RPO Market Study

1. Market Research
RPO
1

2. Why RPO?
Recruiting has become a high-stakes competition to foresee economic conditions and business projections, estimate critical talent gaps as
early as possible, and source the highest-quality talent available.
2
Reasons for difficulties recruiting staff
shortage
of skilled
recruiting staff
Salary
uncompetitive
Location
undesirable
Current
recruitment
process
87% 49% 30% 19%
Anticipated future growth
plan to increase
internal full-time
hires in the next
12 months
73%
plan to increase
contingent hires in
the next 12
months
57%
Given the competitive landscape for attracting
quality talent, we expect more companies to
outsource recruitment; however it’s evident
that many organizations still do not have a
strong understanding of the outsourcing
models available.
Only 26% currently
outsource recruitment
Only 46% are
familiar with RPO
More than half (58%) plan to
increase the use of
recruitment firms for new
hires in the next 12 months
sourcing,
screening,
testing
applicant and
recruitment
performance
tracking
reference
checking
vendor
management
on-boarding
86% 45% 43% 17% 16%
How companies intend to use an
outsourced recruitment firm

3. RPO Market
With an untapped potential of more than 6 Billion USD, APAC is the key destination for RPO providers
3
$4.7 bntotal size
OF THE RPO MARKET
RPO Market Size in 2016
2.1
1.1
1.4
0.18
0
0.5
1
1.5
2
2.5
North America EMEA APAC Latin America
$ Billion
North America Latin America EMEA APAC
6% 11% 21% 31%
Industry to watch
Market Growth
Travel Hospitality Logistics Media
Un-Tapped Potential in APAC
14%
2% 2% 4% 3%
Payroll BAO LSO RPO Multi-Process HRO
7-8
Billion USD
4-5
Billion USD
6-7
Billion USD
6-7
Billion USD
12-14
Billion USD

4. Companies that use RPO to fill roles 11 % 41%
Market today vs Market in the past
Beyond 2016, outsourcing market is projected to grow by several key dimensions including functions, services, and locations
4
2000 2005 2010 2015 2020
In the beginning.. Current State
• Transactional Service
• Lack of Talent
• High Volume
• Low Skilled
• Low level positions
• Hard to find talent
• Demand in skilled roles
• More value recognized from RPO
Vendors
• Low Volume/High Skilled roles
Developed Market Emerging Market
North America | South America | Australia India | China | Japan

5. Market Competition
As complexity of the talent management function grows, companies rely on outsourcing to fill gaps - particularly recruiting high-value
professionals.
5
Major Players Innovators
LeadersHigh Achievers
Abilitytodeliverimmediatebenefits
Ability to meet future client requirement

6. Deal Trends & Pricing
Hiring appears robust for the coming year, both for internal full-time labour as well as contingent hires.
6
Rarely Included (10-20 deals)
Very frequently Included (> 50 deals)
Frequently Included (30-50 deals)
Moderately Included (20-30 deals)
197
Multi-country RPO deals that
are currently active
RPO Deal Margins
15 % to 25%
20 % to 30%
25 % to 45%
1st year RPO
Business Deals
Recruiting Service:
Selective/Project RPO
Comprehensive
RPO
RPO price deal range
from *
$1212 to $1919
* To be validated

7. Challenges
Even in the face of economic recovery in many global markets, recruiting top talent remains a major concern; in particular, a shortage of
skilled labour continues to vex hiring managers.
7
Globalization , heightened
Competition and an excessively
mobile talent pool
Economic
Trends
Trust on Internal
Data Base
Demographic changes as baby
boomers of the 60’s are retiring,
inventor and creative geniuses are at
the verge of retiring
Talent Supply
Trends
Technological Evolution
and Constant Innovation
Emerging Markets
Fast pace of
time to hire

8. Forces driving change and increasing need for RPO
Developing strategic response and harnessing the power of innovation to support that response is both a strategic necessity and a
tremendous opportunity that should not be neglected.
8
Technological Change
Changing Workforce
Competitive Business
Environment
Changing Social Values
Regulation & Legislation
Tight vs Loose Labour Market
Ethnic and Corporate Social Responsibility
Terms and Conditions
Company ethos
Open Market
Information Bundle
Workplace rights
Free Market vs Trust
Web 4.0
Prescriptive Analytics
Cloud & Big Data
Automation
Changing Demographics
Ageing Population
Traditional vs Future Talent Pool
Women in the workforce
War for Talent
Soft skills and Innovation
Long Term Efficiency
Recruitment vs Retention

9. Drivers of Technology transformation in the RPO Industry
9
Built strong RPO solutions upon smart process analysis and design, to create a broad range of sourcing channels and provide
ease in validation assessment and selection methodologies.
59% 66% 73% 82%
59 % want
“Integrated Talent Management”
66 % want
“Cloud Based Solutions”
73 % want
“Integrated Data and Analytics”
82 % want
“Easier to use by Employee”
Application Tracking System Value Add Services Prescriptive Analytics
50% ~ 100%
50 % of all
companies use
ATS
Nearly all large
companies use
ATS
 Social Search
 Employee Referral
 Recruitment Marketing
 Candidate Relationship
Management
 Market Intelligence
Services
 Mobile Candidate
Marketing
 Video Interviewing
 Self-Service Scheduling
Tools
 Assessment
 Background Screening
REPORTING ANALYTICS DESCRIPTIVE ANALYTICS
50% 22%
PRESCRIPTIVE/PREDICTIVE ANALYTICS
16%

10. Demographic Information
Professional services , electronic technology and healthcare is in the top list of market, which is demographically dominated by USA and
Canada
10
1% 6%
3%
2%
3%
8%
5%
3%
10%
1%
4%
1%3%
20%
2%
3%
5%
1%
2%
17%
Automotive
Banking
Chemicals & Petroleum
Consumer Packaged Goods
Education
Electronics Technology
Financial Market
Government
Healthcare
Industrial Products
Insurance
Media & Entertainment
Pharmaceuticals
Professional Services
Retail
Telecommunications
Transportation & Logistics
Trade & Tourism
Utilities
Other
47%
29%
15%
9%
<1000 Employee 1001 - 10000
employee
10001 - 50000
employee
>50000 employee
72%
7%
4%
2%
1%
1%
1%
4%
3%
1%
2% United States
Canada
India
Australia
United Kingdom
Brazil
Malaysia
Other- Europe
Other- Asia
Other - Central/South America
Other
Market Share by Services Market Share by Employee Count
Market Share by Countries

11. Thankyou
11