Damian Dancer
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Personal Information
Entreprise/Lieu de travail
Brisbane, Australia Australia
Profession
Manager Workforce Planning & Resource Optimisation
Secteur d’activité
Finance / Banking / Insurance
À propos
A dedicated Customer Service/Call Centre Leader with experience in the aviation and government sectors and a proven record of leading and developing people through change. Sound Contact Centre acumen with demonstrated ability to analyse call drivers and performance to identify and implement opportunities to improve service delivery. An effective communicator with a strong reputation for employee and stakeholder engagement and employee development.
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