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Data Strategy
Best Practices
© Copyright 2022 by Peter Aiken Slide #
peter.aiken@anythingawesome.com +1.804.382.5957 Peter Aiken, PhD
Alleviate
Strategy
Cycle
Peter Aiken, Ph.D.
• I've been doing this a long time
• My work is recognized as useful
• Associate Professor of IS (vcu.edu)
• Institute for Defense Analyses (ida.org)
• DAMA International (dama.org)
• MIT CDO Society (iscdo.org)
• Anything Awesome (anythingawesome.com)
• Experienced w/ 500+ data
management practices worldwide
• Multi-year immersions
– US DoD (DISA/Army/Marines/DLA)
– Nokia
– Deutsche Bank
– Wells Fargo
– Walmart
– HUD …
• 12 books and
dozens of articles
© Copyright 2022 by Peter Aiken Slide # 2
https://anythingawesome.com
+
• DAMA International President 2009-2013/2018/2020
• DAMA International Achievement Award 2001
(with Dr. E. F. "Ted" Codd
• DAMA International Community Award 2005
Bottom Line Up Front (BLUF)
• Multi-dozen+ page data strategies are less useful than the process
of creating them, especially at first
• Too much time spent writing the perfect plan is accomplished at
the expense of the equal effort required to become proficient
implementing data strategically
• Cycling through a series of improvements is a better way to think
about using data strategically than a grand plan
© Copyright 2022 by Peter Aiken Slide # 3
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Context
• Strategy
– Inherently a repetitive process that can be easily improved
• Dependency
– Data strategy exists to support organizational strategy
• Evolution
– At early maturity phases, the process is more important than the product!
• Output
– Plans are of limited value anyway
and always discount obstacles
• Technology
– People and process challenges are
95% of the problem
• Nirvana
– Q: How do I get to Carnegie Hall?
– A: Practice Practice Practice
© Copyright 2022 by Peter Aiken Slide # 4
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© Copyright 2022 by Peter Aiken Slide # 5
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Program
https://plusanythingawesome.com
• A data strategy specifies how data assets
are to be used to support the organizational strategy
– What is strategy?
– What is a data strategy?
– How do they work together?
• A data strategy is necessary for
effective data governance
– Improve your organization’s data
– Improve the way people use their data
– Improving how people use data to support their organizational strategy
• Effective Data Strategy Prerequisites
– Lack of organizational readiness
– Failure to compensate for the lack of data competencies
– Eliminating the barriers to leveraging data,
the seven deadly data sins
• Data Strategy Development Phase II–Iterations
– Lather, rinse, repeat
– A balanced approach is required
• Q&A
Data Strategy
Plans Are Useless but Planning is Invaluable
© Copyright 2022 by Peter Aiken Slide #
https://ctb.ku.edu/en/table-of-contents/structure/strategic-planning/develop-strategies/main 6
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© Copyright 2022 by Peter Aiken Slide # 7
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https://www.cio.com/article/3088208/leadership-management/how-to-avoid-a-digital-strategy-failure.html
What
Simon Sinek: How great leaders inspire action
• What motivates people
– is not what you do,
– It is why you do it
(for example)
• Rev. Martin Luther King Jr.
gave the
– "I have a dream speech"
(not the)
– "I have a plan speech"
© Copyright 2022 by Peter Aiken Slide # 8
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http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html
How
Why
Why
Strategy
must provide
the
What is Strategy?
• Current use derived from military
- a pattern in a stream of decisions
[Henry Mintzberg]
© Copyright 2022 by Peter Aiken Slide # 9
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A thing
Every Day
Low Price
Former Walmart Business Strategy
© Copyright 2022 by Peter Aiken Slide # 10
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Wayne
Gretzky’s
Strategy
© Copyright 2022 by Peter Aiken Slide #
He skates to where he
thinks the puck will be ...
11
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Strategy in Action: Napoleon faces a larger enemy
• Question?
– How do I defeat the competition when their forces
are bigger than mine?
• Answer:
– Divide
and
conquer!
– “a pattern
in a stream
of decisions”
© Copyright 2022 by Peter Aiken Slide # 12
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Supply Line Metadata
(as part of a divide and conquer strategy)
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First Divide
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Then Conquer
© Copyright 2022 by Peter Aiken Slide # 15
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Complex Strategy
• First
– Hit both armies hard
at just the right spot
• Then
– Turn right and
defeat the Prussians
• Then
– Turn left and defeat
the British
© Copyright 2022 by Peter Aiken Slide #
Whilesomeoneisshootingatyou!
16
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Strategy Example 1
© Copyright 2022 by Peter Aiken Slide #
Good Guys
(Us)
Bad Guys
(Them)
17
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Strategy Example 2
© Copyright 2022 by Peter Aiken Slide #
Good Guys
(Us)
Bad Guys
(Them)
18
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Strategy Example 3
© Copyright 2022 by Peter Aiken Slide #
Good Guys
(Us)
Bad Guys
(Them)
19
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Strategy Guides Workgroup Activities
© Copyright 2022 by Peter Aiken Slide #
A pattern
in a stream
of decisions
20
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Strategy that winds up only on a shelf is not useful
© Copyright 2022 by Peter Aiken Slide #
Data
Strategy
21
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General Dwight D. Eisenhower
© Copyright 2022 by Peter Aiken Slide # 22
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“In preparing for battle I have always found that plans
are useless, but planning is indispensable …”
https://quoteinvestigator.com/2017/11/18/planning/
–
“In preparing for battle I have always found that plans
are useless, but planning is indispensable …”
https://quoteinvestigator.com/2017/11/18/planning/
Mike Tyson
“Everybody has
a plan until they
get punched in
the face.”
http://f--f.info/?p=23071
© Copyright 2022 by Peter Aiken Slide # 23
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Your Data Strategy
• Highest level data guidance
available ...
• Focusing data activities on
business-goal
achievement ...
• Providing guidance when
faced with a stream of
decisions or uncertainties
• Data strategy most usefully
articulates how data can be
best used to support
organizational strategy
• This usually involves a
balance of remediation and
proactive measures
© Copyright 2022 by Peter Aiken Slide # 24
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Data Strategy Measures
• Effectiveness
– Over time
• Volume (length)
– Should be not a whole lot longer than the organizational strategy
https://www.gartner.com/en/webinars/3994588/the-art-of-the-1-page-strategy-storytelling-enables-business-gro
• Versions
– Should be sequential (with score keeping)
• Understanding
– Common agreement can be measured
© Copyright 2022 by Peter Aiken Slide # 25
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Information Management Strategy On A Page
© Copyright 2022 by Peter Aiken Slide # 26
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Statement of Information Management Strategy: Shift the focus of IT investment and skills toward
information management with the goal of providing employees with attainable and useful information and
boosting their capability to exploit that information for competitive advantage.
State of IM in 20XX Top 5-7 IM Initiatives
1. Launch an information management and analytics
center of excellence.
2. Redesign IT's opportunity-identification process to make it
proactive and informed by observation of distinct employee
segments.
3. Identify analytic capabilities used by employees and offer a
portfolio of tools to meet those needs.
4. Develop and hire usability and interface design skills in IT.
5. Coach employees to boost their analytic capability and
foster informed skepticism.
6. Harmonize and integrate a small subset of information
subjects where there is greatest enterprise need.
Top 5-7 Underlying Beliefs and Assumptions
1. The number of opportunities to drive growth through
information management will equal or outstrip the
opportunities for process automation.
2. Many of our employees lack the skills and judgment to use
information effectively for decision making.
3. Not all information needs to be harmonized or integrated at
enterprise level. Similarly, some information needs higher
levels of quality than others.
4. Our business partners will take the lead in information
stewardship.
5. Employee reliance on external information sources and on
unstructured information will continue to rise.
Top 5-7 Metrics Describing
the Initial State
•Percentage of IT budget
devoted to information and
analytics projects = 23%
•Percentage of budget spent
on employee capability < 5%
•Percentage of information
subjects targeted for
harmonization and
integration > 80%
•Target number of analytic
tools = 1-3
•Percentage of employees
who are informed skeptics =
38%
Top 5-7 Metrics Describing
the End State
•Percentage of IT budget
devoted to information and
analytics projects = 40-50%
•Percentage of budget spent
on employee capability > 10%
•Percentage of information
subjects targeted for
harmonization and integration
< 40%
•Target number of analytic
tools = 8-12
•Percentage of employees
who are informed skeptics =
59%
Example courtesy of Dr. Chris Bradley - chris.bradley@dmadvisors.co.uk
State of IM in 20YY
Planning Options
• Plan the entire
process before
beginning
– One attempt
• Use iterative strategy cycles
– Incorporate corrective feedback on initial assumptions
© Copyright 2022 by Peter Aiken Slide #
Alleviate the
Strategy
Cycle
Alleviate the
Strategy
Cycle
Alleviate the
Strategy
Cycle
Alleviate the
Strategy
Cycle
Note: Numerous upfront
assumptions are
required because plans
must be detailed,
specifying end
objectives
27
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Focus evolve from reactive to proactive
Strategy helps your data program
© Copyright 2022 by Peter Aiken Slide # 28
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Over time increase capacity and improve
Strategy
Cycle
Other recent data "strategies"
• Big Data
• Data Science
• Analytics
• SAP
• Microsoft
• Google
• AWS
• ...
