Real-World Data Governance: Tools of Data Governance – Purchased and Developed – Part 1 Purchased

Metadata As A Data
Governance Enabler

Ian Rowlands
ASG, Senior Director of Solutions
Management

www.asg.com
© 2012 Allen Systems Group, Inc.

The Data Governance Patchwork

How much do you
invest in the Metadata
patchwork? Management

…. Inventory

Data
Governance

Reference
and Master
Quality
Data
Management

Security
What stitches the
patchwork
together?
www.asg.com

Best Practice?

Data Governance
Institute Data Vendor Specific
DAMA DMBOK
Governance Frameworks
Framework

Potential
“Data
Government /
Stewardship”
Regulatory
Frameworks
Approaches

3 www.asg.com

One Way Of Categorizing Data …

Retire Change
Old New Categorize Propose

stuff Stuff
Categorize Evaluate Develop Evaluate

4 www.asg.com

How Do You Make The Decisions?

The “usual” questions! The
answers are metadata. The key
issue is to organize and keep track
of the questions and answers. Not
surprisingly, to me the heart of a
solution is an enterprise metadata
repository …

5 www.asg.com

Well Yes, But …

Governance is a business driven
process impacting technical
choices

Most metadata is not
presented is business friendly
fashion

How to bridge the gap between
business- and technology-
focused specialists?

6 www.asg.com

There’s No Silver Bullet, But…

Governance is a
• Attach governance activities to business
business driven
processes so that governance is a by-
process impacting
technical choices … product

Most metadata is not • Eliminate the user interface, and make
presented is business metadata supplemental business
friendly fashion… information

Bridge the gap
between business- and • By building a business glossary and
technology-focused linking it to the metadata repository
specialists …

www.asg.com

To hear more about ASG
solutions …

Ian Rowlands
ASG, Senior Director of Solutions
Management
Ian.rowlands@asg.com
(239) 435 2097
www.asg.com

Real World Data Governance
Webinar 11: Tools of Data Governance
Part 1 - Purchased
Monthly Webinar Series Hosted by Dataversity
Robert S. Seiner – KIK Consulting / TDAN.com
November 15, 2012 – 2:00 p.m. EST

Robert S. Seiner
KIK Consulting & Educational Services, LLC - KIKconsulting.com
The Data Administration Newsletter, LLC - TDAN.com

Twitter at #RWDG 1

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Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Real-World Data Governance
Upcoming Webinars

• Real-World Data Governance – Monthly Webinar Series
– December 20, 2012 – Tools of Data Governance – Purchased and Developed – 2pm EST

– Register On-Line at Dataversity.Net

– Look Out This Week for the RWDG 2013 AGENDA

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Tools of Data Governance – Abstract

• Part One: Tools of data governance come in all shapes and sizes. There are
software products and tools on the market that can be used to enable and
bring success to Data Governance programs.

• Part Two: There are templates and artifacts developed by experience
consultants and practitioners that can add value to successful programs.

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Tools of Data Governance – Abstract

• This set of two webinars will focus on purchasable products and products
you can develop internally and specifically where they can benefit the
companies that use them.

• This first of the two-part webinar will not be an advertisement or
infomercial that is intended to sell products.

• Rather, the focus will be on a view of what is available on the market and
the areas where they will add value to your data governance program.

• Join Bob Seiner and DATAVERSITY for the eleventh in a series of monthly
webinars titled “Real-World Data Governance” that will focus on sharing
knowledge about the Tools of Data Governance – Purchased and
Developed.

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Tools of Data Governance – Definitions

• What is meant by Non-Invasive Data Governance™?:
With Data Governance in General:
– Many organizations view Data Governance as being over-and-above normal
work efforts and threatening to the existing work culture of the organization.
It does not have to be that way.
– Many organizations have a difficult time getting people to adopt Data
Governance best practices because of a common belief that Data Governance is
about command-and-control.
– While I firmly state that Data Governance is “the execution and enforcement of
authority over the management of data”, nowhere in that definition does it say
that Data Governance has to be invasive or threatening to the work, people and
culture of the organization.

