Quality             -     The Vocational Education and Training (Commonwealth Powers) Bill drafted and
                                    submitted to Parliament
                              -     An International Student Card was launched with SAPOL




                                                                                                                  Page 11
1.4 Skills for All
 Skills for All, announced in late December 2010, is the             MORE SUPPORT FOR THE MOST DISADVANTAGED
 strategic direction for VET in South Australia.                     The South Australian government will encourage more
                                                                     people than ever to enter training, successfully complete
 Implementation is planned over four years. When fully               that training and gain employment. To achieve this,
 implemented, Skills for All will bring fundamental changes          additional learner support services, which will include
 to the state’s training system in order to:                         specialised learning and workplace experience, was trialled
  -    raise the skills level of South Australians                   for the most disadvantaged. Examples of disadvantaged
                                                                     groups include women returning to work and those facing
  -    increase the number of South Australians with post-
                                                                     generational unemployment.
       school qualifications
  -    increase workforce participation.                             Certificate I and II level training, and foundation skills will be
                                                                     fully funded with no course fees, and further concessions
 To support Skills for All, the South Australian government          will continue to be available at Certificate III and IV level for
 committed an additional $194 million and set an ambitious           low-income earners.
 goal as part of its Jobs Strategy which, with the Productivity
 Places Program (PPP), to create 100 000 new jobs for the            IMPROVED PATHWAYS INTO LEARNING AND WORK
 state over the six years from 2010-11.                              Skills for All recognises the importance of ensuring
                                                                     foundation skills are readily accessible to support those
 In order to achieve this goal, an additional 100 000 training       who may experience barriers to training and employment.
 places in key growth industries has been committed over
 six years.                                                          The state government has doubled funding for foundation
                                                                     skills and committed $6.4 million for the Adult Community
 The aim is to create a VET system that responds quickly and         Education (ACE) sector to create an additional 6000
 flexibly to the needs of individuals and industry; a system         training places for South Australians who want to boost
 which is simpler to access and navigate, and supports               their literacy and numeracy skills in order to move on to
 more people to enter training and progress to higher                higher level training or find work.
 qualifications and employment.
                                                                     Pathways from school to further training have also been
 Key aspects of the reform will be in place by 2 July 2012.          improved. The training system now supports school
                                                                     students 16 years and over who are on a VET pathway
 GOVERNMENT-FUNDED TRAINING PLACES
                                                                     and provides access to the training subsidy for further
 South Australians aged 16 years and over will be eligible           training once they complete school.
 for a government-funded training subsidy to meet
 individual needs and industry demand.                               A SHARED INVESTMENT IN SKILLS
                                                                     The funding structure is being simplified. The overall
 CLIENT CHOICE OF TRAINING PROVIDER
                                                                     funding provided by government is increasing. There will
 Students will be able to select the training provider of their      be a greater sharing of the costs for higher level training
 choice from TAFE SA and other approved private training             for which, at Diploma and Advanced Diploma levels,
 providers. To assist South Australians in selecting the             providers will be able to offer income-contingent loans.
 training and provider that is right for them, Skills for All will   Maximum and minimum restrictions on course fees will
 focus on developing resources and information that will             prevent providers from overcharging students, while
 give people access to high-quality information on careers,          ensuring that providers cannot offer training at artificially
 training options and providers.                                     low prices.
 CLIENTS WILL BE WELL INFORMED                                       MORE SUPPORT FOR INDUSTRY
 The Skills for All website will build a training information        Employers can also access government-endorsed,
 portal that offers information about Skills for All providers,      independent workforce development advisors to help
 their services and funded training courses. It will link South      identify workforce development needs and broker relevant
 Australians to high-quality information and tools on                training and support.
 careers, occupations and training pathways at one up-to-
 date and easy-to-navigate website.                                  Skills for All implementation has made good progress and is
                                                                     on track for the 2 July 2012 starting date.




Page 12
YEAR IN REVIEW

AN ASSURANCE OF QUALITY                                          A RENEWED PARTNERSHIP WITH INDUSTRY
From 2012, South Australia will be part of the National VET      Under Skills for All, the South Australian government will
Regulation system, and will work cooperatively with the          work with industry to promote workforce development,
Australian Skills Quality Authority (ASQA). Training             maximise investment in training and encourage more
providers wishing to access public funding will need to          people to gain skills through training throughout their
meet rigorous criteria to become a Skills for All provider.      working lives.
The requirements are in addition to meeting the standards
under the Australian Quality Training Framework (AQTF)           Skills in the Workplace
and may mean that not all currently registered training
providers will be able to access public funding. This will       The Skills in the Workplace program will allow employers in
result in training providers that meet the highest standards     key target industries to co-invest with government to
of quality for students to ensure that South Australia retains   improve the skill level of employees at higher qualification
its reputation for high-quality education and training.          levels and support workforce development.

From 2012, the Tertiary Education Quality Standards              Skills in the Workplace will offer contestable funding
Agency (TEQSA) will have national responsibility for higher      designed to raise the skill levels of existing workers and to
education provision.                                             address skill demands in key industry sectors. Employer
                                                                 commitment and investment will be key requirements of
EMPLOYER RECOGNITION PROGRAM                                     Skills in the Workplace, and government investment in the
                                                                 program will add to, not replace, enterprise investment in
DFEEST will establish a new Employer Recognition                 workforce skills development.
Program that publicly acknowledges the critical role
employers and businesses play in meeting skill needs and
developing the workforce. This new program will help to
recognise and reward employers and to assist in the
continued development of a culture of training in South
Australia.




                                                                                                                        Page 13
1.5 TAFE SA
 As South Australia’s largest provider of VET, TAFE SA plays a    TAFE SA was also awarded, or contributed to the awarding
 major role in providing a comprehensive range of courses         of the following:
 to industry, the community and disadvantaged groups.
 Together, the three TAFE institutes of Adelaide North,           -   TAFE SA was awarded the National Excellence Award
 Adelaide South and Regional play a critical role in delivering       for Outstanding Contribution to Indigenous
 on South Australian government priorities, including the             Interpreting by the Australian Institute of Interpreters
 facilitation of an additional 100 000 training places over six       and Translators for its delivery of the Diploma in
 years.                                                               Interpreting in the Anangu Pitjantjatjara Yankunytjatjara
                                                                      Lands and other parts of South Australia
 In 2011, TAFE SA delivered training to over 81 000 students
 in more than 800 courses across 50 campuses.                     -   A South Australian apprentice carpenter, trained by
                                                                      TAFE SA, was judged as the best apprentice and
 TAFE SA achieved the highest satisfaction ratings nationally         winner of the National Apprentice Carpenter of
 with over 91 percent of TAFE SA graduates satisfied with             the Year
 the overall quality of their training (National Centre for
 Vocational Education Research (NCVER) 2011), and                 -   TAFE SA’s Regency International Centre was awarded
 95 percent of TAFE SA graduates would recommend the                  the Servicing Industry Award at the South Australian
 training they undertook to other people.                             Premier’s Food Industry Awards which recognises a
                                                                      business for outstanding and innovative service. The
 A total of 91 percent of employers are satisfied with the            centre also won the bronze medal in the Tourism
 quality of training delivered by TAFE SA to apprentices and          Education and Training category at the 2011 South
 trainees, and 94 percent are satisfied with the quality of           Australian Tourism Awards
 nationally recognised training delivered by TAFE SA
 (NCVER 2011).                                                    -   An apprentice from Mount Gambier won a bronze
                                                                      medal at the 41st WorldSkills International Competition
 The Office of TAFE SA commenced operation in July 2011               held in London
 as an interim arrangement to progress TAFE SA priorities
 and to assist TAFE SA to become increasingly independent         -    A TAFE SA Building Lecturer won the 2011 SafeWork
 and accountable in preparation for autonomy as a                     award for the Best Individual Contribution to
 statutory authority. Ms Elaine Bensted, the Chief Executive,         Workplace Health and Safety for his submission on the
 Office of TAFE SA has been reporting to the TAFE SA                  3M™ Peltor™ Lite-Com III™ communication headset
 Interim Board since July 2011 and held to account for the            which controls hazardous noise and has improved
 outcomes against the Ministerial Charters and Institute              safety for lecturers and students. The TAFE SA Building
 Performance Agreements.                                              program is believed to be the first educational
                                                                      institution in Australia to have used this cutting-edge
 Fortnightly video-conferences were held for all staff to             technology in the form of two-way communication
 ensure that changes as a result of Skills for All are well           headsets to allow lecturers to effectively and safely
 understood by staff. Campus forums have also been held to            communicate with their students in a high-noise
 provide opportunities for staff to engage in discussion. All         training environment
 areas of TAFE SA’s business are being reviewed to ensure
 they are appropriate with the move into a new funding            -   A Glass Glazing Lecturer at Marleston campus won the
 model in 2012.                                                       Glass Glazing Association of South Australia 2011
                                                                      South Australian Glass Person of the Year Award
                                                                  -   TAFE SA Beer brand ‘Campus Brewery’ won two silver
 Recognition and Awards                                               medals at the 2011 Australian International Beer
 South Australia was well represented at the 2011 Australian          Awards for the beers ‘Nut Brown’ and ‘American
 Training Awards, with eleven nominations, including six              Brown Ale’. These awards showcase premium beer
 relating to TAFE SA. TAFE SA Regional won the Large                  and brewing excellence in the Asia-Pacific region.
 Training Provider of the Year and a TAFE SA student won
 Vocational Student of the Year. Murray Bridge Veterinary
 Clinic won Small Employer of the Year with accredited
 training provided by TAFE SA. TAFE SA was also the
 national runner-up in both of the VET Teacher/Trainer of
 the Year and Australian School-based Apprentice of the
 Year categories.



Page 14
YEAR IN REVIEW


Plans for 2012
2012 is a very important year for TAFE SA, with significant        TAFE SA will continue to set the benchmark in Australia in
changes being undertaken in the vocational education and           terms of student satisfaction and employment outcomes,
training system in South Australia as the Skills for All reforms   and continue to play a central role in the state’s
are introduced.                                                    development.

TAFE SA as South Australia’s largest provider will play a          TAFE SA fosters productivity, prosperity and social inclusion
critical role in progressing these reforms and 2011 has            through skills development for individuals and industry as a
been a year for TAFE SA to ensure it is ready to effectively       state government owned entity. TAFE SA will continue to
operate in a more competitive demand-driven market.                deliver on its goals by:

Legislation will be introduced in 2012 to establish TAFE SA           -   delivering training that provides students every
as a Statutory Authority. This will give TAFE SA greater                  opportunity to achieve their personal, educational
autonomy, increased capacity to respond to market needs,                  and career goals
and the opportunity to attract more funding and grow in               -   engaging with employers, industry and the
what will be a much bigger training system .                              community to continue developing the highly
During 2012, TAFE SA will strengthen relationships with                   skilled workforce they need
industries and engagement with employers to deliver the               -   ensuring our products and services meet the
education and training required to develop the highly                     diverse needs of our students and industry
skilled workforce needed by current and emerging
industries.                                                           -   prioritising resources to support our vision, meet
                                                                          market expectations and implement contemporary
With the proposed changes, work will continue for                         methodologies and technologies
TAFE SA to remain South Australia’s largest provider of               -   building relationships to guarantee our
vocational education and training and will continue to offer              educational delivery is meaningful and current
a diverse range of courses, including building, construction
and furnishing, manufacturing, engineering and transport,             -   working with ACE providers to support South
community services and health, hospitality and tourism,                   Australians needing foundation skills.
business and finance and primary industries, food                  TAFE SA looks forward to working with students, staff,
and wine.                                                          employers, industry and its many stakeholders during 2012
                                                                   and in the future.




                                                                                                            Vanessa Corbell - a
                                                                                                             TAFE SA Floristry
                                                                                                             student won the
                                                                                                            State and National
                                                                                                            Oasis Designz Cup
                                                                                                               competitions




                                                                                                                        Page 15
Page
SECTION TWO
          ABOUT THE DEPARTMENT




Page 17
2.1 Our Priorities
Through skills and innovation, DFEEST provides the                   OUR VISION
underpinning elements for a strong sustainable economy               South Australia has the best workforce in Australia.
for South Australia, achieved through greater participation
and productivity from our workforce.
                                                                     OUR MISSION
DFEEST’s priorities include ensuring South Australia has
exemplary workforce planning and development practices;              To develop the skills and capability of the state’s workforce
strong industry partnerships; increased participation in             and to maximise the opportunities for all South Australians to
learning and work; a state with high quality and excellence          engage in work.
in tertiary education and training; supporting the state’s
environmental sustainability through the development of              Our actions to achieve this mission include:
skills and technology; supporting world competitive research           -    supporting the Training and Skills Commission
and uptake of new technologies and innovation; all with a                   (TaSC) in providing strategic advice and
continued emphasis on quality and high performance.                         recommendations to the government on priorities
                                                                            and actions to increase the skills base of the
Supporting the South Australian government’s agenda in
                                                                            workforce
areas such as Information and Communication Technology
(ICT) infrastructure, and the rollout of the National                   -   working with industry, employers, business and
Broadband Network (NBN) in identified regions of the state                  across government to develop the highly skilled
is a continuing priority of DFEEST.                                         workforce needed by current and
                                                                            emerging industries
In preparation for the ongoing implementation of Skills for
                                                                        -   building on our past successes to propel the state
All from 2012, the process for identifying and developing its
                                                                            forward with an education and training system that
strategic direction was a major priority throughout 2011.
                                                                            is more responsive to industry demands
Skills for All, the department’s strategic direction for VET, will
position the sector to respond quickly and flexibly to the skill        -   exploiting opportunities which put South Australia
needs of industry and individuals. This includes ensuring that              at the national forefront of research and
TAFE SA has appropriate governance and funding                              technology, and innovation development
arrangements in place so that it is well prepared for changes
                                                                        -   creating more opportunities for Aboriginal people,
to the way in which VET is delivered in South Australia.                    young people, people with disabilities and older
                                                                            people to participate in the workforce and in
                                                                            their communities.