© Copyright 2022 by Peter Aiken Slide # 29
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These are technologies!
Recap
• A data strategy
specifies how data
assets are to be used
to support strategy
– What is strategy?
– What is a data strategy?
– How do they work together?
• Strategy evolves periodically
© Copyright 2022 by Peter Aiken Slide # 30
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Strategic
Focus
A pattern in a stream of decisions
Constraints limiting goal
achievement
© Copyright 2022 by Peter Aiken Slide # 31
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Program
https://plusanythingawesome.com
• A data strategy specifies how data assets
are to be used to support the organizational strategy
– What is strategy?
– What is a data strategy?
– How do they work together?
• A data strategy is necessary for
effective data governance
– Improve your organization’s data
– Improve the way people use their data
– Improving how people use data to support their organizational strategy
• Effective Data Strategy Prerequisites
– Lack of organizational readiness
– Failure to compensate for the lack of data competencies
– Eliminating the barriers to leveraging data,
the seven deadly data sins
• Data Strategy Development Phase II–Iterations
– Lather, rinse, repeat
– A balanced approach is required
• Q&A
Data Strategy
Plans Are Useless but Planning is Invaluable
7 Data Governance Definitions
• The formal orchestration of people, process, and technology to enable
an organization to leverage data as an enterprise asset – The MDM Institute
• A convergence of data quality, data management, business process
management, and risk management surrounding the handling of data in an
organization – Wikipedia
• A system of decision rights and accountabilities for information-related
processes, executed according to agreed-upon models which describe who can
take what actions with what information, and when, under what circumstances,
using what methods – Data Governance Institute
• The execution and enforcement of authority over the management of data
assets and the performance of data functions – KiK Consulting
• A quality control discipline for assessing, managing, using, improving,
monitoring, maintaining, and protecting organizational
information – IBM Data Governance Council
• Data governance is the formulation of policy to optimize, secure,
and leverage information as an enterprise asset by aligning the
objectives of multiple functions – Sunil Soares
• The exercise of authority and control over the
management of data assets – DM BoK
© Copyright 2022 by Peter Aiken Slide # 32
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Elevator Pitch
© Copyright 2022 by Peter Aiken Slide # 33
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An elevator pitch, elevator speech,
or elevator statement is a short
description of an idea, product, or
company that explains the concept in a
way such that any listener can
understand it in a short period of time.
(Wikipedia)
Managing
What is Data Governance?
© Copyright 2022 by Peter Aiken Slide #
Would
you
want
your
sole,
non-
depletable,
non-
degrading,
durable,
strategic
asset
managed
without
guidance?
34
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Guidance
with
Data
What is Data Governance?
© Copyright 2022 by Peter Aiken Slide #
Managing
Data
Decisions with
Guidance
Would
you
want
your
sole,
non-
depletable,
non-
degrading,
durable,
strategic
asset
managed
without
guidance?
35
https://anythingawesome.com
Data Assets Win!
• Today, data is the most powerful, yet underutilized and poorly
managed organizational asset
• Data is your
– Sole (only)
– Non-depletable
– Non-degrading
– Durable
– Strategic
• Asset
– Data is the new oil!
– Data is the new (s)oil!
– Data is the new bacon!
• As such, data deserves:
– It's own strategy
– Attention on par with similar
organizational assets
– Professional ministration
to make up for past neglect
© Copyright 2022 by Peter Aiken Slide #
2020 American Airlines market value ~ $6b
AAdvantage valued between $19.5-$31.5
2020 United market value ~ 9$b
MileagePlus ~ $22b
https://www.forbes.com/sites/advisor/2020/07/15/how-airlines-make-billions-from-monetizing-frequent-flyer-programs/?sh=66da87a614e9
Data
Assets
Financial
Assets
Real
Estate Assets
Inventory
Assets
Non-
depletable
Available for
subsequent
use
Can be
used up
Can be
used up
Non-
degrading √ √ Can degrade
over time
Can degrade
over time
Durable Non-taxed √ √
Strategic
Asset √ √ √ √
36
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Asset: A resource controlled by the organization as a result of past events or
transactions and from which future economic benefits are expected to flow [Wikipedia]
Data Assets Win!
Data Debt – Getting Back to Zero
• Data debt
– The time and effort it will take
to return your data to a
governed state from its likely
current state of ungoverned.
• Getting back to zero
– Involves undoing existing stuff
– Likely new skills are required
• At zero-must start from scratch
– Typically requires annual proof of
value
• Now you need to get good at both
– Almost all data challenges involve
interoperability
– Little guidance at optimizing data
management practices
– Very little at getting back to zero
© Copyright 2022 by Peter Aiken Slide # 37
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You must address data debt
• Slows progress
• Decreases quality
• Increases costs
© Copyright 2022 by Peter Aiken Slide # 38
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https://www.merkleinc.com/blog/are-you-buried-alive-data-debt
https://johnladley.com/a-bit-more-on-data-debt/
https://uk.nttdataservices.com/en/blog/2020/february/how-to-get-rid-of-your-data-debt
© Copyright 2022 by Peter Aiken Slide # 39
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Separating the Wheat from the Chaff
Separating the Wheat from the Chaff
© Copyright 2022 by Peter Aiken Slide # 40
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Is well organized data worth more?
Pre-Information Age Metadata
• Examples of information architecture achievements that happened
well before the information age:
– Page numbering
– Alphabetical order
– Table of contents
– Indexes
– Lexicons
– Maps
– Diagrams
© Copyright 2022 by Peter Aiken Slide # 41
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Example from: How to make sense of any mess
by Abby Covert (2014) ISBN: 1500615994
"While we can arrange things
with the intent to communicate
certain information, we can't
actually make information. Our
users do that for us."
https://www.youtube.com/watch?v=60oD1TDzAXQ&feature=emb_logo
https://www.youtube.com/watch?v=r10Sod44rME&t=1s
https://www.youtube.com/watch?v=XD2OkDPAl6s
Remove the structure and things fall apart rapidly
• Better organized data increases in value
© Copyright 2022 by Peter Aiken Slide # 42
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Separating the Wheat from the Chaff
• Better organized data increases in value
• Poor data management practices are costing organizations
money/time/effort
• 80% of organizational data is ROT
– Redundant
– Obsolete
– Trivial
• The question is which data to eliminate?
– Most enterprise data is never analyzed
© Copyright 2022 by Peter Aiken Slide # 43
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© Copyright 2022 by Peter Aiken Slide # 44
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Who is qualified to accomplish this?
Data Strategy and Governance in Strategic Context
© Copyright 2022 by Peter Aiken Slide # 45
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Data asset support for
organizational strategy
What the data assets do to
better support strategy
How well the data strategy is working
Operational
feedback
How data is
delivered by IT
How IT
supports strategy
Other aspects of
organizational strategy
Organizational
Strategy
Data Strategy
Data
Governance
IT Projects
Organizational Operations
Data Strategy and Governance in Strategic Context
© Copyright 2022 by Peter Aiken Slide # 46
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(Business Goals)
(Metadata)
Data asset support for
organizational strategy
What the data assets do to
better support strategy
How well the data strategy is working
Organizational
Strategy
Data
Governance
Data Strategy
Data
Stewards
What is the most
effective use of steward
investments?
(Metadata/
Business Goals)
Progress,
plans, problems
© Copyright 2022 by Peter Aiken Slide # 47
https://anythingawesome.com
Program
https://plusanythingawesome.com
• A data strategy specifies how data assets
are to be used to support the organizational strategy
– What is strategy?
– What is a data strategy?
– How do they work together?
• A data strategy is necessary for
effective data governance
– Improve your organization’s data
– Improve the way people use their data
– Improving how people use data to support their organizational strategy
• Effective Data Strategy Prerequisites
– Lack of organizational readiness
– Failure to compensate for the lack of data competencies
– Eliminating the barriers to leveraging data,
the seven deadly data sins
• Data Strategy Development Phase II–Iterations
– Lather, rinse, repeat
– A balanced approach is required
• Q&A
Data Strategy
Plans Are Useless but Planning is Invaluable
© Copyright 2022 by Peter Aiken Slide # 48
https://anythingawesome.com
• Benefits & Success Criteria
• Capability Targets
• Solution Architecture
• Organizational Development
Solution
• Organization Mission
• Strategy & Objectives
• Organizational Structures
• Performance Measures
Business Needs
Business
Needs
Data Strategy Framework (Part 1)
x
© Copyright 2022 by Peter Aiken Slide # 49
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• Organization Mission
• Strategy & Objectives
• Organizational Structures
• Performance Measures
Business Needs
Business
Needs
Data Strategy Framework (Part 1)
• Organizational / Readiness
• Business Processes
• Data Management Practices
• Data Assets
• Technology Assets
Current State
• Business Value Targets
• Capability Targets
• Tactics
• Data Strategy Vision
Strategic Data Imperatives
Existing
Capabilities
Execution
Data Strategy is Implemented in 2 Phases
© Copyright 2022 by Peter Aiken Slide # 50
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Data Strategy
What the
data assets do to
support strategy
Phase I-Prerequisites
1) Prepare for dramatic change and determine how to do the work
2) Recruit a qualified, knowledgeable enterprise data executive (and
other qualified talent)
3) Eliminate the Seven Deadly Data Sins
Phase II-Iterations (Lather, Rinse, Repeat)
© Copyright 2022 by Peter Aiken Slide #
CIOs
aren't 51
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© Copyright 2022 by Peter Aiken Slide #
Chief Data Officer
Combat
Recasting the executive team. make full use of the most valuable assets
53
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© Copyright 2022 by Peter Aiken Slide #
Credit: Image credit: Matt Vickers
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Change the status quo!
