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Engineering Recruiting Today
Daniel Portillo, VP of Talent, Greylock Partners
Perspectives
Of an early-stage startup guy
       LinkedIn User #47,201
         Rypple Customer #1




                           Page 2
Talent
shortage
           Page 3
Fine Print
Job postings and organic
website     traffic    is   not
something I've focused on
over    the     years.    Some
companies rely heavily on
them for candidates. I don’t
judge if that's how you do
things. I prefer going out
and getting who we want. I
believe it’s impossible to
build a great company
another        other       way.
Disclosure: We're investors in
LinkedIn & Treehouse.
TRENDS
spray            &       pray           doesn’t
work
trend is operational & data driven
to find the fish, be strategic & leverage the web
pool is small, but new ways of growing it




                                                    Page 6
Recruiting is becoming
more operational…
                    Page 7
…& data driven




                 Page 8
100% (X)    Total Out reach
                       (Top of funnel)


                       Avg Response Rate:
          10% to 20%
                       10-20%
Basic
Metrics     0.7%
                       Intro to Offer Rate: 10-
              to
                       15:1
             2%
             0.3%
               to      Acceptance Rate:
              2%       40-100%

                                          Page 9
1,450    Greylock Talent Team
                   Outreach in Q1


           320
          (22%)    Response rate

Real
Example
           435
                   Total Introductions

            29
                   Intro to Offers
          (15:1)
            17
          (59%)    Acceptance Rate

                                     Page 10
Top of the funnel   Increase outreach
                             using
                             github, linkedin, etc.

            Response
              Rate           AB testing outreach

Levers
             Intro to
                             Debrief after interviews
              Offer
              Rate           to improve conversion


             Accepta
               nce
              Rate           Pre-closing


                                                Page 11
FINDING THE FISH
Don’t bring a knife to a gun-fight




                                     Page 13
Essential recruiting tools




                             Page 14
To recruit well & fast,
match intent to relevant ability




                                   Page 15
How to (scalably)
match intent & relevance




                           Page 16
Best sourcer: high relevant, high intent
    “Pull Sourcing”



                      Scraping
                      Spamming
Relevancy




                                 Agencies (do not scale well)




                                                                Job boards
                                                                “Push sourcing”

                      Intent
                                                                                  Page 17
Matching algorithm
                 It’s a data game

    Tags (relevancy)                         Behavior (intent)

Extracted tags from candidates &
                                                Matching
                                           Convert actions taken on
                                                 Whitetruffle
  companies profiles and other
                                         by companies & candidates to
       sources available.
                                        knowledge to improve matching.



                         Matching score
                                   Human validation


                       Match is released

                                                                         Page 18
GIT WITH THE
    TIMES
Page 20
Reading github profiles
    can be tricky




                          Page 21
Page 22
Dive into the implicit Web
                             Page 23
Explicit Professional Data

~500 chars   ~1k chars   ~10 chars




                                     Page 24
Implicit Data from the web
~250k chars   ~80k chars   ~100k chars




                                         Page 25
TalentBin’s 360 view
*




                     Extract professional activity
                        Analyze & surface skills
                       Aggregate all contact info

    * he’s happy because he never updates LinkedIn, but now, with TalentBin, you can find him!

                                                                                  Page 26
Page 27
Get…



       Page 28
Job Posting 2.0




                  Page 29
Grow
the pool
           © Random House


             Page 30
Education is being
        disrupted
Higher education is broken
with increasingly higher costs
for students and society at
larger. Education is no longer
a one-time event but a lifelong
experience. What is taught in
universities is a mismatch with
what                 employers
need, especially in technical
fields.




Sebastian Thrun
Udacity Founder. Google Fellow. Stanford
University Comp. Sci. Research Professor.
Autonomous Car Inventor. 50 Smartest
People in Tech (Fortune). Education disruptor.

                                                 Page 32
Page 33
Big breakthroughs happen
when what’s suddenly possible
meets     what’s  desperately
necessary. Higher education is
prohibitively expensive. But
web technologies now allow
100,000+ students to be
taught by one Stanford
professor.




Daphne Koller
Coursera Co-Founder. 3rd generation Ph.D.
Stanford University Professor. MacArthur
Fellowship winner. Education disruptor.




                                            Page 34
Page 35
Page 36
To Recap…
trend is operational & data driven
There are new amazing tools, but there are no shortcuts
We can help create bigger and better pools of talent




                                                       Page 37
Thank you
George!