Page 18
ABOUT THE DEPARTMENT


OUR VALUES
DFEEST is striving to become a high-performance learning         Openness in decision making by:
organisation which attracts, develops and retains a highly
                                                                    -    providing reasons for our decisions
talented workforce. The department will only achieve this
through a strong commitment to our people and core                  -    restricting information only in the public interest
values. We will demonstrate this through:                                and preservation of personal privacy
                                                                    -    resolving conflicts
Respect for:                                                        -    being transparent.
   -   the values, beliefs, customs and cultures of
       individuals and our community
                                                                 Striving for excellence in:
   -   others’ rights, responsibilities and professionalism.
                                                                    -    the efficient and effective use of public resources
Responsiveness in:                                                  -    environmental sustainability
   -   providing timely and caring services                         -    embedding equality of access and opportunity
   -   generating innovative and creative                           -    treating people fairly
       shared solutions                                             -    standards of service.
   -   embracing change that improves our effectiveness
       and efficiency
                                                                 Courage in:
   -   recognising and celebrating effort
       and achievement.                                             -    challenging and being challenged
                                                                    -    taking risks
                                                                    -    doing things in different ways
                                                                    -    taking responsibility for mistakes and learning
                                                                         from them
                                                                    -    enforcing our code of conduct.




                                                                                               The key priorities for the
                                                                                               Department of Further
                                                                                               Education, Employment,
                                                                                               Science and Technology in
                                                                                               2011 centred on the
                                                                                               department’s Strategic Plan
                                                                                               2010-2014 and
                                                                                               directly reflected the vision,
                                                                                               mission and values of
                                                                                               South Australia’s Strategic
                                                             Kristal West -                    Plan targets.
                 Aboriginal and Torres Strait Islander Student of the Year
                                2011 South Australian Training Awards
                                                                                                                           Page 19
2.2 Our Structure
                                                                  PRODUCTIVITY
In order to successfully respond to the objectives of             One of the focuses for Skills for All is the need for industry to
Skills for All, and to strengthen capacity in science, research   increase its productivity through co-investment in training
and technology, the structure within the department               and workforce development. This is ideally achieved
required transformation.                                          through a renewed partnership with education providers,
                                                                  industry, unions, the community and individuals.
The organisational restructure was fundamentally about
refocusing the department to deliver on the new policy            The application of science, research, innovation and digital
direction and approach in Skills for All and to deliver on the    technologies will also be critical determinants of future
Minister’s agenda for advancing science, technology,              productivity and growth.
engineering and mathematics (STEM) skills as well as for
science, research and technology.                                 The following directorates are grouped under the
                                                                  Productivity stream:
The realignment of activities also provided an opportunity
to achieve administrative efficiencies, minimise duplication,        -    Traineeship and Apprenticeship Services
improve systems and processes and, where possible,                   -    Industry Skills Development
economies of scale in areas such as contract management
                                                                     -    Digital Economy and Technology
and administration to achieve significant budget savings.
                                                                     -    Quality, Tertiary Education, Science and Research
Skills for All is making significant changes to South                     (QTESR) (specifically STEM and science
Australia’s VET system, and TAFE SA, the state’s public                   and research).
training provider is changing too. Skills for All gives TAFE SA
greater autonomy along with increased capacity to
respond to changing market needs.
                                                                  PARTICIPATION
With TAFE SA having greater autonomy through the Office
of TAFE SA, and in the future as a statutory authority, there     Skills for All proposes fundamental changes to the way
was a need to reconfigure DFEEST Corporate, both in               training is accessed. A new directorate, Skills SA, was
terms of its relationship with TAFE SA as well as in terms of     formed to deliver on Skills for All reforms. Skills SA has a
working across the training system, with all education            dedicated team of staff to ensure stakeholders have access
sectors, industry and employers.                                  to high-quality consumer information on careers and
                                                                  training options. The focus initially is on provision of better
The organisational restructure, and the corresponding             information to allow a demand-driven model to function
changes in the way that DFEEST operates, was designed to          and then investment in systems to administer and allocate
ensure that the department could deliver on Skills for All        funding based on student demand and industry needs.
objectives and requirements. Initial structural changes were
made from 1 July 2011.                                            The department has a focus on increasing the participation
                                                                  of South Australians in learning, training and work, in
The DFEEST Corporate structure has been developed                 particular people experiencing barriers and disadvantage in
around three themes which inform functional groupings:            the labour market.
   -    Productivity                                              Directorates under the Participation stream include:
   -    Participation                                                -    QTESR (specifically quality of training providers
   -    Policy and Corporate Support.                                     through contracting and support for
                                                                          professional development)
                                                                     -    Skills SA
                                                                     -    Participation and Equity.




Page 20
ABOUT THE DEPARTMENT

POLICY AND CORPORATE SUPPORT
Strategic Policy, Resources and           Corporate Services                           Corporate Communications and
Finance                                   Skills for All will require changes to the   Marketing
The key objective of the Strategic        tools, resources and infrastructure          Corporate Communications and
Policy, Resources and Finance area is     required to support the new student-         Marketing is responsible for managing
to ensure highest quality business,       centred demand-driven training               the communications and marketing
economic and labour market analysis       system. This will require enhanced           needs of DFEEST and for providing
to support prompt and informed            information management systems               strategic media and communications
resource allocation by the Chief          configured to new funding models.            advice to the Chief Executive and the
Executive and DFEEST executives,          With new systems comes an                    Minister.
thereby focusing alignment between        opportunity to review and consolidate
DFEEST programs and pursuit of            contract management and                      The role includes responding to
strategic targets (both for DFEEST        administrative functions. Corporate          requests from the media, and initiating
and SASP).                                Services had previously undergone a          contact with the media to announce
                                          major review to develop a preferred          and promote initiatives of DFEEST and
Strategic policy, review and evaluation   structure that will provide the optimal      TAFESA. It also includes providing
are brought together in a single          systems and arrangements to deliver          advice on the development and use
directorate to provide strong             on the Skills for All reforms and            of social media, monitoring trends in
integration between policy and            achieve efficiencies.                        communications and marketing, and
evaluation, and some economies of                                                      managing and marketing events such
scale. Individual directorates are        For more information about                   as the South Australian Training
responsible for operational policy,       Corporate Governance, please refer to        Awards and the South Australian
operational review and evaluation as      page 87.                                     Science Excellence Awards.
it relates to implementation.




                                                                                                                      Page 21
2.3 South Australia’s Strategic Plan
South Australia’s Strategic Plan (SASP) outlines a medium to
long-term course for the whole of South Australia, and sets
out targets under interrelated objectives.

At the start of 2011, DFEEST was the lead agency
responsible for 14 targets, under the objectives: growing
prosperity; fostering creativity and innovation; and
expanding opportunity.


OBJECTIVE – GROWING PROSPERITY

T1.10     Jobs: Better the Australian average employment        T4.10   Australian Government resources: Secure
          growth rate by 2014. (Now target T47).                        Australian Government research and
                                                                        development resources to 10 percent above
T1.11     Unemployment: Maintain equal or lower than                    South Australia’s per capita share by 2010
          the Australian average through to 2014.                       and increase this share to 25 percent by
          (Now target T49).                                             2014, for both public and private spheres.

T1.12     Employment participation: Increase the                T4.11   Business expenditure: Increase business
          employment to population ratio, standardised                  expenditure on research and development to
          for age differences, to the Australian average.               1.5 percent of GSP in 2010 and increase to
                                                                        1.9 percent by 2014. (Now target T98).
T1.26     Aboriginal unemployment: Reduce the gap
          between Aboriginal and non-Aboriginal
          unemployment rates each year.
          (Now target T51).
                                                               OBJECTIVE – EXPANDING OPPORTUNITY
T1.16     Share of overseas students: Double South
          Australia’s share of overseas students by 2014.
          (Now target T90).                                     T6.15   Learning or earning: By 2010, increase the
                                                                        number of 15-19 year olds engaged full-time
                                                                        in school, work or further education/training
OBJECTIVE – FOSTERING CREATIVITY AND INNOVATION                         (or combination thereof) to 90 percent.
                                                                        (Now target T54).
T4.6      Commercialisation of research: Increase gross
          revenues received by South Australian-based           T6.19   Non-school qualifications: By 2014, equal or
          research institutions from licences, options,                 better the national average for the
          royalty agreements, assignments, licensed                     proportion of the labour force with
          technology and patents by 2010.                               non-school qualifications.
          (Now target T95).                                             (Now target T91).
                                                                T6.20   Higher education: Increase South Australia’s
T4.8      Broadband usage: Broadband usage to                           proportion of higher education students to
          exceed the Australian national average by                     7.5 percent of the national total by 2014.
          2010, and be maintained thereafter.                           (Now target T93).
          (Now target T57).
                                                                T6.21   VET participation: Exceed the national
T4.9      Public expenditure: By 2010, public                           average for VET participation by 2010.
          expenditure on research and development as
          a proportion of GSP, to match or exceed
          average investment compared to other
          Australian states. (Now target T96).




Page 22
ABOUT THE DEPARTMENT




RELAUNCH OF THE SASP
The 2011 update of the SASP included 100 targets
restructured to reflect the visions shared by all South
Australians across six priority areas of community,
prosperity, environment, health, education and ideas.

Since November 2011, DFEEST has had lead responsibility
for 17 of the 100 targets detailed in the Plan in the areas of
prosperity, education and ideas. While many of the
department’s targets have been amended, five new targets
have been assigned:

T48     Ageing workforce participation: Increase the
        proportion of older South Australians who are
        engaged in the workforce by 10 percentage
        points by 2020.

T50     People with disability: Increase by 10 percent the
        number of people with a disability employed in
        South Australia by 2020.

T55     Apprentices: Increase the number of apprentice
        completions in trade occupations by 20 percent
        by 2020.


T58     Online business: Increase the proportion of
        businesses that receive orders online from
        24 percent to 40 percent by 2014 and continue
        growth each year to 2020.

T92     Science, technology, engineering and
        mathematics qualifications: Increase the number
        of domestic students completing undergraduate
        qualifications in specified science, technology,
        engineering and mathematics fields of education
        by 15 percentage points to 3 600 students per
        annum by 2020.




                                                                 Page 23
2.4 Our Five Year Strategic Plan 2010-14
The department’s Five Year Strategic Plan 2010-14, released
in May 2010, provides the strategic direction for the
department. The plan maps out seven clear goals that link
to SASP targets, and which focus on:




1. EXEMPLARY WORKFORCE PLANNING AND                                3. HIGH LEVELS OF PARTICIPATION AND ACHIEVEMENT
DEVELOPMENT                                                        IN LEARNING AND WORK
Our future workforce will be built through a world-class           Investing in education, skills and training that leads to
system of workforce planning and development based on              secure, well-paid jobs is essential to the state’s future
understanding and responding to both industry and                  prosperity through increased productivity, workforce
individual demand.                                                 participation and social inclusion.

Links to SASP Targets T1.10, T1.11, T1.12, T1.26, T6.15,           Links to SASP Targets T1.16, T6.15, T6.19, T6.20 and T6.21.
T6.19, T6.20 and T6.21.




                                                                   4. EXCELLENCE IN TERTIARY EDUCATION AND TRAINING
2. STRONG INDUSTRY PARTNERSHIPS
                                                                   Building the capability, quality and capacity of the VET and
Strong partnerships ensure employers have people with              higher education systems to meet the demands of
the right skills at the right time to increase productivity in a   individuals and of industry to address South Australia’s
rapidly changing and higher skilled economy.                       future labour supply requirements.
Links to SASP Targets T1.10, T1.11, T1.12, T1.26, T4.6, T4.8,      Links to SASP Targets T1.10, T6.15, T6.16, T6.19, T6.20
T4.9, T4.10, T4.11, T6.15, T6.19, T6.20 and T6.21.                 and T6.21.




Page 24
ABOUT THE DEPARTMENT




5. WORLD COMPETITIVE RESEARCH, TECHNOLOGY AND                    7. DFEEST IS A HIGH-PERFORMANCE ORGANISATION
INNOVATION                                                       DFEEST is a highly skilled organisation that provides
                                                                 responsive, effective and efficient services to industry, small
The state’s prosperity, economic growth, environmental           and medium enterprises, individuals, the community and
sustainability and social wellbeing are underpinned by the       the government.
discovery and application of knowledge to create new and
better products, and smarter processes and systems.              Links to SASP Targets T1.7, T1.8, T1.9, T2.7, T2.11, T2.12,
                                                                 T3.13 and T4.8.
Links to SASP Targets T4.6, T4.8, T4.9, T4.10 and T4.11.




6. SKILLS AND TECHNOLOGY FOR THE STATE’S
ENVIRONMENTAL SUSTAINABILITY
The long-term economic prosperity of South Australia is
inextricably connected to environmental sustainability,
investments in research and technological innovations and
in building the skills for sustainable development; these
things are essential to secure business and employment
opportunities from innovative green industries and services.

Links to SASP Targets T3.7, T4.6, T4.7, T4.9, T4.10 and T4.11.




                                                                                                                         Page 25
Joshua Konc -
                         Apprentice of the Year
          2011 South Australian Training Awards
Page 26
SECTION THREE
          OUR PERFORMANCE




Page 27
3.1 Workforce Planning
DFEEST Strategic Plan Goal 1

DFEEST continued to refine workforce modelling in                         Skills for Jobs
conjunction with the TaSC as follows:                                     In early December 2011 the TaSC released its annual
      -    supported targeted industries to develop                       update of the five-year plan for skills and workforce
           workforce plans                                                development, Skills for Jobs. The plan showed that job
                                                                          openings over the period 2009-10 to 2014-15 will total
      -    facilitated the development and launch of the                  approximately 163 000, comprising of 69 000 new jobs
           Resources Industry Workforce Action Plan in                    due to economic growth and 94 000 due to replacement
           conjunction with Resources and Energy                          of those leaving the workforce.
           Skills Australia
      -    supported the early childhood development                      The total demand for qualifications over this period is
           workforce through an analysis of their workforce               estimated to reach 299 000 - 95 000 of which are at the
           requirements, and informed the State Migration                 Bachelor degree or higher; 51 000 at the
           Plan through analysis and modelling of                         Advanced Diploma/Diploma level; 44 000 at the Certificate
           relevant data.                                                 IV level and 70 000 at the Certificate III level.