© Copyright 2022 by Peter Aiken Slide # 55
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• Keep in mind that the appointment of a
CDO typically comes from a high-level
decision. In practice, it can trigger an
array of problematic reactions within
the organization including:
– Confusion,
– Uncertainty,
– Doubt,
– Resentment and
– Resistance.
• CDOs need to rise to the challenge of
changing the status quo if they expect to
lead the business in making data a
strategic asset.
– from What Chief Data Officers Need to Do to
Succeed by Mario Faria
https://www.forbes.com/sites/gartnergroup/2016/04/11/what-chief-data-officers-need-to-do-to-succeed/#734d53a8434a
Change Management & Leadership
© Copyright 2022 by Peter Aiken Slide # 56
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Diagnosing Organizational Readiness
© Copyright 2022 by Peter Aiken Slide #
adapted from the Managing Complex Change model by Lippitt, 1987
Culture is the biggest impediment to a
shift in organizational thinking about data!
57
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• Download
– http://dl.acm.org/citation.cfm?doid=2888577.2893482
or
http://tinyurl.com/PeterStudy
• Download Here!
No cost, no registration case study download
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8
EXPERIENCE: Succeeding at Data Management—BigCo Attempts to
Leverage Data
PETER AIKEN, Virginia Commonwealth University/Data Blueprint
In a manner similar to most organizations, BigCompany (BigCo) was determined to benefit strategically from
its widely recognized and vast quantities of data. (U.S. government agencies make regular visits to BigCo to
learn from its experiences in this area.) When faced with an explosion in data volume, increases in complexity,
and a need to respond to changing conditions, BigCo struggled to respond using a traditional, information
technology (IT) project-based approach to address these challenges. As BigCo was not data knowledgeable,
it did not realize that traditional approaches could not work. Two full years into the initiative, BigCo was
far from achieving its initial goals. How much more time, money, and effort would be required before results
were achieved? Moreover, could the results be achieved in time to support a larger, critical, technology-driven
challenge that also depended on solving the data challenges? While these questions remain unaddressed,
these considerations increase our collective understanding of data assets as separate from IT projects.
Only by reconceiving data as a strategic asset can organizations begin to address these new challenges.
Transformation to a data-driven culture requires far more than technology, which remains just one of three
required “stool legs” (people and process being the other two). Seven prerequisites to effectively leveraging
data are necessary, but insufficient awareness exists in most organizations—hence, the widespread misfires
in these areas, especially when attempting to implement the so-called big data initiatives. Refocusing on
foundational data management practices is required for all organizations, regardless of their organizational
or data strategies.
Categories and Subject Descriptors: H.2.0 [Information Systems]: Database Management—General; E.0
[Data]: General
General Terms: Management, Performance, Design
Additional Key Words and Phrases: Data management, data governance, data stewardship, organizational
design, CDO, CIO, chief data officer, chief information officer, data, data architecture, enterprise data exec-
utive, IT management, strategy, policy, enterprise architecture, information systems, conceptual modeling,
data integration, data warehousing, analytics, and business intelligence, BigCo
ACM Reference Format:
Peter Aiken. 2016. Experience: Succeeding at data management—BigCo attempts to leverage data. J. Data
and Information Quality 7, 1–2, Article 8 (May 2016), 35 pages.
DOI: http://dx.doi.org/10.1145/2893482
1. CASE INTRODUCTION
Good technology in the hands of an inexperienced user rarely produces positive
results.
Everyone wants to “leverage” data. Today, this is most often interpreted as invest-
ments in warehousing, analytics, business intelligence (BI), and so on. After all, that
is what you do with an asset—you leverage it—so the asset can help you to attain
strategic objectives; see Redman [2008] and Ladley [2010]. Widespread and pervasive
Author’s address: P. Aiken, 10124C West Broad Street, Glen Allen, VA 23060; email: peter.aiken@vcu.edu.
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted
without fee provided that copies are not made or distributed for profit or commercial advantage and that
copies bear this notice and the full citation on the first page. Copyrights for components of this work owned
by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or
republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request
permissions from Permissions@acm.org.
2016 Copyright is held by the owner/author(s). Publication rights licensed to ACM.
ACM 1936-1955/2016/05-ART8 $15.00
DOI: http://dx.doi.org/10.1145/2893482
ACM Journal of Data and Information Quality, Vol. 7, No. 1–2, Article 8, Publication date: May 2016.
Data Strategy is Implemented in 2 Phases
© Copyright 2022 by Peter Aiken Slide # 59
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Data Strategy
What the
data assets do to
support strategy
Phase I-Prerequisites
1) Prepare for dramatic change and determine how to do the work
2) Recruit a qualified, knowledgeable enterprise data executive (and
other qualified talent)
3) Eliminate the Seven Deadly Data Sins
Phase II-Iterations (Lather, Rinse, Repeat)
Enron
• Fortune named Enron "America's Most Innovative Company"
for six consecutive years
• Suffered the largest Chapter 11 bankruptcy in history
(up to that time)
• August 2001: $90.00 → $42.00 → $0.26
• Dynegy (several $ billion) attempted rescue
• Enron spends entire amount in 1 week
– Any person can write a check at Enron for
– Any amount of money for
– Any purchase at
– Any time ...
• Enron goes back to Dynegy for more $?
• Dynegy: What happened to the
several $ billion I gave you
last week?
• Enron:
http://en.wikipedia.org/wiki/Enron
© Copyright 2022 by Peter Aiken Slide # 60
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CFO Necessary Prerequisites/Qualifications
© Copyright 2022 by Peter Aiken Slide # 61
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• CPA
• CMA
• Masters of Accountancy
• Other recognized
degrees/certifications
• These are necessary but
insufficient prerequisites/
qualifications
What do we teach knowledge workers about data?
© Copyright 2022 by Peter Aiken Slide # 62
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What percentage of the deal with it daily?
What do we teach IT professionals about data?
© Copyright 2022 by Peter Aiken Slide # 63
https://anythingawesome.com
• 1 course
- How to build a
new database
• What
impressions do IT
professionals get
from this
education?
- Data is a technical
skill that is needed
when developing
new databases
© Copyright 2022 by Peter Aiken Slide # 64
https://anythingawesome.com
If the only tool you
know is a hammer
you tend to see
every problem as a
nail (slightly reworded
from Abraham Maslow)
© Copyright 2022 by Peter Aiken Slide # 65
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Bad Data Decisions Spiral
© Copyright 2022 by Peter Aiken Slide #
Bad data decisions
Technical deci-
sion makers are not
data knowledgable
Business decision
makers are not
data knowledgable
Poor organizational outcomes
Poor treatment of
organizational data
assets
Poor
quality
data
66
https://anythingawesome.com
A Single Focus
• Chief
– The head or leader of an organized body of people;
the person highest in authority: the chief of police
• Chief Financial Officer (CFO)
– Individual possessing the knowledge, skills, and abilities to be both
the final authority and decision-maker in organizational financial
matters
• Chief Risk Officer (CRO)
– Individual possessing the knowledge, skills, and abilities makes
decisions and implements risk management
• Chief Medical Officer (CMO)
– Responsible for organizational medical matters. The organization,
and the public, has similar expectations for any of chief officer –
especially after the Sarbanes-Oxley bill.
© Copyright 2022 by Peter Aiken Slide # 67
https://anythingawesome.com
[dictionary.com]
• Chief
– The head or leader of an organized body of people;
the person highest in authority: the chief of police
• Chief Financial Officer (CFO) ← does not balance books
– Individual possessing the knowledge, skills, and abilities to be both
the final authority and decision-maker in organizational financial
matters
• Chief Risk Officer (CRO) ← does not test software
– Individual possessing the knowledge, skills, and abilities makes
decisions and implements risk management
• Chief Medical Officer (CMO) ← does not perform surgery
– Responsible for organizational medical matters. The organization,
and the public, has similar expectations for any of chief officer –
especially after the Sarbanes-Oxley bill.