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With Non-Invasive Data Governance™:
– Data steward responsibilities are identified and recognized, formalized and
engaged according to their existing responsibility rather than being assigned or
handed to people as more work.
– The governance of data is applied to existing policies, standard operating
procedures, practices, and methodologies … rather than being introduced or
emphasized as new processes or methods.
– The governance of data augments and supports all data integration, risk
management, business intelligence and master data management activities
rather than imposing inconsistent rigor to these initiatives.

What are the types of tools that are available for
purchase that will assist us to achieve
Non-Invasive Data Governance™?
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With Non-Invasive Data Governance™:
– Specific attention is paid to assuring senior management’s understanding of a
practical and non-threatening yet effective approach to governing data that will
be taken to mediate ownership and promote stewarding of data as a cross-
organization asset, rather than the traditional method of “you will do this”.
– Best practices and key concepts of the non-threatening approach are
communicated effectively, compared to existing practices to identify and
leverage strengths and enable the ability to address opportunities to improve.

What are the types of tools that are available for
purchase that will assist us to achieve
Non-Invasive Data Governance™?

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• Questions to Ask Ourselves:
– Is the Purchase of a Data Governance Tool “Invasive”?
– What Expectations Come w/the Purchase of a Data Governance Tool?
– Is it Data That is Governed or People’s Behavior That is Governed?
– Can a Tool (or Use of a Tool) Govern Behavior?

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• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Management of Data and Data-Related Resources.
Robert S. Seiner

• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Management of Data and Data-Related Resources.
Robert S. Seiner

Recent Client Definitions
Formalization of behavior around the definition, production and
usage of data to manage risk and improve quality and usability of
selected data.
Formalization and guidance for behavior over the definition,
production and use of information and information related assets.

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• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• assures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be transparent, supportive, collaborative.

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• [to] gov·ern [data]
v. gov·erned, gov·ern·ing, gov·erns
– To make and administer the public policy and affairs [of data]
– To exercise sovereign authority [in data]
– To control the speed or magnitude [of data]
– To regulate [data]
– To control the actions or behavior [of data]
– To keep under control [data]; to restrain [data]
– To exercise a deciding or determining influence [on data]
– To exercise political authority [over data]
– To have or exercise a determining influence [over data]
FreeDictionary.com [Bob Seiner]

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Tools of Data Governance – Purchased

• What kind of tools are on the market to assist with Data Governance?
– ASG – Enterprise Automation Management Suite
– Collibra – Data Governance Software Company
– Kalido – Data Governance Director
– IBM – Data Governance Unified Process
– Informatica – Solution for Data Governance
– Oracle – Oracle Governance, Risk and Compliance, SOA Governance

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• What kind of tools are on the market to assist with Data Governance?
– Cognizant – Value Creation Framework
– Global Ids – Data Governance Suite
– Innovative Systems – High Performance Data Management
– SAS – DataFlux Data Governance Solution
– SAP – Master Data Governance Software
– Trillium – Data Governance Services and Solutions

– The WHO’s WHO of Data Management Tool Vendors !!!

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• Rules of Purchasing Data Governance Tools

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• Rule 1:
– Know What You Want Your DG Tools to Do for You

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• Rule 2:
– Tool Implementation is NOT a DG Program.

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• Rule 3:
– Data Governance Does Not Have to Cost A lot

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• Rule 4:
– Look Internally As Part of Your Evaluation

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• The cost of poor data governance (DG) is hidden in:
– Inefficient Business Processes
– Excessive Data Management Activities
– Inability to Use Information for Strategic Business Advantage

What are the types of tools that are available
for purchase that will assist us
Lower These Costs?

How Technology Enables Data Governance
Oracle and First San Francisco Partners White Paper – December 2009
http://www.oracle.com/us/products/applications/master-data-management/042941.pdf

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• Data Governance specifically:
– Helps Establish Strategy, Objectives and Policy
– To Effectively Manage Corporate Data
– By Specifying Accountability
– By Executing Decision Rights

for purchase that will assist us in
Implementing This Functionality?