However, more and better job opportunities are vital if                   The plan was again developed following extensive
people are to lead fulfilling, independent lives and generate             consultation with industry and regional stakeholders, and
future opportunities. Being employed affects income, living               includes a detailed analysis on the demand for
standards, welfare dependency, social inclusion and social                qualifications associated with specialist occupations. The
connectedness, and through them, social and economic                      plan identifies 87 specialist occupations in South Australia,
wellbeing, for both individuals and their family members 2.               around one-quarter of all occupations in the state. The skills
                                                                          for these occupations are highly specialised and often
While strong jobs growth is a sign of a strong and                        require extended learning over several years. TaSC’s
prosperous economy, the quality of available jobs is                      analysis shows that 33 of these specialist occupations are
increasingly important. Higher skilled jobs provide higher                likely to have insufficient supply of qualifications over the
incomes and greater security for the people who                           five-year period. This information will be used by DFEEST in
hold them.                                                                devising its eligible qualifications list and caps and
                                                                          incentives regime under Skills for All reforms.
DFEEST also continued to work with a number of industries
concerning their workforce planning and development                       The 2011 plan also highlighted the participation challenge
needs. During the year, DFEEST supported the workforce                    facing South Australia and urged the government to
planning activities of a number of industries, including                  address this challenge through targeting its Skills for All
transport and logistics, telecommunications, early                        investment in areas such as foundation skills, adult
childhood, defence and mining industries.                                 community education, and wrap-around services for those
                                                                          who face barriers to training and work.
DFEEST continued to coordinate and facilitate joint
activities with the network of industry skills boards which
provided opportunities to work through policy issues
with industries.

As part of Skills for All, employers will be able to access
government-endorsed, independent workforce
development advisors to help identify workforce
development needs and broker relevant training
and support.




 2
     ABS 2010, Year Book Australia, 2009-10, cat. no. 1301.0, ABS, Canberra cited in ABS 4125.0 - Gender Indicators, Australia, July 2011

Page 28
OUR PERFORMANCE

Plans for 2012
As the government transfers its regulatory powers over to       In 2012 the TaSC will continue to hold regional visits
ASQA in VET and Tertiary Education Quality and Standards        following its successful visits to Whyalla and the Riverland
Agency (TEQSA) in higher education in 2012 the TaSC will        during 2011. During 2012 the TaSC will also advise the
continue to advise the Minister on the extent to which          Minister on how the state can maximise employment
Skills for All produces quality vocational outcomes. The TaSC   participation from the mining expansion, particularly for
will also encourage industry to embrace Skills for All and      regional communities.
partner with government to invest in workforce planning
and training.




     15 Percent Workforce Participation in Government Construction Procurement
     From 1 January 2011, government construction contracts require the contractor to ensure
     that 15 percent of the onsite labour hours on major government building and civil
     infrastructure projects are undertaken by apprentices, trainees, Aboriginal people and local
     people who have barriers to employment.
     DFEEST is working with contractors to provide assistance to meet compliance obligations
     through measures such as South Australia Works, Skills in the Workplace and
     Indigenous programs.
     Projects signed in 2011, and that fall within scope, include DFEEST’s Sustainable Industries Education Centre
     (SIEC) and the Adelaide Oval Redevelopment.

     Other projects that were signed prior to 1 January 2011, such as the Seaford Rail Extension and the South Road
     SuperWay have participation targets built into their contracts. DFEEST’s South Australia Works regional
     coordinators are working with these contracts to identify training and employment services that will assist them
     to meet their targets.




     Women Influencing Defence and Resources Industry project
     DFEEST collaborated with the defence and resources sectors to foster a community of
     practice with over 150 women. The Women Influencing Defence and Resources Industry
     project provided programs aimed at supporting the attraction and retention of female
     employees in the two industry sectors. Participants attended professional development in
     leadership and mentoring and were provided with networking opportunities.




                                                                                                                      Page 29
Employment Growth
 The current annual employment growth rate at December 2011 was 0.6 percent in South Australia and 0.1 percent at the
 national level. At the same time, South Australia’s labour force participation rate was 63.3 percent.




                       Figure 1: Trend total employment growth




                                                                                                          Source: Australian Bureau of Statistics (ABS) Cat No 6202.0




                          Figure 2: Labour force participation
               66%
               65%
               64%
               63%
                                                                                                                               63.2%
               62%                                                                                                           Dec 2011
                                                                                                                                  Projected
               61%                                                                                                        (Target 65.4 at Jan 2012 )
                                                         Trend (Jan 2001 - Dec 2011)
               60%
               59%
               58%
                     Jan-01

                              Jan-02

                                       Jan-03

                                                Jan-04

                                                           Jan-05

                                                                    Jan-06

                                                                             Jan-07

                                                                                      Jan-08

                                                                                               Jan-09

                                                                                                        Jan-10

                                                                                                                 Jan-11

                                                                                                                          Jan-12

                                                                                                                                   Jan-13

                                                                                                                                            Jan-14

                                                                                                                                                     Jan-15

                                                                                                                                                              Jan-16




                                                                                                                                              Source: ABS Cat No 6202.0




Page 30
OUR PERFORMANCE

Young people full time in school, work or further education/training
In November 2011, 85.5 percent of young people aged 15 to 19 in South Australia were engaged full time in either study
or employment, or a combination of both. This compares to 84.8 percent at the national level.


                 Figure 3: Youth (15-19 years) learning or earning engagement ratio




                                                                                                         Source: ABS Cat No 6202.0




Unemployment rates by level of educational attainment
In 2006, people with qualifications of Certificate III and above experienced unemployment rates considerably lower than
those without higher level qualifications.


                      Figure 4: Unemployment rate census 2006




                                                                                                Source: ABS Population Census 2006




                                                                                                                       Page 31
3.2 Engagement with Industry
DFEEST Strategic Plan Goals1, 2 and 3



APPRENTICES AND TRAINEES
The traineeship and apprenticeship system is an area in
which the department directly engages with industry to
develop and maintain South Australia’s skilled workforce.
DFEEST is responsible for the regulation of South Australia’s
traineeship and apprenticeship system, under delegation
from the Training and Skills Commission, and for the
provision of subsidies to support the training of trainees
and apprentices.


Trainee and apprentice activity                                 Traineeship and Apprenticeship Information Service
In 2011, more South Australians participated in the             The department operates an information service to provide
traineeship and apprenticeship system than ever before,         advice and information on the traineeship and
with an increase in both the number of commencements            apprenticeship system to trainees, apprentices, their
and completions. The number of early completions                employers and the general public. In 2011, the information
also increased.                                                 service responded to 27 341 phone calls – an average of
                                                                525 calls per week. This represents a 5.5 percent increase in
   -   At 30 June 2011, there were an estimated 34 400
       trainees and apprentices in training, a 3.9 percent      calls from 2010.
       increase on the previous year’s figure
       (see Figure 5)
                                                                Employer Registrations and Employer Visits
   -   In 2010-11, there were an estimated 23 200
       traineeship and apprenticeship commencements,            The Training and Skills Development Act 2008 requires
       a 4.5 percent increase on the previous year’s            employers to register prior to employing and training
       figure (see Figure 5)                                    trainees and apprentices. In 2011, 2294 new employers
                                                                were registered to take on trainees and apprentices. A total
   -   An estimated total of 12 400 trainees and                of 16 032 employers were registered in South Australia at
       apprentices completed their training in the twelve       31 December 2011.
       months to 30 June 2011, a 4.2 percent increase on
       the previous year’s figure (see Figure 5)                The department works closely with employers and their
   -   The number of existing worker commencements              trainees and apprentices and conducted over 4000
       and newly commencing workers both increased              employer visits in 2011.
       in 2010-11 (see Figure 6).
   -   The number of early completions experienced a
       minor increase of 0.4 percent in 2011.




Page 32
OUR PERFORMANCE



Figure 5: Trainee and apprentice activity, five years ending 30 June 2011 4

 40000

 35000
 30000

 25000

 20000                                                            In-Training

 15000                                                            Commencements
                                                                  Completions
 10000
     5000

        0
            2007    2008     2009     2010     2011

                              Year




Figure 6: Existing worker trainee and apprentice commencements compared to newly commencing
workers, five years ending 30 June 2011 4




 4
   Data for Figures 8 and 9 are sourced from the NCVER Australian VET statistics – Apprentices and trainees June quarter
 (2011) report. Data for 2011 and in training data for 2010 are estimates. The NCVER may revise these figures in the fu-
 ture. In training data is provided at 30 June annually; commencement and completion data are provided from the
 12 months ending 30 June of each year.




                                                                                                                 Page 33
User Choice Training Subsidies                                     E-Training Plans
The department is responsible for the provision of User            Registered Training Providers are now able to lodge
Choice training subsidies to both public and private training      apprenticeship and traineeship training plans online. Online
organisations, to support trainees and apprentices with the        lodgement has reduced red tape and improved the quality
cost of formal training. The User Choice policy has                of the information available to the department.
historically supported all trade qualifications, a range of
traineeships at Certificate II and III Australian Qualifications   Apprenticeship Nominal Terms
Framework (AQF) levels and a small number of higher level
traineeship qualifications. As part of the South Australian        DFEEST prepared a consultation paper for the TaSC that
government’s election promise to support an additional             was used to consult key industry stakeholders about the
100 000 training places over six years and the Skills for All      appropriateness of current nominal terms for twelve trade
reform, User Choice funding was extended to all existing           apprenticeships. The chosen trades have an early
worker trainees undertaking Certificate III qualifications in      completion rate of 40 percent or more for all completions
September 2011. This was followed by the extension of              over the period January 2007 to June 2010. The trades
training subsidies to new and existing worker trainees who         concerned were Bread Baker and Pastry Cook, Butcher,
commenced a Training Contract from 7 December 2011 in              Cook, Automotive Parts Interpreting (Specialist), Engineering
most AQF levels II to VI qualifications.                           Tradesperson (Fabrication) and (Mechanical), Bricklaying,
                                                                   Carpentry and/or Joinery, Painting and Decorating, Tiling
In 2010, 160 registered training organisations (consisting of      (Wall and Floor), Hairdressing and Printing Machining. All
TAFE SA and privately owned providers) received funding            have a nominal term of four years, except for Automotive
under a User Choice agreement. A total of $42 million in           Parts Interpreting (Specialist), which has a three-year term.
contestable funding was provided by the department                 The TaSC will consider industry feedback in early 2012.
during the year to support almost 22 000 trainees.

As illustrated in figures 7 and 8, funding for apprentices         Institution-based Trade Training Survey and Paper
represented 56 percent of student numbers and 70 percent           In 2011, DFEEST conducted a survey of institution-based
of expenditure, while funding for traineeships represented         trade training learners across the state, and included the
44 percent of student numbers and 30 percent of                    results in an information paper on institutional pathways to
expenditure. In general, apprenticeship training is more           trade qualifications, prepared for the TaSC. The paper is
expensive than traineeship training due to higher                  intended to assist the TaSC to develop a policy position on
infrastructure costs and smaller class sizes.                      institution-based trade training in South Australia.


Supervisor’s Guide
                                                                                 Figure 7: Student numbers
In 2011, DFEEST launched a comprehensive information
package for supervisors of trainees and apprentices. The
package consists of a booklet and DVD designed to support
supervisors in their day-to-day management, and enable
them to work more productively with trainees and
apprentices. The Supervisor’s Guide emphasises the need to
provide pastoral support and mentoring, which research
indicates is vital to the retention of trainees and apprentices,
and their completion of traineeships and apprenticeships.
A copy of the Supervisor’s Guide was sent to approximately
16 500 registered employers, with additional copies sent to
Industry Skills Boards and Australian Apprenticeships                            Figure 8: Funding ($ million)
Centres. The Supervisor’s Guide has also been uploaded
onto the Skills for All website, with hard copies available
from the department on request.




Page 34
OUR PERFORMANCE

Plans for 2012
Harmonisation                                                  Phoenix
In 2011, states and territories agreed, in principle, to the   Phoenix, a web-based system assisting in the management
harmonisation of training laws and administrative processes    of Training Contracts, is expected to be delivered during
for traineeships and apprenticeships by 30 June 2014. The      2012-13. This system enables training providers, employers,
department has commenced work with other jurisdictions         apprentices and trainees to view and manage their own
to complete Stage 1 of the implementation plan by              information online.
30 June 2012. The Commonwealth government has
announced the devolvement of the management of
Australian Apprenticeship Support Services to the states and   Employer Recognition Program
territories in 2014, conditional upon the achievement          In 2012 the department will implement an employer
of harmonisation.                                              recognition program as part of the Skills for All reforms. The
                                                               program will encourage and reward employers with an
                                                               outstanding commitment to training and workforce
Mentoring Apprentices and Trainees                             development, including apprenticeships.
Research indicates that the provision of mentoring and
pastoral care significantly affects the chances of an
apprentice or trainee completing their qualification. DFEEST
will work with industry and employers to develop a range of
mentoring initiatives targeting disadvantaged groups, as
well as apprentices and trainees training in skills
shortage areas.