Hiring Panels Are Often Challenged to Help
© Copyright 2022 by Peter Aiken Slide # 68
https://anythingawesome.com
Top Data Job
© Copyright 2022 by Peter Aiken Slide # 69
https://anythingawesome.com
• Dedicated solely to data asset leveraging
• Unconstrained by an IT project mindset
• Reporting to the business
Top
Operations
Job
Top Job
Top
Finance
Job
Top
IT
Job
Top
Marketing
Job
Data Governance Organization
Top
Data
Job
Enterprise
Data
Executive
Chief
Data
Officer
The Enterprise Data Executive Takes One for the Team
© Copyright 2022 by Peter Aiken Slide # 70
https://anythingawesome.com
Data Strategy is Implemented in 2 Phases
© Copyright 2022 by Peter Aiken Slide # 71
https://anythingawesome.com
Data Strategy
What the
data assets do to
support strategy
Phase I-Prerequisites
1) Prepare for dramatic change and determine how to do the work
2) Recruit a qualified, knowledgeable enterprise data executive (and
other qualified talent)
3) Eliminate the Seven Deadly Data Sins
Phase II-Iterations (Lather, Rinse, Repeat)
Exorcising the Seven Deadly Data Sins
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
© Copyright 2022 by Peter Aiken Slide #
Not Understanding Data-Centric Thinking
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
t	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
acking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ately	
tions
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
72
https://anythingawesome.com
© Copyright 2022 by Peter Aiken Slide # 73
https://anythingawesome.com
Data –
Driven?
Centric?
Focused?
First?
Provocateur?
…?
© Copyright 2022 by Peter Aiken Slide # 74
https://anythingawesome.com
?
?
?
?
?
?
© Copyright 2022 by Peter Aiken Slide # 75
https://anythingawesome.com
What?
Does?
Any?
OF?
This?
Mean?
© Copyright 2022 by Peter Aiken Slide #
the Data Doctrine® (V2)
76
https://anythingawesome.com
https://agilemanifesto.org https://thedatadoctrine.com
the Data Doctrine® (V2)
We are uncovering better ways of developing
IT systems by doing it and helping others do it.
Through this work we have come to value:
data programmes driving IT programs
informed information investing over technology acquisition activities
stable, shared organizational data over IT component evolution
data reuse over the acquisition of new data sources
© Copyright 2022 by Peter Aiken Slide # 77
https://anythingawesome.com
That is, while there is value in the items on
the right, we value the items on the left more.
Source: theagiledoctrine.org
© Copyright 2022 by Peter Aiken Slide # 78
https://anythingawesome.com
Program
https://plusanythingawesome.com
• A data strategy specifies how data assets
are to be used to support the organizational strategy
– What is strategy?
– What is a data strategy?
– How do they work together?
• A data strategy is necessary for
effective data governance
– Improve your organization’s data
– Improve the way people use their data
– Improving how people use data to support their organizational strategy
• Effective Data Strategy Prerequisites
– Lack of organizational readiness
– Failure to compensate for the lack of data competencies
– Eliminating the barriers to leveraging data,
the seven deadly data sins
• Data Strategy Development Phase II–Iterations
– Lather, rinse, repeat
– A balanced approach is required
• Q&A
Data Strategy
Plans Are Useless but Planning is Invaluable
Data Strategy is Implemented in 2 Phases
© Copyright 2022 by Peter Aiken Slide # 79
https://anythingawesome.com
Data Strategy
Phase I-Prerequisites
1) Prepare for dramatic change and determine how to do the work
2) Recruit a qualified, knowledgeable enterprise data executive
(and other qualified talent)
3) Eliminate the Seven Deadly Data Sins
Phase II-Iterations (Lather, Rinse, Repeat)
You
are
here
1) Identify the primary constraint keeping data from fully supporting strategy
2) Exploit organizational efforts to remove this constraint
3) Subordinate everything else to this exploitation decision
4) Elevate the data constraint
5) Repeat the above steps to address the new constraint
© Copyright 2022 by Peter Aiken Slide # 80
https://anythingawesome.com
• Benefits & Success Criteria
• Capability Targets
• Solution Architecture
• Organizational Development
Solution
• Leadership & Planning
• Project Dev. & Execution
• Cultural Readiness
Road Map
• Organization Mission
• Strategy & Objectives
• Organizational Structures
• Performance Measures
Business Needs
• Organizational / Readiness
• Business Processes
• Data Management Practices
• Data Assets
• Technology Assets
Current State
• Business Value Targets
• Capability Targets
• Tactics
• Data Strategy Vision
Strategic Data Imperatives
Business
Needs
Existing
Capabilities
Execution
Business
Value
New
Capabilities
Data Strategy Framework (Part 2)
By the (other) Books
© Copyright 2022 by Peter Aiken Slide #
Data
Strategy
Data
Governance
Strategy
Metadata
Strategy
Data
Quality
Strategy
BI/
Warehouse
Strategy
Data
Architecture
Strategy
Master/
Reference
Data
Strategy
Document/
Content
Strategy
Database
Strategy
Data
Acquisition
Strategy
x 81
https://anythingawesome.com
Recap
• A data strategy
specifies how data
assets are to be used to
support strategy
– What is strategy?
– What is a data strategy?
– How do they work together?
• Strategy evolves
periodically
– As data debt is reduced
– Determine the most
fixable/highest value
constraint
– Cycle through
– If constraint not addressed,
start over
© Copyright 2022 by Peter Aiken Slide # 82
https://anythingawesome.com
Alleviate
A pattern in a stream of decisions
Constraints limiting goal
achievement
© Copyright 2022 by Peter Aiken Slide #
https://en.wikipedia.org/wiki/Theory_of_constraints
(TOC)
• A management paradigm that views any
manageable system as being limited in
achieving more of its goals by a small
number of constraints(Eliyahu M. Goldratt)
• There is always at least one constraint, and
TOC uses a focusing process to identify the
constraint and restructure the rest of the
organization to address it
• TOC adopts the common idiom "a chain
is no stronger than its weakest link,"
processes, organizations, etc., are
vulnerable because the weakest
component can damage or break them or
at least adversely affect the outcome
83
https://anythingawesome.com
Each cycle has an articulated purpose
© Copyright 2022 by Peter Aiken Slide # 84
https://anythingawesome.com
Theory of Constraints - Generic
© Copyright 2022 by Peter Aiken Slide # 85
https://anythingawesome.com
Identify the current constraints,
the components of the system
limiting goal realization
Make quick
improvements
to the constraint
using existing
resources
Review other activities in the process facilitate proper alignment and support of constraint
If the constraint
persists, identify other
actions to eliminate
the constraint
Repeat until the
constraint is
eliminated
Alleviate
Theory of Constraints at work
improving your data
© Copyright 2022 by Peter Aiken Slide # 86
https://anythingawesome.com
In your analysis of how
organization data can best
support organizational strategy
one thing is blocking you most -
identify it!
Try to fix it
rapidly with out
restructuring
(correct it
operationally)
Improve existing data evolution activities to ensure singular focus on the current objective
Restructure to
address constraint
Repeat until data
better supports
strategy
Alleviate
© Copyright 2022 by Peter Aiken Slide #
Metadata
Management
87
https://anythingawesome.com
Data
Management
Body
of
Knowledge
(DM
BoK
V2)
Practice
Areas
from The DAMA Guide to the Data Management Body of Knowledge 2E © 2017 by DAMA International
Iteration 1
© Copyright 2022 by Peter Aiken Slide # 88
https://anythingawesome.com
Data
Strategy
Data
Governance
BI/
Warehouse
Perfecting
operations in 3
data management
practice areas
1X
1X
1X
Metadata
Data
Quality
Iteration 2
© Copyright 2022 by Peter Aiken Slide # 89
https://anythingawesome.com
Data
Strategy
Data
Governance
BI/
Warehouse
Perfecting
operations in 3
data management
practice areas
Metadata
2X
2X
1X
Iteration 3
© Copyright 2022 by Peter Aiken Slide # 90
https://anythingawesome.com
Data
Strategy
Data
Governance
BI/
Warehouse
Reference &
Master Data
Perfecting
operations in 3
data management
practice areas
1X
3X
3X
Increasing Implementation Effectiveness
© Copyright 2022 by Peter Aiken Slide # 91
https://anythingawesome.com
A Musical Analogy
© Copyright 2022 by Peter Aiken Slide # 92
https://anythingawesome.com
+ =
https://www.youtube.com/watch?v=4n1GT-VjjVs&frags=pl%2Cwn | only played 3 times according to https://www.setlist.fm/stats/bruce-springsteen-2bd6dcce.html
Upcoming Events
Data Modeling Fundamentals
8 February 2022
Data Stewards:
Defining and Assigning
8 March 2022
Essential:
Reference and Master Data Management
12 April 2022
© Copyright 2022 by Peter Aiken Slide # 93
https://anythingawesome.com
Brought to you by:
All Times: 19:00 UTC (2:00 PM NYC) | Presented by: Peter Aiken, PhD
Event Pricing
© Copyright 2022 by Peter Aiken Slide # 94
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• 20% off
directly from the publisher
on select titles
• My Book Store @
http://plusanythingawesome.com
• Enter the code
"anythingawesome" at the
Technics bookstore checkout
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"Apply Coupon" anythingawesome
Peter.Aiken@AnythingAwesome.com +1.804.382.5957
Thank You!