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• By:
– Creating and Enforcing Policies on Data Security and Data Access Rights
– Monitoring and Measuring Quality, Movement, Availability and Accuracy
– Providing the Benefits of having Implemented MDM
– Leveraging Technology to Manage Data as an Asset

for purchase that will assist us in
Implementing This Functionality?


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Tools of Data Governance – Focus

• What is Implied by Data Governance?

• What is the Focus of Your Program
– To Apply Accountability
– To Manage Workflow
– To Solve Problems
– To Communicate

• How Can Tools Assist in these Focuses of Data Governance?

• What Tools Are Available to Help in These Focuses?

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Tools of Data Governance – To Apply Accountability

• Tools to Assist in “Formalizing Accountability”
– Linking Steward(s) to the Data, Processes
– Triggering Communications to the Accountable Parties (Stewards)
– Formalizing Decision Making Through Work Flow

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Tools of Data Governance – To Apply Accountability

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Tools of Data Governance – To Manage Work Flow

• Tools to Assist in Governing Workflow
– To Assist in Formalizing Processes and Workflows
– To Record Cross Reference of Process Steps and Governance Roles
– To Formally Identify Accountability for Steps of the Process
– To Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed
– To Cross Reference for Methodology, Project, Risk Management, Requests
– To Specify and Comnmunicate Outcomes, Deliverables, Milestones, Timelines, …

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DATA GOVERNANCE ACTIVITY MATRIX©

MASTER DATA IT DATA DOMAIN / LOB/FUNCTIONAL AREA
DEVELOPMENT
OPERATIONAL DATA STEWARDS
LIFE CYCLE DATA DOMAIN DATA STEWARD
SYSTEM SMEs DATA SMEs
(MDDLC) STEWARD COORDINATOR DATA
DATA DEFINER DATA USER
(or designee) PRODUCER

Coordinate and manage all Coordinate and manage all Activity initiated re: this domain, Activity initiated re: this domain, Participate in data Participate in data Participate in data
INFORMATION technical aspects of system technical aspects of data Data Domain Steward is involved Steward Coordinator is involved in definition information production usage information
GATHERING information gathering with Data information gathering with Data in identifying and recording info identifying Operational Stewards gathering as needed. information gathering gathering as needed.
Domain Stewards and Steward Domain Stewards and Steward related Domains, Systems, in this LOB/FA that should as needed.
(DOMAIN, SYSTEM, Coordinators. Assure appropriate Coordinators. Assure appropriate Stewards per issue or task. participate in this work flow.
STEWARDS) technical meta-data is recorded. technical meta-data is recorded. Assure appropriate business
meta-data is recorded.
Coordinate and manage all Coordinate and manage all Coordinate activities of Provide definition Produce user
technical aspects of system technical aspects of data Operational Stewards including requirements & requirements. Use
ASSESSMENT & assessment & requirements assessment & requirements project timelines, status reporting, gathering document. data needed to
gathering with Data Domain gathering with Data Domain tactical decision making. Assure Define data needed to operate business &
REQUIREMENTS Stewards and Steward Stewards and Steward appropriate business meta-data is operate business & report results.
Coordinators. Coordinators. recorded. report results.

Coordinate and manage all Coordinate and manage all Coordinate tasks associated Provide data Provide data usage
technical aspects of system technical aspects of data planning conducting planning and analysis definition guidance to guidance to build the
PLANNING & planning and analysis with Data and analysis with Data Domain steps. build the appropriate appropriate solution.
Domain Stewards and Steward Stewards and Steward solution.
ANALYSIS Coordinators. Coordinators.

Coordinate system design with Coordinate data design with Data Coordinate tasks associated Propose alternatives Propose alternatives Propose alternatives
Data Domain Stewards and Domain Stewards and Steward conducting planning and analysis for data definition for data production for data usage
Steward Coordinators. Coordinators. steps. Accept or Resolve solution solution that best fits that best fits with the solution that best fits
SOLUTION DESIGN from the Steward Coordinator. with defined data definition with defined
requirements. solution and defined requirements.
requirements.