                                                                                                                     Page 35
UPSKILLING EXISTING WORKERS
Jobs Strategy Projects                                          Environmental Sustainability
As part of its Jobs Strategy, the South Australian              As part of the government’s 100 000 Jobs Strategy,
government, in partnership with the Commonwealth, has           $500 000 has been allocated to sustainable industries
committed to creating 100 000 training places over six          experiencing rapid growth to provide training in part
years from 2010-11, and upskilling existing workers to meet     qualifications for existing workers. This includes $200 000
changing workforce needs is a key part of that strategy.        for Grid Connect training for solar panel installations with
                                                                over 185 electricians undertaking the training. A sum of
New industries and emerging skill demand sectors have
                                                                $150 000 will assist Suzlon Energy Australia to devise wind
driven the allocation of the additional training places to
                                                                turbine maintenance training to support their current
ensure that South Australia has the right education and
                                                                workforce and $150 000 has been allocated to the Berri
training system.
                                                                Barmera Council to train staff in the installation of a
The department has funded a total of 14 specific projects       subsurface irrigation system across 52 hectares of council
supporting 1018 people to gain training in a variety of         parks and gardens.
industry sectors.

Productivity Places Program for Existing Workers
                                                                Plans for 2012
The PPP is a Commonwealth government initiative to
                                                                Skills in the Workplace is Skills for All’s approach to tailored
deliver $156 million of training for existing workers and job
                                                                training and workforce development responses for
seekers in areas of high skills demand.
                                                                industry. Skills shortages in key industry sectors and
In 2011, DFEEST allocated around $44.8 million of PPP           companies in the supply chains for critical projects and
funding toward almost 12 500 existing worker                    infrastructure investments will be targeted with training
qualifications. Furthermore, from 1 July 2011 an additional     subsidies, with small to medium-sized enterprises a
$4.2 million of PPP funding supported additional User           particular focus. Depending on the size of their workforce,
Choice existing worker traineeship positions under              businesses will be eligible for up to 90 percent of their
Contracts of Training. These PPP-funded trainees are            training costs towards qualifications, and skill sets, at
undertaking higher level qualifications (Certificate IV and     Certificate IV and above to support their employees. Both
above) where User Choice funding would not otherwise            complete qualifications and tailored combinations of units
be available.                                                   of competency will be funded. Program design and early
                                                                implementation was completed by the end of
Industry Partnership Program                                    December 2011.

The Industry Partnership Program concluded as an
individual program in July 2011; however it has been
absorbed into the Skills in the Workplace program.
The program worked closely with industry sectors to
develop a workforce that has the right skills, in the right
place and at the right time by creating employment and
training opportunities that are industry-led and
demand-driven.                                                                    Skills in the Workplace
Projects developed under the Industry Partnership Program                         will fund training
brokered and managed workforce development programs                               critically required by
that recruited, inducted, trained and retained                                    industry for more than
underemployed and/or unemployed people in
South Australia.
                                                                                  2000 SA workers.
Successful proposals, demonstrating matched funding from
industry, were funded on a contractual basis.




Page 36
OUR PERFORMANCE

ASSISTANCE FOR RETRENCHED WORKERS
DFEEST supported 194 workers through the Retrenched              As at 30 November 2011:
Workers Program who were retrenched from Bridgestone                -    163 workers had registered to access services
and Kimberly-Clark Australia during 2011.                           -   103 accessed or are accessing training support
DFEEST is managing the Labour Market Adjustment
                                                                    -   32 workers who accessed training achieved full
program, utilising expertise in the Limestone Coast Career
                                                                        AQF qualifications
Development Centre and the National Industry Skills
Council, Forestworks.                                               -   60 individuals gained employment.
Services include:
   -    skill recognition and career planning
   -   job search assistance
   -   referral for skills and vocational training, as well as
       licences and tickets which are fully funded under
       the program
   -   employment brokerage.




                                                                                                                     Page 37
TAFE SA - INDUSTRY PARTNERSHIPS
TAFE SA acknowledges the important contribution industry          In 2011, TAFE SA also developed and maintained
has in assisting TAFE SA to construct and deliver VET that is     relationships with:
current and relevant, to develop and maintain a highly               -    Woolworths and Service Skills SA, with the first ten
skilled workforce. Our partnerships with employers are                    Diploma of Retail Management PPP
essential to our success.                                                 participants graduating
                                                                     -    the Adelaide Health Service Registered Training
OneSteel Whyalla Steelworks                                               Organisation and the Department of Health, for the
                                                                          upskilling of weekly paid workers in the Certificate III
Over many years TAFE SA has developed a close strategic                   and IV qualifications in health
relationship with the OneSteel Whyalla Steelworks. This
partnership has produced many industry-leading VET                   -    the Repatriation General Hospital, Flinders Medical
programs and helped to develop OneSteel’s workforce. The                  Centre and the Calvary Health Care Group, with
‘Critical Safety Training Centre’, located at Whyalla, is a               successful Productivity Places Program existing
formal partnership with OneSteel who train all of their staff             worker funding for the Certificate III, IV, Diploma
in the facility using joint resources and staff. Another                  and Advanced Diploma.
partnership initiative with OneSteel is the development of a
‘Technician Certificate’, a tailored trade certificate not only
providing a customised solution, but supporting the               Regional Development
government’s national agenda for higher level qualifications.     The delivery of the innovative Smart E-Skills program used
                                                                  existing relationships with Regional Development Australia
                                                                  (RDA) board across the state and built further relationships
South Australian Wine Industry
                                                                  with organisations such as Women in Business and
The South Australian wine industry is a major contributor to      Regional Development in the South East of the state. The
the state’s economy in export and tourism earnings.               program was jointly marketed and provided opportunities
TAFE SA has worked in close partnership with the industry         for small to medium-sized enterprises across all industry
over many years, developing a noteworthy client list              sectors to develop skills in the use of the internet. The
including: Yalumba, Constellation Wines, Pernod Ricard,           program was delivered through face-to-face workshops,
Treasury Wine Estates, Peter Lehmann Wines, Vinpac                one-to-one mentoring, and follow-up online services. Smart-
International and Angove Family Winemakers; 95 percent of         E-Skills was enthusiastically received by participants, resulting
students enrolled in Certificate III or higher wine-related       in the delivery of the program to 1174 enterprises across
qualifications are working within the industry. Training          the state.
programs are customised to meet industry requirements
and currently 39 percent of training is delivered within
the workplace.                                                    Arts
                                                                  The TAFE SA Adelaide College of the Arts (AC Arts) has an
                                                                  active industry board which represents the arts sector.
Industry Reference Groups
                                                                  Members, appointed by the Minister and Chair, participate
TAFE SA established industry reference groups regionally to       in industry reference panels based on their respective areas
provide direct advice on industry skill needs (current and        of knowledge. During 2011, AC Arts fostered new
emerging) and the relevance and currency of training and          partnership arrangements with the Australian Dance
assessment processes. These groups include representatives        Theatre, the State Theatre Company, Country Arts SA and
from industry peak bodies, private registered training            the Hill Smith Gallery. One key outcome was the
organisations, Job Services Australia providers, not-for-profit   opportunity for TAFE SA students to partner with the
organisations and small to medium-sized enterprises. Advice       Australian Dance Theatre for the performance
from these groups provides valuable business intelligence         of ‘Worldhood’.
that enhances existing quality assurance strategies and
ensures informed decision-making processes.




Page 38
OUR PERFORMANCE

Engineering and Automotive Industries                             Hair and Beauty
TAFE SA collaborated with Clipsal to produce a progressive        The Limestone Coast Hair and Beauty Competition,
electrical engineering program, teaching its apprentices to       organised by TAFE SA and in its 18th year, is another
use the latest C-Bus Technology. C-Bus is Australia’s market-     example of long-standing and successful industry
leading energy management system for industrial projects          engagement. Each year the competition grows in
and residential homes. The TAFE SA School of Electrical           participation and audience, attracting an average of 100
Engineering Certificate III curriculum included a C-Bus           competitors and an audience of 800. The cost of staging the
course for the first time, with the program completed by 56       event is fully covered by sponsors and entrance fees, and
apprentices as an elective unit of competency as part of the      any profit is used to support students to attend the National
students’ off-the-job training.                                   Hair and Beauty Expos.
TAFE SA Automotive training introduced the latest                 Over 20 TAFE SA Hair and Beauty lecturers and students
technology and state-of-the-art equipment thanks to Toyota        from metropolitan and regional campuses worked
Motor Corporation Australia and Kawasaki Australia, who           backstage, creating the hair and make-up looks for five of
generously donated vehicles to the value of over $100 000.        the Adelaide Fashion Festival parades. During the festival,
Two top-of-the-range vehicles, a Land Cruiser Prado Kakadu        the TAFE SA Fashion program also presented three parades.
and the popular Toyota Corolla Ascent, will give Certificate II   Sponsored by Attitude Magazine, the parades showcased
to Diploma in Automotive Retail Services and Repair               the final year Advanced Diploma of Fashion Design and
students access to new electrical engine technology and           Technology students’ graduation collection.
electronic aids. A Kawasaki ER60 motorcycle that uses the
latest fuel-injected engine management system, ABS braking
system and cassette-type transmission was also donated.


Defence
TAFE SA welcomed new families of the Australian Defence
Force to South Australia at the Defence Community
Organisation Welcome Expo, as part of a major relocation
of the 7RAR Battalion from Darwin to Adelaide. The expo
attracted over 1000 Australian Defence Force members and
their families.
Over the past two years, TAFE SA has worked with the
Australian Submarine Corporation and Air Warfare
Destroyer Alliance to establish a pre-employment welder
evaluation program. The innovative program was
developed to identify specific skill gaps in students, and then
conducted targeted training to equip welders with the skills
needed to gain employment in the defence industry.


Design
During December 2011, TAFE SA Visual Merchandising staff
and students spent a week at Myer City to assist in the set-up
of Christmas displays within the store. This exercise involved
not only installing the décor, but also creating
merchandising gift stories throughout a range of
departments. The store was later judged the ‘best presented             Celebrity hairdresser and make-up artist
Myer store nationally’.                                                 Dale Dorning led TAFE SA’s Hair and
                                                                        Beauty session styling team at the 2011
                                                                        Adelaide Fashion Festival.




                                                                                                                      Page 39
3.3 Providing Opportunities for All
DFEEST Strategic Plan Goal 3



SOUTH AUSTRALIA WORKS
South Australia Works - Working Regions Program engaged         Plans for 2012
and supported people who faced barriers to learning,
                                                                During the 2011-12 financial year, DFEEST will invest
training and work by delivering flexible and responsive
                                                                $6.4 million to implement South Australia Works Action
initiatives tailored to the specific needs of individuals,
                                                                Plans across the whole of the state. Over 10 200 people will
communities, regions, industries and employers.
                                                                participate in SA Works regional projects. Of these, over
Career development services provided through the                5650 will participate in employment programs with over
department’s regional program supported and assisted            2940 gaining a job, and 4550 will progress along pathways
individuals to make informed choices about education,           to employment, including learning, training and skills
training and work, and facilitated planned pathways and         development. Projects will provide opportunities for people
successful transitions to learning and work.                    to access training and a combination of case management,
In 2010-11, DFEEST, through regional projects, provided         mentoring and post-employment support while gaining
over 7600 learning, skills development training and work        valuable work experience, and benefitting from employers’
opportunities to people facing difficulty entering the          commitments to provide jobs.
workforce, with over 3800 people gaining employment.
Regional strategic planning, strengthened by the
development of evidence-based three-year Strategic Plans,
provided a robust response to the labour force needs of
local labour markets. Over 800 people, including
representatives from industry, communities and
government, attended stakeholder forums to identify priority
areas which increased participation in learning, training
and work.
In addition, DFEEST, in conjunction with Commonwealth
Department of Education, Employment and Workplace
Relations (DEEWR), facilitated a Regions Forum attended by
over 120 regional partners and stakeholders to align
Commonwealth, state and local/regional efforts on training
and workforce participation.
DFEEST’s regional coordinators worked with the South
Australia Works networks to respond to each region’s
unique learning, training and employment challenges. The
networks bring together the three tiers of government,
employers, industry, education and training providers, the
non-government sector and community organisations,
enabling decision-making in local communities.
The establishment of six Career Development Practitioner
networks in the Barossa, Limestone Coast, Kangaroo Island,
Riverland, Northern and Southern Adelaide has enhanced
the existing 17 regional career development services. The
services support and complement the locally tailored
participation projects delivered in state government regions.