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Data Strategy Best Practices

  • 1. Data Strategy Best Practices © Copyright 2022 by Peter Aiken Slide # peter.aiken@anythingawesome.com +1.804.382.5957 Peter Aiken, PhD Alleviate Strategy Cycle Peter Aiken, Ph.D. • I've been doing this a long time • My work is recognized as useful • Associate Professor of IS (vcu.edu) • Institute for Defense Analyses (ida.org) • DAMA International (dama.org) • MIT CDO Society (iscdo.org) • Anything Awesome (anythingawesome.com) • Experienced w/ 500+ data management practices worldwide • Multi-year immersions – US DoD (DISA/Army/Marines/DLA) – Nokia – Deutsche Bank – Wells Fargo – Walmart – HUD … • 12 books and dozens of articles © Copyright 2022 by Peter Aiken Slide # 2 https://anythingawesome.com + • DAMA International President 2009-2013/2018/2020 • DAMA International Achievement Award 2001 (with Dr. E. F. "Ted" Codd • DAMA International Community Award 2005
  • 2. Bottom Line Up Front (BLUF) • Multi-dozen+ page data strategies are less useful than the process of creating them, especially at first • Too much time spent writing the perfect plan is accomplished at the expense of the equal effort required to become proficient implementing data strategically • Cycling through a series of improvements is a better way to think about using data strategically than a grand plan © Copyright 2022 by Peter Aiken Slide # 3 https://anythingawesome.com Context • Strategy – Inherently a repetitive process that can be easily improved • Dependency – Data strategy exists to support organizational strategy • Evolution – At early maturity phases, the process is more important than the product! • Output – Plans are of limited value anyway and always discount obstacles • Technology – People and process challenges are 95% of the problem • Nirvana – Q: How do I get to Carnegie Hall? – A: Practice Practice Practice © Copyright 2022 by Peter Aiken Slide # 4 https://anythingawesome.com
  • 3. © Copyright 2022 by Peter Aiken Slide # 5 https://anythingawesome.com Program https://plusanythingawesome.com • A data strategy specifies how data assets are to be used to support the organizational strategy – What is strategy? – What is a data strategy? – How do they work together? • A data strategy is necessary for effective data governance – Improve your organization’s data – Improve the way people use their data – Improving how people use data to support their organizational strategy • Effective Data Strategy Prerequisites – Lack of organizational readiness – Failure to compensate for the lack of data competencies – Eliminating the barriers to leveraging data, the seven deadly data sins • Data Strategy Development Phase II–Iterations – Lather, rinse, repeat – A balanced approach is required • Q&A Data Strategy Plans Are Useless but Planning is Invaluable © Copyright 2022 by Peter Aiken Slide # https://ctb.ku.edu/en/table-of-contents/structure/strategic-planning/develop-strategies/main 6 https://anythingawesome.com
  • 4. © Copyright 2022 by Peter Aiken Slide # 7 https://anythingawesome.com https://www.cio.com/article/3088208/leadership-management/how-to-avoid-a-digital-strategy-failure.html What Simon Sinek: How great leaders inspire action • What motivates people – is not what you do, – It is why you do it (for example) • Rev. Martin Luther King Jr. gave the – "I have a dream speech" (not the) – "I have a plan speech" © Copyright 2022 by Peter Aiken Slide # 8 https://anythingawesome.com http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html How Why Why Strategy must provide the
  • 5. What is Strategy? • Current use derived from military - a pattern in a stream of decisions [Henry Mintzberg] © Copyright 2022 by Peter Aiken Slide # 9 https://anythingawesome.com A thing Every Day Low Price Former Walmart Business Strategy © Copyright 2022 by Peter Aiken Slide # 10 https://anythingawesome.com
  • 6. Wayne Gretzky’s Strategy © Copyright 2022 by Peter Aiken Slide # He skates to where he thinks the puck will be ... 11 https://anythingawesome.com Strategy in Action: Napoleon faces a larger enemy • Question? – How do I defeat the competition when their forces are bigger than mine? • Answer: – Divide and conquer! – “a pattern in a stream of decisions” © Copyright 2022 by Peter Aiken Slide # 12 https://anythingawesome.com
  • 7. Supply Line Metadata (as part of a divide and conquer strategy) © Copyright 2022 by Peter Aiken Slide # 13 https://anythingawesome.com First Divide © Copyright 2022 by Peter Aiken Slide # 14 https://anythingawesome.com
  • 8. Then Conquer © Copyright 2022 by Peter Aiken Slide # 15 https://anythingawesome.com Complex Strategy • First – Hit both armies hard at just the right spot • Then – Turn right and defeat the Prussians • Then – Turn left and defeat the British © Copyright 2022 by Peter Aiken Slide # Whilesomeoneisshootingatyou! 16 https://anythingawesome.com
  • 9. Strategy Example 1 © Copyright 2022 by Peter Aiken Slide # Good Guys (Us) Bad Guys (Them) 17 https://anythingawesome.com Strategy Example 2 © Copyright 2022 by Peter Aiken Slide # Good Guys (Us) Bad Guys (Them) 18 https://anythingawesome.com
  • 10. Strategy Example 3 © Copyright 2022 by Peter Aiken Slide # Good Guys (Us) Bad Guys (Them) 19 https://anythingawesome.com Strategy Guides Workgroup Activities © Copyright 2022 by Peter Aiken Slide # A pattern in a stream of decisions 20 https://anythingawesome.com
  • 11. Strategy that winds up only on a shelf is not useful © Copyright 2022 by Peter Aiken Slide # Data Strategy 21 https://anythingawesome.com General Dwight D. Eisenhower © Copyright 2022 by Peter Aiken Slide # 22 https://anythingawesome.com “In preparing for battle I have always found that plans are useless, but planning is indispensable …” https://quoteinvestigator.com/2017/11/18/planning/ – “In preparing for battle I have always found that plans are useless, but planning is indispensable …” https://quoteinvestigator.com/2017/11/18/planning/
  • 12. Mike Tyson “Everybody has a plan until they get punched in the face.” http://f--f.info/?p=23071 © Copyright 2022 by Peter Aiken Slide # 23 https://anythingawesome.com Your Data Strategy • Highest level data guidance available ... • Focusing data activities on business-goal achievement ... • Providing guidance when faced with a stream of decisions or uncertainties • Data strategy most usefully articulates how data can be best used to support organizational strategy • This usually involves a balance of remediation and proactive measures © Copyright 2022 by Peter Aiken Slide # 24 https://anythingawesome.com
  • 13. Data Strategy Measures • Effectiveness – Over time • Volume (length) – Should be not a whole lot longer than the organizational strategy https://www.gartner.com/en/webinars/3994588/the-art-of-the-1-page-strategy-storytelling-enables-business-gro • Versions – Should be sequential (with score keeping) • Understanding – Common agreement can be measured © Copyright 2022 by Peter Aiken Slide # 25 https://anythingawesome.com Information Management Strategy On A Page © Copyright 2022 by Peter Aiken Slide # 26 https://anythingawesome.com Statement of Information Management Strategy: Shift the focus of IT investment and skills toward information management with the goal of providing employees with attainable and useful information and boosting their capability to exploit that information for competitive advantage. State of IM in 20XX Top 5-7 IM Initiatives 1. Launch an information management and analytics center of excellence. 2. Redesign IT's opportunity-identification process to make it proactive and informed by observation of distinct employee segments. 3. Identify analytic capabilities used by employees and offer a portfolio of tools to meet those needs. 4. Develop and hire usability and interface design skills in IT. 5. Coach employees to boost their analytic capability and foster informed skepticism. 6. Harmonize and integrate a small subset of information subjects where there is greatest enterprise need. Top 5-7 Underlying Beliefs and Assumptions 1. The number of opportunities to drive growth through information management will equal or outstrip the opportunities for process automation. 2. Many of our employees lack the skills and judgment to use information effectively for decision making. 3. Not all information needs to be harmonized or integrated at enterprise level. Similarly, some information needs higher levels of quality than others. 4. Our business partners will take the lead in information stewardship. 5. Employee reliance on external information sources and on unstructured information will continue to rise. Top 5-7 Metrics Describing the Initial State •Percentage of IT budget devoted to information and analytics projects = 23% •Percentage of budget spent on employee capability < 5% •Percentage of information subjects targeted for harmonization and integration > 80% •Target number of analytic tools = 1-3 •Percentage of employees who are informed skeptics = 38% Top 5-7 Metrics Describing the End State •Percentage of IT budget devoted to information and analytics projects = 40-50% •Percentage of budget spent on employee capability > 10% •Percentage of information subjects targeted for harmonization and integration < 40% •Target number of analytic tools = 8-12 •Percentage of employees who are informed skeptics = 59% Example courtesy of Dr. Chris Bradley - chris.bradley@dmadvisors.co.uk State of IM in 20YY