Coordinate and manage all Coordinate and manage all Coordinate activities of all Provide input to the
technical aspects of system technical aspects of data solution individuals related to development development of the
SOLUTION solution development. Assure development. Assure that work including timelines, status, data production
that appropriate technical meta- appropriate technical meta-data is tactical decision making. solution.
DEVELOPMENT data is recorded. recorded.

Perform EIS system testing. Perform EIS data testing. Assure Coordinate business tasks Coordinate activities of the Test data solution Test data solution Test data solution
Assure that appropriate technical that appropriate technical meta- associated with solution testing Operational Stewards related to from a definition from a production from a usage
meta-data is recorded. data is recorded. steps. testing work including timelines, perspective. Assure perspective. Assure perspective. Assure
SOLUTION TESTING status, tactical decision making. that appropriate that appropriate that appropriate
business meta-data is business meta-data is business meta-data is
recorded. recorded. recorded.

Coordinate and manage all Coordinate and manage all Coordinate business tasks Coordinate activities of the
technical aspects of system technical aspects of data solution associated with solution Operational Stewards related to
SOLUTION solution implementation. implementation. implementation. solution implementation including
timelines, status, tactical decision
IMPLEMENTATION making.

Coordinate and manage all Coordinate and manage all Coordinate business tasks Coordinate activities of the As part of daily job, As part of daily job, As part of daily job,
technical aspects of system technical aspects of data solution associated with solution Operational Stewards related to identify operation identify operation identify operation
SOLUTION solution monitoring & monitoring & maintenance. monitoring & maintenance. solution monitoring & data issues pertaining data issues pertaining data issues pertaining
MONITORING & maintenance. maintenance including timelines, to their domain of to their domain of to their domain of
MAINTENANCE status, tactical decision making. data. data. data.

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Tools of Data Governance – To Solve Problems

• Tools to Assist in Solving Problems
– To Assists in Formalizing Processes and Workflows
– To Record and Cross Reference of Issue Resolution Steps and Governance Roles
– To Formally Identify Accountability for Steps of the Issue Resolution Process
– To Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed
– To Specify Outcomes, Deliverables, Milestones, Timelines, to Resolve Issue

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Tools of Data Governance – To Communicate

• Tools to Assist in Communications
– To Assist in Formalizing Communications & Awareness Required Content
– To Record Cross Reference of Content and Governance Roles
– To Formally Identify Communications Topics & Awareness Checklist
– To Identify Audience, Content, Message, Media, Timing, …
– To Specify When / If Refreshes are Necessary

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Tools of Data Governance – Purchased – Summary

• Can Tools Can Be Purchased to:
– Formalize Accountability
– Govern Workflows
– Solve Problems
– Improve Communications

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Future Data Governance Events

• Real-World Data Governance – Monthly Webinar Series
– December 20, 2012 – Tools of Data Governance – Purchased and Developed – 2pm EST

• Data Governance Winter Conference
– Produced by Dataversity and DEBTECH International – December 3-5, 2012

• Two Day Public Seminar
– How to Build and Implement a Non-Invasive Data Governance Program
– Monday and Tuesday January 14th and 15th, 2013
– Sheraton Station Square, Pittsburgh, Pennsylvania
– Class Size Limited to 25
– Buy Two Seats at Full Price Get Third Seat Free – Early Bird Specials Before Dec 10, 2012
– Stocked Full of Templates and Tools of Non-Invasive Data Governance
– Templates and Tools on a Flash Drive as well as Hard Copy

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Wrap Up
& Discussion

• Final Summary
– Real-World Data Governance
– Tools of Data Governance – Purchased
– Thank You for Attending this Webinar
– See You Next Month for Part Two

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Wrap Up
& Discussion

• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter - TDAN.com
Post Office Box 112571, Pittsburgh, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com, rseiner@tdan.com

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Real-World Data Governance: Tools of Data Governance – Purchased and Developed – Part 1 Purchased

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