Page 40
DFEEST Annual Report 2011
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DFEEST Annual Report 2011

  • 2. FOR FURTHER COPIES AND ENQUIRIES PLEASE CONTACT Department of Further Education, Employment, Science and Technology Office of the Chief Executive GPO Box 320 ADELAIDE SA 5001 ABN: 16692317206 Telephone: (08) 8226 3821 Facsimile: (08) 8226 9533 The 2011 Annual Report is available on the department’s website at: http://www.dfeest.sa.gov.au ISSN: 1449-6437 Page 2
  • 4. SECTION ONE 7 YEAR IN REVIEW Our Business 8 From the Chief Executive 9 At a Glance: Highlights of 2011 10 Skills for All 12 TAFE SA 14 SECTION TWO 17 ABOUT THE DEPARTMENT Our Priorities 18 Our Structure 20 South Australia’s Strategic Plan 22 DFEEST’s Five Year Strategic Plan 2010-14 24 SECTION THREE 27 OUR PERFORMANCE Workforce Planning 28 Engagement with Industry 32 Providing Opportunities for All 40 Building World-Class Infrastructure 50 Digital Economy and Technology 54 A Focus on Quality 57 Science and Research 64 Tertiary Education 68 National Contributions 78 Page 4
  • 5. CONTENTS SECTION FOUR 83 CORPORATE GOVERNANCE AND REPORTING Ministerial Accountability 84 Legislation 84 Boards, Committees and Authorities 85 Governance 87 Asbestos Management in Government Buildings 89 Carers Recognition Act 2005 89 Disability Action Plans 89 Freedom of Information 89 Management of Human Resources 91 Reconciliation 102 Sustainability 103 Urban Design Charter 111 Whistleblowers Protection Act 1993 111 SECTION FIVE 113 FINANCIAL PERFORMANCE Financial Overview 114 Summary of Financial Information 114 Audited General Purpose Financial Report 119 Account Payment Performance 165 Consultants 165 Certification by Departmental Executive 167 Independent Auditor’s Report 168 Contractual Arrangements 170 Fraud 170 Overseas Travel 170 GLOSSARY 173 Page 5
  • 7. SECTION ONE YEAR IN REVIEW Page 7
  • 8. 1.1 Our Business The Department of Further Education, Employment, Science and Technology’s (DFEEST) role is to ensure the development of the state’s workforce to meet industry priorities, to maximise the opportunities for all South Australians to engage in education, training and work, to build a more responsive and flexible training system and to exploit opportunities for South Australia to be at the forefront of research, science, technology and innovation. To do this we manage the training system by providing funding for training, empowering industry, enterprises and individuals to invest in quality training through contracting and regulation, monitoring provider performance and managing vocational education and training (VET) infrastructure. We also help build the tertiary education, science, research and innovative capacity in South Australia by supporting universities and research institutions. DFEEST has undertaken a range of functions in order to meet its objectives and contribute to the achievement of During the reporting period, DFEEST South Australia’s Strategic Plan (SASP) objectives and played a central role in achieving 14 of targets. South Australia’s Strategic Plan targets in the areas of employment, education and These included: training as well as science, technology - the provision of strategic policy advice for and innovation. developing the State’s workforce, in conjunction with the Training and Skills Commission (TaSC) - ensuring high-quality VET is delivered by TAFE institutes under the Office of TAFE SA, private registered training organisations and adult community education providers - regulation of VET providers, non-university higher education providers, and providers of English Language Intensive Courses for Overseas Students - regulation, administration and funding of apprenticeships and traineeships - managing state-funded employment and training support programs - supporting the government’s strategic direction in the higher education sector - raising the profile of South Australia in the international education marketplace - developing policies and strategies, and delivering programs, that create opportunities for Aboriginal people, young people, people with a disability and older workers - provision of strategic advice and delivery of programs in the areas of science, technology and information economy. Page 8
  • 9. YEAR IN REVIEW 1.2 From the Chief Executive I am pleased to present the 2011 Annual Report for the Department of Further Education, Employment, Science and Technology. 2011 has been an exciting and challenging year with the commencement of transformational reforms to South Australia’s training system through Skills for All. The reforms, when fully implemented, will see funding for an extra 100 000 training places, the removal of fees for many courses, better access to training for many students and a training system that will be able to respond more quickly to student and industry demand. In 2011 DFEEST implemented a number of major initiatives to progress the Skills for All reforms. The centre will be a state-of-the-art facility incorporating the main building trades with a focus on sustainable industries The Office of TAFE SA was established to help prepare and clean technologies. The design was developed during TAFE SA for the new contestable VET sector from 2011 with construction work to commence in 2012. July 2012. In addition, the implementation of 24 other major reform projects commenced including the Throughout 2011 TAFE SA continued its focus on assessment of Skills for All providers which will help providing excellence in training to students from all walks underpin the quality of training that occurs under of life. More than 81 000 students received training during Skills for All. 2011. Over 91 percent of TAFE SA graduates were satisfied with the overall quality of their training, the highest A major initiative was the introduction of the Training satisfaction rating nationally. Guarantee for South Australian Certificate of Education (SACE) Students which helps fund students to undertake Employers also gave very positive feedback with over vocational training while at school and upon completion of 90 percent extremely satisfied with the quality of training their SACE guarantees an ongoing training place. This being delivered by TAFE SA. scheme will be expanded in 2012 with increasing interest from schools and students. It was a great honour that this high standard of training was recognised at the 2011 National Training Awards with I am very pleased and proud of what staff across the TAFE SA Regional winning the award as Large Training department have achieved to date, and look forward to Provider of the Year. seeing the culmination of these efforts when Skills for All goes fully live on 2 July 2012. The department also received recognition for the excellence of its work through the 2011 Premier’s Awards. In April, Adjunct Professor Don Bursill commenced his appointment as Chief Scientist for South Australia and has The first award was for the collaborative work DFEEST did been working with the department and key stakeholders in with AdamMax to provide wireless broadband to fix 50,000 strengthening the links between research and industry. broadband blackspots across the state. In August, the Minister for Science and Information The second Premier’s Award was for the initiative ‘Remote Economy launched 'A Science, Technology, Engineering Indigenous Public Access Project – Oodnadatta’. and Mathematics (STEM) Skills Strategy for South Australia' . None of this would have been possible without the The STEM Skills Strategy is targeted at increasing the uptake dedication and hard work of many staff and the leadership in science, technology, engineering and mathematics of our Ministers in 2011 - Minister Snelling, Minister professions to support the growing demand in our high Kenyon and Premier Weatherill. value emerging industries. During 2011 the department also progressed work on the exciting new $105 million Sustainable Industries Education Raymond Garrand Centre at Tonsley Park. Chief Executive Page 9
  • 10. 1.3 At A Glance : Highlights of 2011 - 123 800 South Australian students participated in accredited training - 34 400 Apprentices and Trainees participated in training (as at 30 June 2011) - People in Training a 3.9 percent increase on the previous year’s figure - More than 81 000 students were enrolled in TAFE SA - Over $150 million of Commonwealth funding supported South Australian Commonwealth and State employment and training outcomes Relations - The National Agreement for Skills and Workforce Development: Equity and Foundation Skills, driven by DFEEST, was embedded in national policy - Over 1500 people were engaged in community consultations - The Training Guarantee for SACE Students commenced - Learner Support Services trials commenced in TAFE SA Skills for All - Over 1400 subsidised courses have been identified for inclusion on the Subsidised Training List - The Adult Community Education program was expanded to increase learner pathways - Skills for Jobs 2011, a five-year skills and workforce development plan, was launched Training and Skills - Two regional visits, Whyalla and the Riverland, were undertaken Commission - A workforce study on Eyre Peninsula mining projects was released - TAFE SA achieved 91 percent student satisfaction - The $9.4 million Victor Harbor campus was opened and awarded a Civic Trust Award - Construction of the Sustainable Industries Education Centre is one step closer TAFE SA - The new $20.4 million Student Information System was implemented - TAFE SA shone at South Australian Training Awards with TAFE SA Regional winning Large Training Provider of the Year Page 10
  • 11. YEAR IN REVIEW - South Australia exceeded National Partnership Agreement targets - $51 million invested for Existing Workers with 14 000 existing worker enrolments approved Productivity Places Program - $16 million invested for Job Seekers with 5 420 job seeker enrolments approved - A $4.5 million boost was allocated to the South Australian Defence industry - $4.6 million was invested to fund 1 223 qualifications in mining - Outback Connect won two Premier’s Awards for AdamMax – Shining the Light on Broadband Blackspots and Remote Indigenous Public Access Project – Oodnadatta Digital Economy and - The National Broadband Network arrived in Willunga with the highest take-up of Technology any region - Port Pirie received a $112 000 boost for broadband services - $5 million invested in a purpose-built Photonics Facility Science and Research - SA STEM Skills Strategy launched - Professor Don Bursill was announced as the new Chief Scientist for South Australia - Over 11 000 people participated in 93 Adult Community Education (ACE) programs delivered by 70 community-based organisations South Australia Works - $6.4 million invested will support 8800 people through South Australia Works - $2.4 million invested in the ACE program to increase learner pathways - $2.6 million of Commonwealth funding was secured for more training and jobs Aboriginal Training and - $1 million funding offered to assist Aboriginal job seekers Employment - Industry Clusters supported 285 Aboriginal people into training or employment - The amended Training and Skills Development Act 2008 was implemented to strengthen regulation Quality - The Vocational Education and Training (Commonwealth Powers) Bill drafted and submitted to Parliament - An International Student Card was launched with SAPOL Page 11
  • 12. 1.4 Skills for All Skills for All, announced in late December 2010, is the MORE SUPPORT FOR THE MOST DISADVANTAGED strategic direction for VET in South Australia. The South Australian government will encourage more people than ever to enter training, successfully complete Implementation is planned over four years. When fully that training and gain employment. To achieve this, implemented, Skills for All will bring fundamental changes additional learner support services, which will include to the state’s training system in order to: specialised learning and workplace experience, was trialled - raise the skills level of South Australians for the most disadvantaged. Examples of disadvantaged groups include women returning to work and those facing - increase the number of South Australians with post- generational unemployment. school qualifications - increase workforce participation. Certificate I and II level training, and foundation skills will be fully funded with no course fees, and further concessions To support Skills for All, the South Australian government will continue to be available at Certificate III and IV level for committed an additional $194 million and set an ambitious low-income earners. goal as part of its Jobs Strategy which, with the Productivity Places Program (PPP), to create 100 000 new jobs for the IMPROVED PATHWAYS INTO LEARNING AND WORK state over the six years from 2010-11. Skills for All recognises the importance of ensuring foundation skills are readily accessible to support those In order to achieve this goal, an additional 100 000 training who may experience barriers to training and employment. places in key growth industries has been committed over six years. The state government has doubled funding for foundation skills and committed $6.4 million for the Adult Community The aim is to create a VET system that responds quickly and Education (ACE) sector to create an additional 6000 flexibly to the needs of individuals and industry; a system training places for South Australians who want to boost which is simpler to access and navigate, and supports their literacy and numeracy skills in order to move on to more people to enter training and progress to higher higher level training or find work. qualifications and employment. Pathways from school to further training have also been Key aspects of the reform will be in place by 2 July 2012. improved. The training system now supports school students 16 years and over who are on a VET pathway GOVERNMENT-FUNDED TRAINING PLACES and provides access to the training subsidy for further South Australians aged 16 years and over will be eligible training once they complete school. for a government-funded training subsidy to meet individual needs and industry demand. A SHARED INVESTMENT IN SKILLS The funding structure is being simplified. The overall CLIENT CHOICE OF TRAINING PROVIDER funding provided by government is increasing. There will Students will be able to select the training provider of their be a greater sharing of the costs for higher level training choice from TAFE SA and other approved private training for which, at Diploma and Advanced Diploma levels, providers. To assist South Australians in selecting the providers will be able to offer income-contingent loans. training and provider that is right for them, Skills for All will Maximum and minimum restrictions on course fees will focus on developing resources and information that will prevent providers from overcharging students, while give people access to high-quality information on careers, ensuring that providers cannot offer training at artificially training options and providers. low prices. CLIENTS WILL BE WELL INFORMED MORE SUPPORT FOR INDUSTRY The Skills for All website will build a training information Employers can also access government-endorsed, portal that offers information about Skills for All providers, independent workforce development advisors to help their services and funded training courses. It will link South identify workforce development needs and broker relevant Australians to high-quality information and tools on training and support. careers, occupations and training pathways at one up-to- date and easy-to-navigate website. Skills for All implementation has made good progress and is on track for the 2 July 2012 starting date. Page 12
  • 13. YEAR IN REVIEW AN ASSURANCE OF QUALITY A RENEWED PARTNERSHIP WITH INDUSTRY From 2012, South Australia will be part of the National VET Under Skills for All, the South Australian government will Regulation system, and will work cooperatively with the work with industry to promote workforce development, Australian Skills Quality Authority (ASQA). Training maximise investment in training and encourage more providers wishing to access public funding will need to people to gain skills through training throughout their meet rigorous criteria to become a Skills for All provider. working lives. The requirements are in addition to meeting the standards under the Australian Quality Training Framework (AQTF) Skills in the Workplace and may mean that not all currently registered training providers will be able to access public funding. This will The Skills in the Workplace program will allow employers in result in training providers that meet the highest standards key target industries to co-invest with government to of quality for students to ensure that South Australia retains improve the skill level of employees at higher qualification its reputation for high-quality education and training. levels and support workforce development. From 2012, the Tertiary Education Quality Standards Skills in the Workplace will offer contestable funding Agency (TEQSA) will have national responsibility for higher designed to raise the skill levels of existing workers and to education provision. address skill demands in key industry sectors. Employer commitment and investment will be key requirements of EMPLOYER RECOGNITION PROGRAM Skills in the Workplace, and government investment in the program will add to, not replace, enterprise investment in DFEEST will establish a new Employer Recognition workforce skills development. Program that publicly acknowledges the critical role employers and businesses play in meeting skill needs and developing the workforce. This new program will help to recognise and reward employers and to assist in the continued development of a culture of training in South Australia. Page 13