  • 14. Planning Options • Plan the entire process before beginning – One attempt • Use iterative strategy cycles – Incorporate corrective feedback on initial assumptions © Copyright 2022 by Peter Aiken Slide # Alleviate the Strategy Cycle Alleviate the Strategy Cycle Alleviate the Strategy Cycle Alleviate the Strategy Cycle Note: Numerous upfront assumptions are required because plans must be detailed, specifying end objectives 27 https://anythingawesome.com Focus evolve from reactive to proactive Strategy helps your data program © Copyright 2022 by Peter Aiken Slide # 28 https://anythingawesome.com Over time increase capacity and improve Strategy Cycle
  • 15. Other recent data "strategies" • Big Data • Data Science • Analytics • SAP • Microsoft • Google • AWS • ... © Copyright 2022 by Peter Aiken Slide # 29 https://anythingawesome.com These are technologies! Recap • A data strategy specifies how data assets are to be used to support strategy – What is strategy? – What is a data strategy? – How do they work together? • Strategy evolves periodically © Copyright 2022 by Peter Aiken Slide # 30 https://anythingawesome.com Strategic Focus A pattern in a stream of decisions Constraints limiting goal achievement
  • 16. © Copyright 2022 by Peter Aiken Slide # 31 https://anythingawesome.com Program https://plusanythingawesome.com • A data strategy specifies how data assets are to be used to support the organizational strategy – What is strategy? – What is a data strategy? – How do they work together? • A data strategy is necessary for effective data governance – Improve your organization’s data – Improve the way people use their data – Improving how people use data to support their organizational strategy • Effective Data Strategy Prerequisites – Lack of organizational readiness – Failure to compensate for the lack of data competencies – Eliminating the barriers to leveraging data, the seven deadly data sins • Data Strategy Development Phase II–Iterations – Lather, rinse, repeat – A balanced approach is required • Q&A Data Strategy Plans Are Useless but Planning is Invaluable 7 Data Governance Definitions • The formal orchestration of people, process, and technology to enable an organization to leverage data as an enterprise asset – The MDM Institute • A convergence of data quality, data management, business process management, and risk management surrounding the handling of data in an organization – Wikipedia • A system of decision rights and accountabilities for information-related processes, executed according to agreed-upon models which describe who can take what actions with what information, and when, under what circumstances, using what methods – Data Governance Institute • The execution and enforcement of authority over the management of data assets and the performance of data functions – KiK Consulting • A quality control discipline for assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information – IBM Data Governance Council • Data governance is the formulation of policy to optimize, secure, and leverage information as an enterprise asset by aligning the objectives of multiple functions – Sunil Soares • The exercise of authority and control over the management of data assets – DM BoK © Copyright 2022 by Peter Aiken Slide # 32 https://anythingawesome.com
  • 17. Elevator Pitch © Copyright 2022 by Peter Aiken Slide # 33 https://anythingawesome.com An elevator pitch, elevator speech, or elevator statement is a short description of an idea, product, or company that explains the concept in a way such that any listener can understand it in a short period of time. (Wikipedia) Managing What is Data Governance? © Copyright 2022 by Peter Aiken Slide # Would you want your sole, non- depletable, non- degrading, durable, strategic asset managed without guidance? 34 https://anythingawesome.com Guidance with Data
  • 18. What is Data Governance? © Copyright 2022 by Peter Aiken Slide # Managing Data Decisions with Guidance Would you want your sole, non- depletable, non- degrading, durable, strategic asset managed without guidance? 35 https://anythingawesome.com Data Assets Win! • Today, data is the most powerful, yet underutilized and poorly managed organizational asset • Data is your – Sole (only) – Non-depletable – Non-degrading – Durable – Strategic • Asset – Data is the new oil! – Data is the new (s)oil! – Data is the new bacon! • As such, data deserves: – It's own strategy – Attention on par with similar organizational assets – Professional ministration to make up for past neglect © Copyright 2022 by Peter Aiken Slide # 2020 American Airlines market value ~ $6b AAdvantage valued between $19.5-$31.5 2020 United market value ~ 9$b MileagePlus ~ $22b https://www.forbes.com/sites/advisor/2020/07/15/how-airlines-make-billions-from-monetizing-frequent-flyer-programs/?sh=66da87a614e9 Data Assets Financial Assets Real Estate Assets Inventory Assets Non- depletable Available for subsequent use Can be used up Can be used up Non- degrading √ √ Can degrade over time Can degrade over time Durable Non-taxed √ √ Strategic Asset √ √ √ √ 36 https://anythingawesome.com Asset: A resource controlled by the organization as a result of past events or transactions and from which future economic benefits are expected to flow [Wikipedia] Data Assets Win!
  • 19. Data Debt – Getting Back to Zero • Data debt – The time and effort it will take to return your data to a governed state from its likely current state of ungoverned. • Getting back to zero – Involves undoing existing stuff – Likely new skills are required • At zero-must start from scratch – Typically requires annual proof of value • Now you need to get good at both – Almost all data challenges involve interoperability – Little guidance at optimizing data management practices – Very little at getting back to zero © Copyright 2022 by Peter Aiken Slide # 37 https://anythingawesome.com You must address data debt • Slows progress • Decreases quality • Increases costs © Copyright 2022 by Peter Aiken Slide # 38 https://anythingawesome.com https://www.merkleinc.com/blog/are-you-buried-alive-data-debt https://johnladley.com/a-bit-more-on-data-debt/ https://uk.nttdataservices.com/en/blog/2020/february/how-to-get-rid-of-your-data-debt
  • 20. © Copyright 2022 by Peter Aiken Slide # 39 https://anythingawesome.com Separating the Wheat from the Chaff Separating the Wheat from the Chaff © Copyright 2022 by Peter Aiken Slide # 40 https://anythingawesome.com Is well organized data worth more?
  • 21. Pre-Information Age Metadata • Examples of information architecture achievements that happened well before the information age: – Page numbering – Alphabetical order – Table of contents – Indexes – Lexicons – Maps – Diagrams © Copyright 2022 by Peter Aiken Slide # 41 https://anythingawesome.com Example from: How to make sense of any mess by Abby Covert (2014) ISBN: 1500615994 "While we can arrange things with the intent to communicate certain information, we can't actually make information. Our users do that for us." https://www.youtube.com/watch?v=60oD1TDzAXQ&feature=emb_logo https://www.youtube.com/watch?v=r10Sod44rME&t=1s https://www.youtube.com/watch?v=XD2OkDPAl6s Remove the structure and things fall apart rapidly • Better organized data increases in value © Copyright 2022 by Peter Aiken Slide # 42 https://anythingawesome.com
  • 22. Separating the Wheat from the Chaff • Better organized data increases in value • Poor data management practices are costing organizations money/time/effort • 80% of organizational data is ROT – Redundant – Obsolete – Trivial • The question is which data to eliminate? – Most enterprise data is never analyzed © Copyright 2022 by Peter Aiken Slide # 43 https://anythingawesome.com © Copyright 2022 by Peter Aiken Slide # 44 https://anythingawesome.com Who is qualified to accomplish this?
