A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use key performance indicators at multiple levels to evaluate their success at reaching targets

1. THIS PRESENTATION WILL START SOON

2. Joven Botin Bilbao, RN, MAN
Deputy Chief Nurse Officer
Clinical and Accreditation Educator

13. 1 Rate of Inpatient Falls
2 Percentage of Complications of I.V Cannulation
3 Rate of Pressure Ulcer
4 Percentage of Successfully ended CPR
5 Percentage of Availability of Emergency Medications in Critical
and Special Areas (OR, ER, ICU, PICU, NICU, L&D)
6 Vacancy Rates in Nursing (RN, NA)
7 Rate of Readmission of Patients within 30days of discharge
8 Meantime of Physicians answering nurses phone calls/pagers
9 Percentage of properly labeled High Alert Medications
10 Percentage of Improperly Identified Patients
11 Percentage of Incomplete Verbal and Telephone Orders
12 Staffing Ratio
13 Availability of Essential Supplies & Equipment in Critical Areas
Riyadh Hospital NURSING KPI