2. Working knowledge and experience in the design,
development and implementation of learning
solutions.
Experience providing strategic alignment
and direction supported with execution.
Experience managing, motivating teams.
Pragmatic understanding and experience within
business environments.
Visionary; Passionate; Servant Leader
4. Leadership Associate Customer Business
Effectiveness Satisfaction Satisfaction Results
Learning/Development and Performance improvement programs
should support the Dynamic Organization
6. Comprehensive-total solutions that address specific
needs and skill gaps identified as part of the
assessment process.
Organized-training structured based on adult learning
theory and sound instructional design.
Relevant-based on contemporary best practices and
practical real world concepts and programs.
Experiential-training sessions that include exercises,
role-plays, and activities that challenge and draw on the
experience of the participants.
8. Sub-par productivity
Mistakes
Dissatisfied customers
Time getting help from others
Manager’s time reviewing and correcting
Attrition
9. Define proficiency
Get Baseline
Harvest expert knowledge
Select the best method of delivery
Measure results in terms of time to
proficiency
10. Harvest Knowledge
Store Knowledge
Transfer Knowledge
Initial Learning Ongoing Learning
Desired
Increasing Expertise/Proficiency Results
11. Methodology for accelerating the
development of proficient performance
Reduce time to proficiency
12. Learn By Doing
◦ simulations
◦ cases
◦ real plays
Teachable Moments
◦ key information is available at decision point
◦ individuals are motivated to learn
◦ remember the information
◦ can immediately apply it to the job
13. Systematic set of experiences
◦ Simple to complex
◦ Building process
Integrate knowledge and skills
Educational networking
◦ community of learners
◦ enables discussion and reflection
◦ motivates through peer interaction
◦ builds relationships
14. Present Principles Self-directed e-learning
Strategies & Skills
•Instructor-led
Link Knowledge to web based
Business
•Classroom
Knowledge Application Training
• Applications
Workshops
Daily Disciplines • Success Action Plans
• On-going coaching
and Support
Success
15. Curriculum Technical Delivery Support
Platform
These elements work together to provide the success factors in the development, design and
implementation of learning solutions.
16. Bloom’s Taxonomy ADDIE Process
◦ Knowledge ◦ Analyze
◦ Comprehension ◦ Design
◦ Application ◦ Develop
◦ Analysis ◦ Implement
◦ Synthesis ◦ Evaluate
◦ Evaluation
Gagne’ Nine Events of Instruction
ARCS Model for Motivation
Constructivism
17. Synchronous Learning Process
Interactive/ Socialization
White Paper
Rapid Simulation
Exercises Development
Word Games
Instructor-Led Rapid Authoring Tools
20% 60%
20%
Scenario-based
Practice Simulations/
Problem Solving
PowerPoint .PDF
Classroom
Content Knowledge
*based on IBM learning model
18. Instructor-Led ---------------
750 hours to create simulation-based e-learning
Online, Self-Paced
221:1
Hours of development
per finished hour of instruction
On-line, E-learning
$ Return on Investment
Impact of rapid
development.
shorter breakeven
Break even point
$$ Development Cost
10 months
34:1
Hours of development
per finished hour of instruction
Instructor-Led
Example Only
$$ Reoccurring cost, over time
19. LMS
◦ Learning Management System
KMS
◦ Knowledge Management System
LCM
◦ Learning Content Management System
Virtual Environment
◦ Learning Experience
Notes de l'éditeur
In today’s changing and demanding business environment how a learning and development team functions and addresses business needs has changed as well.
Learning/development and performance improvement should support achieving the overall business objectives.
The overall learning objectives must be taken into account when determining the best solution to meet the demands of business today.
Business runners are looking for better performance, accomplished with less expense and expect a faster time to proficiency.
There are real cost associated with slow proficiency. By reducing the time to proficiency will result minimizing these cost.
These are steps that can be followed to reduce the time to proficiency
Here is the process and cycle associated with knowledge transfer in a way that helps to rapidly achieve expertise and proficiency.
The performance centered learning process is the best approach to achieve real gains in proficiency. A variety blended solutions is used to deliver and support the process.
Two well established approaches to instructional design.
Based on a model development by IBM a model should be established for what a “blended solution’ should look like.
Return on investment will vary depending the development cost and over what time that cost will reoccur overtime. On-line/technology based training can have a higher initial development cost but a lower reoccurring cost over time. Using rapid development tools and process can lower deve
These are additional tools that would be part of a comprehensive learning and development solution.