  • 23. Data Strategy and Governance in Strategic Context © Copyright 2022 by Peter Aiken Slide # 45 https://anythingawesome.com Data asset support for organizational strategy What the data assets do to better support strategy How well the data strategy is working Operational feedback How data is delivered by IT How IT supports strategy Other aspects of organizational strategy Organizational Strategy Data Strategy Data Governance IT Projects Organizational Operations Data Strategy and Governance in Strategic Context © Copyright 2022 by Peter Aiken Slide # 46 https://anythingawesome.com (Business Goals) (Metadata) Data asset support for organizational strategy What the data assets do to better support strategy How well the data strategy is working Organizational Strategy Data Governance Data Strategy Data Stewards What is the most effective use of steward investments? (Metadata/ Business Goals) Progress, plans, problems
  • 24. © Copyright 2022 by Peter Aiken Slide # 47 https://anythingawesome.com Program https://plusanythingawesome.com • A data strategy specifies how data assets are to be used to support the organizational strategy – What is strategy? – What is a data strategy? – How do they work together? • A data strategy is necessary for effective data governance – Improve your organization’s data – Improve the way people use their data – Improving how people use data to support their organizational strategy • Effective Data Strategy Prerequisites – Lack of organizational readiness – Failure to compensate for the lack of data competencies – Eliminating the barriers to leveraging data, the seven deadly data sins • Data Strategy Development Phase II–Iterations – Lather, rinse, repeat – A balanced approach is required • Q&A Data Strategy Plans Are Useless but Planning is Invaluable © Copyright 2022 by Peter Aiken Slide # 48 https://anythingawesome.com • Benefits & Success Criteria • Capability Targets • Solution Architecture • Organizational Development Solution • Organization Mission • Strategy & Objectives • Organizational Structures • Performance Measures Business Needs Business Needs Data Strategy Framework (Part 1) x
  • 25. © Copyright 2022 by Peter Aiken Slide # 49 https://anythingawesome.com • Organization Mission • Strategy & Objectives • Organizational Structures • Performance Measures Business Needs Business Needs Data Strategy Framework (Part 1) • Organizational / Readiness • Business Processes • Data Management Practices • Data Assets • Technology Assets Current State • Business Value Targets • Capability Targets • Tactics • Data Strategy Vision Strategic Data Imperatives Existing Capabilities Execution Data Strategy is Implemented in 2 Phases © Copyright 2022 by Peter Aiken Slide # 50 https://anythingawesome.com Data Strategy What the data assets do to support strategy Phase I-Prerequisites 1) Prepare for dramatic change and determine how to do the work 2) Recruit a qualified, knowledgeable enterprise data executive (and other qualified talent) 3) Eliminate the Seven Deadly Data Sins Phase II-Iterations (Lather, Rinse, Repeat)
  • 26. © Copyright 2022 by Peter Aiken Slide # CIOs aren't 51 https://anythingawesome.com © Copyright 2022 by Peter Aiken Slide # 52 https://anythingawesome.com
  • 27. © Copyright 2022 by Peter Aiken Slide # Chief Data Officer Combat Recasting the executive team. make full use of the most valuable assets 53 https://anythingawesome.com © Copyright 2022 by Peter Aiken Slide # Credit: Image credit: Matt Vickers https://plusanythingawesome.com 54 https://anythingawesome.com
  • 28. Change the status quo! © Copyright 2022 by Peter Aiken Slide # 55 https://anythingawesome.com • Keep in mind that the appointment of a CDO typically comes from a high-level decision. In practice, it can trigger an array of problematic reactions within the organization including: – Confusion, – Uncertainty, – Doubt, – Resentment and – Resistance. • CDOs need to rise to the challenge of changing the status quo if they expect to lead the business in making data a strategic asset. – from What Chief Data Officers Need to Do to Succeed by Mario Faria https://www.forbes.com/sites/gartnergroup/2016/04/11/what-chief-data-officers-need-to-do-to-succeed/#734d53a8434a Change Management & Leadership © Copyright 2022 by Peter Aiken Slide # 56 https://anythingawesome.com
  • 29. Diagnosing Organizational Readiness © Copyright 2022 by Peter Aiken Slide # adapted from the Managing Complex Change model by Lippitt, 1987 Culture is the biggest impediment to a shift in organizational thinking about data! 57 https://anythingawesome.com • Download – http://dl.acm.org/citation.cfm?doid=2888577.2893482 or http://tinyurl.com/PeterStudy • Download Here! No cost, no registration case study download © Copyright 2022 by Peter Aiken Slide # 58 https://anythingawesome.com 8 EXPERIENCE: Succeeding at Data Management—BigCo Attempts to Leverage Data PETER AIKEN, Virginia Commonwealth University/Data Blueprint In a manner similar to most organizations, BigCompany (BigCo) was determined to benefit strategically from its widely recognized and vast quantities of data. (U.S. government agencies make regular visits to BigCo to learn from its experiences in this area.) When faced with an explosion in data volume, increases in complexity, and a need to respond to changing conditions, BigCo struggled to respond using a traditional, information technology (IT) project-based approach to address these challenges. As BigCo was not data knowledgeable, it did not realize that traditional approaches could not work. Two full years into the initiative, BigCo was far from achieving its initial goals. How much more time, money, and effort would be required before results were achieved? Moreover, could the results be achieved in time to support a larger, critical, technology-driven challenge that also depended on solving the data challenges? While these questions remain unaddressed, these considerations increase our collective understanding of data assets as separate from IT projects. Only by reconceiving data as a strategic asset can organizations begin to address these new challenges. Transformation to a data-driven culture requires far more than technology, which remains just one of three required “stool legs” (people and process being the other two). Seven prerequisites to effectively leveraging data are necessary, but insufficient awareness exists in most organizations—hence, the widespread misfires in these areas, especially when attempting to implement the so-called big data initiatives. Refocusing on foundational data management practices is required for all organizations, regardless of their organizational or data strategies. Categories and Subject Descriptors: H.2.0 [Information Systems]: Database Management—General; E.0 [Data]: General General Terms: Management, Performance, Design Additional Key Words and Phrases: Data management, data governance, data stewardship, organizational design, CDO, CIO, chief data officer, chief information officer, data, data architecture, enterprise data exec- utive, IT management, strategy, policy, enterprise architecture, information systems, conceptual modeling, data integration, data warehousing, analytics, and business intelligence, BigCo ACM Reference Format: Peter Aiken. 2016. Experience: Succeeding at data management—BigCo attempts to leverage data. J. Data and Information Quality 7, 1–2, Article 8 (May 2016), 35 pages. DOI: http://dx.doi.org/10.1145/2893482 1. CASE INTRODUCTION Good technology in the hands of an inexperienced user rarely produces positive results. Everyone wants to “leverage” data. Today, this is most often interpreted as invest- ments in warehousing, analytics, business intelligence (BI), and so on. After all, that is what you do with an asset—you leverage it—so the asset can help you to attain strategic objectives; see Redman [2008] and Ladley [2010]. Widespread and pervasive Author’s address: P. Aiken, 10124C West Broad Street, Glen Allen, VA 23060; email: peter.aiken@vcu.edu. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Permissions@acm.org. 2016 Copyright is held by the owner/author(s). Publication rights licensed to ACM. ACM 1936-1955/2016/05-ART8 $15.00 DOI: http://dx.doi.org/10.1145/2893482 ACM Journal of Data and Information Quality, Vol. 7, No. 1–2, Article 8, Publication date: May 2016.
  • 30. Data Strategy is Implemented in 2 Phases © Copyright 2022 by Peter Aiken Slide # 59 https://anythingawesome.com Data Strategy What the data assets do to support strategy Phase I-Prerequisites 1) Prepare for dramatic change and determine how to do the work 2) Recruit a qualified, knowledgeable enterprise data executive (and other qualified talent) 3) Eliminate the Seven Deadly Data Sins Phase II-Iterations (Lather, Rinse, Repeat) Enron • Fortune named Enron "America's Most Innovative Company" for six consecutive years • Suffered the largest Chapter 11 bankruptcy in history (up to that time) • August 2001: $90.00 → $42.00 → $0.26 • Dynegy (several $ billion) attempted rescue • Enron spends entire amount in 1 week – Any person can write a check at Enron for – Any amount of money for – Any purchase at – Any time ... • Enron goes back to Dynegy for more $? • Dynegy: What happened to the several $ billion I gave you last week? • Enron: http://en.wikipedia.org/wiki/Enron © Copyright 2022 by Peter Aiken Slide # 60 https://anythingawesome.com
  • 31. CFO Necessary Prerequisites/Qualifications © Copyright 2022 by Peter Aiken Slide # 61 https://anythingawesome.com • CPA • CMA • Masters of Accountancy • Other recognized degrees/certifications • These are necessary but insufficient prerequisites/ qualifications What do we teach knowledge workers about data? © Copyright 2022 by Peter Aiken Slide # 62 https://anythingawesome.com What percentage of the deal with it daily?
  • 32. What do we teach IT professionals about data? © Copyright 2022 by Peter Aiken Slide # 63 https://anythingawesome.com • 1 course - How to build a new database • What impressions do IT professionals get from this education? - Data is a technical skill that is needed when developing new databases © Copyright 2022 by Peter Aiken Slide # 64 https://anythingawesome.com If the only tool you know is a hammer you tend to see every problem as a nail (slightly reworded from Abraham Maslow)
  • 33. © Copyright 2022 by Peter Aiken Slide # 65 https://anythingawesome.com Bad Data Decisions Spiral © Copyright 2022 by Peter Aiken Slide # Bad data decisions Technical deci- sion makers are not data knowledgable Business decision makers are not data knowledgable Poor organizational outcomes Poor treatment of organizational data assets Poor quality data 66 https://anythingawesome.com
  • 34. A Single Focus • Chief – The head or leader of an organized body of people; the person highest in authority: the chief of police • Chief Financial Officer (CFO) – Individual possessing the knowledge, skills, and abilities to be both the final authority and decision-maker in organizational financial matters • Chief Risk Officer (CRO) – Individual possessing the knowledge, skills, and abilities makes decisions and implements risk management • Chief Medical Officer (CMO) – Responsible for organizational medical matters. The organization, and the public, has similar expectations for any of chief officer – especially after the Sarbanes-Oxley bill. © Copyright 2022 by Peter Aiken Slide # 67 https://anythingawesome.com [dictionary.com] • Chief – The head or leader of an organized body of people; the person highest in authority: the chief of police • Chief Financial Officer (CFO) ← does not balance books – Individual possessing the knowledge, skills, and abilities to be both the final authority and decision-maker in organizational financial matters • Chief Risk Officer (CRO) ← does not test software – Individual possessing the knowledge, skills, and abilities makes decisions and implements risk management • Chief Medical Officer (CMO) ← does not perform surgery – Responsible for organizational medical matters. The organization, and the public, has similar expectations for any of chief officer – especially after the Sarbanes-Oxley bill. Hiring Panels Are Often Challenged to Help © Copyright 2022 by Peter Aiken Slide # 68 https://anythingawesome.com
  • 35. Top Data Job © Copyright 2022 by Peter Aiken Slide # 69 https://anythingawesome.com • Dedicated solely to data asset leveraging • Unconstrained by an IT project mindset • Reporting to the business Top Operations Job Top Job Top Finance Job Top IT Job Top Marketing Job Data Governance Organization Top Data Job Enterprise Data Executive Chief Data Officer The Enterprise Data Executive Takes One for the Team © Copyright 2022 by Peter Aiken Slide # 70 https://anythingawesome.com
  • 36. Data Strategy is Implemented in 2 Phases © Copyright 2022 by Peter Aiken Slide # 71 https://anythingawesome.com Data Strategy What the data assets do to support strategy Phase I-Prerequisites 1) Prepare for dramatic change and determine how to do the work 2) Recruit a qualified, knowledgeable enterprise data executive (and other qualified talent) 3) Eliminate the Seven Deadly Data Sins Phase II-Iterations (Lather, Rinse, Repeat) Exorcising the Seven Deadly Data Sins Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges © Copyright 2022 by Peter Aiken Slide # Not Understanding Data-Centric Thinking g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 t Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 acking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ately tions Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 72 https://anythingawesome.com
  • 37. © Copyright 2022 by Peter Aiken Slide # 73 https://anythingawesome.com Data – Driven? Centric? Focused? First? Provocateur? …? © Copyright 2022 by Peter Aiken Slide # 74 https://anythingawesome.com ? ? ? ? ? ?
