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Co-developing bespoke, enterprise-scale analytics systems with teaching staff

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Co-developing bespoke, enterprise-scale analytics systems with teaching staff

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Presentation at the NSW Learning Analytics Working Group meeting, 3 February 2016, at the University of Technology, Sydney. Covering projects from Macquarie University and the University of Sydney.

Presentation at the NSW Learning Analytics Working Group meeting, 3 February 2016, at the University of Technology, Sydney. Covering projects from Macquarie University and the University of Sydney.

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Co-developing bespoke, enterprise-scale analytics systems with teaching staff

  1. 1. The University of Sydney Page 1 Co-developing bespoke, enterprise-scale analytics systems with teaching staff @dannydotliu danny.liu@mq.edu.au danny.liu@sydney.edu.au
  2. 2. The University of Sydney Page 2 “We found that mature foundations for LA implementations were identified in institutions that adopted a rapid innovation cycle whereby small scale projects are initiated and outcomes quickly assessed within short time frames. The successful projects in this cycle are then further promoted for scale-ability and mainstream adoption. In the context of LA, this small-scale seeded approach appeared more effective in terms of organisational acceptance and adoption than a whole of institution model attempting to roll out a single encompassing program.” Learning Analytics in Australia: Office for Learning & Teaching 2016
  3. 3. The University of Sydney Page 3 1. Actionable information from and in Moodle 2. Open standards for storing and analysing LMS data 3. Customisable web-based analytics engine
  4. 4. Actionable information from and in Moodle THE MOODLE ENGAGEMENT ANALYTICS PLUGIN (MEAP) 3 February 2016
  5. 5. Learning analytics in Moodle MUCH PROMISE BUT LITTLE DELIVERY? https://moodle.org/plugins/block_gismo Mazza et al. (2012) https://moodle.org/plugins/browse.php?list=set&id=20 Log viewer Statistics report GISMO MOCLog Engagement Analytics
  6. 6. Enhancing an existing plugin 6 MOODLE ENGAGEMENT ANALYTICS PLUGIN (MEAP) • Originally developed by Phillip Dawson, Adam Olley, and Ashley Holman Moodle Report Logins Forums Assessments Parameters Traffic lights BYO Moodle Engagement Analytics Plugin Indicators Action
  7. 7. Involving staff 7 ACADEMICS AND STUDENT SUPPORT Staff expectations around an early alert system Prototyping and development User testing Piloting Feedback and further development
  8. 8. MEAP 8 CAPABILITIES AND APPLICATIONS
  9. 9. Stakeholder outcomes 9 PERSONALISED, DATA-DRIVEN INTERVENTIONS • 3400+ personalised emails sent, average ~46% opened 0 50 100 150 200 250 300 350 01Aug 08Aug 15Aug 22Aug 29Aug 05Sep 12Sep 19Sep 26Sep 03Oct Numberofstudents 0 20 40 60 80 100 AreyouhavingproblemsaccessingiLearn? ACCG250-Ifyousnoozeyoulose! AreyouhavingtroubleloggingintoiLearn? AreyouhavingtroubleloggingintoiLearninACCG100? MECH201:EngineeringDynamics-iLearnActivity ENGG150quizfeedback ECON110iLearnLogin AHIS140MythintheAncientWorld AHIS140MythintheAncientWorld AreyouhavingtroubleloggingintoECON111 AHIS140Session2Participation AHIS140MythintheAncientWorld Quiz1 Quiz1Result-Afin253 Ilearn-Afin253 ACST101-Quiz1 ECON110TutorialSubmissions ECON111-Tutorialscontributetoyourfinalgrade ECON111-Tutorialscontributetoyourfinalgrade MECH202Progressthusfar MECH203Progressthusfar ISYS114 ACST101-Lastdaytowithdrawwithoutfailchargeis… ISYS114Performance ISYS114weeklytutorialsubmissions ISYS114AttendanceandPerformance ISYS114WorkshopAttendanceandPerformance ISYS114Workshopattendance Tutorialfeedback Tutorialparticipation TutorialparticipationforEUL101SocietiesofEurope ACST101-Mondayisthelastdaytowithdrawwithout… ACST101-Mondayisthelastdaytowithdrawwithout… ACST101-Mondayisthelastdaytowithdrawwithout… Itsnottoolatetogethelp! ACST101-Mondayisthelastdaytowithdrawwithout… ECON111-Pleasecheckyourtutorialrecords ECON111-pleasecheckyourtutorialrecords Percentageopened 1 hour 1 day 1 weekEmail opened within:
  10. 10. Stakeholder outcomes 10 PERSONALISED, DATA-DRIVEN INTERVENTIONS • Who: unit convenors and student support staff • What: census, updates, reminders • Why: predominantly for at-risk students • How: logins, assessment submissions, grades, attendance I was surprised someone cared/was actually monitoring, kind of a weird, I don't know totalitarian/'people are watching you' feeling? But in this situation I was happy. He gave me specific advice and encouraged me and it made me feel much better. The email basically kicked me into gear and I completed all my assessments post-email to a high level. Very useful. I wouldn't have been able to do such a large scale analysis and identify so many students without MEAP. I wouldn't have been able to send them such tailored, structured and consistent messages.
  11. 11. Next steps 11 ON THE ROADMAP • At Macquarie • Production and wider trial ~S1 2016 or S2 2016 • For the community • Source code release and collaboration • New Moodle LA spec • Research & development • Further evaluating impact • Machine learning for determining parameters https://docs.moodle.org/dev/Learning_Analytics_Specification
  12. 12. Open standards for storing and analysing LMS data THE MACQUARIE OPEN ANALYTICS TOOLKIT (MOAT) 3 February 2016
  13. 13. Our approach 13 CONNECTING USERS WITH DATA THROUGH ANALYTICS Macquarie Open Analytics Toolkit Data Users Analytics LMS Video Classrooms Mobile Business systems External courses Understand students Identify and predict
  14. 14. Bringing data together 14 NUANCES OF LEARNING DATA LMS Video Classrooms Mobile Business systems External courses Learning Record Store (LRS) Custom analytics engine
  15. 15. Prototype analyses 15 LEARNING PATHS
  16. 16. Next steps 16 ON THE ROADMAP • LRS to production • Working with xAPI community • Open sourcing analytics tools
  17. 17. The University of Sydney Page 17 Customisable web-based analytics engine The Student Relationship Engagement System (SRES) Standing out from a Crowd SumAll CC BY-NC-ND 2.0 https://flic.kr/p/kYbv4C
  18. 18. The University of Sydney Page 18 The contexts of learning analytics Common barriers to adoption – Policy and ethical challenges – Culture of resistance to change – Vendor solutions – Data accuracy – One-size-fits-all Pressing institutional needs – ~$7 million/year lost to attrition – Larger class sizes – More disconnected students – Feedback very generalised
  19. 19. The University of Sydney Page 19 The Student Relationship Engagement System Attendance Interim grades LMS metrics Third party tools Other data as needed Student Relationship Engagement System
  20. 20. The University of Sydney Page 20 Personalising connections with students – Instructors have control – Flexible – Targeted and personalised – Multi-channel – Benefits – Highly customisable – Efficient – key data in one place, operating at scale – Connect staff and all students (not just at-risk) Student Relationship Engagement System
  21. 21. The University of Sydney Page 21 Co-evolution of the SRES – Organic adoption by academics – Co-evolution of capabilities 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2011 2012 2013 2014 Attrited FA PS CR DI HD 0 5000 10000 15000 20000 25000 0 10 20 30 40 50 60 70 2012 2013 2014 2015 Numberofstudents Numberofunitsorschools Number of units Number of schools Number of students Pilot EWS introduced EWS integrated Machine learning Student outcomes* Large first-year science unit SRES
  22. 22. The University of Sydney Page 22 Data-driven pedagogy and curriculum by stealth? – Co-evolving data capabilities and competencies Student Relationship Engagement System
  23. 23. The University of Sydney Page 23 Next steps – At Sydney – Facilitate wider roll-out – Further developments – ML, student view, sub-messages, etc – Research & evaluation – At Sydney and with the community – Redevelopment and open source
  24. 24. The University of Sydney Page 24 1. MEAP Actionable information from and in Moodle Chris Froissard, Deborah Richards, Amara Atif 2. MOAT Open standards for storing and analysing LMS data James Hamilton, Ed Moore, Yvonne Breyer et al. 3. SRES Customisable web-based analytics engine Charlotte Taylor, Adam Bridgeman, Kathryn Bartimote-Aufflick et al. Your Institution? @dannydotliu danny.liu@mq.edu.au danny.liu@sydney.edu.au

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