  • 14. 1.5 TAFE SA As South Australia’s largest provider of VET, TAFE SA plays a TAFE SA was also awarded, or contributed to the awarding major role in providing a comprehensive range of courses of the following: to industry, the community and disadvantaged groups. Together, the three TAFE institutes of Adelaide North, - TAFE SA was awarded the National Excellence Award Adelaide South and Regional play a critical role in delivering for Outstanding Contribution to Indigenous on South Australian government priorities, including the Interpreting by the Australian Institute of Interpreters facilitation of an additional 100 000 training places over six and Translators for its delivery of the Diploma in years. Interpreting in the Anangu Pitjantjatjara Yankunytjatjara Lands and other parts of South Australia In 2011, TAFE SA delivered training to over 81 000 students in more than 800 courses across 50 campuses. - A South Australian apprentice carpenter, trained by TAFE SA, was judged as the best apprentice and TAFE SA achieved the highest satisfaction ratings nationally winner of the National Apprentice Carpenter of with over 91 percent of TAFE SA graduates satisfied with the Year the overall quality of their training (National Centre for Vocational Education Research (NCVER) 2011), and - TAFE SA’s Regency International Centre was awarded 95 percent of TAFE SA graduates would recommend the the Servicing Industry Award at the South Australian training they undertook to other people. Premier’s Food Industry Awards which recognises a business for outstanding and innovative service. The A total of 91 percent of employers are satisfied with the centre also won the bronze medal in the Tourism quality of training delivered by TAFE SA to apprentices and Education and Training category at the 2011 South trainees, and 94 percent are satisfied with the quality of Australian Tourism Awards nationally recognised training delivered by TAFE SA (NCVER 2011). - An apprentice from Mount Gambier won a bronze medal at the 41st WorldSkills International Competition The Office of TAFE SA commenced operation in July 2011 held in London as an interim arrangement to progress TAFE SA priorities and to assist TAFE SA to become increasingly independent - A TAFE SA Building Lecturer won the 2011 SafeWork and accountable in preparation for autonomy as a award for the Best Individual Contribution to statutory authority. Ms Elaine Bensted, the Chief Executive, Workplace Health and Safety for his submission on the Office of TAFE SA has been reporting to the TAFE SA 3M™ Peltor™ Lite-Com III™ communication headset Interim Board since July 2011 and held to account for the which controls hazardous noise and has improved outcomes against the Ministerial Charters and Institute safety for lecturers and students. The TAFE SA Building Performance Agreements. program is believed to be the first educational institution in Australia to have used this cutting-edge Fortnightly video-conferences were held for all staff to technology in the form of two-way communication ensure that changes as a result of Skills for All are well headsets to allow lecturers to effectively and safely understood by staff. Campus forums have also been held to communicate with their students in a high-noise provide opportunities for staff to engage in discussion. All training environment areas of TAFE SA’s business are being reviewed to ensure they are appropriate with the move into a new funding - A Glass Glazing Lecturer at Marleston campus won the model in 2012. Glass Glazing Association of South Australia 2011 South Australian Glass Person of the Year Award - TAFE SA Beer brand ‘Campus Brewery’ won two silver Recognition and Awards medals at the 2011 Australian International Beer South Australia was well represented at the 2011 Australian Awards for the beers ‘Nut Brown’ and ‘American Training Awards, with eleven nominations, including six Brown Ale’. These awards showcase premium beer relating to TAFE SA. TAFE SA Regional won the Large and brewing excellence in the Asia-Pacific region. Training Provider of the Year and a TAFE SA student won Vocational Student of the Year. Murray Bridge Veterinary Clinic won Small Employer of the Year with accredited training provided by TAFE SA. TAFE SA was also the national runner-up in both of the VET Teacher/Trainer of the Year and Australian School-based Apprentice of the Year categories. Page 14
  • 15. YEAR IN REVIEW Plans for 2012 2012 is a very important year for TAFE SA, with significant TAFE SA will continue to set the benchmark in Australia in changes being undertaken in the vocational education and terms of student satisfaction and employment outcomes, training system in South Australia as the Skills for All reforms and continue to play a central role in the state’s are introduced. development. TAFE SA as South Australia’s largest provider will play a TAFE SA fosters productivity, prosperity and social inclusion critical role in progressing these reforms and 2011 has through skills development for individuals and industry as a been a year for TAFE SA to ensure it is ready to effectively state government owned entity. TAFE SA will continue to operate in a more competitive demand-driven market. deliver on its goals by: Legislation will be introduced in 2012 to establish TAFE SA - delivering training that provides students every as a Statutory Authority. This will give TAFE SA greater opportunity to achieve their personal, educational autonomy, increased capacity to respond to market needs, and career goals and the opportunity to attract more funding and grow in - engaging with employers, industry and the what will be a much bigger training system . community to continue developing the highly During 2012, TAFE SA will strengthen relationships with skilled workforce they need industries and engagement with employers to deliver the - ensuring our products and services meet the education and training required to develop the highly diverse needs of our students and industry skilled workforce needed by current and emerging industries. - prioritising resources to support our vision, meet market expectations and implement contemporary With the proposed changes, work will continue for methodologies and technologies TAFE SA to remain South Australia’s largest provider of - building relationships to guarantee our vocational education and training and will continue to offer educational delivery is meaningful and current a diverse range of courses, including building, construction and furnishing, manufacturing, engineering and transport, - working with ACE providers to support South community services and health, hospitality and tourism, Australians needing foundation skills. business and finance and primary industries, food TAFE SA looks forward to working with students, staff, and wine. employers, industry and its many stakeholders during 2012 and in the future. Vanessa Corbell - a TAFE SA Floristry student won the State and National Oasis Designz Cup competitions Page 15
  • 16. Page
  • 17. SECTION TWO ABOUT THE DEPARTMENT Page 17
  • 18. 2.1 Our Priorities Through skills and innovation, DFEEST provides the OUR VISION underpinning elements for a strong sustainable economy South Australia has the best workforce in Australia. for South Australia, achieved through greater participation and productivity from our workforce. OUR MISSION DFEEST’s priorities include ensuring South Australia has exemplary workforce planning and development practices; To develop the skills and capability of the state’s workforce strong industry partnerships; increased participation in and to maximise the opportunities for all South Australians to learning and work; a state with high quality and excellence engage in work. in tertiary education and training; supporting the state’s environmental sustainability through the development of Our actions to achieve this mission include: skills and technology; supporting world competitive research - supporting the Training and Skills Commission and uptake of new technologies and innovation; all with a (TaSC) in providing strategic advice and continued emphasis on quality and high performance. recommendations to the government on priorities and actions to increase the skills base of the Supporting the South Australian government’s agenda in workforce areas such as Information and Communication Technology (ICT) infrastructure, and the rollout of the National - working with industry, employers, business and Broadband Network (NBN) in identified regions of the state across government to develop the highly skilled is a continuing priority of DFEEST. workforce needed by current and emerging industries In preparation for the ongoing implementation of Skills for - building on our past successes to propel the state All from 2012, the process for identifying and developing its forward with an education and training system that strategic direction was a major priority throughout 2011. is more responsive to industry demands Skills for All, the department’s strategic direction for VET, will position the sector to respond quickly and flexibly to the skill - exploiting opportunities which put South Australia needs of industry and individuals. This includes ensuring that at the national forefront of research and TAFE SA has appropriate governance and funding technology, and innovation development arrangements in place so that it is well prepared for changes - creating more opportunities for Aboriginal people, to the way in which VET is delivered in South Australia. young people, people with disabilities and older people to participate in the workforce and in their communities. Page 18
  • 19. ABOUT THE DEPARTMENT OUR VALUES DFEEST is striving to become a high-performance learning Openness in decision making by: organisation which attracts, develops and retains a highly - providing reasons for our decisions talented workforce. The department will only achieve this through a strong commitment to our people and core - restricting information only in the public interest values. We will demonstrate this through: and preservation of personal privacy - resolving conflicts Respect for: - being transparent. - the values, beliefs, customs and cultures of individuals and our community Striving for excellence in: - others’ rights, responsibilities and professionalism. - the efficient and effective use of public resources Responsiveness in: - environmental sustainability - providing timely and caring services - embedding equality of access and opportunity - generating innovative and creative - treating people fairly shared solutions - standards of service. - embracing change that improves our effectiveness and efficiency Courage in: - recognising and celebrating effort and achievement. - challenging and being challenged - taking risks - doing things in different ways - taking responsibility for mistakes and learning from them - enforcing our code of conduct. The key priorities for the Department of Further Education, Employment, Science and Technology in 2011 centred on the department’s Strategic Plan 2010-2014 and directly reflected the vision, mission and values of South Australia’s Strategic Kristal West - Plan targets. Aboriginal and Torres Strait Islander Student of the Year 2011 South Australian Training Awards Page 19
  • 20. 2.2 Our Structure PRODUCTIVITY In order to successfully respond to the objectives of One of the focuses for Skills for All is the need for industry to Skills for All, and to strengthen capacity in science, research increase its productivity through co-investment in training and technology, the structure within the department and workforce development. This is ideally achieved required transformation. through a renewed partnership with education providers, industry, unions, the community and individuals. The organisational restructure was fundamentally about refocusing the department to deliver on the new policy The application of science, research, innovation and digital direction and approach in Skills for All and to deliver on the technologies will also be critical determinants of future Minister’s agenda for advancing science, technology, productivity and growth. engineering and mathematics (STEM) skills as well as for science, research and technology. The following directorates are grouped under the Productivity stream: The realignment of activities also provided an opportunity to achieve administrative efficiencies, minimise duplication, - Traineeship and Apprenticeship Services improve systems and processes and, where possible, - Industry Skills Development economies of scale in areas such as contract management - Digital Economy and Technology and administration to achieve significant budget savings. - Quality, Tertiary Education, Science and Research Skills for All is making significant changes to South (QTESR) (specifically STEM and science Australia’s VET system, and TAFE SA, the state’s public and research). training provider is changing too. Skills for All gives TAFE SA greater autonomy along with increased capacity to respond to changing market needs. PARTICIPATION With TAFE SA having greater autonomy through the Office of TAFE SA, and in the future as a statutory authority, there Skills for All proposes fundamental changes to the way was a need to reconfigure DFEEST Corporate, both in training is accessed. A new directorate, Skills SA, was terms of its relationship with TAFE SA as well as in terms of formed to deliver on Skills for All reforms. Skills SA has a working across the training system, with all education dedicated team of staff to ensure stakeholders have access sectors, industry and employers. to high-quality consumer information on careers and training options. The focus initially is on provision of better The organisational restructure, and the corresponding information to allow a demand-driven model to function changes in the way that DFEEST operates, was designed to and then investment in systems to administer and allocate ensure that the department could deliver on Skills for All funding based on student demand and industry needs. objectives and requirements. Initial structural changes were made from 1 July 2011. The department has a focus on increasing the participation of South Australians in learning, training and work, in The DFEEST Corporate structure has been developed particular people experiencing barriers and disadvantage in around three themes which inform functional groupings: the labour market. - Productivity Directorates under the Participation stream include: - Participation - QTESR (specifically quality of training providers - Policy and Corporate Support. through contracting and support for professional development) - Skills SA - Participation and Equity. Page 20
  • 21. ABOUT THE DEPARTMENT POLICY AND CORPORATE SUPPORT Strategic Policy, Resources and Corporate Services Corporate Communications and Finance Skills for All will require changes to the Marketing The key objective of the Strategic tools, resources and infrastructure Corporate Communications and Policy, Resources and Finance area is required to support the new student- Marketing is responsible for managing to ensure highest quality business, centred demand-driven training the communications and marketing economic and labour market analysis system. This will require enhanced needs of DFEEST and for providing to support prompt and informed information management systems strategic media and communications resource allocation by the Chief configured to new funding models. advice to the Chief Executive and the Executive and DFEEST executives, With new systems comes an Minister. thereby focusing alignment between opportunity to review and consolidate DFEEST programs and pursuit of contract management and The role includes responding to strategic targets (both for DFEEST administrative functions. Corporate requests from the media, and initiating and SASP). Services had previously undergone a contact with the media to announce major review to develop a preferred and promote initiatives of DFEEST and Strategic policy, review and evaluation structure that will provide the optimal TAFESA. It also includes providing are brought together in a single systems and arrangements to deliver advice on the development and use directorate to provide strong on the Skills for All reforms and of social media, monitoring trends in integration between policy and achieve efficiencies. communications and marketing, and evaluation, and some economies of managing and marketing events such scale. Individual directorates are For more information about as the South Australian Training responsible for operational policy, Corporate Governance, please refer to Awards and the South Australian operational review and evaluation as page 87. Science Excellence Awards. it relates to implementation. Page 21
