This document provides an overview and introduction to using Twitter. It discusses when Twitter should be used for purposes like customer service, promotions, broadcasts, and personal networking. It also outlines how to get started on Twitter by securing a username, uploading a profile, and writing an introductory tweet. The document describes how to search Twitter and save searches. It recommends ways to engage on Twitter, such as retweeting, starting conversations, following others, and sharing information.

1. Twitter 101 Mandi Bateson | April 2010

2. Mandi Bateson | April 2010 Twitter 101

3. Mandi Bateson | April 2010 Twitter 101

4. Mandi Bateson | April 2010 Twitter 101

7. Mandi Bateson | April 2010 Twitter 101

9. Mandi Bateson | April 2010 Twitter 101 Secure a username Upload a profile image (stylised logo, photo, hero pic) Write an introductory tweet (acknowledge if you’re in for a slow start Write a bio and link to a page with more information

10. Mandi Bateson | April 2010 Twitter 101 For multiple search terms, put quotations around exact phrases Search by location

11. Mandi Bateson | April 2010 Twitter 101 Enter search query and hit enter Save the search to your dashboard

12. Mandi Bateson | April 2010 Twitter 101 Retweet interesting and relevant information Start conversations Follow other accounts Share your information Have some fun!

13. Mandi Bateson | April 2010 Twitter 101 Visit us at daemongroupblog.com and follow us @daemondigital Mandi Bateson | Digital Planning Director | @mab397