            Page 38
Engineering Recruiting Today 2012-08-06-final

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Engineering Recruiting Today 2012-08-06-final

  • 1. Engineering Recruiting Today Daniel Portillo, VP of Talent, Greylock Partners
  • 2. Perspectives Of an early-stage startup guy LinkedIn User #47,201 Rypple Customer #1 Page 2
  • 4. Fine Print Job postings and organic website traffic is not something I've focused on over the years. Some companies rely heavily on them for candidates. I don’t judge if that's how you do things. I prefer going out and getting who we want. I believe it’s impossible to build a great company another other way. Disclosure: We're investors in LinkedIn & Treehouse.
  • 6. spray & pray doesn’t work trend is operational & data driven to find the fish, be strategic & leverage the web pool is small, but new ways of growing it Page 6
  • 7. Recruiting is becoming more operational… Page 7
  • 9. 100% (X) Total Out reach (Top of funnel) Avg Response Rate: 10% to 20% 10-20% Basic Metrics 0.7% Intro to Offer Rate: 10- to 15:1 2% 0.3% to Acceptance Rate: 2% 40-100% Page 9
  • 10. 1,450 Greylock Talent Team Outreach in Q1 320 (22%) Response rate Real Example 435 Total Introductions 29 Intro to Offers (15:1) 17 (59%) Acceptance Rate Page 10
  • 11. Top of the funnel Increase outreach using github, linkedin, etc. Response Rate AB testing outreach Levers Intro to Debrief after interviews Offer Rate to improve conversion Accepta nce Rate Pre-closing Page 11
  • 13. Don’t bring a knife to a gun-fight Page 13
  • 15. To recruit well & fast, match intent to relevant ability Page 15
  • 16. How to (scalably) match intent & relevance Page 16
  • 17. Best sourcer: high relevant, high intent “Pull Sourcing” Scraping Spamming Relevancy Agencies (do not scale well) Job boards “Push sourcing” Intent Page 17
  • 18. Matching algorithm It’s a data game Tags (relevancy) Behavior (intent) Extracted tags from candidates & Matching Convert actions taken on Whitetruffle companies profiles and other by companies & candidates to sources available. knowledge to improve matching. Matching score Human validation Match is released Page 18
  • 19. GIT WITH THE TIMES
  • 21. Reading github profiles can be tricky Page 21
  • 23. Dive into the implicit Web Page 23
  • 24. Explicit Professional Data ~500 chars ~1k chars ~10 chars Page 24
  • 25. Implicit Data from the web ~250k chars ~80k chars ~100k chars Page 25
  • 26. TalentBin’s 360 view * Extract professional activity Analyze & surface skills Aggregate all contact info * he’s happy because he never updates LinkedIn, but now, with TalentBin, you can find him! Page 26
  • 28. Get… Page 28
  • 29. Job Posting 2.0 Page 29
  • 30. Grow the pool © Random House Page 30
  • 31. Education is being disrupted
  • 32. Higher education is broken with increasingly higher costs for students and society at larger. Education is no longer a one-time event but a lifelong experience. What is taught in universities is a mismatch with what employers need, especially in technical fields. Sebastian Thrun Udacity Founder. Google Fellow. Stanford University Comp. Sci. Research Professor. Autonomous Car Inventor. 50 Smartest People in Tech (Fortune). Education disruptor. Page 32
  • 34. Big breakthroughs happen when what’s suddenly possible meets what’s desperately necessary. Higher education is prohibitively expensive. But web technologies now allow 100,000+ students to be taught by one Stanford professor. Daphne Koller Coursera Co-Founder. 3rd generation Ph.D. Stanford University Professor. MacArthur Fellowship winner. Education disruptor. Page 34
  • 37. To Recap… trend is operational & data driven There are new amazing tools, but there are no shortcuts We can help create bigger and better pools of talent Page 37
  • 38. Thank you George! Page 38