  • 22. 2.3 South Australia’s Strategic Plan South Australia’s Strategic Plan (SASP) outlines a medium to long-term course for the whole of South Australia, and sets out targets under interrelated objectives. At the start of 2011, DFEEST was the lead agency responsible for 14 targets, under the objectives: growing prosperity; fostering creativity and innovation; and expanding opportunity. OBJECTIVE – GROWING PROSPERITY T1.10 Jobs: Better the Australian average employment T4.10 Australian Government resources: Secure growth rate by 2014. (Now target T47). Australian Government research and development resources to 10 percent above T1.11 Unemployment: Maintain equal or lower than South Australia’s per capita share by 2010 the Australian average through to 2014. and increase this share to 25 percent by (Now target T49). 2014, for both public and private spheres. T1.12 Employment participation: Increase the T4.11 Business expenditure: Increase business employment to population ratio, standardised expenditure on research and development to for age differences, to the Australian average. 1.5 percent of GSP in 2010 and increase to 1.9 percent by 2014. (Now target T98). T1.26 Aboriginal unemployment: Reduce the gap between Aboriginal and non-Aboriginal unemployment rates each year. (Now target T51). OBJECTIVE – EXPANDING OPPORTUNITY T1.16 Share of overseas students: Double South Australia’s share of overseas students by 2014. (Now target T90). T6.15 Learning or earning: By 2010, increase the number of 15-19 year olds engaged full-time in school, work or further education/training OBJECTIVE – FOSTERING CREATIVITY AND INNOVATION (or combination thereof) to 90 percent. (Now target T54). T4.6 Commercialisation of research: Increase gross revenues received by South Australian-based T6.19 Non-school qualifications: By 2014, equal or research institutions from licences, options, better the national average for the royalty agreements, assignments, licensed proportion of the labour force with technology and patents by 2010. non-school qualifications. (Now target T95). (Now target T91). T6.20 Higher education: Increase South Australia’s T4.8 Broadband usage: Broadband usage to proportion of higher education students to exceed the Australian national average by 7.5 percent of the national total by 2014. 2010, and be maintained thereafter. (Now target T93). (Now target T57). T6.21 VET participation: Exceed the national T4.9 Public expenditure: By 2010, public average for VET participation by 2010. expenditure on research and development as a proportion of GSP, to match or exceed average investment compared to other Australian states. (Now target T96). Page 22
  • 23. ABOUT THE DEPARTMENT RELAUNCH OF THE SASP The 2011 update of the SASP included 100 targets restructured to reflect the visions shared by all South Australians across six priority areas of community, prosperity, environment, health, education and ideas. Since November 2011, DFEEST has had lead responsibility for 17 of the 100 targets detailed in the Plan in the areas of prosperity, education and ideas. While many of the department’s targets have been amended, five new targets have been assigned: T48 Ageing workforce participation: Increase the proportion of older South Australians who are engaged in the workforce by 10 percentage points by 2020. T50 People with disability: Increase by 10 percent the number of people with a disability employed in South Australia by 2020. T55 Apprentices: Increase the number of apprentice completions in trade occupations by 20 percent by 2020. T58 Online business: Increase the proportion of businesses that receive orders online from 24 percent to 40 percent by 2014 and continue growth each year to 2020. T92 Science, technology, engineering and mathematics qualifications: Increase the number of domestic students completing undergraduate qualifications in specified science, technology, engineering and mathematics fields of education by 15 percentage points to 3 600 students per annum by 2020. Page 23
  • 24. 2.4 Our Five Year Strategic Plan 2010-14 The department’s Five Year Strategic Plan 2010-14, released in May 2010, provides the strategic direction for the department. The plan maps out seven clear goals that link to SASP targets, and which focus on: 1. EXEMPLARY WORKFORCE PLANNING AND 3. HIGH LEVELS OF PARTICIPATION AND ACHIEVEMENT DEVELOPMENT IN LEARNING AND WORK Our future workforce will be built through a world-class Investing in education, skills and training that leads to system of workforce planning and development based on secure, well-paid jobs is essential to the state’s future understanding and responding to both industry and prosperity through increased productivity, workforce individual demand. participation and social inclusion. Links to SASP Targets T1.10, T1.11, T1.12, T1.26, T6.15, Links to SASP Targets T1.16, T6.15, T6.19, T6.20 and T6.21. T6.19, T6.20 and T6.21. 4. EXCELLENCE IN TERTIARY EDUCATION AND TRAINING 2. STRONG INDUSTRY PARTNERSHIPS Building the capability, quality and capacity of the VET and Strong partnerships ensure employers have people with higher education systems to meet the demands of the right skills at the right time to increase productivity in a individuals and of industry to address South Australia’s rapidly changing and higher skilled economy. future labour supply requirements. Links to SASP Targets T1.10, T1.11, T1.12, T1.26, T4.6, T4.8, Links to SASP Targets T1.10, T6.15, T6.16, T6.19, T6.20 T4.9, T4.10, T4.11, T6.15, T6.19, T6.20 and T6.21. and T6.21. Page 24
  • 25. ABOUT THE DEPARTMENT 5. WORLD COMPETITIVE RESEARCH, TECHNOLOGY AND 7. DFEEST IS A HIGH-PERFORMANCE ORGANISATION INNOVATION DFEEST is a highly skilled organisation that provides responsive, effective and efficient services to industry, small The state’s prosperity, economic growth, environmental and medium enterprises, individuals, the community and sustainability and social wellbeing are underpinned by the the government. discovery and application of knowledge to create new and better products, and smarter processes and systems. Links to SASP Targets T1.7, T1.8, T1.9, T2.7, T2.11, T2.12, T3.13 and T4.8. Links to SASP Targets T4.6, T4.8, T4.9, T4.10 and T4.11. 6. SKILLS AND TECHNOLOGY FOR THE STATE’S ENVIRONMENTAL SUSTAINABILITY The long-term economic prosperity of South Australia is inextricably connected to environmental sustainability, investments in research and technological innovations and in building the skills for sustainable development; these things are essential to secure business and employment opportunities from innovative green industries and services. Links to SASP Targets T3.7, T4.6, T4.7, T4.9, T4.10 and T4.11. Page 25
  • 26. Joshua Konc - Apprentice of the Year 2011 South Australian Training Awards Page 26
  • 27. SECTION THREE OUR PERFORMANCE Page 27
  • 28. 3.1 Workforce Planning DFEEST Strategic Plan Goal 1 DFEEST continued to refine workforce modelling in Skills for Jobs conjunction with the TaSC as follows: In early December 2011 the TaSC released its annual - supported targeted industries to develop update of the five-year plan for skills and workforce workforce plans development, Skills for Jobs. The plan showed that job openings over the period 2009-10 to 2014-15 will total - facilitated the development and launch of the approximately 163 000, comprising of 69 000 new jobs Resources Industry Workforce Action Plan in due to economic growth and 94 000 due to replacement conjunction with Resources and Energy of those leaving the workforce. Skills Australia - supported the early childhood development The total demand for qualifications over this period is workforce through an analysis of their workforce estimated to reach 299 000 - 95 000 of which are at the requirements, and informed the State Migration Bachelor degree or higher; 51 000 at the Plan through analysis and modelling of Advanced Diploma/Diploma level; 44 000 at the Certificate relevant data. IV level and 70 000 at the Certificate III level. However, more and better job opportunities are vital if The plan was again developed following extensive people are to lead fulfilling, independent lives and generate consultation with industry and regional stakeholders, and future opportunities. Being employed affects income, living includes a detailed analysis on the demand for standards, welfare dependency, social inclusion and social qualifications associated with specialist occupations. The connectedness, and through them, social and economic plan identifies 87 specialist occupations in South Australia, wellbeing, for both individuals and their family members 2. around one-quarter of all occupations in the state. The skills for these occupations are highly specialised and often While strong jobs growth is a sign of a strong and require extended learning over several years. TaSC’s prosperous economy, the quality of available jobs is analysis shows that 33 of these specialist occupations are increasingly important. Higher skilled jobs provide higher likely to have insufficient supply of qualifications over the incomes and greater security for the people who five-year period. This information will be used by DFEEST in hold them. devising its eligible qualifications list and caps and incentives regime under Skills for All reforms. DFEEST also continued to work with a number of industries concerning their workforce planning and development The 2011 plan also highlighted the participation challenge needs. During the year, DFEEST supported the workforce facing South Australia and urged the government to planning activities of a number of industries, including address this challenge through targeting its Skills for All transport and logistics, telecommunications, early investment in areas such as foundation skills, adult childhood, defence and mining industries. community education, and wrap-around services for those who face barriers to training and work. DFEEST continued to coordinate and facilitate joint activities with the network of industry skills boards which provided opportunities to work through policy issues with industries. As part of Skills for All, employers will be able to access government-endorsed, independent workforce development advisors to help identify workforce development needs and broker relevant training and support. 2 ABS 2010, Year Book Australia, 2009-10, cat. no. 1301.0, ABS, Canberra cited in ABS 4125.0 - Gender Indicators, Australia, July 2011 Page 28
  • 29. OUR PERFORMANCE Plans for 2012 As the government transfers its regulatory powers over to In 2012 the TaSC will continue to hold regional visits ASQA in VET and Tertiary Education Quality and Standards following its successful visits to Whyalla and the Riverland Agency (TEQSA) in higher education in 2012 the TaSC will during 2011. During 2012 the TaSC will also advise the continue to advise the Minister on the extent to which Minister on how the state can maximise employment Skills for All produces quality vocational outcomes. The TaSC participation from the mining expansion, particularly for will also encourage industry to embrace Skills for All and regional communities. partner with government to invest in workforce planning and training. 15 Percent Workforce Participation in Government Construction Procurement From 1 January 2011, government construction contracts require the contractor to ensure that 15 percent of the onsite labour hours on major government building and civil infrastructure projects are undertaken by apprentices, trainees, Aboriginal people and local people who have barriers to employment. DFEEST is working with contractors to provide assistance to meet compliance obligations through measures such as South Australia Works, Skills in the Workplace and Indigenous programs. Projects signed in 2011, and that fall within scope, include DFEEST’s Sustainable Industries Education Centre (SIEC) and the Adelaide Oval Redevelopment. Other projects that were signed prior to 1 January 2011, such as the Seaford Rail Extension and the South Road SuperWay have participation targets built into their contracts. DFEEST’s South Australia Works regional coordinators are working with these contracts to identify training and employment services that will assist them to meet their targets. Women Influencing Defence and Resources Industry project DFEEST collaborated with the defence and resources sectors to foster a community of practice with over 150 women. The Women Influencing Defence and Resources Industry project provided programs aimed at supporting the attraction and retention of female employees in the two industry sectors. Participants attended professional development in leadership and mentoring and were provided with networking opportunities. Page 29
  • 30. Employment Growth The current annual employment growth rate at December 2011 was 0.6 percent in South Australia and 0.1 percent at the national level. At the same time, South Australia’s labour force participation rate was 63.3 percent. Figure 1: Trend total employment growth Source: Australian Bureau of Statistics (ABS) Cat No 6202.0 Figure 2: Labour force participation 66% 65% 64% 63% 63.2% 62% Dec 2011 Projected 61% (Target 65.4 at Jan 2012 ) Trend (Jan 2001 - Dec 2011) 60% 59% 58% Jan-01 Jan-02 Jan-03 Jan-04 Jan-05 Jan-06 Jan-07 Jan-08 Jan-09 Jan-10 Jan-11 Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Source: ABS Cat No 6202.0 Page 30
  • 31. OUR PERFORMANCE Young people full time in school, work or further education/training In November 2011, 85.5 percent of young people aged 15 to 19 in South Australia were engaged full time in either study or employment, or a combination of both. This compares to 84.8 percent at the national level. Figure 3: Youth (15-19 years) learning or earning engagement ratio Source: ABS Cat No 6202.0 Unemployment rates by level of educational attainment In 2006, people with qualifications of Certificate III and above experienced unemployment rates considerably lower than those without higher level qualifications. Figure 4: Unemployment rate census 2006 Source: ABS Population Census 2006 Page 31
  • 32. 3.2 Engagement with Industry DFEEST Strategic Plan Goals1, 2 and 3 APPRENTICES AND TRAINEES The traineeship and apprenticeship system is an area in which the department directly engages with industry to develop and maintain South Australia’s skilled workforce. DFEEST is responsible for the regulation of South Australia’s traineeship and apprenticeship system, under delegation from the Training and Skills Commission, and for the provision of subsidies to support the training of trainees and apprentices. Trainee and apprentice activity Traineeship and Apprenticeship Information Service In 2011, more South Australians participated in the The department operates an information service to provide traineeship and apprenticeship system than ever before, advice and information on the traineeship and with an increase in both the number of commencements apprenticeship system to trainees, apprentices, their and completions. The number of early completions employers and the general public. In 2011, the information also increased. service responded to 27 341 phone calls – an average of 525 calls per week. This represents a 5.5 percent increase in - At 30 June 2011, there were an estimated 34 400 trainees and apprentices in training, a 3.9 percent calls from 2010. increase on the previous year’s figure (see Figure 5) Employer Registrations and Employer Visits - In 2010-11, there were an estimated 23 200 traineeship and apprenticeship commencements, The Training and Skills Development Act 2008 requires a 4.5 percent increase on the previous year’s employers to register prior to employing and training figure (see Figure 5) trainees and apprentices. In 2011, 2294 new employers were registered to take on trainees and apprentices. A total - An estimated total of 12 400 trainees and of 16 032 employers were registered in South Australia at apprentices completed their training in the twelve 31 December 2011. months to 30 June 2011, a 4.2 percent increase on the previous year’s figure (see Figure 5) The department works closely with employers and their - The number of existing worker commencements trainees and apprentices and conducted over 4000 and newly commencing workers both increased employer visits in 2011. in 2010-11 (see Figure 6). - The number of early completions experienced a minor increase of 0.4 percent in 2011. Page 32
  • 33. OUR PERFORMANCE Figure 5: Trainee and apprentice activity, five years ending 30 June 2011 4 40000 35000 30000 25000 20000 In-Training 15000 Commencements Completions 10000 5000 0 2007 2008 2009 2010 2011 Year Figure 6: Existing worker trainee and apprentice commencements compared to newly commencing workers, five years ending 30 June 2011 4 4 Data for Figures 8 and 9 are sourced from the NCVER Australian VET statistics – Apprentices and trainees June quarter (2011) report. Data for 2011 and in training data for 2010 are estimates. The NCVER may revise these figures in the fu- ture. In training data is provided at 30 June annually; commencement and completion data are provided from the 12 months ending 30 June of each year. Page 33
  • 34. User Choice Training Subsidies E-Training Plans The department is responsible for the provision of User Registered Training Providers are now able to lodge Choice training subsidies to both public and private training apprenticeship and traineeship training plans online. Online organisations, to support trainees and apprentices with the lodgement has reduced red tape and improved the quality cost of formal training. The User Choice policy has of the information available to the department. historically supported all trade qualifications, a range of traineeships at Certificate II and III Australian Qualifications Apprenticeship Nominal Terms Framework (AQF) levels and a small number of higher level traineeship qualifications. As part of the South Australian DFEEST prepared a consultation paper for the TaSC that government’s election promise to support an additional was used to consult key industry stakeholders about the 100 000 training places over six years and the Skills for All appropriateness of current nominal terms for twelve trade reform, User Choice funding was extended to all existing apprenticeships. The chosen trades have an early worker trainees undertaking Certificate III qualifications in completion rate of 40 percent or more for all completions September 2011. This was followed by the extension of over the period January 2007 to June 2010. The trades training subsidies to new and existing worker trainees who concerned were Bread Baker and Pastry Cook, Butcher, commenced a Training Contract from 7 December 2011 in Cook, Automotive Parts Interpreting (Specialist), Engineering most AQF levels II to VI qualifications. Tradesperson (Fabrication) and (Mechanical), Bricklaying, Carpentry and/or Joinery, Painting and Decorating, Tiling In 2010, 160 registered training organisations (consisting of (Wall and Floor), Hairdressing and Printing Machining. All TAFE SA and privately owned providers) received funding have a nominal term of four years, except for Automotive under a User Choice agreement. A total of $42 million in Parts Interpreting (Specialist), which has a three-year term. contestable funding was provided by the department The TaSC will consider industry feedback in early 2012. during the year to support almost 22 000 trainees. As illustrated in figures 7 and 8, funding for apprentices Institution-based Trade Training Survey and Paper represented 56 percent of student numbers and 70 percent In 2011, DFEEST conducted a survey of institution-based of expenditure, while funding for traineeships represented trade training learners across the state, and included the 44 percent of student numbers and 30 percent of results in an information paper on institutional pathways to expenditure. In general, apprenticeship training is more trade qualifications, prepared for the TaSC. The paper is expensive than traineeship training due to higher intended to assist the TaSC to develop a policy position on infrastructure costs and smaller class sizes. institution-based trade training in South Australia. Supervisor’s Guide Figure 7: Student numbers In 2011, DFEEST launched a comprehensive information package for supervisors of trainees and apprentices. The package consists of a booklet and DVD designed to support supervisors in their day-to-day management, and enable them to work more productively with trainees and apprentices. The Supervisor’s Guide emphasises the need to provide pastoral support and mentoring, which research indicates is vital to the retention of trainees and apprentices, and their completion of traineeships and apprenticeships. A copy of the Supervisor’s Guide was sent to approximately 16 500 registered employers, with additional copies sent to Industry Skills Boards and Australian Apprenticeships Figure 8: Funding ($ million) Centres. The Supervisor’s Guide has also been uploaded onto the Skills for All website, with hard copies available from the department on request. Page 34