  • 38. © Copyright 2022 by Peter Aiken Slide # 75 https://anythingawesome.com What? Does? Any? OF? This? Mean? © Copyright 2022 by Peter Aiken Slide # the Data Doctrine® (V2) 76 https://anythingawesome.com https://agilemanifesto.org https://thedatadoctrine.com
  • 39. the Data Doctrine® (V2) We are uncovering better ways of developing IT systems by doing it and helping others do it. Through this work we have come to value: data programmes driving IT programs informed information investing over technology acquisition activities stable, shared organizational data over IT component evolution data reuse over the acquisition of new data sources © Copyright 2022 by Peter Aiken Slide # 77 https://anythingawesome.com That is, while there is value in the items on the right, we value the items on the left more. Source: theagiledoctrine.org © Copyright 2022 by Peter Aiken Slide # 78 https://anythingawesome.com Program https://plusanythingawesome.com • A data strategy specifies how data assets are to be used to support the organizational strategy – What is strategy? – What is a data strategy? – How do they work together? • A data strategy is necessary for effective data governance – Improve your organization’s data – Improve the way people use their data – Improving how people use data to support their organizational strategy • Effective Data Strategy Prerequisites – Lack of organizational readiness – Failure to compensate for the lack of data competencies – Eliminating the barriers to leveraging data, the seven deadly data sins • Data Strategy Development Phase II–Iterations – Lather, rinse, repeat – A balanced approach is required • Q&A Data Strategy Plans Are Useless but Planning is Invaluable
  • 40. Data Strategy is Implemented in 2 Phases © Copyright 2022 by Peter Aiken Slide # 79 https://anythingawesome.com Data Strategy Phase I-Prerequisites 1) Prepare for dramatic change and determine how to do the work 2) Recruit a qualified, knowledgeable enterprise data executive (and other qualified talent) 3) Eliminate the Seven Deadly Data Sins Phase II-Iterations (Lather, Rinse, Repeat) You are here 1) Identify the primary constraint keeping data from fully supporting strategy 2) Exploit organizational efforts to remove this constraint 3) Subordinate everything else to this exploitation decision 4) Elevate the data constraint 5) Repeat the above steps to address the new constraint © Copyright 2022 by Peter Aiken Slide # 80 https://anythingawesome.com • Benefits & Success Criteria • Capability Targets • Solution Architecture • Organizational Development Solution • Leadership & Planning • Project Dev. & Execution • Cultural Readiness Road Map • Organization Mission • Strategy & Objectives • Organizational Structures • Performance Measures Business Needs • Organizational / Readiness • Business Processes • Data Management Practices • Data Assets • Technology Assets Current State • Business Value Targets • Capability Targets • Tactics • Data Strategy Vision Strategic Data Imperatives Business Needs Existing Capabilities Execution Business Value New Capabilities Data Strategy Framework (Part 2)
  • 41. By the (other) Books © Copyright 2022 by Peter Aiken Slide # Data Strategy Data Governance Strategy Metadata Strategy Data Quality Strategy BI/ Warehouse Strategy Data Architecture Strategy Master/ Reference Data Strategy Document/ Content Strategy Database Strategy Data Acquisition Strategy x 81 https://anythingawesome.com Recap • A data strategy specifies how data assets are to be used to support strategy – What is strategy? – What is a data strategy? – How do they work together? • Strategy evolves periodically – As data debt is reduced – Determine the most fixable/highest value constraint – Cycle through – If constraint not addressed, start over © Copyright 2022 by Peter Aiken Slide # 82 https://anythingawesome.com Alleviate A pattern in a stream of decisions Constraints limiting goal achievement
  • 42. © Copyright 2022 by Peter Aiken Slide # https://en.wikipedia.org/wiki/Theory_of_constraints (TOC) • A management paradigm that views any manageable system as being limited in achieving more of its goals by a small number of constraints(Eliyahu M. Goldratt) • There is always at least one constraint, and TOC uses a focusing process to identify the constraint and restructure the rest of the organization to address it • TOC adopts the common idiom "a chain is no stronger than its weakest link," processes, organizations, etc., are vulnerable because the weakest component can damage or break them or at least adversely affect the outcome 83 https://anythingawesome.com Each cycle has an articulated purpose © Copyright 2022 by Peter Aiken Slide # 84 https://anythingawesome.com
  • 43. Theory of Constraints - Generic © Copyright 2022 by Peter Aiken Slide # 85 https://anythingawesome.com Identify the current constraints, the components of the system limiting goal realization Make quick improvements to the constraint using existing resources Review other activities in the process facilitate proper alignment and support of constraint If the constraint persists, identify other actions to eliminate the constraint Repeat until the constraint is eliminated Alleviate Theory of Constraints at work improving your data © Copyright 2022 by Peter Aiken Slide # 86 https://anythingawesome.com In your analysis of how organization data can best support organizational strategy one thing is blocking you most - identify it! Try to fix it rapidly with out restructuring (correct it operationally) Improve existing data evolution activities to ensure singular focus on the current objective Restructure to address constraint Repeat until data better supports strategy Alleviate
  • 44. © Copyright 2022 by Peter Aiken Slide # Metadata Management 87 https://anythingawesome.com Data Management Body of Knowledge (DM BoK V2) Practice Areas from The DAMA Guide to the Data Management Body of Knowledge 2E © 2017 by DAMA International Iteration 1 © Copyright 2022 by Peter Aiken Slide # 88 https://anythingawesome.com Data Strategy Data Governance BI/ Warehouse Perfecting operations in 3 data management practice areas 1X 1X 1X Metadata Data Quality
  • 45. Iteration 2 © Copyright 2022 by Peter Aiken Slide # 89 https://anythingawesome.com Data Strategy Data Governance BI/ Warehouse Perfecting operations in 3 data management practice areas Metadata 2X 2X 1X Iteration 3 © Copyright 2022 by Peter Aiken Slide # 90 https://anythingawesome.com Data Strategy Data Governance BI/ Warehouse Reference & Master Data Perfecting operations in 3 data management practice areas 1X 3X 3X
  • 46. Increasing Implementation Effectiveness © Copyright 2022 by Peter Aiken Slide # 91 https://anythingawesome.com A Musical Analogy © Copyright 2022 by Peter Aiken Slide # 92 https://anythingawesome.com + = https://www.youtube.com/watch?v=4n1GT-VjjVs&frags=pl%2Cwn | only played 3 times according to https://www.setlist.fm/stats/bruce-springsteen-2bd6dcce.html
  • 47. Upcoming Events Data Modeling Fundamentals 8 February 2022 Data Stewards: Defining and Assigning 8 March 2022 Essential: Reference and Master Data Management 12 April 2022 © Copyright 2022 by Peter Aiken Slide # 93 https://anythingawesome.com Brought to you by: All Times: 19:00 UTC (2:00 PM NYC) | Presented by: Peter Aiken, PhD Event Pricing © Copyright 2022 by Peter Aiken Slide # 94 https://anythingawesome.com • 20% off directly from the publisher on select titles • My Book Store @ http://plusanythingawesome.com • Enter the code "anythingawesome" at the Technics bookstore checkout where it says to "Apply Coupon" anythingawesome
  • 48. Peter.Aiken@AnythingAwesome.com +1.804.382.5957 Thank You! © Copyright 2022 by Peter Aiken Slide # 95 Book a call with Peter to discuss anything - https://anythingawesome.com/OfficeHours.html