Editor's Notes

  1. About my role at Greylock
  2. 1. Who am IGreylock, Mozilla, Rypple, previous start experience2. My role at GL -> Education, Programs (university), high quality product and engineering hiresMy view of the world as shaped by startups
  3. What is perceived as a lack of talent is really a lack of operational rigor mixed with passivity. We could still benefit from a bigger pool of talent but it’s able to be navigated.
  4. What do I mean by pasivity: You have to got out and build the companies that you want. They don’t’ just come to you. Job Posting have always been a historically small piece of what I’ve done in the past
  5. © http://www.arts-wallpapers.com/galleries/modern_art_trends/imagepages/image20.htm
  6. Spray and pray does not work Hope is not strategy, must be strategic and data driven. Must leverage all available tools. For those companies that are larger, they need to look at ways of expanding the broader talent pool available to them or startups will bleed them dry
  7. Started with Salesforce in 1999. 1. they were able to use data to add predictability into the sales process. We all take forecasting for granted now, but it's a fairly new revelation. With the rise of data the need for quantitative people has become essential. 2. In no place is it more evident than marketing. One of the toughest searches to find right now across the portfolio. The reason is that the quantative marketer is in demand and most current marketers are mostly qualitative. Companies now drive their marketing like a sales funnel 3. Same holds true for recruiting. The best recruiting leaders inside of our portfolio are incredibly quantitative. They understand the recruiting funnel exceptionally welThe treat recruiting much like a sales pipeline or marketing leads
  8. We consisently here the wave of decision on data. Reid Hoffman founder of linkedin mentioned that he felt that web 3.0 would all be centered around data.Data allows us to be understand were our candidate is flow is coming from, where we’re loosing our candidates in process and where to allocate our 2 most precious resources: money and time.
  9. While my focus is essentially on external outreach. The team at Zynga breaks down this data for internal referrals and all inbound candidates from the website or job postings.Time in ProcessSimple, but companies fall down on this constantly. Measure how long people are in process, it should not be longer than 1-2 weeks. If you're taking longer than that your process is broken and needs to be optimized. Look at where people are being held up and make adjustments. Keeping momentum throughout the process is a huge advantage. It shows the individual that you know how to operate efficiently.There are other tactics with especially difficult or competitive positions such as offering large internal referral bonuses or offering candidates extra cash or equity to sign by a certain date. But I would only use these tactics sparingly, if it all. Having wide internal comp discrepancies causes it's own set of problems.
  10. The world has changed drastically since 1999 when the phone was the most widely used sourcing tool. Everyone has a large web footprint and it’s impossible to be completely incognito if you’re a talented developer
  11. Linkedin and Google are Table StakesLinkedIn:Along with google search, is the only essential recruiting tool. If you're not using it then you brought a knife to a gun fight.
  12. LI recruiter has broadened their offereing to include marketing campaings and targeted advertisting at perespective candidates. They’ve added a pipeline tool to better track status and search. It’s still pretty early in it’s development so there are a few things to still figure out.
  13. Whilelinkedin is still the main source of recruiting there are new tools and products that are helping Better determine matches between individuals and companies Predict intent as to when people are potentially look to switchBuilding better networks from developers free of recruiters spamming their inbox A lot of these companies are still very early in their development and they will continue to get better. They should only be used a part of comprehensive talent strategy. LinkedIn was not useful for the first few years of it’s existence, it was only when it acquired a critical pass of people did it real become irreplaceable.
  14. 2. WhitetruffleIs using data and machine learning tactics to match individual and companies. Their algorthm learns over time based on the candidates that companies select who to show them in the future. It also does the same thing for active candidates in the system.
  15. Github
  16. GitHub - They recently raised a 100M in fundingWTF is GitHub? Have a probably heard about it. Code Repository and has over 1M users and 2M respositories. It's essentially a social network for developers where they interact over code. fork, pull request and merge4. We're seeing more students using github to improve their engineering abilities. It's often something I encourage students to show their proficiency even if they haven't had much work experience.5. There’s an amazing amount of activity on top of it
  17. GitHubTypical profile looks like this: Jeff is one of the developers at mozilla, and my model for the day, you’ll see him again later
  18. Gild wants to demystify gitbhub by showing you:How good a developer is at each languageUndersatnd years of experience Determine influence in developer communities. Go to slides
  19. The implicit web is a synthesis of personal information multiple sources on the web to create one single coherent picture.
  20. Explict sources include. LinkedIn, resume and to a lesser extent facebook.
  21. Tweeting about security, python or even the san francisco giants show’s an affinity and knowedge for a particular area.
  22. Talent is aggregating all the pieces of information around an individual to tell one comprehensive story.
  23. So far we’ve covered people self selecting to show they have the intent to move and we’ve looked at ways of identify people inside of networks and also being able to aggregate profiles. But is there a way to predict intent.
  24. Entelo believes there is. Patent pending algorithm that analyzes over 70 variables to predict if a passive candidate is going to become active. This will be what really definies their company. They have search and it works well. Did a quick search on scala – new programming language
  25. Before the pool. I want to reiterate that these companies are all still very early in their development and that companies still need to be very effective at doing out reach. None of these products will do your recruiting for you. You still have to tell compelling company stories and run an amazing process. For those of you concerned that the talent pool is still too small, Over the next few years there will be unique opportunities to create bigger talent pools. We will be able to make more developers 
  26. Education is being fundamentally changed.People are able to develop specific technical skills at an amazingly fast pace. They’re also able to take classes from some of the best professors in the world.
  27. Udacity was started by SebatianThurn who is a google fellow and a part-time researcher. He ran google X. which developed concepts like google glasses and the self-driving car. He wants to teach people at a global scale the specific technical skills they need to know. So far the have 11 courses offered in web development, testing Advanced techniques like articficlal intelligence and crytography. My OD hate comes on when I think about this. Instead opening additional headcount why don’t we train our current people in advance of what we’re going to need.
  28. There are no prerequisite programming courses required and they even work with partners to help distribute resumes.
  29. For those of you who haven’t seen it there is a phenomenal Ted Talk by Daphne Koller co-founder at Coursera that’s well worth checking out. That’s really dives deep into how people learn and absorb information. The work work with the best professors around the world to take classes for free.
  30. There’s an upcomingscala class on coursera that at last count had over 10K registered participants. Scala is relatively new language based on java that very few people have knowledge of.
  31. Focusing on web development and design. Have worked with companies like Disney, to retrain their people and modernize their engineering team