  • 35. OUR PERFORMANCE Plans for 2012 Harmonisation Phoenix In 2011, states and territories agreed, in principle, to the Phoenix, a web-based system assisting in the management harmonisation of training laws and administrative processes of Training Contracts, is expected to be delivered during for traineeships and apprenticeships by 30 June 2014. The 2012-13. This system enables training providers, employers, department has commenced work with other jurisdictions apprentices and trainees to view and manage their own to complete Stage 1 of the implementation plan by information online. 30 June 2012. The Commonwealth government has announced the devolvement of the management of Australian Apprenticeship Support Services to the states and Employer Recognition Program territories in 2014, conditional upon the achievement In 2012 the department will implement an employer of harmonisation. recognition program as part of the Skills for All reforms. The program will encourage and reward employers with an outstanding commitment to training and workforce Mentoring Apprentices and Trainees development, including apprenticeships. Research indicates that the provision of mentoring and pastoral care significantly affects the chances of an apprentice or trainee completing their qualification. DFEEST will work with industry and employers to develop a range of mentoring initiatives targeting disadvantaged groups, as well as apprentices and trainees training in skills shortage areas. Page 35
  • 36. UPSKILLING EXISTING WORKERS Jobs Strategy Projects Environmental Sustainability As part of its Jobs Strategy, the South Australian As part of the government’s 100 000 Jobs Strategy, government, in partnership with the Commonwealth, has $500 000 has been allocated to sustainable industries committed to creating 100 000 training places over six experiencing rapid growth to provide training in part years from 2010-11, and upskilling existing workers to meet qualifications for existing workers. This includes $200 000 changing workforce needs is a key part of that strategy. for Grid Connect training for solar panel installations with over 185 electricians undertaking the training. A sum of New industries and emerging skill demand sectors have $150 000 will assist Suzlon Energy Australia to devise wind driven the allocation of the additional training places to turbine maintenance training to support their current ensure that South Australia has the right education and workforce and $150 000 has been allocated to the Berri training system. Barmera Council to train staff in the installation of a The department has funded a total of 14 specific projects subsurface irrigation system across 52 hectares of council supporting 1018 people to gain training in a variety of parks and gardens. industry sectors. Productivity Places Program for Existing Workers Plans for 2012 The PPP is a Commonwealth government initiative to Skills in the Workplace is Skills for All’s approach to tailored deliver $156 million of training for existing workers and job training and workforce development responses for seekers in areas of high skills demand. industry. Skills shortages in key industry sectors and In 2011, DFEEST allocated around $44.8 million of PPP companies in the supply chains for critical projects and funding toward almost 12 500 existing worker infrastructure investments will be targeted with training qualifications. Furthermore, from 1 July 2011 an additional subsidies, with small to medium-sized enterprises a $4.2 million of PPP funding supported additional User particular focus. Depending on the size of their workforce, Choice existing worker traineeship positions under businesses will be eligible for up to 90 percent of their Contracts of Training. These PPP-funded trainees are training costs towards qualifications, and skill sets, at undertaking higher level qualifications (Certificate IV and Certificate IV and above to support their employees. Both above) where User Choice funding would not otherwise complete qualifications and tailored combinations of units be available. of competency will be funded. Program design and early implementation was completed by the end of Industry Partnership Program December 2011. The Industry Partnership Program concluded as an individual program in July 2011; however it has been absorbed into the Skills in the Workplace program. The program worked closely with industry sectors to develop a workforce that has the right skills, in the right place and at the right time by creating employment and training opportunities that are industry-led and demand-driven. Skills in the Workplace Projects developed under the Industry Partnership Program will fund training brokered and managed workforce development programs critically required by that recruited, inducted, trained and retained industry for more than underemployed and/or unemployed people in South Australia. 2000 SA workers. Successful proposals, demonstrating matched funding from industry, were funded on a contractual basis. Page 36
  • 37. OUR PERFORMANCE ASSISTANCE FOR RETRENCHED WORKERS DFEEST supported 194 workers through the Retrenched As at 30 November 2011: Workers Program who were retrenched from Bridgestone - 163 workers had registered to access services and Kimberly-Clark Australia during 2011. - 103 accessed or are accessing training support DFEEST is managing the Labour Market Adjustment - 32 workers who accessed training achieved full program, utilising expertise in the Limestone Coast Career AQF qualifications Development Centre and the National Industry Skills Council, Forestworks. - 60 individuals gained employment. Services include: - skill recognition and career planning - job search assistance - referral for skills and vocational training, as well as licences and tickets which are fully funded under the program - employment brokerage. Page 37
  • 38. TAFE SA - INDUSTRY PARTNERSHIPS TAFE SA acknowledges the important contribution industry In 2011, TAFE SA also developed and maintained has in assisting TAFE SA to construct and deliver VET that is relationships with: current and relevant, to develop and maintain a highly - Woolworths and Service Skills SA, with the first ten skilled workforce. Our partnerships with employers are Diploma of Retail Management PPP essential to our success. participants graduating - the Adelaide Health Service Registered Training OneSteel Whyalla Steelworks Organisation and the Department of Health, for the upskilling of weekly paid workers in the Certificate III Over many years TAFE SA has developed a close strategic and IV qualifications in health relationship with the OneSteel Whyalla Steelworks. This partnership has produced many industry-leading VET - the Repatriation General Hospital, Flinders Medical programs and helped to develop OneSteel’s workforce. The Centre and the Calvary Health Care Group, with ‘Critical Safety Training Centre’, located at Whyalla, is a successful Productivity Places Program existing formal partnership with OneSteel who train all of their staff worker funding for the Certificate III, IV, Diploma in the facility using joint resources and staff. Another and Advanced Diploma. partnership initiative with OneSteel is the development of a ‘Technician Certificate’, a tailored trade certificate not only providing a customised solution, but supporting the Regional Development government’s national agenda for higher level qualifications. The delivery of the innovative Smart E-Skills program used existing relationships with Regional Development Australia (RDA) board across the state and built further relationships South Australian Wine Industry with organisations such as Women in Business and The South Australian wine industry is a major contributor to Regional Development in the South East of the state. The the state’s economy in export and tourism earnings. program was jointly marketed and provided opportunities TAFE SA has worked in close partnership with the industry for small to medium-sized enterprises across all industry over many years, developing a noteworthy client list sectors to develop skills in the use of the internet. The including: Yalumba, Constellation Wines, Pernod Ricard, program was delivered through face-to-face workshops, Treasury Wine Estates, Peter Lehmann Wines, Vinpac one-to-one mentoring, and follow-up online services. Smart- International and Angove Family Winemakers; 95 percent of E-Skills was enthusiastically received by participants, resulting students enrolled in Certificate III or higher wine-related in the delivery of the program to 1174 enterprises across qualifications are working within the industry. Training the state. programs are customised to meet industry requirements and currently 39 percent of training is delivered within the workplace. Arts The TAFE SA Adelaide College of the Arts (AC Arts) has an active industry board which represents the arts sector. Industry Reference Groups Members, appointed by the Minister and Chair, participate TAFE SA established industry reference groups regionally to in industry reference panels based on their respective areas provide direct advice on industry skill needs (current and of knowledge. During 2011, AC Arts fostered new emerging) and the relevance and currency of training and partnership arrangements with the Australian Dance assessment processes. These groups include representatives Theatre, the State Theatre Company, Country Arts SA and from industry peak bodies, private registered training the Hill Smith Gallery. One key outcome was the organisations, Job Services Australia providers, not-for-profit opportunity for TAFE SA students to partner with the organisations and small to medium-sized enterprises. Advice Australian Dance Theatre for the performance from these groups provides valuable business intelligence of ‘Worldhood’. that enhances existing quality assurance strategies and ensures informed decision-making processes. Page 38
  • 39. OUR PERFORMANCE Engineering and Automotive Industries Hair and Beauty TAFE SA collaborated with Clipsal to produce a progressive The Limestone Coast Hair and Beauty Competition, electrical engineering program, teaching its apprentices to organised by TAFE SA and in its 18th year, is another use the latest C-Bus Technology. C-Bus is Australia’s market- example of long-standing and successful industry leading energy management system for industrial projects engagement. Each year the competition grows in and residential homes. The TAFE SA School of Electrical participation and audience, attracting an average of 100 Engineering Certificate III curriculum included a C-Bus competitors and an audience of 800. The cost of staging the course for the first time, with the program completed by 56 event is fully covered by sponsors and entrance fees, and apprentices as an elective unit of competency as part of the any profit is used to support students to attend the National students’ off-the-job training. Hair and Beauty Expos. TAFE SA Automotive training introduced the latest Over 20 TAFE SA Hair and Beauty lecturers and students technology and state-of-the-art equipment thanks to Toyota from metropolitan and regional campuses worked Motor Corporation Australia and Kawasaki Australia, who backstage, creating the hair and make-up looks for five of generously donated vehicles to the value of over $100 000. the Adelaide Fashion Festival parades. During the festival, Two top-of-the-range vehicles, a Land Cruiser Prado Kakadu the TAFE SA Fashion program also presented three parades. and the popular Toyota Corolla Ascent, will give Certificate II Sponsored by Attitude Magazine, the parades showcased to Diploma in Automotive Retail Services and Repair the final year Advanced Diploma of Fashion Design and students access to new electrical engine technology and Technology students’ graduation collection. electronic aids. A Kawasaki ER60 motorcycle that uses the latest fuel-injected engine management system, ABS braking system and cassette-type transmission was also donated. Defence TAFE SA welcomed new families of the Australian Defence Force to South Australia at the Defence Community Organisation Welcome Expo, as part of a major relocation of the 7RAR Battalion from Darwin to Adelaide. The expo attracted over 1000 Australian Defence Force members and their families. Over the past two years, TAFE SA has worked with the Australian Submarine Corporation and Air Warfare Destroyer Alliance to establish a pre-employment welder evaluation program. The innovative program was developed to identify specific skill gaps in students, and then conducted targeted training to equip welders with the skills needed to gain employment in the defence industry. Design During December 2011, TAFE SA Visual Merchandising staff and students spent a week at Myer City to assist in the set-up of Christmas displays within the store. This exercise involved not only installing the décor, but also creating merchandising gift stories throughout a range of departments. The store was later judged the ‘best presented Celebrity hairdresser and make-up artist Myer store nationally’. Dale Dorning led TAFE SA’s Hair and Beauty session styling team at the 2011 Adelaide Fashion Festival. Page 39
  • 40. 3.3 Providing Opportunities for All DFEEST Strategic Plan Goal 3 SOUTH AUSTRALIA WORKS South Australia Works - Working Regions Program engaged Plans for 2012 and supported people who faced barriers to learning, During the 2011-12 financial year, DFEEST will invest training and work by delivering flexible and responsive $6.4 million to implement South Australia Works Action initiatives tailored to the specific needs of individuals, Plans across the whole of the state. Over 10 200 people will communities, regions, industries and employers. participate in SA Works regional projects. Of these, over Career development services provided through the 5650 will participate in employment programs with over department’s regional program supported and assisted 2940 gaining a job, and 4550 will progress along pathways individuals to make informed choices about education, to employment, including learning, training and skills training and work, and facilitated planned pathways and development. Projects will provide opportunities for people successful transitions to learning and work. to access training and a combination of case management, In 2010-11, DFEEST, through regional projects, provided mentoring and post-employment support while gaining over 7600 learning, skills development training and work valuable work experience, and benefitting from employers’ opportunities to people facing difficulty entering the commitments to provide jobs. workforce, with over 3800 people gaining employment. Regional strategic planning, strengthened by the development of evidence-based three-year Strategic Plans, provided a robust response to the labour force needs of local labour markets. Over 800 people, including representatives from industry, communities and government, attended stakeholder forums to identify priority areas which increased participation in learning, training and work. In addition, DFEEST, in conjunction with Commonwealth Department of Education, Employment and Workplace Relations (DEEWR), facilitated a Regions Forum attended by over 120 regional partners and stakeholders to align Commonwealth, state and local/regional efforts on training and workforce participation. DFEEST’s regional coordinators worked with the South Australia Works networks to respond to each region’s unique learning, training and employment challenges. The networks bring together the three tiers of government, employers, industry, education and training providers, the non-government sector and community organisations, enabling decision-making in local communities. The establishment of six Career Development Practitioner networks in the Barossa, Limestone Coast, Kangaroo Island, Riverland, Northern and Southern Adelaide has enhanced the existing 17 regional career development services. The services support and complement the locally tailored participation projects delivered in state government regions. Page 40