1. Daniel (Danny) M. Zepeda, Jr. ▪ 17322 Longs Peek Ct. ▪ Tomball, Texas 77377 ▪ (713) 397-6935
dmzepeda@outlook.com
WORK EXPERIENCE:
Competitive Tire: Sales Manager– July 2013 – Present Richmond, Texas
Managed Competitive Tire Store to maintain an effective insidesales.
Managed the company web site to expand market; established/promoted Facebook page, Yelp, and
Google and other internet presence. Set-up Zoho’s CRM for sales to be used for the company.
Sales up from July 2014 to July 2015 10.96%.
Customer relations buildingand clientrelationship management.
Work within MS Office Suite since1988.
Social Studies Teacher – Aug. 2006 – May 2013 Tomball/Navasota ISD, Texas
Economics and U.S. History teacher duringthe springsemester 2013 atNavasota HS.
Tutored social studies TAKS during2011&2012 (Tomball HS), which included a passingrateof 98%.
Worked as a substitute teacher within Tomball ISD, includingfivelongterm assignments at various
schools in Tomball ISD.
Independent Consultant – Jan. 2000 – Aug. 2006 Houston, Texas
Managed/Administrator for 5 2000 Servers, 2 2000 Exchange Severs, 1 2003 Server, 12 5.5 Exchange
Servers and 11 legacy Lotus Notes Servers.
Recommendations to the clients and procured all equipment agreed upon.
Exchange Migration Team, from Exchange 5.5 to Exchange 2000 usingExchangeAdministration Tool.
Tertiary level supportfor (ExxonMobile) Exchange 5.5 Servers worldwide - prepared Uptime and
Availability spreadsheetreport for upper management.
Customer Service for all server related problems affecting the clientsites.
US Oncology: Senior Systems Engineer – Mar. 1999 – Jan. 2000 Houston, Texas
Project lead for projects; Banyan VINES BeyondMail to Exchange 5.5, implementing Disaster Recovery
Plan,Exchange was at its optimal performance.
Trained helpdesk staff in the correct procedures in troubleshootingMicrosoftOutlook in order to
expedite calls.
Customer Service for tertiary problems concerninge-mail servers and mail applications.
Compaq Computer Corp.: Comm. Network Analyst - Sept. 1994 – Mar.1999 Houston, Texas
Migration Team that migrated Baynes VINES OperatingSystem to MicrosoftOperatingSystem.
Banyan VINES BeyondMail to Exchange Mail and Banyan VINES File/PrintServers to NT 4.0 File/Print
Servers.
Customer Service for tertiary problems concerninge-mail servers.
EDUCATION:
B.A. degree – December 18, 2010 Sam Houston State University
Major:History/Minor:Geography
A.A. degree – May 14, 2006 Lone Star College
MILITARY EXPERIENCE:
Military Branch: U.S. Army Rank: Sergeant Discharged: Honorably
Job Description: Maintenance Supervisor on the OH-58 Helicopter, upper level maintenance (to include
repair,overhaul,or replacement of sub-systems);managed lower enlisted personnel as to followingSOP.I
wrote lower enlisted personnel’s performance evaluations.I scheduled aircraftaccordingto priority of
units’needs.
Awards: Good Conduct Medal, Army Achievement Medal, Overseas ServiceRibbon, Aircrew Badge, and
National Defense Service Medal